Learn some transformative insights of Christina Garnett, founder and CEO of Pocket CCO, as she discusses community-led growth, customer advocacy, and how emotional connections drive brand loyalty. With a rich career spanning Fortune 500 companies and startups, Christina reveals strategies to navigate the digital-first era, harness the power of social listening, and optimize customer experiences. This episode is a must-listen for leaders striving to balance technology with human connection.
Key Events Timeline:
Introduction of Christina Garnett (0:00 - 2:00): Background on Christina’s diverse career journey and the founding of Pocket CCO.
Community's Role in the Digital Era (7:00 - 12:00): How community-led strategies help startups and established brands thrive.
Social Listening Essentials (16:00 - 20:00): Tips and tools for audience intelligence to influence customer experience.
Key Differences Between Large Corporations and Startups (11:00 - 14:00): Insights into adaptability and operational challenges.
Success Story: Hey Orca Community Growth (32:00 - 34:00): Practical tactics for scaling social media communities.
Personal Reflections and Favorite Influences (35:00 - 41:00): Christina’s passions, inspirations, and ultimate life goals.
Notable References:
Books:
Alchemy by Rory Sutherland (on behavioral psychology).
Music:
"While My Guitar Gently Weeps" by The Beatles,
"Time" by Hans Zimmer.
Connect with Us:
Check out our website - www.mtmg.eu
If you’d like to learn more about the amazing software we use to create these podcasts (Descript), click the link below:
https://get.descript.com/mtu0tl2zr3g7
If you like the sound of our microphones and you’d like a discount for yourself, click the link below (use coupon code “MTMG” for 10% off):
https://www.maono.com/?ref=ulcbmcjk
If you have suggestions or would like to appear on a future episode, email us at podcast@mtmg.eu
If you could use the help one of our experts to get the most out of your IT investments, please reach out to us info@mtmg.eu.
Don’t forget to subscribe to the Podcast, and follow us on LinkedIn please!
https://www.linkedin.com/company/mtmg-eu
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!