Rachael Finch hits back at critics after running video goes viral. Skye Wheatley is scammed by a Thai eye clinic. Sarah’s Day’s surprising admission… AND a cafe is slammed for its secret charges.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:02):
Hello, and welcome to Outspoken. It's your dose of the
hottest influencer and pop culture news twice a week. I'm
Sophie Torbert and coming up on today's show, Rachel Finch
hits back at critics after running video goes viral. Sky
Wheatley is scammed by a tight eye clinic, Sarah's Day's
surprising admission, and a cafe is slammed for its secret charges.
(00:25):
But first, gold COO's influencer, Georgia Richards, has sparked debate
by revealing she prefers flat soft drink. I feel like
this is really criminal to a lot of people, but
I've been keeping my Pepsi Max in the fridge with
no little on so that it goes flat quickly because
I love flat soft drink.
Speaker 2 (00:42):
I look you for they got psycho behavior, but can't
change who I am.
Speaker 1 (00:47):
I've never heard anyone do this before. I always thought
that once the soft drink goes flat, you throw it out. Yeah,
because the whole point of soft drink is it's supposed
to be bubbly in light and refreshing.
Speaker 3 (00:56):
And I think that when soft drink is flat, it
tastes all gross and sea Europe it's like a different drink.
Have you guys seen all of.
Speaker 1 (01:02):
Those people on TikTok in America who adds some kind
of sashet to their diet coke. Yeah, and they talk
about the diet coke being crispy, and I know exactly
what they mean, and there is a certain art to it.
So you have to have the diet coke not to
the point that it's frozen, but very very cold. And
then you also have to have pellet ice with it.
(01:22):
And yeah, there's like this sachet of lime juice that
you can put in there. And there definitely is a
difference between a good diet coke and a bad one.
I hate drinking soft drink out of a can, like
I must have it in a glass with ice.
Speaker 3 (01:34):
But back to flat PEPSI maybe it's so you can
drink more of it, or that you don't blow after
you have it.
Speaker 1 (01:41):
Personally, I think that any sort of flat soft drink
it almost makes me feel like I can taste the
chemicals in it.
Speaker 3 (01:47):
Just have cordial if you want something flat. Do you
know what the worst is? Though?
Speaker 1 (01:51):
Post mix, any sort of post mixed drink, Because if
I get a post mixed coconut sugar from McDonald's.
Speaker 3 (01:57):
For some reason. This is TMI, but it makes me constantly.
Speaker 1 (02:01):
See I don't usually like post mix, but I do
like a McDonald's coconut sugar. I think post mix is
different at McDonald's compared to a restaurant. That's when it
tastes like She doesn't make you need to we constantly
when it's post me. I think it's any diet soft
drink does that to me. The air go Gyt guy
(02:21):
Rachel Finch has hit back at critics after vision of
her screaming and running behind her daughter went viral. The
former Miss Universe contender has defended her actions, claiming she
was merely trying to motivate her child. Now, for those
who missed it, last week, we discussed how Rachel's behavior
an eight year old daughter's school cross country race had
sparked debate. To give a context, Rachel said this about
(02:43):
the race.
Speaker 4 (02:45):
Across country time. Oh my gosh, I think I'm I'm
more nervous than VI. I'm running to the first checkpoint.
I'm about to throw off. I'm gonna get all these
feelings back when.
Speaker 3 (02:59):
I used to do it.
Speaker 1 (03:00):
She then shared shaky vision herself running behind her daughter,
screaming encouragement in a clip she named crazy Cam.
Speaker 4 (03:08):
Okay, here we go for second downhill, sucking the air,
Suck in the air. Goy goye guy, what's sucked?
Speaker 2 (03:25):
That's it?
Speaker 4 (03:26):
Violet, well done.
Speaker 1 (03:28):
Now, as we usually do, we created a promo clip
based on the Rachel topic and shared it on Instagram.
Now that reel ended up getting over fifty thousand views
and attracted a lot of commentary. Rachel's friend and former
MKR contestant, Ashpollard wasn't happy with the real and tagged
Rachel in it. She accused us of being mean and
(03:48):
cruel and demanded that we removed this pathetic opinion piece
before we destroyed a well meaning human's day. Ironic that
she tagged her friend in it to ruin her day. Yeah,
that's I didn't get, because she's like, you better take
this down before it ruins Rachel's day, but tagged her
in it. She then proceeded to private message us saying
that it was pathetic material and that we weren't impacting
(04:10):
the world in a positive way whatsoever. Now presumably this
caused Rachel to hit back, so she jumped on her
Instagram story and said this just a.
Speaker 5 (04:20):
Quick message to anyone else wanting to criticize or personally
attack me for wanting to support, encourage, and motivate my
child to do the very best that she can do
a couple of things. Just one check your facts, and
two check back in eight or so years when Violet
(04:42):
is an adult to see the progress.
