August 19, 2022 • 29 mins
In this episode we discuss the importance of choosing the right Realtor and How to find the right Realtor.
Jeff Cunningham is a Realtor (license # 301547) with United Realty Group (Broker license C34827) serving the Triad NC area.
Jeff can be reached at
Email - jeff.cunninghamrealtor@gmail.com,
website, jeffcunningham.mysalecore.com,
Facebook,- https://www.facebook.com/jeffcunninghambroker/
Gina Milloway is the Mortgage Loan originator NMLS #1676070 & CEO of Triad Mortgage LLC, NMLS # 2385260,
Gina can be reached at,
Email: gmilloway@traidmortgagellc.com
Web: https://www.ginamillowayloans.com/
Facebook - https://www.facebook.com/mortgageswithgina/
Office -336-290-1891
NMLS Consumer Access: https://nmlsconsumeraccess.org/
Privacy Policy: https://www.ginamillowayloans.com/privacy-policy
Triad Mortgage is an equal housing lender
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:02):
All right.
Welcome to the podcast.
Let's get moving with Jeff andGina.
I am one of your co-hosts Gina.
Millway your local mortgageadvisor.
Well, good morning, Gina.
I'm Jeff Cunningham.
And, uh, I'm the other half ofthe show here and I am your
local real estate agent here inGreensboro and the triad of
North Carolina.
(00:22):
Awesome.
So it's been an interesting weekhere in North Carolina, lots of
rain.
We've broken our drought, Ithink.
Mm.
Finally.
So we always have interestingweather in this area.
You just never know the, thekind of, I think the, the word
is you stick around long enough.
It'll change.
That is absolutely true.
I've been here now for about 25,26, 27 years.
(00:43):
And, uh, and that is an absolutetrue statement.
Absolutely.
26, 27 years.
So you could be, uh, you mightbe considered an expert in the
area.
I would think that yes, I couldbe considered an expert in the
area.
Yes.
Ma'am seen a bunch.
all right.
So let's talk about today.
Something that I think is reallyimportant for people to know,
and I think there's a lot ofmisconceptions miss out there
(01:04):
around, and that is.
Working with a real estate agentand how to pick one and sticking
with one.
And I think that's, um, really,really important for both buyers
and sellers.
Would you agree?
Oh, totally.
Totally, totally.
Um, and, and, and, and yeah,we'll get into a couple of these
myths of course, but, uh, butyes, staying with your agent I
(01:26):
think, is most important.
Um, once you stab once you'veestablish that relationship and
it's a good relat.
Um, then yes, absolutely.
You stick with that individualand.
And again, your relationshipwill grow over the years, uh,
will certainly grow through themonths that you're working
together, driving together and,and, and working towards the
same goal.
Yeah, absolutely.
I think that's a reallyimportant point that you guys
(01:47):
are gonna be spending a lot oftime together.
So I think, think it's a reallyimportant to go through the
process of finding an agent whoreally fits with you.
So let's kind of go through someof those myths to help people
understand what working with anagent, uh, a great experience
agent like yourself.
It's really all about andsomething I hear, you know, I
think people hear and, and thinkthis out there, it.
(02:09):
It's cheaper.
It's cheaper to do it myself.
Hmm.
Yes.
And, and, and, and that is oneof the big myths that are out
there.
Um, and truth be told, um, forthe years before COVID, um, the
real estate agent representingyou as a seller was typically
netting you about 14 to 16%more.
(02:33):
Then, uh, you know, uh, for saleby owner or doing it yourself.
Um, so myth number one on theseller side.
Yeah, the, uh, uh, the seller'sagent will definitely bring you
an experienced good seller'sagent will definitely bring you
more on your return.
Um, right.
And, and same on the oppositeside.
(02:53):
Um, when you've got a buyer'sagent, you know, folks are
saying the same thing, I'm gonnadrive down the street, just look
around, see, wait till I see youfor sales sign.
And then I'll call that.
and you know, of course, uh,they're.
Possibly lacking negotiatingskills, maybe don't know the
area for whatever reason.
And, um, you know, again,experienced agent or someone
(03:14):
that's been in the area for 26or 27 years would certainly be
able to help you out and, andmaybe steer you in the right
direction to, to get the rightquestions.
Asked and answered.
Yeah, no.
So let's, let's kind of talkabout on the buyer side.
In, in the it's cheaper myth onthe buyer side.
Good.
Let's tell everybody andexplain.
And typically now there arealways, you know, one off
(03:35):
exceptions to this, buttypically in a transaction or
real estate transaction, how isyour commission paid as a
buyer's agent?
As a buyer's agent, typically,just like you said, in 95 to 99%
of the occasions, um, thecommission is paid to the
buyer's agent through theproceeds, uh, from the seller's
(03:59):
side.
Yes.
Um, and, and that's, you know,we, we don't want to always say
that the seller pays thecommission.
But it's basically that, but theproceeds are coming from the
seller side of the process,right.
Uh, from the, from the processtypically.
So, and then that typicallyhappens when the transaction
closes correct?
At the end of the process.
That's correct.
That happens at the, at the endof the process.
(04:19):
Okay.
So you're not paying the buyersare not paying you gas.
Money to go so, right.
So all that, all that is done onthe end when the transaction
closes and, and this is one ofthe reasons that we're gonna
talk about why sticking with oneis important in a minute, but I
wanted to make sure that theyunderstood that because I think
there's a myth out there thatbuyers think that they have to
(04:40):
pay you or commit, um, To apayment front.
Now there are, of courseone-offs in different situations
where somebody might have apre-arranged agreement and
that's something that you wouldknow on the front end going into
it.
Right.
There would be communicationyes.
On a contract.
Absolutely.
And that we, we call that, uh,you know, agency and, and yes,
(05:02):
if, if something like that wasrequired, um, then yes, that
would be specified upfront in,in paper.
And that would be legaldocuments.
Yes.
Perfect.
Okay.
Cool.
So.
The next myth I kind of wannatalk about is the buyer's agent
and the listing agent are alwaysthe same.
They're, they're the same thing.
Yes, yes.
Uh, two totally differententities.
(05:23):
Um, I do operate as a buyer'sagent sellers agent, and, and I
work with investors as well.
Um, all agents, or I should sayall licensed agents can do such,
um, but.
Yes.
Um, if you're asking, do Ihandle both sides of a specific
transaction?
Uh, typically not.
(05:43):
Um, that is, um, you know,again, something that happens on
an irregular and an infrequentbasis where, where I would be
representing the seller and.
We always get telephone callswhen we put the signs out.
And you know, the first questionwe typically ask folks is, do
you have an agent?
Um, for the reason being thefiduciary responsibilities are a
(06:04):
little bit separate between thesellers and the buyers and, uh,
and I'll be representing one andit is recommended that.
Those that are looking to buy ahome.
Also have a buyer's agentseparate from the seller's
agent.
Yeah.
So let's touch base on that alittle bit.
So if you let's say you're aseller's agent and you have a
listing, so that agent.
(06:26):
Has a Fu what we call ajudiciary agreement to that
seller.
So they are working for thatseller.
