July 25, 2025 • 26 mins
In this podcast, CUPF Director, Ramona Bell-Pearson and Communications and Outreach Specialist, Derek Ross, will discuss with CUPF's New Summer Fellow, Sarah Hoffman the unique experience of working for Montgomery County Government. Listen as we share our backstories about volunteering and how it has shaped our roles with CUPF and in our communities. Are you familiar with CUPF's Quick Survey? Learn more about how we are utilizing the information shared by our user groups, highlighting their most recent reservation process experience.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Ramona Bell-Pearson (00:13):
Welcome to Off the Cup a community use of
public facilities podcast.
We are one of many countygovernment podcasts that focus
on sustainability and innovation, all while making sure our
community is aware of theservices the county provides.
Are you looking to reserve anoutdoor indoor facility at a
library, school or countybuilding?
How about the Silver SpringCivic Building at Veterans Plaza
(00:36):
or the Clarksburg Cottage inMontgomery County, maryland?
Available venues are here to bereserved and we are the office
that can make it happen.
We are Cuff and thank you forjoining our community podcast.
Let's get started.
Derek Ross (00:50):
Well, well, well, welcome back, Welcome back Once
again.
Welcome back to Community Useof Public Facilities podcast.
Off the cuff, I am Derek Ross,your communications outreach
specialist, ramona how are youdoing?
Ramona Bell-Pearson (01:04):
I'm doing fine, Derek.
Thanks for asking.
Derek Ross (01:09):
Oh snap.
You know I have to always ask adirector like that because you
are the director of Cuff,community Use of Public
Facilities, and it's alwaysgreat to hear how you're doing.
Ramona, let's get into it Highsand lows.
Got any good stuff to talkabout.
Ramona Bell-Pearson (01:17):
Okay.
Well, I guess I would say as ahigh, I'm retiring in 45 days,
oh, 40.
I have the countdown on.
But I'd also say a low is I'mretiring in 45 days, thank you,
thank you.
Derek Ross (01:30):
That is a low.
Ramona Bell-Pearson (01:31):
This is after over 30 years of service
for the county.
How many years?
Over 30.
I'm not saying specifically.
I think it's good enough to sayover 30.
Derek Ross (01:40):
Okay.
Ramona Bell-Pearson (01:42):
Because you know, I was like 10 when I came
to work here.
Derek Ross (01:47):
That makes sense.
I did the math, I got it.
Wow, all right, all right.
So we got that out of the way.
We got highs and lows.
I guess I could jump into myhighs and lows.
My highs and lows are, I guess,from communication standpoint,
we are moving.
There is a lot of if we arechefs or cooks.
We got so much on the stove.
It's everything cooking comingtogether.
But you know what thisThanksgiving meal is going to be
bomb.
(02:07):
It's going to be awesome.
It's going to be great.
It's going to be great.
We're going to get it together.
But we're also going to get ittogether because we also have a
Summer Fellow.
Ramona Bell-Pearson (02:17):
We do, we do, we do.
Derek Ross (02:19):
We're going to talk as if that Summerellow is not
even sitting here with us.
Ramona Bell-Pearson (02:22):
We're going to talk as if oh don't worry,
she's going to chime in.
Derek Ross (02:24):
Awesome, going to chime in Welcome.
Welcome to the podcast, sarah.
How are you doing?
Sarah Hoffman (02:30):
I'm doing great Thanks for asking.
Derek Ross (02:33):
Welcome, welcome, welcome, ramona.
Did you want to do any kind ofintros for Sarah, or just say
hello?
Ramona Bell-Pearson (02:39):
Introduce Sarah came to us through a
program that is sponsored by thecounty council, okay, and there
are interns sprinkledthroughout the county Not that
many, though.
It's a pretty exclusive group.
They had a fairly large amountof applicants and Sarah was one
of the few that won out, andwe're very glad to have her.
This is only the second timethat Cuff has had summer fellows
(03:01):
.
The first set we had were acouple of years ago, who helped
us start our framework for thefee schedule and the fee study.
That was then taken over byconsultants, and now Sarah is
working with us oncommunications.
So she's working closely withyou, derek, right.
Derek Ross (03:17):
Yes, yes, yes, Sarah is rocking it.
I actually was admiring some ofthe work that was already being
done.
We have a meeting with Ramonabecause Ramona laid out some
great ideas and it's like youknow what.
These ideas must come tofruition.
We must bring it together.
But yes, Sarah, you know themicrophone is on you.
Yeah, you know highs and lows.
Just tell us a little bit aboutyourself.
Sarah Hoffman (03:38):
Yeah, so hi, I'm Sarah.
Like you know, ramona and Dereksaid I'm part of the summer
fellowship program through theCounty Council.
I think there's eight of usthis summer.
Two are in the County Council,one at CUF, one at permitting,
one at the police department,one at emergency like fire and
(04:05):
emergency services, and one atthe Office of Food Resiliency.
So yeah, I'm really excited forthe summer and there's just a
lot of good ideas that we'vealready had so far within two
weeks.
So I'm really excited to justkeep working on it and get
feedback.
But I'll go through my highsand lows quickly.
Highs I'm really excited forsummer fruit and summer produce
and I got to eat some greatberries and cherries this
weekend.
Lows, I would say, is just theweather.
(04:27):
It has not felt like it's beenon my side lately, whether it's
rainy or too hot and humid.
I just have not been feelingthe weather.
But yeah, those are my highsand lows this week.
Derek Ross (04:37):
All right.
All right, look at that.
We already gotten in the foodand the seeds and the growth and
stuff like that.
I'm feeling motivated.
I'm feeling motivated, allright, so let's get straight
into it.
Let's get straight into it.
We try to ask everybody all ofyou awesome listeners about you
know just a question Are youfamiliar with Puff's Quick
Survey?
That is a survey that isprovided on our website.
(04:58):
We like surveys.
I know I do.
I do surveys for food.
What was that Yolk?
I mean, there's a kind of a way.
There's also there's so manydifferent things that we can do
in regards to surveys and whatwe learn from the community.
But, ramona, I'll pass it toyou what is your thought on
surveys?
How do you feel about surveys?
Ramona Bell-Pearson (05:15):
I think most people burn out on surveys.
They feel like how many timescan you ask me if I like A, b or
C, or what kind of things do Ineed in my community, and what
kind of things will cause me tocome out to your programs or
your services?