Speaker 1 (04:47):
Since then, Rachel has blocked Outspoken and our personal Instagram
accounts from being able to view her account.
Speaker 3 (04:54):
Quite a reaction.
Speaker 1 (04:56):
I was quite taken it back by Rachel's comment telling
people to check back in eight years time when Violet's
an adult, because firstly, if we're fact checking, Violet will
be sixteen then, so still not an adult. And secondly,
if anything, that comment has proven just how much unnecessary
pressure she is placing on Violet. She's eight years old,
(05:16):
who knows if she still will be competing in cross
country in eight years time. Yeah, it's also a strange
way to defend yourself because there are many parents of
sporting legends out there that conducted themselves in terrible manners
to help their kids achieve success. So think Andre agacy.
It doesn't mean it's the correct way to act just
because they then achieved success as an adult. Also, our
(05:37):
issue wasn't with her screaming encouragement at her child. It
was the fact that she was actually physically running around
the track after her, which was potentially putting off other
children in the race. Yeah, she interfered with the race.
And funnily enough, since the story went viral, people claiming
to be parents of children at Violet School have come
out of the woodwork. One woman alleged that Rachel's behavior
(06:00):
impacted her own daughter's performance. She wrote, my daughter was
running directly behind her. She was too intimidated to overtake
due to the mum yelling and getting in the way.
Unfortunately for Rachel, her commentary seems to have just drawn
more attention to the story because it has been picked
up by some pretty large media publications, including Sunrise, The
Daily Telegraph, Sky News, the Daily Mail, and Pedestrian. I
(06:23):
did find Sunris's coverage very interesting because they ended up
sharing this edited version of the clip of Rachel running
behind her daughter, and they cut certain bits out that
made Rachel look like she was yelling, and they also
didn't include the clip of Rachel saying how nervous she
was before the race, So I don't feel like they
set it up correctly. And it appears that they were
(06:46):
moderating comments on their social media too, And because I
had a look at them and I compared them to
other media publications, and on the other media publications comment section,
all of the comments were negative, but then on Sunrises
all of them were positive and saying what a great
mum she was and being negative towards us.
Speaker 4 (07:04):
Yeah.
Speaker 1 (07:05):
Well, it's interesting when you consider that Rachel previously worked
as a weather presenter on Sunrise and Amy you sued
the network so ironic.
Speaker 3 (07:13):
I mean, the whole thing was misleading though.
Speaker 1 (07:15):
The fact that they edited the bits that they clearly
deemed to prove what we were saying out of the
cliffs just speaks volumes. Also the headline that they ran
with when they put screaming in inverted commas and it's like, well,
in our commentary we said she was screaming motivation, and
a lot of parents were in the commentary saying there's
nothing wrong with screaming motivation. It's like, as you said, Amy,
(07:37):
issue was not with the motivational talk. It was with
running behind her daughter, putting pressure on her and also
interfering with the overall school race, but it was clear
that Sunrise were trying to paint a different, a completely
different picture, And I think that they were trying to
relate to those parents who think that some school communities
have gone too woke, not allowing kids to get first
(08:00):
prize or second prize.
Speaker 3 (08:02):
That's not what the story was about.
Speaker 1 (08:04):
And having previously worked in the media, you obviously have
different contacts working in different publications. Whether Rachel reached out
to Sunrise and said, hey, can you help me out
a bit? I need a bit of pitive publicy around this,
because most of the commentary, probably ninety nine percent of
it was saying that she had done the wrong thing
by running after a daughter on the track.
Speaker 3 (08:25):
I do understand it must.
Speaker 1 (08:26):
Be difficult for Rachel to hear people talking about her
parenting techniques. But if you are going to be sharing
that type of content online, surely you're going to assume
that people are going to talk about it, especially when
it's such controversial behavior.
Speaker 3 (08:40):
Yeah, and it's not the first time.
Speaker 1 (08:41):
I mean, in our original segment we spoke about how
she had been criticized for feeding her kids a very
ultra healthy diet, and in that instance, we actually stuck
up for her and said we don't really see anything
wrong with that. Again, though she chose to share that content,
she captioned it crazy cam herself. I don't know what
she thought she was doing by putting that out there.
(09:02):
And again, I think that people were particularly critical because
they felt as though her behavior was detrimental and impacting
other students at the school, not just her own daughter.
And I think there were question marks around whether a
parent who wasn't a celebrity would have been able to
act like that. I would love to know the conversations
going on at that school, because now that it has
attracted widespread media attention, it almost feels like the school
(09:27):
needs to come out and commit I mean, I'm guessing
that it's an elite private school, and yes, I think
that a lot of questions will be asked why a
parent was allowed to run the race and impact the
other students in that way. They will not be coming
out and publicly commenting about this. However, I would love
to be a fly on the wall of the staff
room that's just.