So if you mm-hmm, call thatagent and you start spilling
your guts to them before anymm-hmm any actual legal
agreement is in place.
Then they can use thatinformation to give to their
sellers to help the sellers andthe negotiation and same thing
(06:48):
for our buyers, uh, agent.
And if you have an agreementwith a buyer's agent that.
Buyer's agent is, has a fewjudiciary agreement to you, to
the buyer mm-hmm and not theseller mm-hmm So if that seller
told them anything, then theywould be obligated to tell you
as the buyer.
So correct.
That's kind of the separationbetween buyers and sellers
(07:09):
agents now.
We do have an agency, um, herein North Carolina that is called
dual agency where mm-hmm oneagent can act as both, but it
can be a little, a littletricky.
You gotta be careful.
You need a really, you need anexperienced agent who correct.
Can navigate those waters.
Why is that so tricky?
Well, uh, the, the, uh, laws,ethics and so forth that we are,
(07:33):
uh, bound by here in NorthCarolina, as, as real estate.
Um, just dictate exactly that.
Um, if we do have agency with a,uh, client, then we are, you
know, again, specified buyer or,uh, or seller and in the cases
where we do have dual agency,um, just as you mentioned, my
fiduciary responsibility iswith, um, you know, the initial,
(07:56):
uh, contract, which in mostcases is a, um, in most cases is
the seller's contract orseller's agency.
Um, And what that does again,just like you mentioned,
protects the responsibility ofthe, uh, uh, uh, fiduciary
responsibility, um, for them.
And the experience that wetalked about earlier is, is
(08:19):
knowing what to say, what todisclose, what not to say and
what not to disclose.
Um, it, it is just legal jargon,uh, to be honest with you, um,
it can be handled by anexperienced.
I've had a couple that have beensettled this year, um, where
I've acted as a, a dual agentand, uh, and a designated dual
agent.
We can talk about that on alater date as well.
(08:41):
It's a little confusing.
Um, but for the, for, for, forthe time being, um, you know,
you just need to make sure thatyou are clear and transparent,
uh, when you are representing abuyer and a seller in the
transaction and understandingwhat it is.
Your agent can and cannot say.
(09:01):
Right.
Um, and, and that's part of therelationship that's part of
selecting a good agent is, youknow, asking those questions up
front, you know, do, do you hado you have the ability to
negotiate a contract both waysmm-hmm and if that's not the
case, um, you know, there is abox that you can check in your
contract that says, you know,maybe I don't want dual agency
(09:21):
to be, uh, or you to berepresenting dual agency in my
transaction.
Right.
And I think it's important forpeople to remember it's your
choice.
Correct.
It absolutely is your choice.
You need to be aware of yourrights up front.
And I think the main thing forpeople is, you know, if you pick
up the phone and, and you, andyou call an agent, ask the
agent, uh, things that don'tpertain to you ask, you know,
(09:42):
you can ask about the house oryou can ask about, um, something
else, but don't give yourinformation out there until
correct until you guys have thatset agency.
Mm-hmm, what, whatever the roleis going to be for your
situation, make sure that is setin place legally, before you
start spilling your.
correct.
And that's what we have in placethat we do have a form that's in
place, which is called workingwith real estate agents.
(10:04):
Um, that form, um, as you'rementioning before you start
spilling your guts, um, it it'sbest to have this conversation
with a realtor and get theseforms up and up, out in front of
you.
Um, Or as soon as you do startspilling your guts, that's
typically the sign for a realtorto say, Hey, I need for you to
(10:24):
understand that I'm going toeither represent you as a buyer,
a seller, or I'll represent youin dual agency.
And that working with realestate agency guide, um,
actually spells out what it isthat the responsibility is.
Per the transaction that we'relooking at.
Um, and it's a great form.
It, it, it's a good opportunityto have this conversation up
front mm-hmm so that, um, you asa buyer or seller know that, uh,
(10:49):
you will be protected and, orrepresented in whichever way
that you choose.
Right.
And I think that's a good pointto make, because I, you know, I
feel like a lot of times,especially on the buyer side,
you.
Give them the form working withreal estate agents.
And it's your responsibility toestablish that relationship.
(11:09):
And I think that buyerssometimes get a little scared
when you start asking them tosign paperwork.
But the reality is that thereare a lot of things that can be
shared.
And if they're shared outside ofthat agency, they can be used
against you.
So absolutely signing the agencyreally protects you.
And your information in thefuture negotiations are the
transactions that we're gonna.
(11:30):
it does.
And it's not necessarilyrequired that you sign the
document as well.
Um, typically this conversationor the form itself is to have
this conversation.
Um, and again, like, like wetalked about earlier, it's, it's
very important that you trustand, and have, and be able to
have these conversations withyour.
Otherwise, it's just not gonnabe a significant relationship.
(11:52):
And, you know, it's not gonna bean enjoyable or as an enjoyable
experience.
Um, but absolutely working withreal estate agents, the form
itself, um, again is a great,uh, uh, great topic, you know,
of discussion.
All right.
So this kind of leads me intothe, the next subject that I
wanna talk about and.
(12:13):
How does someone find a greatreal estate agent?
Because you want somebody who'sexperience who can navigate
these waters for you.
Transactions can get, you know,tricky.
They can, you know, go sideways,unexpected transactions, go
sideways.
It happens all the time.
So you need somebody who canhelp you navigate that.
So, you know, I, I mean anagent, Jeff, how do I, how do I
(12:36):
find you?
well, there's a, there there's afew different ways to find an
agent.
Um, for me, um, you, you've gotmy phone number, of course, and,
and anybody else that'slistening to us or watching us,
you can always find myinformation down below, um,
specified, you know, again, howto get in touch with us.
Uh, you'll have a phone number.
You can either text or call.
(12:57):
Um, but regardless of that, or Ishould say separate of that.
If you have a referral system,uh, you have somebody in your
family or somebody, uh, as afriend or co-part or co-partner
co-worker um, that may have justdone some real estate
transaction in the area.
Um, referrals are fantastic.
(13:20):
Um, You will typically get ahonest answer or an honest
answer from a friend of yours oryour family member.
Let's hope mm-hmm that, um, youknow, the experience with Jeff
was, uh, was just fantastic.
We got overing price.
We, uh, settled on time.
Um, The transaction seemedseamless.
I didn't have to ask Jeff 27questions.
(13:41):
Every time something was done,it just got done.
Right.
Um, those are the types ofreferrals that we love to have
and love to give.
Um, of course you'll also getsome referrals.
You might get some referrals onthe other side where, Hey, do
not use this individual forwhatever reason, though.
Somebody may have had a badexperience.
Um, they may have just beeninexperienced who knows.
(14:02):
Um, but I would highly recommendthat you do, you know, ask for
referrals from your friends, um,family members and, and even
lenders like yourself, Gina,you, uh, you, you know, very
well mm-hmm um, you know, anexperienced agent can make your
life a little easier duringthese transactions.
Oh, yes.
Um, or it can really make it a,a nightmare if, uh, you know,
(14:24):
um, the agent has no clue ofwhat's going on.
Absolutely.
Absolutely.
And that's really important frommy side of it.
As far as you selecting an agentthat is experienced mm-hmm There
are so many things, like I saidearlier, that that can take
different turns.