The surveys, though, are reallyimportant, because we use those
as a gauge to understand whattypes of programming we need to
(05:36):
do, what types of services aresuccessful, where services are
missing that we may need toprovide.
So I do think highly of surveys.
I myself try really hard when Iget things in the mailbox or
emails that say could you dothis survey so that we can
understand, you know and usuallythere's an explanation of what
(05:57):
they're trying to understand andI do try to do them because I
know the percentages are reallylow.
Most agencies, entities,governmental, private, whatever
will send out, I don't know,hundreds, thousands sometimes of
survey requests, and they'llget like 200 back if they're
lucky, and that's not a goodpercentage.
And if people think about it,those few 200, few, as in F-E-W
(06:21):
are often deciding what kind ofprogram is happening for your
life, and you never had a say init because you didn't return
the survey or didn't have input.
So it's real important toparticipate.
Derek Ross (06:33):
Absolutely, Sarah.
What is your take on survey?
Sarah Hoffman (06:35):
Yeah, I think I agree with a lot of what Ramona
said.
I think another thing is, youknow, as a government
organization or nonprofit orwhatever it is, I think it's
really important for whateverthey're doing to be like well
informed in what the communitywants, rather than just sort of
doing what they feel is rightno-transcript.
Derek Ross (07:05):
Ding.
You know, ramona, when we'vehad Vanessa on here and we've
had Ron and so many differentpeople and now we have Sarah, I
mean we might as well just giveher the microphone, because I
mean just bringing the facts,dropping energy and just giving
it all to us.
So anyway.
So the question that is on ourCuff quick survey is overall,
how satisfied were you with themost recent reservation process
through Cuff?
That is the question that is onour Cuff Quick Survey is
overall, how satisfied were youwith the most recent reservation
(07:25):
process through Cuff?
That is the question that isapproached on, or what is asked
in the survey.
So if anybody gets a chance, itis on our website.
It is pretty much, I wouldn'tsay front and center a little
bit.
There is a survey option thatis there.
Let us know, you know, fill outthe survey, Give us some
information.
We do check it.
I don't think you're just doinga survey just for no reason at
(07:46):
all.
But yes, there is a survey thatis being done.
So we appreciate everybody'sanswers or just responses and
stuff like that.
But thank you, Thank you.
Thank you so much for thatinformation.
So as we get into it keeping itmoving, keeping it moving we're
going to get into a little bitof this whole Summer Fellow
stuff.
Ramona, so you're the directorof community use of public
facilities.
I'm gonna keep doing thatbecause I just feel cool when I
(08:08):
say it like that Everybody justlet you know.
Ramona Bell-Pearson (08:10):
I don't make them call me director.
Derek Ross (08:14):
It's always interesting when we're in a
meeting because it gets thrownin at some points.
Ramona Bell-Pearson (08:18):
Yeah, there's some people that insist
on that and I cringe every time.
Derek Ross (08:21):
But we're just going to keep throwing in a director,
anyway.
So, ramona, so give us a littlebit about Summer Fellows.
What is your take on it?
I know we had a couple ofpoints, but I'll leave it up to
you.
What is your thing?
How do you think about it?
Ramona Bell-Pearson (08:33):
Sure, I think it's a great opportunity.
I think it's important foragencies, county government,
even private sector have someprograms that allow this
opportunity.
Even private sector have someprograms that allow this
opportunity.
I think it's important to givethe chance for rising stars, for
people who are young andinterested in, and not
necessarily young people who arein education that are expanding
(08:56):
their opportunities byparticipating in these types of
programs.
One thing that I found with thefellows is it brings a very
fresh perspective to your office.
We know what we think we want todo and what we think our
objectives are, and you bringsomeone in, especially someone
(09:16):
who's still in the process ofdeveloping their education,
developing their plans for thefuture, and they look at it
differently and they'll say,well, had you thought about this
.
Not to mention, there's theopportunity to have the
diversity of coming fromsomeplace else and a different
background, whereas when we hirepeople permanently, we look for
(09:38):
people who have experience inthe areas of operation that
we're already doing, like, ifyou know, we're looking for an
administrative person.
We want them to have similarcustomer service experience,
because we serve a customerclientele, or we want them to
have similar experience with thetypes of software that we use,
but we don't look for people whomaybe haven't done any of this
(09:59):
before, who can bring in atotally fresh perspective.
A lot of that has to do withthe fact that we need someone
who can meet our needs,immediately hit the ground
running.
The other part of it is whenyou have a permanent placement
going on, as opposed to a summerfellow opportunity.
You need someone that you knowis going to be there long term.
They're not going to have tospend a lot of time growing into
(10:21):
the position.
Although we do hire people thathave little experience, there's
always some experience there, asopposed to the summer fellow
program.
I have to say, during mylifespan I've been involved in
summer fellow programs as afellow and it's been a great
experience and, yeah, I feltlike I brought something to the
entity or the government orwhatever the agency was, and I
(10:46):
enjoyed it.
So I'm hoping that Sarah willhave a similar situation.
The two fellows that we had acouple of years ago ended up
getting an opportunity to workwith the contractor that we had
for our fee study, because theyhad started the framework, done
a lot of the research, and sowhen the contractor came on
board, they looked to reach outto them to see if they might be
(11:08):
able to be part-time contributorto what they were doing.
So that was another opportunityfor them to earn money.
I will say this fellowshipprogram also has a small stipend
to it.
So, it gives some financialsupport for students who are in
the process of trying to make itday to day, like all the rest
of us.
So I think all of those thingsare really good things and it's
(11:29):
it's really good.
I'll do a shout out to theCounty council for sponsoring
this because they're the onesthat every year have put this
program together and made itavailable.
Derek Ross (11:37):
Yeah, when, when, ramona, when you came to me and
you mentioned it and you wassharing that information, I
thought I was like, wow, whatFor real, that's what we're
doing.
Okay, let's do it, let's do it,I'll hold off.
Sarah, our summer fellow, sarah, can you break it down?
Give us a little bit moredetail about this whole work?
I know you mentioned it and youmentioned so many others doing
(11:59):
some beautiful work in thecommunity as a summer fellow.
So tell us about a little bitof your experience and just a
sneak peek or what things thatyou're doing now or what are you
doing with the program, to kindof give us an idea a little bit
.
Sarah Hoffman (12:10):
Yeah.