Speaker 3 (09:46):
Going balls tick. Yeah, disclaimer, I'm not proud of this moment.
Speaker 1 (09:52):
Sky Wheatley has revealed she's been scammed by a time
medical clinic she found on TikTok. The winner of I'm
a Celeb was so deaf to get rid of a
benign eye condition that she purchased eye drops from doctor
jam Medicine.
Speaker 3 (10:06):
Now.
Speaker 1 (10:06):
After using the eye drops consistently for five months without
any results, she asked her followers if they thought she'd
been scammed. I just find it crazy that she used
the eye drops for five months. That made me feel
really ill when I heard that, because I'm like, what
damage has been done? Well? Also the fact that she
is taking medical advice from TikTok. Yeah, that is I
(10:26):
suppose the scariest part of this whole story.
Speaker 5 (10:29):
Now.
Speaker 1 (10:29):
To help solve the case, Sky provided receipts, including a
message thread between her and doctor jam Now. In the messages,
Sky demanded the doctor send her videos of inside the
medical center and a machine that they had been talking about.
So I'm guessing this is a machine they said would
help with her eye condition. The doctor refused, saying that
there were no videos and the doctors were busy treating patients.
(10:51):
So Ski replied saying, I'm sure they would send some
for me. I spent that much money I'm a loyal customer.
She also shared a very dodgy looking review and added,
haha the review fucking hell, I'm such a dumb bish.
She also said that she tried to call the clinic
but no one answered. Sky also shared screenshots from the
clinic's TikTok. So I have had a look, and not
(11:13):
to victim blame, but I cannot believe that she purchased
from this TikTok. It just looked like a complete scam.
Why didn't she just visit her local GP or get
a referral to an eye clinic.
Speaker 3 (11:24):
Well, this is the whole issue.
Speaker 1 (11:26):
So she has got an eye specialist in Australia and
she has spoken about this eye condition that she suffers
from for quite a while. So it's called pindicular and
it is characterized by a harmless yellowish raised growth in
the white part of the eye and it can cause
eye redness and irritation and dry eyes.
Speaker 3 (11:44):
So it doesn't sound very.
Speaker 1 (11:45):
Nice and the exact cause is unknown, but it is
believed to be caused by exposure to sun, wind and dust.
It's also been linked to the use of tanning beds,
which is quite ironic considering that Sky has been criticized for.
Speaker 3 (11:59):
U tanning beds in the past. Wow, that's scary.
Speaker 1 (12:02):
Do I think this is just a sign of the
time though, in terms of everyone is now using TikTok
as a search engine, a bit like how people would
use doctor Google. Yeah, but I'm surprised in this case because,
as you said, Kate, not to victim blame, but this
TikTok account didn't look very legit. It does have thirty
nine thousand followers, and there is one video that has
over one point seven million views, but the majority of
(12:24):
the content is entire so I don't know how she
could understand the content. But when you're desperate for a solution,
she's been told by her specialist, really, there's nothing else
we can do for you, apart from if you want
to have surgery. You know, they've told her it's not
actually bad enough to have the surgery.
Speaker 3 (12:39):
So surgery is.
Speaker 1 (12:41):
Only recommended when it potentially could be a cancerous growth
and they're worried about that. But it sounds very full
on the surgery that you need to have, like the
growth is removed and it has to be replaced by
bits of eye. Like it just sounded so gross. But
The thing is, if something sounds too good to be true,
quite often it is. Because I tried to click on
the website to find out how much these eye drops cost,
(13:03):
but it took me to some weird link, and I
was worried that I was going to get a virus
on my phone. But then I found a video that
is converted into English, and it claimed that the eye
drops will cure the condition that Sky suffers from in
a matter of days without surgery. So that does seem
quite unbelievable. I just hope that whatever she's been putting
in her eyes is just a clear solution or something
(13:26):
that it's not actually hasn't made it worse. Yeah, that
it's just vizine or something. One of her followers did
ask her why she would purchase a medical product from Thailand,
and she replied, because it's making me sad and I
focus on it a lot, and I just want healthy
looking eyes. I was hopeful, loll but I kind of
thought it was a scam. But the eye drops actually came.
I was like, oh, maybe it's legit, But I've also
(13:46):
been using them for five months and no change. I
mean my eyes were less inflamed haha. But no change.
It's really sad that people prey on people's vulnerability, because
in this instance, she's obviously so desperate to fix this
condition that she's willing to try some random eye drops
that she already thinks possibly are a scam. Yeah, but
I thought she might have been more savvy after the
(14:07):
whole botched Thai breast implant issue, because she's been very
vocal about that around is.