And, you know, even though,well, here's one of my, my, the
hardest things that I've hadwith an agent is one, somebody
(14:44):
who hires aunt Susie, becauseshe got her license last summer
and she's doing it, you know,occasionally part-time, you
know, here and there.
Sure.
You know, aunt Susie, justtrying to make a few extra
dollars and we can't blame auntSusie for that.
Right.
Right.
But the problem with somebodywho's part-time or someone who
maybe is working another job, afull-time job is being able to
get in hold a hold of them andget the items that, I mean, in a
(15:06):
timely manner.
So on the mortgage side of it,even though I don't typically
work at nine to five schedule, alot of things are done in that
nine to five schedule withbanks, your underwriters, your,
uh, processors, uh, employers,things like that.
So.
I may need a document.
I may figure out that I need itat eight or nine o'clock in the
(15:27):
morning.
And if I can't get ahold of auntSusie until six o'clock because
she's working at the postoffice, mm-hmm then we've lost a
whole day, essentially on, on myside of it, in my terms.
So it's really, really importantthat.
The realtor, um, that you selecthas great communication skills
is responsive, is available todo the things that need to be
done.
And that that's important onall, anybody who's involved in
(15:49):
the transaction, not just thereal estate agent, but, um, the
lender as well.
So those things are very,really, really important to make
the transaction go smoothlybecause.
Time lost is time lost.
You don't get that back.
It is, it is.
And setting those expectationsas you're mentioning upfront is,
is truly key.
Um, then that goes back toselecting or, or part of your
selection, uh, criteria for,for, for who you will hire as a
(16:11):
real estate agent.
Um, You know, I, I, I I've beendealing with, and I have dealt
with, uh, folks that are outsideof, uh, the state.
Uh, I've had a, I've had afamily move down here from
Virginia last year.
Um, and this individual worked,um, in a government position and
she was working from seven inthe morning till seven 30 at
night.
(16:31):
And the only time we couldcommunicate with each other.
I think between 1130 and 12,typically at lunchtime, or we'd
have to wait until, you know,after eight o'clock at night.
Um, and as an agent and, and,and, you know, as a, as a
mortgage broker on your side,um, yeah, I just, they're not
typically nine to five, butestablishing and knowing that
(16:53):
expectation, knowing thatguideline or the boundary up
front is going to help everybodyout.
Um, so if we're rushing to closea mortgage, 35 30, 6, 37 days.
And knowing that that's gonna bea tight timeline, you know, we
must share with our clientsthat, Hey, if we can't reach you
in a certain period of time, wemay lose a day or as you
(17:14):
mentioned, you know, just sometime.
Right.
Um, and, and, and that can befrustrating.
But again, we should be able toovercome that based on
conversation upfront andestablishing those expectations.
Right?
Absolutely.
So let's talk about, let's talkabout personality a little bit.
So, you know, unfortunately noteverybody likes everybody.
And, uh, we spend a lot of timewith the clients during this
(17:39):
transaction.
And I think mm-hmm, for yourside, for the realtor side, you
spend a great deal more,especially one on one.
A lot of times you're meetingclients at the house.
You are, you're showing themhouses, you are doing setting up
inspections.
Um, mm-hmm so there's a lot moreof that face to face a
one-on-one time with the clientand getting to know them,
getting to know the house thatthey like.
(18:01):
So I think it's reallyimportant.
um, for personality don'twouldn't you agree?
Oh, I agree.
Yeah.
Oh, absolutely.
You've gotta be able to meshwell.
Um, you know, and, and, youknow, we, we, we just have to be
able to communicate during thisprocess.
Um, we are, uh, in, in themiddle of July right now in
(18:21):
2022, um, we are going to bedealing with some issues where.
Um, some folks may have somereluctance to what it is that
they just purchased is what I'mhearing now is one of the big,
um, uh, big one, one of the bigsurveys that's going on for
people.
Uh, typically millennials whohave just bought houses, um,
that we are somewhere in the 45to 52, 50 3% of the folks that
(18:46):
just purchased a house in thepast year or year and a half are
truly dissatisfied with whatthey just bought.
Um, recent being the market wewere just in was so.
Tough and rigorous.
And, um, you know, we've got alot of folks that just ran into
a house, looked for 15 minutesand panic buying.
some panic buying.
Absolutely.
(19:07):
Um, and, and now they've been init for a year.
Um, they might not be happy withthe maintenance.
Uh, they may have just foundthat there are new items in the
home that need to be replaced,that they weren't thinking about
as far as an expense, you know,a year or two ago.
Which again, an experiencedagent should be able to guide
you along that, uh, trail andlet you know, Hey, two to three
(19:31):
years, you may be looking at anew roof.
You may be looking at somewindows.
You may be looking at whatever,um, you know, may be an issue
for you coming up.
Um, You know, and again, if youget blindsided by that, like
we're seeing now in largenumbers, you know, um, folks
are, are, are looking at puttinghomes back on the market, um,
which, you know, again, greatfor realtors.
(19:53):
Um, but you know, at the sametime, um, it can be a little
daunting, you know, if you'removing again, you know, within a
two, two year period, you know,a full household to move is, you
know, not, not the easiest thingto do.
It, it, it something thatrequires a little bit of
management.
Right?
Absolutely.
So, so again, coming back.
(20:14):
you know, pick the right agentand yeah.
You know, do your, you do yourdue diligence in that and make
sure that, uh, the personalitiesmatch, you guys are gonna spend
so much time together.
It's really important.
You need to be able to trustyour agent, you know, when they
tell you something, they're nottrying to.
Talk you out of a house or talkyou into a house, correct.
They trying to give you thepoints of the house.
(20:34):
Mm-hmm you know, what you needto look out for and, and, and be
honest.
And, and I think a good agentwould, would tell you the good
and the bad, you know, alongwith it.
Well, that's, that's absolutelytrue.
Absolutely true.
And that's, that's one of theother myths that I think we
should, we should work onbusting if we can.
Um, at least with Jeff andJeff's clients, um, you know,
uh, I, I have, as you justmentioned, um, Not talk folks
(20:57):
out of buying a home, but I'vecertainly pointed out a couple
of issues that would help inmaking their decision whether or
not it would be a good home forthem or.
Um, and that's what we have todo.
And we have to be careful ofthat.
Again, my responsibility is, isthe fiduciary on, on whichever
side that I'm representing thebuyer or, or the seller.
(21:18):
And, you know, if, if I, youknow, fell short on, you know,
Hey, I, I didn't let you knowthat this, that, or the other
thing was, um, you know, again,a potential pitfall.
You know, uh, that's somethingthat, uh, again, you need to be
able to communicate, right.
And, and talk about thesethings.
And, and again, that's, that's,that's part of it.
Some folks think that we're justout here for, for money and just
(21:41):
out here for the paycheck.
And, and that's really not thecase.
You'll find that in some cases.
Um, but that is the necessityof, of having the conversation
up front with that agent to findout what it is that you can
focus on.
And, um, and again, maintainthat relationship based.
Common agreement, right?
Absolutely.
So let's talk about a fewthings.