So the summer fellow programwere obviously placed with the
office or department or in thecouncil itself and will help
support them and their needs.
So here at Cuff I'm going tomostly focus on like the
communications, outreach andengagement aspect.
And another part of our programis we also have to do a
research project.
We choose a topic of our choiceand through the summer we're
(12:34):
going to do research and thenwe'll compile a final paper and
then we'll eventually have apresentation to the county
council with recommendationsthat they can take relating to
our research topic.
So that's another aspect aswell of the summer fellowship
and, together with like theexperience in the office that
we're in and the researchproject, the goal is to give us
(12:56):
a little bit of that experienceand that foot in the door of
like what it's like to work inlike local government and to
work on a policy issue and totry to compile some
recommendations for the council.
So really great experienceoverall and it's great that we
get paid and we also get to goon field trips to different
areas in the county to learnmore and more about like my
(13:18):
experience and sort of what ledme here.
So I'm currently a graduatestudent at University of
Maryland, so not too far away,and I'm in the community
planning program there.
So I think everyone in thesummer fellowship program is
like in a program related toeither like policy or planning
or politics, something alongthose lines.
(13:38):
So that's my education likebackground and what I'm doing
now and sort of my experiencesthat I feel like help me, have
helped me so far in thefellowship and I think that will
really help is mostly my workin like education.
So that's most of my backgroundis working in the education
field, so working in schools,working with students.
I think that's really given methat experience of like what
(14:00):
it's like to interact withpeople every day and to work
together with a team to likehelp make an experience better
for people I mean in that caseit's for students but that those
are all transferable skills andsome of the projects that I
think Derek and I are reallyhoping to work on this summer
are specifically related tofinding ways to get the
(14:23):
information that's on thewebsite right now and package it
in a way that's maybe a littlebit more accessible for people,
a little bit more engaging, alittle bit just easier to digest
.
Because actually, looking atsome of the survey data, we
found that one of the thingsthat could use improvement is
navigating the reservationwebsite.
(14:44):
So just working on ways to helpmake that process a little bit
easier for people so that moreof the community is able to
access the services that Cuffoffers and the reservation
system.
So we sort of started on thatand we're hoping to keep working
on that and, yeah, I'm reallyexcited to keep working on that
project.
Yeah, we are going to keepworking on that and, yeah, I'm
really excited to keep workingon that project.
Derek Ross (15:05):
Yeah, we are going to keep working on it and you
know, what's great about workingon it is that when you're
working on it with people thatwant to get it done, there's
nothing great about working withpeople that, just like you know
we're going to do this, butwe're going to get this done,
(15:36):
and we only have what?
10 weeks yes, it's 10 weekstelling us what we should be
working on, you know, and wekeep mentioning demographics,
because that is a key part aboutwhat we're trying to focus on.
We're trying to focus onunderstanding the county, the
community, when we go out to docommunity outreach what side?
And stuff like that.
So, as we continue on through,let's talk about it.
(15:57):
Ramona, I want to bring upanything dealing with volunteer
or community work or anythinglike that.
I know you've been doing a lotin the community Every time.
Sarah Hoffman (16:05):
I talk to you, I'm like what don't I know about
Ramona?
Derek Ross (16:07):
But to keep it simple, ramona, do you have
anything, briefly, that you candiscuss about any work that you
do?
Ramona Bell-Pearson (16:12):
Well, first let me say volunteer work is
very important and volunteerwork obviously is synonymous
with community work, because themost important thing you can do
, whether it's picking up trashor it's being in a crisis center
or being at a rally, a protestall of that is volunteer and
it's community oriented.
(16:33):
When I was in high school, Iworked at the crisis center in
my town and I can rememberspending hours in a room by
myself because we did shift,individual shifts with the phone
and a desk and people wouldcall in.
And often people were callingin because they were lonely,
scared, had some crisis going onin their life, whether it was
(16:55):
an unwanted pregnancy ordomestic violence and I had to
walk a line between that Justlistening and being there for
people, compared with orbalanced with, knowing when to
call the police or when to getyou know referrals for specific
services that were needed, whichtaught me a lot as a teenager,
(17:16):
because I'm like 17, 18 yearsold and dealing with that.
Worked with the NAACP, first asa volunteer Remember, you know,
going to the meetings, justparticipating that way.
And then there came a time whenI was not working for the county
and they asked me if I wouldrepresent them, be their legal
(17:37):
representative, so I was theattorney for them for a short
period of time because while Iwas doing that I became involved
with Mr Leggett and he asked meto join his administration.
So I didn't do it that long, butI did have the opportunity to
have that experience andexposure and it was very
rewarding because I got to seefrom the logistics standpoint
(17:58):
which a lot of people don't see.
They see the NAACP andorganizations like that as being
special interest, I think,where there's certain
communities that they thinkthey're focused on or supporting
.
In reality they're supportinglegal issues that cross all the
barriers in terms of differentdemographics, different races,
different sexes, different ages,so it's very inclusive to that
(18:22):
extent.
So I would say, when I look forvolunteer opportunities which
I'm sure I'll do now that I'llbe retired I look for things
that that are broad spectrum,that will cover a lot of
different areas and will give methe opportunity to make an
impact other than just oneparticular community or one
particular issue.
Derek Ross (18:41):
Wow, ok, ok.
Sarah Hoffman (18:45):
Sarah.
Derek Ross (18:45):
Sarah, give, I can get into it a little bit more,
but I want to hear more aboutyours.
So like do you have?
I know based off yourexperience now, but volunteer
community work, is thereanything?
Sarah Hoffman (18:54):
Yeah, I mean, I think a big thing for me with
volunteering community work isas, like a young person, I found
that volunteering communitywork is like also a really great
way to like meet people.
And when I first moved to DC,that was a big challenge for me,
especially coming out ofcollege.
I was like wait, how do I makefriends?
(19:14):
I'm not in classes anymore, Idon't live with a million other
people anymore, and it was achallenge for me to try to
figure out how do I meet peoplein the city with common values,
common interests, things likethat.
But I found that volunteer workwas like a really great way to
do it.
And so some of the volunteerwork I got involved with in the
(19:34):
city was mostly like food reliefstuff, so working at the food
bank or helping prep meals oreven working in like community
gardens, because there's a lot,of, a lot of great community
gardens in DC.
So I think that was reallygreat for me.
