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September 13, 2022 42 min

Many practices will hire coders for coding jobs or billers for the billing department, relatives or newbies for the front desk, or hire from within to fill RCM positions in Medical and Dental Practices. 


But when mistakes are made, or updates are not realized, the RCM suffers. 


Host, and Healthcare Coding and Reimbursement Consultant, Terry Fletcher, joins fellow NSCHBC Member and industry expert, David Zetter of Zetter Healthcare, to discuss staffing issues and problems that can arise when the wrong people are in the wrong job: and the positives and expectations when the right fit happens. 


Listen to this episode of the NSCHBC Edge Podcast for answers to the right questions.

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