(22:01):
Um, and this is one of my petpeeves as a lender.
So when you find that that greatagent that you love and you're
ready to work with, and you'reready to get started with, and
you come to me, you do yourpreapproval.
And then all of a sudden I getlike a phone call from another
agent saying, Hey, I'mrepresenting, you know, XYZ
client.
And I'm like, well, I.
(22:23):
You know, with this agent andnow you're not.
So one of my pet peeves ismm-hmm.
not.
Continuing to work with the sameagent jumping from agent to
agent.
Um, yeah.
You know, maybe going andlooking at a house and, and, you
know, picking up the phone andcalling the agent that's on the
sign when you've already startedworking with an agent.
And for me, the reason why it'sa pet peeve is because as your
(22:46):
loan officer, I deal with yourfinancials.
I deal with a lot of verysensitive material.
Mm-hmm um, not only personalfinancial information.
Such as date of birth, the typeof loan that you're doing, your
social security number.
Um, but the terms of your loan,which are important in your
negotiating power.
So for me, I'm personally, I'mnot gonna work with someone
(23:09):
who's jumping from agent toagent.
You know, if agent a sends youover to me and then you work
with B and C and D I'm not gonnado that because there's too much
personal information that can beshared.
It's not safe.
Right.
I don't know who is actuallyacting as your agent at that
point.
And I'm not talking about.
Let's say, you know, you justhave a, a personality conflict
(23:32):
with agent a and then you decideto move to B mm-hmm that's okay.
Cause that happens.
Sure.
I'm talking and I've had peopledo this and I've had to have
real conversations with themthat they need to stop and then
they still didn't stop.
So for me, it wasn't a good fitbecause I don't wanna put myself
in a situation where I'm sharinginformation that doesn't need to
be shared or I'm sharing it witha right person.
Correct.
Um, mm-hmm so what do you, youknow, how do you feel about
(23:55):
that?
oh, absolutely.
Uh, totally agree with you.
And, and, um, you know, we, we,we, we try again to really keep
people out of that frame of mindor, or, you know, frame of
thought, um, you know, anindividual that I'm gonna be
working with again, um, we needto have some level of trust
(24:16):
because yes, we are gonna bedealing with some confidential
information.
Um, and if, you know, you'rejust willing to share that
confidential information.
With anybody and everybody, um,well, that's not really
confidential anymore, you know?
And, um, you know, and at thesame time, you know, there has
to be a, um, um, Uh, say a levelof, you know, responsibility
(24:40):
mm-hmm um, you know, we, we areestablishing a relationship.
Um, and, and, and I, and I'lltell you, I, I don't necessarily
work with, you know, everybody.
Um, for the reason being, I, Ijust, you know, my personality
might not mesh with somebodyelse's and we have a five minute
conversation and I'm more thanhappy in all cases.
(25:00):
Um, either.
Carry on with our relationshipor actually refer another agent
over to them who, you know, uh,may well, may WESH with may mesh
with them a little bit better.
Um, you know, I, I, I have, youknow, I think 14, 15 other
members of my firm that I dealwith on a regular basis.
Um, so you know, thepersonalities are you.
(25:22):
A to Z.
Um, and, and, and, and it'svery, very important that you
do, right?
Like you mentioned, you know,have that relationship and be
able to mesh with these folkscuz that information's gonna get
shared and, and you would liketo be able to trust the
information absolutely.
Going to the right person.
Absolutely.
And, and here's, here's anotherthing that I wanna, I wanna put
out there so that peopleunderstand, and it just goes
(25:43):
back to that first, that firstmyth about it's cheaper to not
to hire an agent.
Mm-hmm when you start workingwith a real estate agent.
You, there is a mutualunderstanding that they're gonna
go through this journey withyou.
And that agent is not gettingpaid until, until.
Transaction closes.
So mm-hmm, when you begin therelationship that agent is
(26:04):
setting up profiles, you know,to get you home sent you their,
their viewing homes, especiallyin this market where, as a
buyers agent, where theinventory is so low, there's.
It's, you're almost having tohave your, you know, like you're
just waiting for thatnotification that a home is
coming on the market, you know,so you're, you're just
constantly waiting and, anddoing work and putting a lot, a
(26:28):
lot, a lot of time into findingthis person a home and, and
helping them move forward.
So mm-hmm, it's not fair to anyagent that you talk to.
To be jumping around and, andusing multiple agents from
monetarily speaking.
I mean, put, you have to putyourself in that situation.
If you are a commission paid,um, employee, how would you feel
(26:49):
somebody do that to you?
So sure.
You know, there's a mutualrespect there that needs to
happen on both sides.
Yes.
Mm-hmm Yes.
And that's, uh, you know, again,as, as, as we mentioned earlier,
having an open land ofcommunication between the two of
you, you know, again, yourclient and your agent, um, you
know, there must be clearcommunication and easy
communication going through.
(27:10):
Now.
It can, it can go in any, anyform you really choose, whether
it be email.
Phone or text.
Um, but you know, typically youwanna make sure that you have an
open line absolutely.
That, uh, that you guys cancommunicate on.
Um, you know, for whateverquestions that need to be
answered really at whatever timeas well.
Right.
Um, I I've had many calls, youknow, after eight or nine
(27:31):
o'clock at night, you know, Hey,I forgot where's the water main,
you know, or, you know, can youtell me, is that gas, heat, uh,
you know, whatever the questionmight be.
That's just what it is.
It's it's, again, my fiduciaryresponsibility is taking care of
one of the largest investmentsyou are gonna make in your
lifetime.
And, um, and I wanna make surethat you get it right.
(27:52):
Absolutely.
Absolutely.
And Jeff does a fantastic job,just so y'all know if you're in
the area, you need an agent.
Jeff Jeff is all of those thingsthat we have talked about.
He's he's he's yes, I am.
Thank you.
Yes.
He's he's always, hecommunicates, well, we, we
constantly text back and forthabout transactions.
Um, we had several conversationsthis weekend, you know, so he is
(28:13):
absolutely one of those agentsthat, um, is a hundred percent
on.
So a highly, obviously highlyrecommend, uh, Jeff, if you need
an agent and.
If you're, even if you're not inthis area, feel free to reach
out to him cuz he does havecontacts all over.
So, um, you know, even if you'renot looking in an area that he
serves, he still would be happyto help you guys.
So, um, look for that contactinformation in the link below
(28:35):
and um, yeah, I reach out toJeff if you need an agent
absolutely buying or selling orboth.
Awesome.
Gina that's perfect.
Thank you very much for doingthat.
Yeah.
Anywhere.
Well, I think we've, we'vecovered about it all.
Any last tidbits or did we.
I think we've got it pretty muchsquared away.
You know, again, the importantthe message that we just wanna
make sure, uh, that we getacross here is that you do
(28:58):
communicate with an agent.
Um, you know, again, it's gonnabe a much better experience for
you.
It's gonna be a much cleanerexperience for you.
Absolutely.
So you go ahead and, and have arelationship established with
the, with a trusted profess.
And, um, you know, and, and movealong and, and, and close this
transaction with the samerelationship and intact.
(29:20):
Yes.
Um, at the end.