I think just being outside alsoand like moving my body was
another like really greatbenefit for me.
(19:55):
And then, lastly, like I justmoved to a new neighborhood in
the city and I sort of havestarted to get involved with a
volunteer group in myneighborhood and it's just been
a really great way to feel likeI've found a neighborhood and
feel like I'm at home, becausenow I'm like seeing the same
people, I'm getting to know likewhere different people live in
(20:15):
the neighborhood.
Like oh, I know that personlives down this street.
So I think that's just beenreally good for me as, like a
young person, it can be hardsometimes like getting sucked up
in like the internet and socialmedia, but, like volunteer
community work has just been areally great way to like meet
people face to face and feellike I'm in a real community
(20:36):
where I live.
Ramona Bell-Pearson (20:37):
Oh yeah yeah yeah, yeah, that's a great
explanation of of not justcommunity work but self-work.
You're developing yourself andyou're giving yourself the
opportunity to grow and toexperience new people.
I think that's greatCongratulations.
Yeah, thank you.
Derek Ross (20:53):
That's awesome, sarah.
I'd probably say like, becausewe share the same blood, the
AmeriCorps blood, so we couldtalk about that later on, but
we've been in the community,we've been in these streets as
people could say in regards tovolunteering and working, but I
often try to go for the moreexciting opportunities.
I know that when we can cleanthe river and you can get in the
canoe and you can have this bagof trash in front of you, I'm
(21:16):
one of those individuals thatenjoys that kind of work in the
community.
For years, all you had to dowas tell me that there was
bagels, pizza and coffee andsome juice, and I'll probably be
like oh, I'll be there.
What I have to do how long?
Oh, you want to feed me?
Oh, yeah, I can do this, I cando this, and so I lived off of
that kind of energy or vibe fora very long time.
We could talk more about all ofthis community involvement, but
(21:37):
the community is definitely veryimportant.
You learn a lot about yourself,about what you're willing to do
.
One of my favorite ones that Ithink I did was working, um,
giving food to like at thehomeless.
I think it was like a like ahomeless shelter giving out food
, and then they asked at the endof like you know, if you want
to eat anything, if y'all wantto stick around, I was like I'm
going to eat, I'm going to stickaround the food was good and we
sat there and we ate and wetalked to everybody and it was
(21:59):
great.
but the food was good.
That's probably why I stuckaround.
Ramona Bell-Pearson (22:08):
Well, you is a very important part of that
Um cause I've done that with mykids at homeless shelters and
and we took turns sitting withthe people who came in.
Some of us would serve for awhile and then some of us would
sit and eat with them, and it'simportant because it helps
everybody feel like everybody'sa human being and it's the same
as if you have that fellowshipof breaking bread together and
and the commonality ofeverybody's got to eat
everybody's hungry.
(22:29):
We just, you know, have to livelife in different ways.
Sarah Hoffman (22:33):
And.
Ramona Bell-Pearson (22:34):
I guess my kids were probably eight,
between eight and 10, when I wastaking them.
My husband and I were takingthem to the shelters and doing
that and it was very rewardingand I think it helped them grow
up because they're now in theirlate twenties, early thirties.
Think it helped them grow upbecause they're now in their
late 20s early 30s.
It helped them grow up with abroader perspective of life and
the world and people and I thinkthey value people much more
(22:56):
than they would have had I notgiven them that opportunity to
just sit down with anybody andfellowship and understand we're
all in the same flight flight oflife and understand.
Derek Ross (23:08):
We're all in the same flight of life.
Yeah, yeah, I agree, I agree.
Look at us, see, see,communities, public facilities.
We're getting deep.
We're talking about outreachand the community and our past
experiences.
Just to let you know that thistitle is Fresh Eyes and
Summertime Expectations, so youknow, this gives you a chance.
We're talking to Sarah.
This gives you an idea of Cuffand our expectations just in
regards to what we're doing inthe community, what we would
(23:29):
like to do and things like that.
It's important to learn who'sbehind it, who has the keys to
the Jeep and who's driving alittle bit Jeep.
I threw that in there because,yeah, the Jeep life is real.
Ramona Bell-Pearson (23:41):
Yes, my Jeep is named Diana.
She is after Wonder Woman, sojust saying, and she's new.
Derek Ross (23:51):
And new, new.
So let's close out this podcast.
We're going to give a shout outto all the Summer Fellows.
I know Sarah's here, but pleasecontinue doing all the work in
the community.
Keep doing it, Keep doing it.
The support is here.
The support is real.
We just heard it from ourdirector about all of the work
that's being done in thecommunity.
What's been done in the past.
Sarah, any last few words?
Sarah Hoffman (24:10):
I would just say like I'm really grateful for,
you know, this opportunity, boththrough the county council and
through Cuff, and I just I'mtotally a champion and supporter
of anything that gives, like,younger people an opportunity to
participate, because I think wehave a really great ideas and I
think a lot of times peoplesell a short.
But so I'm just really gratefulto be able to have this
(24:30):
opportunity and, yeah, lookingforward to the rest of the
summer.
Derek Ross (24:33):
We want those ideas, bring them out.
Sarah Hoffman (24:36):
Yes, we do.
Derek Ross (24:37):
Bring them out, don't hold back, let it go,
let's anyway.
So I would probably say anylast few words I'm excited.
I'm excited, you know, we havenew energy.
Like I said, this is fresh eyes, summertime expectation.
The summer's here Currently,right now, has been raining a
lot, so I mean, it's summerthough it's summer.
So that's the last few wordsthat I have in regards to just
excitement of having summerfellows and thank you again,
(24:58):
sarah, for being here, and welook forward to so much work
together and communications.
Ramona, how are we going to endthis?
Do you have any great things?
Anything?
Ramona Bell-Pearson (25:06):
I don't know.
I'm just grateful for Sarah andyou and our office.
We do a really good job.
I always try to end eachepisode with a shout out to Cuff
, because I'm very proud of theagency.
I think that the community isvery well served by all of our
staff members served by all ofour staff members and I think
that we have a lot of newhorizons to what is it a
(25:37):
horizons to reach, horizons tobreach I'm not sure what the
actual term is, but we're goingto get there.
Derek Ross (25:39):
I was feeling it when you started looking up.
I was like shoot, let me lookup too.
Ramona Bell-Pearson (25:42):
I was searching for that word.
Derek Ross (25:46):
Is where.