Speaker 3 (14:13):
It around ten years ago?
Speaker 5 (14:15):
Now?
Speaker 1 (14:15):
She did have her breast implants done in Thailand and
she has had so many medical issues off the back
of it and had to get them fixed in Australia. Well,
I think it's just a warning for everyone not to
buy any medicine off TikTok.
Speaker 4 (14:27):
Yeah.
Speaker 1 (14:27):
Well I am a little bit concerned because Sky did
put up another Q and a box asking if castor
oil helped with her eye condition.
Speaker 3 (14:37):
Just don't put random shit in your eyes.
Speaker 1 (14:39):
Yeah, I think she needs to go back to a specialist, Dollie.
Speaker 3 (14:41):
I'm not the only one.
Speaker 2 (14:42):
I feel like most families have certain items in their
household that they would like call them names that they're not.
Speaker 1 (14:49):
Sarah's Day has admitted she didn't know the names of
some household items until she was in her twenties. The
fitness influencer confessed that her family made up new names
for everyday items, which led to confusion in her adult years.
Speaker 2 (15:02):
Starting off strong with toasted sandwich, I didn't call it
a toasted sandwich. For the first twenty years of my life,
all my friends called them jaffles. I was like, what
the heck is jaffel? I thought they were talking about jaffers,
like those lollies, like the chocolate lollies. My family called
it brevels, like the brand of the sandwich press, like
(15:23):
I thought they were called brebels, and I would honestly
go to cafes and order brevels.
Speaker 3 (15:30):
It's so funny because our family did the exact same thing.
Speaker 1 (15:33):
We had so many made up names for just everyday
household things. And it wasn't until I was quite old
until Brandon paid me out and said, what.
Speaker 3 (15:41):
Are you talking about?
Speaker 5 (15:42):
Oh.
Speaker 1 (15:42):
I couldn't believe when she said brevel because that's what
our family have always called toasties, and I've never heard
anyone else say it before. I find it funny that
there are so many different terms for toasty, like toasty
is such a simple way of explaining a toasted sandwich,
but it seems like everyone has grown up with a
different one, Like Rhese's family used to call them toasty toasties.
(16:04):
I know Dale and his friend's debate whether it's a
toasty roasty or a toasty pasty. Toasty roasty sounds delicious,
but I feel like it should have some other like
that doesn't just have cheese.
Speaker 3 (16:13):
I feel like they would have potato a bit.
Speaker 1 (16:14):
Yeah, that's because there's two different types of toasted sandwiches.
So there's toasties or jaffles. So jaffles are made in
a special jaffle maker and they have special grooves to
create a pattern on the bread, and there's a clamp
and it seals the edges. In a jaffle, you could
have things like can spaghetti because it's not going to
fall out the edges. But with a toasty, it's a
(16:35):
flat iron, so you can do it on a pan
or it's just a flat toasty is more of a
traditional basic sandwich. I prefer a toasty really wow. I
much prefer a jaffle. We grew up with jaffles. You
know what Dale makes Sometimes in the jaffle maker, he
will do two minute noodles with baked beans and cheese
(16:55):
well all together.
Speaker 3 (16:56):
Yeah, that is disgusting. Do you want to argue for
the use of the word brevel.
Speaker 1 (17:00):
I would like to know how many listeners also referred
to toasties as brebels growing up, because when Brebels came
out in nineteen seventy four, their whole marketing was around,
let's cool this a brevel Like.
Speaker 3 (17:11):
It was great brand.
Speaker 1 (17:12):
Awareness because they had ads saying this is a brevel,
this isn't.
Speaker 3 (17:16):
A toasty or a jaffle.
Speaker 1 (17:17):
Yeah, but as my husband said, it's not as if
you call toasties sunbeams, and I'm sure sun Beams also
have jaffle maker. It is a great marketing technique because
we're still talking about it, what thirty years on? God,
does anyone else feel like a toasty at the moment?
Speaker 5 (17:31):
Yeah?
Speaker 1 (17:31):
My go to one is baked beans, cheese and a
little bit of chili flakes. I haven't had baked beans
and a toasty for a while because I think it
just gets so messy and if I'm having to.
Speaker 3 (17:40):
Clean it up.
Speaker 1 (17:41):
I actually like putting a bit of veggie mite in
my toasties with the cheese. It's like a bit of
a cheesey mite.
Speaker 3 (17:46):
Well that's the other thing.
Speaker 1 (17:47):
How the hell are you meant to clean the jaffle
pan oh or your brebel? You never do like And
I think that's why it tastes so good, because it
has years and years of coated butter in there and
you just wipe it out with a piece of paper towel.