So yes, less hassle, smoother,easier process.
That is what I think, everybodyin this transaction.
Looks for smoother, easier.
easier.
Yeah.
The way the world has been goingnow.
Yes, we need, we need smoothand, and, and controlled as, as
much as we can right now.
Yes, yes.
To the finish line.
Absolutely.
(29:41):
So, all right.
Well, I think that about coversus today.
Uh, we'll see you back in aboutanother week for another episode
till then.
Thank you guys for sticking withus and we'll see you next time.
Thanks Gina.
All right.
Welcome to the podcast.
Let's get moving with Jeff andGina.
I am one of your co-hosts Gina.
Millway your local mortgageadvisor.
Well, good morning, Gina.
I'm Jeff Cunningham.
And, uh, I'm the other half ofthe show here and I am your
local real estate agent here inGreensboro and the triad of
North Carolina.
(00:22):
Awesome.
So it's been an interesting weekhere in North Carolina, lots of
rain.
We've broken our drought, Ithink.
Mm.
Finally.
So we always have interestingweather in this area.
You just never know the, thekind of, I think the, the word
is you stick around long enough.
It'll change.
That is absolutely true.
I've been here now for about 25,26, 27 years.
(00:43):
And, uh, and that is an absolutetrue statement.
Absolutely.
26, 27 years.
So you could be, uh, you mightbe considered an expert in the
area.
I would think that yes, I couldbe considered an expert in the
area.
Yes.
Ma'am seen a bunch.
all right.
So let's talk about today.
Something that I think is reallyimportant for people to know,
and I think there's a lot ofmisconceptions miss out there
(01:04):
around, and that is.
Working with a real estate agentand how to pick one and sticking
with one.
And I think that's, um, really,really important for both buyers
and sellers.
Would you agree?
Oh, totally.
Totally, totally.
Um, and, and, and, and yeah,we'll get into a couple of these
myths of course, but, uh, butyes, staying with your agent I
(01:26):
think, is most important.
Um, once you stab once you'veestablish that relationship and
it's a good relat.
Um, then yes, absolutely.
You stick with that individualand.
And again, your relationshipwill grow over the years, uh,
will certainly grow through themonths that you're working
together, driving together and,and, and working towards the
same goal.
Yeah, absolutely.
I think that's a reallyimportant point that you guys
(01:47):
are gonna be spending a lot oftime together.
So I think, think it's a reallyimportant to go through the
process of finding an agent whoreally fits with you.
So let's kind of go through someof those myths to help people
understand what working with anagent, uh, a great experience
agent like yourself.
It's really all about andsomething I hear, you know, I
think people hear and, and thinkthis out there, it.
(02:09):
It's cheaper.
It's cheaper to do it myself.
Hmm.
Yes.
And, and, and, and that is oneof the big myths that are out
there.
Um, and truth be told, um, forthe years before COVID, um, the
real estate agent representingyou as a seller was typically
netting you about 14 to 16%more.
(02:33):
Then, uh, you know, uh, for saleby owner or doing it yourself.
Um, so myth number one on theseller side.
Yeah, the, uh, uh, the seller'sagent will definitely bring you
an experienced good seller'sagent will definitely bring you
more on your return.
Um, right.
And, and same on the oppositeside.
(02:53):
Um, when you've got a buyer'sagent, you know, folks are
saying the same thing, I'm gonnadrive down the street, just look
around, see, wait till I see youfor sales sign.
And then I'll call that.
and you know, of course, uh,they're.
Possibly lacking negotiatingskills, maybe don't know the
area for whatever reason.
And, um, you know, again,experienced agent or someone
(03:14):
that's been in the area for 26or 27 years would certainly be
able to help you out and, andmaybe steer you in the right
direction to, to get the rightquestions.
Asked and answered.
Yeah, no.
So let's, let's kind of talkabout on the buyer side.
In, in the it's cheaper myth onthe buyer side.
Good.
Let's tell everybody andexplain.
And typically now there arealways, you know, one off
(03:35):
exceptions to this, buttypically in a transaction or
real estate transaction, how isyour commission paid as a
buyer's agent?
As a buyer's agent, typically,just like you said, in 95 to 99%
of the occasions, um, thecommission is paid to the
buyer's agent through theproceeds, uh, from the seller's
(03:59):
side.
Yes.
Um, and, and that's, you know,we, we don't want to always say
that the seller pays thecommission.
But it's basically that, but theproceeds are coming from the
seller side of the process,right.
Uh, from the, from the processtypically.
So, and then that typicallyhappens when the transaction
closes correct?
At the end of the process.
That's correct.
That happens at the, at the endof the process.
(04:19):
Okay.
So you're not paying the buyersare not paying you gas.
Money to go so, right.
So all that, all that is done onthe end when the transaction
closes and, and this is one ofthe reasons that we're gonna
talk about why sticking with oneis important in a minute, but I
wanted to make sure that theyunderstood that because I think
there's a myth out there thatbuyers think that they have to
(04:40):
pay you or commit, um, To apayment front.
Now there are, of courseone-offs in different situations
where somebody might have apre-arranged agreement and
that's something that you wouldknow on the front end going into
it.
Right.
There would be communicationyes.
On a contract.
Absolutely.
And that we, we call that, uh,you know, agency and, and yes,
(05:02):
if, if something like that wasrequired, um, then yes, that
would be specified upfront in,in paper.
And that would be legaldocuments.
Yes.
Perfect.
Okay.
Cool.
So.
The next myth I kind of wannatalk about is the buyer's agent
and the listing agent are alwaysthe same.
They're, they're the same thing.
Yes, yes.
Uh, two totally differententities.
(05:23):
Um, I do operate as a buyer'sagent sellers agent, and, and I
work with investors as well.
Um, all agents, or I should sayall licensed agents can do such,
um, but.
Yes.
Um, if you're asking, do Ihandle both sides of a specific
transaction?
Uh, typically not.
(05:43):
Um, that is, um, you know,again, something that happens on
an irregular and an infrequentbasis where, where I would be
representing the seller and.
We always get telephone callswhen we put the signs out.
And you know, the first questionwe typically ask folks is, do
you have an agent?
Um, for the reason being thefiduciary responsibilities are a
(06:04):
little bit separate between thesellers and the buyers and, uh,
and I'll be representing one andit is recommended that.
Those that are looking to buy ahome.
Also have a buyer's agentseparate from the seller's
agent.
Yeah.
So let's touch base on that alittle bit.
So if you let's say you're aseller's agent and you have a
listing, so that agent.
(06:26):
Has a Fu what we call ajudiciary agreement to that
seller.
So they are working for thatseller.
So if you mm-hmm, call thatagent and you start spilling
your guts to them before anymm-hmm any actual legal
agreement is in place.
Then they can use thatinformation to give to their
sellers to help the sellers andthe negotiation and same thing
(06:48):
for our buyers, uh, agent.
And if you have an agreementwith a buyer's agent that.
Buyer's agent is, has a fewjudiciary agreement to you, to
the buyer mm-hmm and not theseller mm-hmm So if that seller
told them anything, then theywould be obligated to tell you
as the buyer.
So correct.
That's kind of the separationbetween buyers and sellers
(07:09):
agents now.