Well, there, there you goeverybody.
We got some awesome words toclose out, but once again, thank
you very much for listening toour podcast Off the Cuff
Communities and PublicFacilities, and thank you very
much.
Announcer (25:56):
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Welcome to Off the Cup a community use of
public facilities podcast.
We are one of many countygovernment podcasts that focus
on sustainability and innovation, all while making sure our
community is aware of theservices the county provides.
Are you looking to reserve anoutdoor indoor facility at a
library, school or countybuilding?
How about the Silver SpringCivic Building at Veterans Plaza
(00:36):
or the Clarksburg Cottage inMontgomery County, maryland?
Available venues are here to bereserved and we are the office
that can make it happen.
We are Cuff and thank you forjoining our community podcast.
Let's get started.
Derek Ross (00:50):
Well, well, well, welcome back, Welcome back Once
again.
Welcome back to Community Useof Public Facilities podcast.
Off the cuff, I am Derek Ross,your communications outreach
specialist, ramona how are youdoing?
Ramona Bell-Pearson (01:04):
I'm doing fine, Derek.
Thanks for asking.
Derek Ross (01:09):
Oh snap.
You know I have to always ask adirector like that because you
are the director of Cuff,community Use of Public
Facilities, and it's alwaysgreat to hear how you're doing.
Ramona, let's get into it Highsand lows.
Got any good stuff to talkabout.
Ramona Bell-Pearson (01:17):
Okay.
Well, I guess I would say as ahigh, I'm retiring in 45 days,
oh, 40.
I have the countdown on.
But I'd also say a low is I'mretiring in 45 days, thank you,
thank you.
Derek Ross (01:30):
That is a low.
Ramona Bell-Pearson (01:31):
This is after over 30 years of service
for the county.
How many years?
Over 30.
I'm not saying specifically.
I think it's good enough to sayover 30.
Derek Ross (01:40):
Okay.
Ramona Bell-Pearson (01:42):
Because you know, I was like 10 when I came
to work here.
Derek Ross (01:47):
That makes sense.
I did the math, I got it.
Wow, all right, all right.
So we got that out of the way.
We got highs and lows.
I guess I could jump into myhighs and lows.
My highs and lows are, I guess,from communication standpoint,
we are moving.
There is a lot of if we arechefs or cooks.
We got so much on the stove.
It's everything cooking comingtogether.
But you know what thisThanksgiving meal is going to be
bomb.
(02:07):
It's going to be awesome.
It's going to be great.
It's going to be great.
We're going to get it together.
But we're also going to get ittogether because we also have a
Summer Fellow.
Ramona Bell-Pearson (02:17):
We do, we do, we do.
Derek Ross (02:19):
We're going to talk as if that Summerellow is not
even sitting here with us.
Ramona Bell-Pearson (02:22):
We're going to talk as if oh don't worry,
she's going to chime in.
Derek Ross (02:24):
Awesome, going to chime in Welcome.
Welcome to the podcast, sarah.
How are you doing?
Sarah Hoffman (02:30):
I'm doing great Thanks for asking.
Derek Ross (02:33):
Welcome, welcome, welcome, ramona.
Did you want to do any kind ofintros for Sarah, or just say
hello?
Ramona Bell-Pearson (02:39):
Introduce Sarah came to us through a
program that is sponsored by thecounty council, okay, and there
are interns sprinkledthroughout the county Not that
many, though.
It's a pretty exclusive group.
They had a fairly large amountof applicants and Sarah was one
of the few that won out, andwe're very glad to have her.
This is only the second timethat Cuff has had summer fellows
(03:01):
.
The first set we had were acouple of years ago, who helped
us start our framework for thefee schedule and the fee study.
That was then taken over byconsultants, and now Sarah is
working with us oncommunications.
So she's working closely withyou, derek, right.
Derek Ross (03:17):
Yes, yes, yes, Sarah is rocking it.
I actually was admiring some ofthe work that was already being
done.
We have a meeting with Ramonabecause Ramona laid out some
great ideas and it's like youknow what.
These ideas must come tofruition.
We must bring it together.
But yes, Sarah, you know themicrophone is on you.
Yeah, you know highs and lows.
Just tell us a little bit aboutyourself.
Sarah Hoffman (03:38):
Yeah, so hi, I'm Sarah.
Like you know, ramona and Dereksaid I'm part of the summer
fellowship program through theCounty Council.
I think there's eight of usthis summer.
Two are in the County Council,one at CUF, one at permitting,
one at the police department,one at emergency like fire and
(04:05):
emergency services, and one atthe Office of Food Resiliency.
So yeah, I'm really excited forthe summer and there's just a
lot of good ideas that we'vealready had so far within two
weeks.
So I'm really excited to justkeep working on it and get
feedback.
But I'll go through my highsand lows quickly.
Highs I'm really excited forsummer fruit and summer produce
and I got to eat some greatberries and cherries this
weekend.
Lows, I would say, is just theweather.
(04:27):
It has not felt like it's beenon my side lately, whether it's
rainy or too hot and humid.
I just have not been feelingthe weather.
But yeah, those are my highsand lows this week.
Derek Ross (04:37):
All right.
All right, look at that.
We already gotten in the foodand the seeds and the growth and
stuff like that.
I'm feeling motivated.
I'm feeling motivated, allright, so let's get straight
into it.
Let's get straight into it.
We try to ask everybody all ofyou awesome listeners about you
know just a question Are youfamiliar with Puff's Quick
Survey?
That is a survey that isprovided on our website.
(04:58):
We like surveys.
I know I do.
I do surveys for food.
What was that Yolk?
I mean, there's a kind of a way.
There's also there's so manydifferent things that we can do
in regards to surveys and whatwe learn from the community.
But, ramona, I'll pass it toyou what is your thought on
surveys?
How do you feel about surveys?
Ramona Bell-Pearson (05:15):
I think most people burn out on surveys.
They feel like how many timescan you ask me if I like A, b or
C, or what kind of things do Ineed in my community, and what
kind of things will cause me tocome out to your programs or
your services?
The surveys, though, are reallyimportant, because we use those
as a gauge to understand whattypes of programming we need to
(05:36):
do, what types of services aresuccessful, where services are
missing that we may need toprovide.
So I do think highly of surveys.
