AI isn’t just about writing emails faster; it’s about capturing and scaling the expert knowledge that actually wins deals.
In this conversation, Vivun’s Chief AI Officer Joseph Miller explains why most “just add a chatbot” projects stall, and how building a real-world model of your business (your terms, processes, and judgments) unlocks meaningful results. He breaks down the difference between low-stakes productivity and high-stakes outcomes—and what it takes to get from New York to San Francisco, not just Newark.
You’ll hear practical guidance for marketers, sales leaders, and operators: how to codify tribal knowledge, ground AI in your company’s definitions, and design iterative experiments that deliver time-to-value. If you’re tired of hype and want an honest blueprint for using AI to empower teams—not replace their judgment—this episode is for you.
Leader Generation is hosted by Tessa Burg and brought to you by Mod Op.
About Joseph Miller:
As the Chief AI Officer and co-founder of Vivun, Joseph Miller, PhD, leverages his expertise in AI/ML and causal inference to build complex agentic systems. He is nationally recognized for his work in AI labor disruption and algorithmic strategies, and has appeared on platforms such as Bloomberg and Nasdaq. Joseph also guest lectures on AI, entrepreneurship and quantitative finance.
About Tessa Burg:
Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.
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