We do have an agency, um, herein North Carolina that is called
dual agency where mm-hmm oneagent can act as both, but it
can be a little, a littletricky.
You gotta be careful.
You need a really, you need anexperienced agent who correct.
Can navigate those waters.
Why is that so tricky?
Well, uh, the, the, uh, laws,ethics and so forth that we are,
(07:33):
uh, bound by here in NorthCarolina, as, as real estate.
Um, just dictate exactly that.
Um, if we do have agency with a,uh, client, then we are, you
know, again, specified buyer or,uh, or seller and in the cases
where we do have dual agency,um, just as you mentioned, my
fiduciary responsibility iswith, um, you know, the initial,
(07:56):
uh, contract, which in mostcases is a, um, in most cases is
the seller's contract orseller's agency.
Um, And what that does again,just like you mentioned,
protects the responsibility ofthe, uh, uh, uh, fiduciary
responsibility, um, for them.
And the experience that wetalked about earlier is, is
(08:19):
knowing what to say, what todisclose, what not to say and
what not to disclose.
Um, it, it is just legal jargon,uh, to be honest with you, um,
it can be handled by anexperienced.
I've had a couple that have beensettled this year, um, where
I've acted as a, a dual agentand, uh, and a designated dual
agent.
We can talk about that on alater date as well.
(08:41):
It's a little confusing.
Um, but for the, for, for, forthe time being, um, you know,
you just need to make sure thatyou are clear and transparent,
uh, when you are representing abuyer and a seller in the
transaction and understandingwhat it is.
Your agent can and cannot say.
(09:01):
Right.
Um, and, and that's part of therelationship that's part of
selecting a good agent is, youknow, asking those questions up
front, you know, do, do you hado you have the ability to
negotiate a contract both waysmm-hmm and if that's not the
case, um, you know, there is abox that you can check in your
contract that says, you know,maybe I don't want dual agency
(09:21):
to be, uh, or you to berepresenting dual agency in my
transaction.
Right.
And I think it's important forpeople to remember it's your
choice.
Correct.
It absolutely is your choice.
You need to be aware of yourrights up front.
And I think the main thing forpeople is, you know, if you pick
up the phone and, and you, andyou call an agent, ask the
agent, uh, things that don'tpertain to you ask, you know,
(09:42):
you can ask about the house oryou can ask about, um, something
else, but don't give yourinformation out there until
correct until you guys have thatset agency.
Mm-hmm, what, whatever the roleis going to be for your
situation, make sure that is setin place legally, before you
start spilling your.
correct.
And that's what we have in placethat we do have a form that's in
place, which is called workingwith real estate agents.
(10:04):
Um, that form, um, as you'rementioning before you start
spilling your guts, um, it it'sbest to have this conversation
with a realtor and get theseforms up and up, out in front of
you.
Um, Or as soon as you do startspilling your guts, that's
typically the sign for a realtorto say, Hey, I need for you to
(10:24):
understand that I'm going toeither represent you as a buyer,
a seller, or I'll represent youin dual agency.
And that working with realestate agency guide, um,
actually spells out what it isthat the responsibility is.
Per the transaction that we'relooking at.
Um, and it's a great form.
It, it, it's a good opportunityto have this conversation up
front mm-hmm so that, um, you asa buyer or seller know that, uh,
(10:49):
you will be protected and, orrepresented in whichever way
that you choose.
Right.
And I think that's a good pointto make, because I, you know, I
feel like a lot of times,especially on the buyer side,
you.
Give them the form working withreal estate agents.
And it's your responsibility toestablish that relationship.
(11:09):
And I think that buyerssometimes get a little scared
when you start asking them tosign paperwork.
But the reality is that thereare a lot of things that can be
shared.
And if they're shared outside ofthat agency, they can be used
against you.
So absolutely signing the agencyreally protects you.
And your information in thefuture negotiations are the
transactions that we're gonna.
(11:30):
it does.
And it's not necessarilyrequired that you sign the
document as well.
Um, typically this conversationor the form itself is to have
this conversation.
Um, and again, like, like wetalked about earlier, it's, it's
very important that you trustand, and have, and be able to
have these conversations withyour.
Otherwise, it's just not gonnabe a significant relationship.
(11:52):
And, you know, it's not gonna bean enjoyable or as an enjoyable
experience.
Um, but absolutely working withreal estate agents, the form
itself, um, again is a great,uh, uh, great topic, you know,
of discussion.
All right.
So this kind of leads me intothe, the next subject that I
wanna talk about and.
(12:13):
How does someone find a greatreal estate agent?
Because you want somebody who'sexperience who can navigate
these waters for you.
Transactions can get, you know,tricky.
They can, you know, go sideways,unexpected transactions, go
sideways.
It happens all the time.
So you need somebody who canhelp you navigate that.
So, you know, I, I mean anagent, Jeff, how do I, how do I
(12:36):
find you?
well, there's a, there there's afew different ways to find an
agent.
Um, for me, um, you, you've gotmy phone number, of course, and,
and anybody else that'slistening to us or watching us,
you can always find myinformation down below, um,
specified, you know, again, howto get in touch with us.
Uh, you'll have a phone number.
You can either text or call.
(12:57):
Um, but regardless of that, or Ishould say separate of that.
If you have a referral system,uh, you have somebody in your
family or somebody, uh, as afriend or co-part or co-partner
co-worker um, that may have justdone some real estate
transaction in the area.
Um, referrals are fantastic.
(13:20):
Um, You will typically get ahonest answer or an honest
answer from a friend of yours oryour family member.
Let's hope mm-hmm that, um, youknow, the experience with Jeff
was, uh, was just fantastic.
We got overing price.
We, uh, settled on time.
Um, The transaction seemedseamless.
I didn't have to ask Jeff 27questions.
(13:41):
Every time something was done,it just got done.
Right.
Um, those are the types ofreferrals that we love to have
and love to give.
Um, of course you'll also getsome referrals.
You might get some referrals onthe other side where, Hey, do
not use this individual forwhatever reason, though.
Somebody may have had a badexperience.
Um, they may have just beeninexperienced who knows.
(14:02):
Um, but I would highly recommendthat you do, you know, ask for
referrals from your friends, um,family members and, and even
lenders like yourself, Gina,you, uh, you, you know, very
well mm-hmm um, you know, anexperienced agent can make your
life a little easier duringthese transactions.
Oh, yes.
Um, or it can really make it a,a nightmare if, uh, you know,
(14:24):
um, the agent has no clue ofwhat's going on.
Absolutely.
Absolutely.
And that's really important frommy side of it.
As far as you selecting an agentthat is experienced mm-hmm There
are so many things, like I saidearlier, that that can take
different turns.
And, you know, even though,well, here's one of my, my, the
hardest things that I've hadwith an agent is one, somebody
(14:44):
who hires aunt Susie, becauseshe got her license last summer
and she's doing it, you know,occasionally part-time, you
know, here and there.
Sure.
You know, aunt Susie, justtrying to make a few extra
dollars and we can't blame auntSusie for that.
Right.
Right.