I myself try really hard when Iget things in the mailbox or
emails that say could you dothis survey so that we can
understand, you know and usuallythere's an explanation of what
(05:57):
they're trying to understand andI do try to do them because I
know the percentages are reallylow.
Most agencies, entities,governmental, private, whatever
will send out, I don't know,hundreds, thousands sometimes of
survey requests, and they'llget like 200 back if they're
lucky, and that's not a goodpercentage.
And if people think about it,those few 200, few, as in F-E-W
(06:21):
are often deciding what kind ofprogram is happening for your
life, and you never had a say init because you didn't return
the survey or didn't have input.
So it's real important toparticipate.
Derek Ross (06:33):
Absolutely, Sarah.
What is your take on survey?
Sarah Hoffman (06:35):
Yeah, I think I agree with a lot of what Ramona
said.
I think another thing is, youknow, as a government
organization or nonprofit orwhatever it is, I think it's
really important for whateverthey're doing to be like well
informed in what the communitywants, rather than just sort of
doing what they feel is rightno-transcript.
Derek Ross (07:05):
Ding.
You know, ramona, when we'vehad Vanessa on here and we've
had Ron and so many differentpeople and now we have Sarah, I
mean we might as well just giveher the microphone, because I
mean just bringing the facts,dropping energy and just giving
it all to us.
So anyway.
So the question that is on ourCuff quick survey is overall,
how satisfied were you with themost recent reservation process
through Cuff?
That is the question that is onour Cuff Quick Survey is
overall, how satisfied were youwith the most recent reservation
(07:25):
process through Cuff?
That is the question that isapproached on, or what is asked
in the survey.
So if anybody gets a chance, itis on our website.
It is pretty much, I wouldn'tsay front and center a little
bit.
There is a survey option thatis there.
Let us know, you know, fill outthe survey, Give us some
information.
We do check it.
I don't think you're just doinga survey just for no reason at
(07:46):
all.
But yes, there is a survey thatis being done.
So we appreciate everybody'sanswers or just responses and
stuff like that.
But thank you, Thank you.
Thank you so much for thatinformation.
So as we get into it keeping itmoving, keeping it moving we're
going to get into a little bitof this whole Summer Fellow
stuff.
Ramona, so you're the directorof community use of public
facilities.
I'm gonna keep doing thatbecause I just feel cool when I
(08:08):
say it like that Everybody justlet you know.
Ramona Bell-Pearson (08:10):
I don't make them call me director.
Derek Ross (08:14):
It's always interesting when we're in a
meeting because it gets thrownin at some points.
Ramona Bell-Pearson (08:18):
Yeah, there's some people that insist
on that and I cringe every time.
Derek Ross (08:21):
But we're just going to keep throwing in a director,
anyway.
So, ramona, so give us a littlebit about Summer Fellows.
What is your take on it?
I know we had a couple ofpoints, but I'll leave it up to
you.
What is your thing?
How do you think about it?
Ramona Bell-Pearson (08:33):
Sure, I think it's a great opportunity.
I think it's important foragencies, county government,
even private sector have someprograms that allow this
opportunity.
Even private sector have someprograms that allow this
opportunity.
I think it's important to givethe chance for rising stars, for
people who are young andinterested in, and not
necessarily young people who arein education that are expanding
(08:56):
their opportunities byparticipating in these types of
programs.
One thing that I found with thefellows is it brings a very
fresh perspective to your office.
We know what we think we want todo and what we think our
objectives are, and you bringsomeone in, especially someone
(09:16):
who's still in the process ofdeveloping their education,
developing their plans for thefuture, and they look at it
differently and they'll say,well, had you thought about this
.
Not to mention, there's theopportunity to have the
diversity of coming fromsomeplace else and a different
background, whereas when we hirepeople permanently, we look for
(09:38):
people who have experience inthe areas of operation that
we're already doing, like, ifyou know, we're looking for an
administrative person.
We want them to have similarcustomer service experience,
because we serve a customerclientele, or we want them to
have similar experience with thetypes of software that we use,
but we don't look for people whomaybe haven't done any of this
(09:59):
before, who can bring in atotally fresh perspective.
A lot of that has to do withthe fact that we need someone
who can meet our needs,immediately hit the ground
running.
The other part of it is whenyou have a permanent placement
going on, as opposed to a summerfellow opportunity.
You need someone that you knowis going to be there long term.
They're not going to have tospend a lot of time growing into
(10:21):
the position.
Although we do hire people thathave little experience, there's
always some experience there, asopposed to the summer fellow
program.
I have to say, during mylifespan I've been involved in
summer fellow programs as afellow and it's been a great
experience and, yeah, I feltlike I brought something to the
entity or the government orwhatever the agency was, and I
(10:46):
enjoyed it.
So I'm hoping that Sarah willhave a similar situation.
The two fellows that we had acouple of years ago ended up
getting an opportunity to workwith the contractor that we had
for our fee study, because theyhad started the framework, done
a lot of the research, and sowhen the contractor came on
board, they looked to reach outto them to see if they might be
(11:08):
able to be part-time contributorto what they were doing.
So that was another opportunityfor them to earn money.
I will say this fellowshipprogram also has a small stipend
to it.
So, it gives some financialsupport for students who are in
the process of trying to make itday to day, like all the rest
of us.
So I think all of those thingsare really good things and it's
(11:29):
it's really good.
I'll do a shout out to theCounty council for sponsoring
this because they're the onesthat every year have put this
program together and made itavailable.
Derek Ross (11:37):
Yeah, when, when, ramona, when you came to me and
you mentioned it and you wassharing that information, I
thought I was like, wow, whatFor real, that's what we're
doing.
Okay, let's do it, let's do it,I'll hold off.
Sarah, our summer fellow, sarah, can you break it down?
Give us a little bit moredetail about this whole work?
I know you mentioned it and youmentioned so many others doing
(11:59):
some beautiful work in thecommunity as a summer fellow.
So tell us about a little bitof your experience and just a
sneak peek or what things thatyou're doing now or what are you
doing with the program, to kindof give us an idea a little bit
.
Sarah Hoffman (12:10):
Yeah.
So the summer fellow programwere obviously placed with the
office or department or in thecouncil itself and will help
support them and their needs.
So here at Cuff I'm going tomostly focus on like the
communications, outreach andengagement aspect.
And another part of our programis we also have to do a
research project.
