In this episode of 'Lead the Standard,' Kelly and Jackie discuss the anticipated 2026 revision of ISO 9001, the world’s foremost quality management standard. They explore four key areas of change: stronger emphasis on risk-based thinking, the evolution of quality culture, climate change considerations, and the impact of emerging technologies. While the draft has not been publicly released, the discussion includes insights based on current research and past trends. They relate these changes to real-world applications, stressing the importance of proactive adaptation to maintain systems and performance. The episode also underscores that quality management practices should evolve with emerging business and environmental challenges.
*Note: The current Qantas CEO is Vanessa Hudson. Kelly would like to apologise to Vanessa for forgetting her name; And to both Michele Bullock (CEO of the Reserve Bank of Australia) and Jayne Hrdlicka (CEO of Virgin Australia Airlines) for getting them confused. All very successful businesswomen in their own rights.
Notable timestamps:
• 00:00 Introduction to ISO 9001 and Upcoming Changes
• 00:40 Meet the Hosts: Kelly and Jackie
• 01:54 Significance of the 2026 Revision
• 02:14 Driving Factors Behind the Revision
• 03:40 Current Status and Speculations
• 08:43 Key Areas of Focus for 2026 Revision
• 16:13 Risk-Based Thinking in Quality Management
• 22:57 Climate Change Considerations
• 26:45 Real-World Impacts and Adaptations
• 30:06 Management Systems and Climate Change
• 31:06 Quality Culture and Emotional Intelligence
• 33:56 Building Trust and Reputation
• 38:35 Leadership Styles and Organizational Impact
• 41:34 Emerging Technologies in ISO Standards
• 48:54 Future Proofing ISO Standards
• 51:28 Conclusion and Upcoming Topics
Links we promised:
• LTS Newsletter on LinkedIn:
• Jackie Stapletons LinkedIn page: https://www.linkedin.com/in/jackiestapleton/
• Kelly Taylors LinkedIn page: https://www.linkedin.com/in/kellytaylor-au/
• Link to Jackies Book: https://jackiestapleton.myflodesk.com/leadthestandardbook?utm_source=Book&utm_medium=QR-Code&utm_campaign=Lead+The+Standard+-+Book
• ISO 9001:2016 Development Progress: https://www.iso.org/standard/88464.html
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