Wednesday Thoughts: Med Spas, This Appointment Confirmation Text Is Costing You New Patients!

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A lot of med spas unknowingly sabotage their own show-up rates by including a default confirmation text that gives new clients an easy way out after they’ve already booked. In this video, we break down why this common practice is a major mistake and what to do instead.

In this video, you’ll learn:

✅ Why standard appointment confirmation texts can hurt your no-show rate

✅ The psychology behind “buying sensitivity” and why it matters

✅ How to avoid making clients re-decide their purchase

✅ What your texts should actually say to boost show-up rates

✅ A full breakdown of a high-converting “show-up sequence”

✅ How to use text messaging, social proof, and excitement to lock in new clients

If you’re serious about turning more booked appointments into actual paying patients, this simple tweak to your follow-up process can make a big difference in your marketing ROI.

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