We choose a topic of our choiceand through the summer we're
(12:34):
going to do research and thenwe'll compile a final paper and
then we'll eventually have apresentation to the county
council with recommendationsthat they can take relating to
our research topic.
So that's another aspect aswell of the summer fellowship
and, together with like theexperience in the office that
we're in and the researchproject, the goal is to give us
(12:56):
a little bit of that experienceand that foot in the door of
like what it's like to work inlike local government and to
work on a policy issue and totry to compile some
recommendations for the council.
So really great experienceoverall and it's great that we
get paid and we also get to goon field trips to different
areas in the county to learnmore and more about like my
(13:18):
experience and sort of what ledme here.
So I'm currently a graduatestudent at University of
Maryland, so not too far away,and I'm in the community
planning program there.
So I think everyone in thesummer fellowship program is
like in a program related toeither like policy or planning
or politics, something alongthose lines.
(13:38):
So that's my education likebackground and what I'm doing
now and sort of my experiencesthat I feel like help me, have
helped me so far in thefellowship and I think that will
really help is mostly my workin like education.
So that's most of my backgroundis working in the education
field, so working in schools,working with students.
I think that's really given methat experience of like what
(14:00):
it's like to interact withpeople every day and to work
together with a team to likehelp make an experience better
for people I mean in that caseit's for students but that those
are all transferable skills andsome of the projects that I
think Derek and I are reallyhoping to work on this summer
are specifically related tofinding ways to get the
(14:23):
information that's on thewebsite right now and package it
in a way that's maybe a littlebit more accessible for people,
a little bit more engaging, alittle bit just easier to digest
.
Because actually, looking atsome of the survey data, we
found that one of the thingsthat could use improvement is
navigating the reservationwebsite.
(14:44):
So just working on ways to helpmake that process a little bit
easier for people so that moreof the community is able to
access the services that Cuffoffers and the reservation
system.
So we sort of started on thatand we're hoping to keep working
on that and, yeah, I'm reallyexcited to keep working on that
project.
Yeah, we are going to keepworking on that and, yeah, I'm
really excited to keep workingon that project.
Derek Ross (15:05):
Yeah, we are going to keep working on it and you
know, what's great about workingon it is that when you're
working on it with people thatwant to get it done, there's
nothing great about working withpeople that, just like you know
we're going to do this, butwe're going to get this done,
(15:36):
and we only have what?
10 weeks yes, it's 10 weekstelling us what we should be
working on, you know, and wekeep mentioning demographics,
because that is a key part aboutwhat we're trying to focus on.
We're trying to focus onunderstanding the county, the
community, when we go out to docommunity outreach what side?
And stuff like that.
So, as we continue on through,let's talk about it.
(15:57):
Ramona, I want to bring upanything dealing with volunteer
or community work or anythinglike that.
I know you've been doing a lotin the community Every time.
Sarah Hoffman (16:05):
I talk to you, I'm like what don't I know about
Ramona?
Derek Ross (16:07):
But to keep it simple, ramona, do you have
anything, briefly, that you candiscuss about any work that you
do?
Ramona Bell-Pearson (16:12):
Well, first let me say volunteer work is
very important and volunteerwork obviously is synonymous
with community work, because themost important thing you can do
, whether it's picking up trashor it's being in a crisis center
or being at a rally, a protestall of that is volunteer and
it's community oriented.
(16:33):
When I was in high school, Iworked at the crisis center in
my town and I can rememberspending hours in a room by
myself because we did shift,individual shifts with the phone
and a desk and people wouldcall in.
And often people were callingin because they were lonely,
scared, had some crisis going onin their life, whether it was
(16:55):
an unwanted pregnancy ordomestic violence and I had to
walk a line between that Justlistening and being there for
people, compared with orbalanced with, knowing when to
call the police or when to getyou know referrals for specific
services that were needed, whichtaught me a lot as a teenager,
(17:16):
because I'm like 17, 18 yearsold and dealing with that.
Worked with the NAACP, first asa volunteer Remember, you know,
going to the meetings, justparticipating that way.
And then there came a time whenI was not working for the county
and they asked me if I wouldrepresent them, be their legal
(17:37):
representative, so I was theattorney for them for a short
period of time because while Iwas doing that I became involved
with Mr Leggett and he asked meto join his administration.
So I didn't do it that long, butI did have the opportunity to
have that experience andexposure and it was very
rewarding because I got to seefrom the logistics standpoint
(17:58):
which a lot of people don't see.
They see the NAACP andorganizations like that as being
special interest, I think,where there's certain
communities that they thinkthey're focused on or supporting
.
In reality they're supportinglegal issues that cross all the
barriers in terms of differentdemographics, different races,
different sexes, different ages,so it's very inclusive to that
(18:22):
extent.
So I would say, when I look forvolunteer opportunities which
I'm sure I'll do now that I'llbe retired I look for things
that that are broad spectrum,that will cover a lot of
different areas and will give methe opportunity to make an
impact other than just oneparticular community or one
particular issue.
Derek Ross (18:41):
Wow, ok, ok.
Sarah Hoffman (18:45):
Sarah.
Derek Ross (18:45):
Sarah, give, I can get into it a little bit more,
but I want to hear more aboutyours.
So like do you have?
I know based off yourexperience now, but volunteer
community work, is thereanything?
Sarah Hoffman (18:54):
Yeah, I mean, I think a big thing for me with
volunteering community work isas, like a young person, I found
that volunteering communitywork is like also a really great
way to like meet people.
And when I first moved to DC,that was a big challenge for me,
especially coming out ofcollege.
I was like wait, how do I makefriends?
(19:14):
I'm not in classes anymore, Idon't live with a million other
people anymore, and it was achallenge for me to try to
figure out how do I meet peoplein the city with common values,
common interests, things likethat.
But I found that volunteer workwas like a really great way to
do it.
And so some of the volunteerwork I got involved with in the
(19:34):
city was mostly like food reliefstuff, so working at the food
bank or helping prep meals oreven working in like community
gardens, because there's a lot,of, a lot of great community
gardens in DC.
So I think that was reallygreat for me.
I think just being outside alsoand like moving my body was
another like really greatbenefit for me.
(19:55):
And then, lastly, like I justmoved to a new neighborhood in
the city and I sort of havestarted to get involved with a
volunteer group in myneighborhood and it's just been
a really great way to feel likeI've found a neighborhood and
feel like I'm at home, becausenow I'm like seeing the same
people, I'm getting to know likewhere different people live in
(20:15):
the neighborhood.