We actually have Reese's grandparents old one and it's like
the one Dad and Mum have antra flavor so good. Yeah,
fifty years of flavor on that one. Now. One of
(18:08):
the other names that Sarah wasn't sure of until she
was in her twenties was a TV remote, So she
used to call it the Zappa, and she said it
wasn't until one of Sarah's friends came over and Sarah said,
could you pass me the Zappa? And a friend was like,
what on earth are you talking about? She realized, I
haven't heard of zappa before. I've heard of clicker, the flicker.
(18:30):
I mean we just called it the remote at home
or someone wrote in saying they also called it buttons.
Speaker 3 (18:35):
Growing up buttons is kind of cute. Get the buttons.
That's actually very cute, doesn't it sound so? Kath and Kim.
I can imagine them being like, yeah, hand over the zappa.
Speaker 1 (18:43):
I feel like our family made up so many of these.
The ones that I could think of was Curry in
a Hurry. So it wasn't until I was twenty four
that I realized that Curry was just Curry twenty four, Yes,
because I mentioned it to a boyfriend and he's like,
what are you talking about when eighteen?
Speaker 3 (19:00):
No, I was twenty four, that's really so.
Speaker 1 (19:03):
Another one is Taja, So that is the nickname for Target.
Our parents would always say I'm going to Taja, and
I always thought it was a different store. Taja does
sound a lot fancier. I think that's one that they
probably embraced themselves. Another one that we get paid out
a lot about is sleepy man. So apparently that's just
called sleep that that stuff that's in your eye after
(19:24):
you get asleep. But my mum used to be like, oh,
you've got a sleepy.
Speaker 3 (19:26):
Man in your eye. She also, I don't know if
this is on the same.
Speaker 1 (19:30):
Page, but when we were little, she also used to
tell us that if we didn't come inside when it
was cold, that Jack Frost would get us.
Speaker 3 (19:38):
I'd pass that on to friends and stuff, and they're like,
what the hell is that? It's a character in a book,
isn't it, Jack Frost? I think it is.
Speaker 1 (19:44):
It makes me excited to think of all of the
stupid things that Kate, we're going to be able to
tell your baby just.
Speaker 3 (19:49):
Like make up. Yeah, we'll have to completely mess with him.
Speaker 1 (19:53):
So it's not until he gets a girlfriend who's like, what,
let's put a threat in the Facebook group and people
can share some funny ones in there and that maybe
we can implement those.
Speaker 3 (20:02):
We've never gotten so many complaints every two minutes? Where's
the top of this muffet? Who ain't the.
Speaker 2 (20:06):
Rest of it?
Speaker 1 (20:07):
Melbourne cafe owners have been forced to apologize after podcaster
Peter Williams slam their venue for secretly charging him one
dollar to have his muffin heated.
Speaker 3 (20:17):
I just got the quote from me and girls in
my head. Would you like someone saying to butter your muffin?
Speaker 1 (20:22):
Yeah?
Speaker 5 (20:23):
Well.
Speaker 1 (20:23):
In a post which has recently gone viral, Peter, who
is also a motivational speaker, explained that he recently dined
at Leaf and Vine at Ringwood in Melbourne's East when
he was charged one dollar to heat up his seven
dollar raspberry and white chocolate muffin.
Speaker 3 (20:38):
Now.
Speaker 1 (20:38):
He alleged that the charge was added to his bill
without his knowledge, and he told his twenty six thousand
followers on Facebook that left a real bitter taste in
his mouth.
Speaker 3 (20:49):
He wrote, I.
Speaker 1 (20:50):
Was having a fantastic time all until that very moment
that I got the receipt. I wasn't in a space
or position to argue for it. Always make sure you
are checking. We have to lift the standard here. I
feel for him because this happened to me the other
day at a venue I won't name, but I got
a hot chocolate and I wanted to get it in
a paper cup because I was getting the absolute ick.
(21:12):
This place usually serves them in a mug, and they
poured chocolate all around the edge and it's absolutely delicious.
But when I was sitting in the cafe, I could
see everyone else like licking it the cup, and I
was like, oh, how clean really is that?
Speaker 3 (21:25):
And then they they charged me. I think it was.
Speaker 1 (21:28):
Nine dollars fifty for hot chocolate in a takeaway cup,
and rageous yeah.
Speaker 3 (21:32):
And I went to pay and I must have given the.
Speaker 1 (21:34):
Girl a weird look and she's like, oh, sorry, yeah,
it's a bit more on a takeaway cup, and I'm thinking, why, Yeah,
you don't.
Speaker 3 (21:39):
Have to clean it. To be fair, it was a
monstrous cup. Yeah, I mean it was delicious. And I
think that this.
