MWR #34 - What They Don’t Tell You About Scaling a Trades Business with Mitch Smedley

In this episode of Marketing Without Rules, host Lewis Vandervalk sits down with Mitch Smedley, owner of Smedley Plumbing and co-founder of Trade Wins, to unpack the real story behind what it takes to grow a trades business and why most owners stay stuck in the field longer than they should.

From turning a plumbing van into a go-kart and strapping a 12-foot skeleton to a service vehicle… to hiring a full-time videographer and creating content that actually brings in leads.  Mitch shares the bold (and sometimes bizarre) tactics that helped him break free from the daily grind and turn his company into a brand.

But it’s not all about stunts and social media. This episode pulls back the curtain on the hidden roadblocks that stop most trades businesses from scaling like lack of systems, fear of delegation and trying to "market like everyone else."

You’ll also get a behind-the-scenes look at Trade Wins, where Mitch helps other trades business owners build operations that don’t rely on the owner doing everything. Whether you're a plumber, roofer, or any local service pro trying to build something that lasts, this episode will challenge what you think it takes to grow.

00:00 Intro and Guest Welcome

01:57 Mitch Smedley's Unique Approach to Social Media

04:49 Creative Marketing Tactics That Actually Work

06:43 The ‘Fix Pipes and Pet Dogs’ Brand Strategy

11:36 Plumbing Problems, Innovation, and Customer Experience 13:34 Personal Branding & Community Credibility

29:29 How Mitch Got Started in Plumbing

34:40 AI and What It Means for the Trades

39:01 Wild Marketing Stunts That Worked

41:52 The Skeleton Van Campaign

44:02 YouTube as a Lead Machine

50:01 Thinking Differently About Marketing

57:17 Tradewinds Consulting for Trades Pros

01:09:57 Google Reviews and Reputation Growth

01:15:21 Why Playing Small Isn’t Safe Anymore

Visit BlueCrocus.ca if you have marketing questions you need help with!