Like oh, I know that personlives down this street.
So I think that's just beenreally good for me as, like a
young person, it can be hardsometimes like getting sucked up
in like the internet and socialmedia, but, like volunteer
community work has just been areally great way to like meet
people face to face and feellike I'm in a real community
(20:36):
where I live.
Ramona Bell-Pearson (20:37):
Oh yeah yeah yeah, yeah, that's a great
explanation of of not justcommunity work but self-work.
You're developing yourself andyou're giving yourself the
opportunity to grow and toexperience new people.
I think that's greatCongratulations.
Yeah, thank you.
Derek Ross (20:53):
That's awesome, sarah.
I'd probably say like, becausewe share the same blood, the
AmeriCorps blood, so we couldtalk about that later on, but
we've been in the community,we've been in these streets as
people could say in regards tovolunteering and working, but I
often try to go for the moreexciting opportunities.
I know that when we can cleanthe river and you can get in the
canoe and you can have this bagof trash in front of you, I'm
(21:16):
one of those individuals thatenjoys that kind of work in the
community.
For years, all you had to dowas tell me that there was
bagels, pizza and coffee andsome juice, and I'll probably be
like oh, I'll be there.
What I have to do how long?
Oh, you want to feed me?
Oh, yeah, I can do this, I cando this, and so I lived off of
that kind of energy or vibe fora very long time.
We could talk more about all ofthis community involvement, but
(21:37):
the community is definitely veryimportant.
You learn a lot about yourself,about what you're willing to do
.
One of my favorite ones that Ithink I did was working, um,
giving food to like at thehomeless.
I think it was like a like ahomeless shelter giving out food
, and then they asked at the endof like you know, if you want
to eat anything, if y'all wantto stick around, I was like I'm
going to eat, I'm going to stickaround the food was good and we
sat there and we ate and wetalked to everybody and it was
(21:59):
great.
but the food was good.
That's probably why I stuckaround.
Ramona Bell-Pearson (22:08):
Well, you is a very important part of that
Um cause I've done that with mykids at homeless shelters and
and we took turns sitting withthe people who came in.
Some of us would serve for awhile and then some of us would
sit and eat with them, and it'simportant because it helps
everybody feel like everybody'sa human being and it's the same
as if you have that fellowshipof breaking bread together and
and the commonality ofeverybody's got to eat
everybody's hungry.
(22:29):
We just, you know, have to livelife in different ways.
Sarah Hoffman (22:33):
And.
Ramona Bell-Pearson (22:34):
I guess my kids were probably eight,
between eight and 10, when I wastaking them.
My husband and I were takingthem to the shelters and doing
that and it was very rewardingand I think it helped them grow
up because they're now in theirlate twenties, early thirties.
Think it helped them grow upbecause they're now in their
late 20s early 30s.
It helped them grow up with abroader perspective of life and
the world and people and I thinkthey value people much more
(22:56):
than they would have had I notgiven them that opportunity to
just sit down with anybody andfellowship and understand we're
all in the same flight flight oflife and understand.
Derek Ross (23:08):
We're all in the same flight of life.
Yeah, yeah, I agree, I agree.
Look at us, see, see,communities, public facilities.
We're getting deep.
We're talking about outreachand the community and our past
experiences.
Just to let you know that thistitle is Fresh Eyes and
Summertime Expectations, so youknow, this gives you a chance.
We're talking to Sarah.
This gives you an idea of Cuffand our expectations just in
regards to what we're doing inthe community, what we would
(23:29):
like to do and things like that.
It's important to learn who'sbehind it, who has the keys to
the Jeep and who's driving alittle bit Jeep.
I threw that in there because,yeah, the Jeep life is real.
Ramona Bell-Pearson (23:41):
Yes, my Jeep is named Diana.
She is after Wonder Woman, sojust saying, and she's new.
Derek Ross (23:51):
And new, new.
So let's close out this podcast.
We're going to give a shout outto all the Summer Fellows.
I know Sarah's here, but pleasecontinue doing all the work in
the community.
Keep doing it, Keep doing it.
The support is here.
The support is real.
We just heard it from ourdirector about all of the work
that's being done in thecommunity.
What's been done in the past.
Sarah, any last few words?
Sarah Hoffman (24:10):
I would just say like I'm really grateful for,
you know, this opportunity, boththrough the county council and
through Cuff, and I just I'mtotally a champion and supporter
of anything that gives, like,younger people an opportunity to
participate, because I think wehave a really great ideas and I
think a lot of times peoplesell a short.
But so I'm just really gratefulto be able to have this
(24:30):
opportunity and, yeah, lookingforward to the rest of the
summer.
Derek Ross (24:33):
We want those ideas, bring them out.
Sarah Hoffman (24:36):
Yes, we do.
Derek Ross (24:37):
Bring them out, don't hold back, let it go,
let's anyway.
So I would probably say anylast few words I'm excited.
I'm excited, you know, we havenew energy.
Like I said, this is fresh eyes, summertime expectation.
The summer's here Currently,right now, has been raining a
lot, so I mean, it's summerthough it's summer.
So that's the last few wordsthat I have in regards to just
excitement of having summerfellows and thank you again,
(24:58):
sarah, for being here, and welook forward to so much work
together and communications.
Ramona, how are we going to endthis?
Do you have any great things?
Anything?
Ramona Bell-Pearson (25:06):
I don't know.
I'm just grateful for Sarah andyou and our office.
We do a really good job.
I always try to end eachepisode with a shout out to Cuff
, because I'm very proud of theagency.
I think that the community isvery well served by all of our
staff members served by all ofour staff members and I think
that we have a lot of newhorizons to what is it a
(25:37):
horizons to reach, horizons tobreach I'm not sure what the
actual term is, but we're goingto get there.
Derek Ross (25:39):
I was feeling it when you started looking up.
I was like shoot, let me lookup too.
Ramona Bell-Pearson (25:42):
I was searching for that word.
Derek Ross (25:46):
Is where.
Well, there, there you goeverybody.
We got some awesome words toclose out, but once again, thank
you very much for listening toour podcast Off the Cuff
Communities and PublicFacilities, and thank you very
much.
Announcer (25:56):
This podcast is brought to you by County Cable
Montgomery, your source for newsand information from the
Montgomery County government.
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