But the problem with somebodywho's part-time or someone who
maybe is working another job, afull-time job is being able to
get in hold a hold of them andget the items that, I mean, in a
(15:06):
timely manner.
So on the mortgage side of it,even though I don't typically
work at nine to five schedule, alot of things are done in that
nine to five schedule withbanks, your underwriters, your,
uh, processors, uh, employers,things like that.
So.
I may need a document.
I may figure out that I need itat eight or nine o'clock in the
(15:27):
morning.
And if I can't get ahold of auntSusie until six o'clock because
she's working at the postoffice, mm-hmm then we've lost a
whole day, essentially on, on myside of it, in my terms.
So it's really, really importantthat.
The realtor, um, that you selecthas great communication skills
is responsive, is available todo the things that need to be
done.
And that that's important onall, anybody who's involved in
(15:49):
the transaction, not just thereal estate agent, but, um, the
lender as well.
So those things are very,really, really important to make
the transaction go smoothlybecause.
Time lost is time lost.
You don't get that back.
It is, it is.
And setting those expectationsas you're mentioning upfront is,
is truly key.
Um, then that goes back toselecting or, or part of your
selection, uh, criteria for,for, for who you will hire as a
(16:11):
real estate agent.
Um, You know, I, I, I I've beendealing with, and I have dealt
with, uh, folks that are outsideof, uh, the state.
Uh, I've had a, I've had afamily move down here from
Virginia last year.
Um, and this individual worked,um, in a government position and
she was working from seven inthe morning till seven 30 at
night.
(16:31):
And the only time we couldcommunicate with each other.
I think between 1130 and 12,typically at lunchtime, or we'd
have to wait until, you know,after eight o'clock at night.
Um, and as an agent and, and,and, you know, as a, as a
mortgage broker on your side,um, yeah, I just, they're not
typically nine to five, butestablishing and knowing that
(16:53):
expectation, knowing thatguideline or the boundary up
front is going to help everybodyout.
Um, so if we're rushing to closea mortgage, 35 30, 6, 37 days.
And knowing that that's gonna bea tight timeline, you know, we
must share with our clientsthat, Hey, if we can't reach you
in a certain period of time, wemay lose a day or as you
(17:14):
mentioned, you know, just sometime.
Right.
Um, and, and, and that can befrustrating.
But again, we should be able toovercome that based on
conversation upfront andestablishing those expectations.
Right?
Absolutely.
So let's talk about, let's talkabout personality a little bit.
So, you know, unfortunately noteverybody likes everybody.
And, uh, we spend a lot of timewith the clients during this
(17:39):
transaction.
And I think mm-hmm, for yourside, for the realtor side, you
spend a great deal more,especially one on one.
A lot of times you're meetingclients at the house.
You are, you're showing themhouses, you are doing setting up
inspections.
Um, mm-hmm so there's a lot moreof that face to face a
one-on-one time with the clientand getting to know them,
getting to know the house thatthey like.
(18:01):
So I think it's reallyimportant.
um, for personality don'twouldn't you agree?
Oh, I agree.
Yeah.
Oh, absolutely.
You've gotta be able to meshwell.
Um, you know, and, and, youknow, we, we, we just have to be
able to communicate during thisprocess.
Um, we are, uh, in, in themiddle of July right now in
(18:21):
2022, um, we are going to bedealing with some issues where.
Um, some folks may have somereluctance to what it is that
they just purchased is what I'mhearing now is one of the big,
um, uh, big one, one of the bigsurveys that's going on for
people.
Uh, typically millennials whohave just bought houses, um,
that we are somewhere in the 45to 52, 50 3% of the folks that
(18:46):
just purchased a house in thepast year or year and a half are
truly dissatisfied with whatthey just bought.
Um, recent being the market wewere just in was so.
Tough and rigorous.
And, um, you know, we've got alot of folks that just ran into
a house, looked for 15 minutesand panic buying.
some panic buying.
Absolutely.
(19:07):
Um, and, and now they've been init for a year.
Um, they might not be happy withthe maintenance.
Uh, they may have just foundthat there are new items in the
home that need to be replaced,that they weren't thinking about
as far as an expense, you know,a year or two ago.
Which again, an experiencedagent should be able to guide
you along that, uh, trail andlet you know, Hey, two to three
(19:31):
years, you may be looking at anew roof.
You may be looking at somewindows.
You may be looking at whatever,um, you know, may be an issue
for you coming up.
Um, You know, and again, if youget blindsided by that, like
we're seeing now in largenumbers, you know, um, folks
are, are, are looking at puttinghomes back on the market, um,
which, you know, again, greatfor realtors.
(19:53):
Um, but you know, at the sametime, um, it can be a little
daunting, you know, if you'removing again, you know, within a
two, two year period, you know,a full household to move is, you
know, not, not the easiest thingto do.
It, it, it something thatrequires a little bit of
management.
Right?
Absolutely.
So, so again, coming back.
(20:14):
you know, pick the right agentand yeah.
You know, do your, you do yourdue diligence in that and make
sure that, uh, the personalitiesmatch, you guys are gonna spend
so much time together.
It's really important.
You need to be able to trustyour agent, you know, when they
tell you something, they're nottrying to.
Talk you out of a house or talkyou into a house, correct.
They trying to give you thepoints of the house.
(20:34):
Mm-hmm you know, what you needto look out for and, and, and be
honest.
And, and I think a good agentwould, would tell you the good
and the bad, you know, alongwith it.
Well, that's, that's absolutelytrue.
Absolutely true.
And that's, that's one of theother myths that I think we
should, we should work onbusting if we can.
Um, at least with Jeff andJeff's clients, um, you know,
uh, I, I have, as you justmentioned, um, Not talk folks
(20:57):
out of buying a home, but I'vecertainly pointed out a couple
of issues that would help inmaking their decision whether or
not it would be a good home forthem or.
Um, and that's what we have todo.
And we have to be careful ofthat.
Again, my responsibility is, isthe fiduciary on, on whichever
side that I'm representing thebuyer or, or the seller.
(21:18):
And, you know, if, if I, youknow, fell short on, you know,
Hey, I, I didn't let you knowthat this, that, or the other
thing was, um, you know, again,a potential pitfall.
You know, uh, that's somethingthat, uh, again, you need to be
able to communicate, right.
And, and talk about thesethings.
And, and again, that's, that's,that's part of it.
Some folks think that we're justout here for, for money and just
(21:41):
out here for the paycheck.
And, and that's really not thecase.
You'll find that in some cases.
Um, but that is the necessityof, of having the conversation
up front with that agent to findout what it is that you can
focus on.
And, um, and again, maintainthat relationship based.
Common agreement, right?
Absolutely.
So let's talk about a fewthings.
(22:01):
Um, and this is one of my petpeeves as a lender.
So when you find that that greatagent that you love and you're
ready to work with, and you'reready to get started with, and
you come to me, you do yourpreapproval.
And then all of a sudden I getlike a phone call from another
agent saying, Hey, I'mrepresenting, you know, XYZ
client.
And I'm like, well, I.
(22:23):
You know, with this agent andnow you're not.
So one of my pet peeves ismm-hmm.
not.
Continuing to work with the sameagent jumping from agent to
agent.
