Howard Behar | The Starbucks President Who Put People Over Profits

What if leadership meant putting people before profit?

In this inspiring episode, Howard Behar, former president of Starbucks, shares how servant leadership and putting people over profits shaped the company's culture. He discusses how a people-first leadership philosophy leads to authentic connection, trust, and accountability in the workplace. Behar reveals that putting people over profits empowers employees and nurtures a values-based leadership approach. From presence and vulnerability to empowering employees and focusing on the bottom-up approach, Howard demonstrates that success comes from putting people over profits, cultivating workplace culture, and leading with empathy, purpose, and genuine human connection

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Chapters
00:00 - Introduction
02:59 - Mindfulness and Self-Awareness
06:10 - Creating a People-First Culture
08:52 - The Importance of Compassionate Listening
11:47 - Navigating Difficult Conversations
14:38 - The Role of Values in Leadership
17:46 - Diversity, Equity, and Inclusion in Leadership
20:35 - Compassionate Emptiness in Leadership
23:38 - The Power of Questions
26:30 - Feedback and Responsiveness
29:23 - Aligning Purpose and Values
32:40 - The Six Ps of Leadership
35:37 - Intentional Communication
38:35 - Creating Safe Spaces for Dialogue
41:25 - The Impact of Leadership on Culture
44:14 - Living with Intention
47:17 - The Journey of Continuous Improvement

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