Speaker 1 (21:45):
Is why this post went viral because so many people
could relate to it because at the moment, the cost
of living is so astronomically high and a lot of
businesses are taking advantage of customers by adding in little
surcharges that don't need to be there. I don't think
that it's small businesses that are screwing people over because
they're having to also compete with the cost of living,
(22:07):
and they're having to pay staff wages, which usually at
a cafe is the bulk of your bill, so normally
they're having to charge a lot for coffees to make
up for the fact that they're having to pay staff
so much. Yeah, I totally understand that it would be
such a difficult time to have a small business, but
I also think that in this circumstance, it was one
of those.
Speaker 3 (22:27):
Sneaky little charges that didn't have to happen.
Speaker 1 (22:29):
Because we also have to remember the people are struggling
so much at the moment and I think they're going
out for a treat of having a muffin.
Speaker 3 (22:36):
I mean eight dollars in total. To be certain, I.
Speaker 1 (22:39):
Assume that the owner probably thought, look, if you're paying
seven dollars for a muff and you're probably not struggling
that much, does it? This not just feel very twenty
twelve though, that this post went viral on Facebook because
I feel like the core demographic of Facebook is Gen
x's and baby boomers, and they would have been livid
about this. They hate any extra charge and they will
quibble over it, even though they're probably the ones who
(22:59):
can afall.
Speaker 3 (23:00):
It just comes down to communication.
Speaker 1 (23:01):
So if the person had said, hey, that's an extra
charge of a dollar, and then given the guy the
option to say, no, I don't want to pay an
extra dollar. Well, on Wednesday, the cafe owners Beck and
Pete Murray Pete Murray, yes it's not the Pete Mumray. Well,
they made an appearance on Channel nine's A Current Affair
defending their store from the hate and negative comments. They said, yeah,
(23:23):
so this was the perfect A Current Affair story because
they live for petty disputes like this. Now. Beck and
Pete told the program that the charge was a mistake.
Beck said, it was a mistake by someone who was
in training. We don't charge to heat up a muffin.
We never will and never had. They then might want
to explain that the error was apparently due to a
(23:44):
new employee getting confused over the stores two thousand plus buttons.
I'm sorry, I'm calling bullshit here as someone who has
been a very hopeless waiter in the past, and there
is no way that I would have been able to
accidentally stumble over to find the exact button that specifically
charge patrons specially.
Speaker 3 (24:04):
I know what I think it is. I think it
was a dickhead charge.
Speaker 1 (24:08):
You know, when someone's rude to you at a restaurant
and there's probably that button where you're like, I'm gonna
charge you a little bit extra because you were rude
to I think that's a bit harsh for this poor guy.
I actually think that when you're a new employee, you're
a real stickler for the rules, and they were probably told, yes,
you have to make sure you put these extra charges on,
and now they're playing dumb and saying, oh no, it
(24:30):
was an accident, as you said, So, I remember we
used to work at Baker's Delight, and there was a
button for every single product. I used to get so flustered.
I have noticed at Zambreros that they do charge you
for extra stuff too, but I think it depends on
how nice you are, because I'm someone, Yeah, I'm someone
who orders extra sauce, and sometimes I'll get charged, and
sometimes I would know. I'm not saying this guy's a
(24:51):
dickheady sounds really nice, but I'm saying sometimes there are
instances where cafes will charge you extra, maybe if you
didn't is nicely, or if they.
Speaker 3 (25:01):
Don't know if it's not fair.
Speaker 1 (25:02):
I actually think it seems like it's been a direct
instruction from someone high up that okay, when someone orders
a muffin, here's a little extra if they asked for
this to be heated up.
Speaker 3 (25:11):
I also question why are there two hundred plus buttons.
They must have a pretty extensive menu. But you asked
that question.
Speaker 1 (25:18):
Yeah, every time we go out with friends. Most of
our friends have dietary requirements, or you want something particular
removed from a you type.
Speaker 3 (25:25):
That in that's not a special button.
Speaker 1 (25:27):
No, yeah, But also with all the different milk variations
these days, and people are very picky. I mean, I
actually probably would pay a dollar to have a muffin
heat it up, because there's nothing worse than a stale muffin.
Speaker 3 (25:39):
I mean, we were at a cafe the other day.
Speaker 1 (25:41):
We ordered savory muffins and it could have been hotter.
It actually ruined the overall. It's kind of like I've
got into a bad habit of getting cheesy mitees girls
from Baker's Delight, and one time the girl.
Speaker 3 (25:51):
Offered to heat it up. Oh that was a lead.
I was there with.
Speaker 1 (25:54):
You don't believe I was charged for it and now
I just can't have it cold. Anyway, back to this story,
Beck did continue saying those two hundred items don't always
work to plan. In this instance, this one had a
surcharge attached to it, but it shouldn't have. The couple
also said that they would have given Peter a refund
if he asked for one, and wish he wouldn't have
named and shamed them online. I am sorry again. I
(26:17):
am on Peter's side here. Why is it up to
Peter to scrutinize every receipt that he gets. You don't
expect people to be sneaky and adding extra child, so
like this, when it's only a dollar, it is a
bit embarrassing to say something. Because again, when I got
charged nine to fifty for my hot chocolate, inside I
was dying.
