Acquiring a family-owned company that has gained a national presence over the course of nearly 50 years requires a leader that can interact with team members to continue growth and encourage a positive culture in the midst of adversity. All great leaders must learn to pivot amid today's challenges. Simon Richards has learned to do just that.
By continuing to delight their guests, Thornton's new leader has been able to take the strong culture and values that gained the company its success and "keep the magic going". Simon Richards, Thornton's new CEO, wants to evolve the culture in a positive direction as they continue to grow their business model.
As a leading member of "A new generation of convenience stores that are re-defining the gas station food experience", Thornton's is innovating its product line to cater to the person on the go. They have formulated some of their top sellers during COVID and their food team is evaluating new ways to expand their guest experience.
In this episode we explore how Simon blends innovation, team culture, and the total guest experience to be a leader in the convenience store industry. Learn how his connections with his new team has created an innovative atmosphere for an industry segment to cross barriers.
Popular Podcasts
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.