Um, yeah.
You know, maybe going andlooking at a house and, and, you
know, picking up the phone andcalling the agent that's on the
sign when you've already startedworking with an agent.
And for me, the reason why it'sa pet peeve is because as your
(22:46):
loan officer, I deal with yourfinancials.
I deal with a lot of verysensitive material.
Mm-hmm um, not only personalfinancial information.
Such as date of birth, the typeof loan that you're doing, your
social security number.
Um, but the terms of your loan,which are important in your
negotiating power.
So for me, I'm personally, I'mnot gonna work with someone
(23:09):
who's jumping from agent toagent.
You know, if agent a sends youover to me and then you work
with B and C and D I'm not gonnado that because there's too much
personal information that can beshared.
It's not safe.
Right.
I don't know who is actuallyacting as your agent at that
point.
And I'm not talking about.
Let's say, you know, you justhave a, a personality conflict
(23:32):
with agent a and then you decideto move to B mm-hmm that's okay.
Cause that happens.
Sure.
I'm talking and I've had peopledo this and I've had to have
real conversations with themthat they need to stop and then
they still didn't stop.
So for me, it wasn't a good fitbecause I don't wanna put myself
in a situation where I'm sharinginformation that doesn't need to
be shared or I'm sharing it witha right person.
Correct.
Um, mm-hmm so what do you, youknow, how do you feel about
(23:55):
that?
oh, absolutely.
Uh, totally agree with you.
And, and, um, you know, we, we,we, we try again to really keep
people out of that frame of mindor, or, you know, frame of
thought, um, you know, anindividual that I'm gonna be
working with again, um, we needto have some level of trust
(24:16):
because yes, we are gonna bedealing with some confidential
information.
Um, and if, you know, you'rejust willing to share that
confidential information.
With anybody and everybody, um,well, that's not really
confidential anymore, you know?
And, um, you know, and at thesame time, you know, there has
to be a, um, um, Uh, say a levelof, you know, responsibility
(24:40):
mm-hmm um, you know, we, we areestablishing a relationship.
Um, and, and, and I, and I'lltell you, I, I don't necessarily
work with, you know, everybody.
Um, for the reason being, I, Ijust, you know, my personality
might not mesh with somebodyelse's and we have a five minute
conversation and I'm more thanhappy in all cases.
(25:00):
Um, either.
Carry on with our relationshipor actually refer another agent
over to them who, you know, uh,may well, may WESH with may mesh
with them a little bit better.
Um, you know, I, I, I have, youknow, I think 14, 15 other
members of my firm that I dealwith on a regular basis.
Um, so you know, thepersonalities are you.
(25:22):
A to Z.
Um, and, and, and, and it'svery, very important that you
do, right?
Like you mentioned, you know,have that relationship and be
able to mesh with these folkscuz that information's gonna get
shared and, and you would liketo be able to trust the
information absolutely.
Going to the right person.
Absolutely.
And, and here's, here's anotherthing that I wanna, I wanna put
out there so that peopleunderstand, and it just goes
(25:43):
back to that first, that firstmyth about it's cheaper to not
to hire an agent.
Mm-hmm when you start workingwith a real estate agent.
You, there is a mutualunderstanding that they're gonna
go through this journey withyou.
And that agent is not gettingpaid until, until.
Transaction closes.
So mm-hmm, when you begin therelationship that agent is
(26:04):
setting up profiles, you know,to get you home sent you their,
their viewing homes, especiallyin this market where, as a
buyers agent, where theinventory is so low, there's.
It's, you're almost having tohave your, you know, like you're
just waiting for thatnotification that a home is
coming on the market, you know,so you're, you're just
constantly waiting and, anddoing work and putting a lot, a
(26:28):
lot, a lot of time into findingthis person a home and, and
helping them move forward.
So mm-hmm, it's not fair to anyagent that you talk to.
To be jumping around and, andusing multiple agents from
monetarily speaking.
I mean, put, you have to putyourself in that situation.
If you are a commission paid,um, employee, how would you feel
(26:49):
somebody do that to you?
So sure.
You know, there's a mutualrespect there that needs to
happen on both sides.
Yes.
Mm-hmm Yes.
And that's, uh, you know, again,as, as, as we mentioned earlier,
having an open land ofcommunication between the two of
you, you know, again, yourclient and your agent, um, you
know, there must be clearcommunication and easy
communication going through.
(27:10):
Now.
It can, it can go in any, anyform you really choose, whether
it be email.
Phone or text.
Um, but you know, typically youwanna make sure that you have an
open line absolutely.
That, uh, that you guys cancommunicate on.
Um, you know, for whateverquestions that need to be
answered really at whatever timeas well.
Right.
Um, I I've had many calls, youknow, after eight or nine
(27:31):
o'clock at night, you know, Hey,I forgot where's the water main,
you know, or, you know, can youtell me, is that gas, heat, uh,
you know, whatever the questionmight be.
That's just what it is.
It's it's, again, my fiduciaryresponsibility is taking care of
one of the largest investmentsyou are gonna make in your
lifetime.
And, um, and I wanna make surethat you get it right.
(27:52):
Absolutely.
Absolutely.
And Jeff does a fantastic job,just so y'all know if you're in
the area, you need an agent.
Jeff Jeff is all of those thingsthat we have talked about.
He's he's he's yes, I am.
Thank you.
Yes.
He's he's always, hecommunicates, well, we, we
constantly text back and forthabout transactions.
Um, we had several conversationsthis weekend, you know, so he is
(28:13):
absolutely one of those agentsthat, um, is a hundred percent
on.
So a highly, obviously highlyrecommend, uh, Jeff, if you need
an agent and.
If you're, even if you're not inthis area, feel free to reach
out to him cuz he does havecontacts all over.
So, um, you know, even if you'renot looking in an area that he
serves, he still would be happyto help you guys.
So, um, look for that contactinformation in the link below
(28:35):
and um, yeah, I reach out toJeff if you need an agent
absolutely buying or selling orboth.
Awesome.
Gina that's perfect.
Thank you very much for doingthat.
Yeah.
Anywhere.
Well, I think we've, we'vecovered about it all.
Any last tidbits or did we.
I think we've got it pretty muchsquared away.
You know, again, the importantthe message that we just wanna
make sure, uh, that we getacross here is that you do
(28:58):
communicate with an agent.
Um, you know, again, it's gonnabe a much better experience for
you.
It's gonna be a much cleanerexperience for you.
Absolutely.
So you go ahead and, and have arelationship established with
the, with a trusted profess.
And, um, you know, and, and movealong and, and, and close this
transaction with the samerelationship and intact.
(29:20):
Yes.
Um, at the end.
So yes, less hassle, smoother,easier process.
That is what I think, everybodyin this transaction.
Looks for smoother, easier.
easier.
Yeah.
The way the world has been goingnow.
Yes, we need, we need smoothand, and, and controlled as, as
much as we can right now.
Yes, yes.
To the finish line.
Absolutely.
(29:41):
So, all right.
Well, I think that about coversus today.
Uh, we'll see you back in aboutanother week for another episode
till then.
Thank you guys for sticking withus and we'll see you next time.
Thanks Gina.
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