Speaker 3 (26:34):
I was like, this is ridiculous.
Speaker 1 (26:35):
I would never pay nine to fifty or choose to
pay that amount for a hot chocolate. I felt ripped off,
but I just said, yep, cool whatever, got on with it.
Like I suppose it's funny because he has gone the
extra step to name and change them online. But I
think there's a difference between saying gosh's anyone else outraged
by this on social media to actually saying something in person. Well,
(26:57):
the cafe owners, they really did use the current of
fee story as an opportunity to blame Peter. So they
said it's unfortunate that when I contacted Peter, he took
six hours to reply to me. After watching the plethora
of a snowstorm of comments on social media damning us. Now,
Peter declined to speak to a Current Affair and claim
the coverage of the story was heavily edited, leading him
(27:19):
to release a four page statement that reputed many of
their claims. So you just love how much time has
been wasted over this dollar search uge. So he explained
that he had spoken to the owners privately and they
apologized over the extra charge and explained that they received
significant backlash because of the post, so he agreed to
remove the post because it was not his intention to
(27:41):
call out the business specifically and because they apologized the Dutch.
He then explained that he refrained from talking to the
media because he felt like the matter had been resolved.
He then wanted to explain why he went to social
media instead of approaching the cafe to sort out the issue.
He said he was disappointed when he saw the charge,
but had already left the cafe and was traveling into State.
(28:03):
He wrote, to be honest, I did not believe it
was an error, system, trainee or otherwise. The charge was specific, purposeful,
and perfectly aligned with their actions, no different to the
charges of alm and milk and mug charges on the
previous receipts from the cafe. If the charge was for
something completely random or a double up that I thought
was a genuine error, of course I would have taken
it to them or more than likely not bothered with
(28:25):
any action at all. I felt the charge and more
importantly not being told about the charge was wrong, so
I called it out.
Speaker 3 (28:31):
I agree with everything he said.
Speaker 1 (28:33):
I think the mistake was he maybe just shouldn't have
named the cafe. Yeah, but I think he's within his
right to do so because he's warning people if you
go to that cafe, be careful, you might get.
Speaker 3 (28:43):
Some extra charges.
Speaker 1 (28:44):
I don't think you should have named and shamed them,
because at the end of the day, it is a
small business. Everyone is struggling. I think it is just
an interesting conversation to have about how we feel about
these additional charges and whether we think that they're fair,
and how they should be communicated, because that should be
on a menu. I also don't think he thought that
it would get the attention that it did as well. Yeah, well,
(29:06):
I mean he also has taken a pretty big swipe
at a current affair. He said that it's important to
note that a current Affair put his face and business
on screen without permission and at a post that he
had taken down, and he said he'd been made out
to be the bad.
Speaker 3 (29:19):
Guy for calling something out that affects everyone.
Speaker 1 (29:22):
And that's a prime example of sometimes why you should
talk to the media. We often tell our clients that
that sometimes it's better to be giving your opinion in
a story as opposed to them just taking grabs.
Speaker 3 (29:33):
Off the internet.
Speaker 1 (29:34):
Yeah, you've got to be proactive in sharing your side
of the story because, as we said, this is a
perfect current affair style story.
Speaker 3 (29:40):
So they needed both.
Speaker 1 (29:41):
Parties to speak, and in most instances they probably would
have been on the customers side because their audience would
have heavily related to being stung. But because he didn't speak,
they thought, fuck this guy. We're gonna make him the
bad They didn't even necessarily think fuck this guy. But
if you're giving all of this airtime to the rest owner,
they're going to be able to have more time to
(30:02):
get their point across. See, I actually thought they would
have thought fuck this guy because from someone who's worked amy,
we both worked at Today Tonight, it's very frustrating when
someone does refuse to speak, and in this situation, with
a current affair style story, it's a bit more opinion,
like you can actually more make it a bit more
biased than a straight news story. Yeah, but we've been
approached before by different news outlets to commentate on different issues,
(30:27):
and if you're busy, sometimes you're like, oh, I don't
really have the time to do it, and you might
not want to put your face to a story where
you're squbbling over a dollar. But I can totally understand
why he didn't want to talk to a current affair
because I think he was shocked how much attention this
post actually got and maybe thought by not talking it
would shut it down. Well, I think that's where we're
(30:49):
going to leave things today, because I feel like everyone
is extremely hungry after.
Speaker 3 (30:52):
All of these foods must and a toasty Yes.
Speaker 1 (30:55):
This podcast was recorded on the traditional land of the
Ganna people of the Adelaide Planes. We pay respect to
elders past and present, and don't forget to follow Outspoken
on Instagram at Outspoken Underscore The Underscored Podcast. You can
also follow Kate, Sophie and I on Instagram. It's just
our name. Sophie has an underscore between her name and
if you do want to hear more content from us,
(31:15):
we do drop a subscriber episode every Thursday with bonus content.
All the details to sign up at in our show
notes
Hello, and welcome to Outspoken. It's your dose of the
hottest influencer and pop culture news twice a week. I'm
Sophie Torbert and coming up on today's show, Rachel Finch
hits back at critics after running video goes viral. Sky
Wheatley is scammed by a tight eye clinic, Sarah's Day's
surprising admission, and a cafe is slammed for its secret charges.
(00:25):
But first, gold COO's influencer, Georgia Richards, has sparked debate
by revealing she prefers flat soft drink. I feel like
this is really criminal to a lot of people, but
I've been keeping my Pepsi Max in the fridge with
no little on so that it goes flat quickly because
I love flat soft drink.
Speaker 2 (00:42):
I look you for they got psycho behavior, but can't
change who I am.
Speaker 1 (00:47):
I've never heard anyone do this before. I always thought
that once the soft drink goes flat, you throw it out. Yeah,
because the whole point of soft drink is it's supposed
to be bubbly in light and refreshing.
Speaker 3 (00:56):
And I think that when soft drink is flat, it
tastes all gross and sea Europe it's like a different drink.
Have you guys seen all of.
Speaker 1 (01:02):
Those people on TikTok in America who adds some kind
of sashet to their diet coke. Yeah, and they talk
about the diet coke being crispy, and I know exactly
what they mean, and there is a certain art to it.
So you have to have the diet coke not to
the point that it's frozen, but very very cold. And
then you also have to have pellet ice with it.
(01:22):
And yeah, there's like this sachet of lime juice that
you can put in there. And there definitely is a
difference between a good diet coke and a bad one.
I hate drinking soft drink out of a can, like
I must have it in a glass with ice.
Speaker 3 (01:34):
But back to flat PEPSI maybe it's so you can
drink more of it, or that you don't blow after
you have it.
Speaker 1 (01:41):
Personally, I think that any sort of flat soft drink
it almost makes me feel like I can taste the
chemicals in it.
Speaker 3 (01:47):
Just have cordial if you want something flat. Do you
know what the worst is? Though?
Speaker 1 (01:51):
Post mix, any sort of post mixed drink, Because if
I get a post mixed coconut sugar from McDonald's.
Speaker 3 (01:57):
For some reason. This is TMI, but it makes me constantly.
Speaker 1 (02:01):
See I don't usually like post mix, but I do
like a McDonald's coconut sugar. I think post mix is
different at McDonald's compared to a restaurant. That's when it
tastes like She doesn't make you need to we constantly
when it's post me. I think it's any diet soft
drink does that to me. The air go Gyt guy
(02:21):
Rachel Finch has hit back at critics after vision of
her screaming and running behind her daughter went viral. The
former Miss Universe contender has defended her actions, claiming she
was merely trying to motivate her child. Now, for those
who missed it, last week, we discussed how Rachel's behavior
an eight year old daughter's school cross country race had
sparked debate. To give a context, Rachel said this about
(02:43):
the race.
Speaker 4 (02:45):
Across country time. Oh my gosh, I think I'm I'm
more nervous than VI. I'm running to the first checkpoint.
I'm about to throw off. I'm gonna get all these
feelings back when.
Speaker 3 (02:59):
I used to do it.
Speaker 1 (03:00):
She then shared shaky vision herself running behind her daughter,
screaming encouragement in a clip she named crazy Cam.
Speaker 4 (03:08):
Okay, here we go for second downhill, sucking the air,
Suck in the air. Goy goye guy, what's sucked?
Speaker 2 (03:25):
That's it?
Speaker 4 (03:26):
Violet, well done.
Speaker 1 (03:28):
Now, as we usually do, we created a promo clip
based on the Rachel topic and shared it on Instagram.
Now that reel ended up getting over fifty thousand views
and attracted a lot of commentary. Rachel's friend and former
MKR contestant, Ashpollard wasn't happy with the real and tagged
Rachel in it. She accused us of being mean and
(03:48):
cruel and demanded that we removed this pathetic opinion piece
before we destroyed a well meaning human's day. Ironic that
she tagged her friend in it to ruin her day. Yeah,
that's I didn't get, because she's like, you better take
this down before it ruins Rachel's day, but tagged her
in it. She then proceeded to private message us saying
that it was pathetic material and that we weren't impacting
(04:10):
the world in a positive way whatsoever. Now presumably this
caused Rachel to hit back, so she jumped on her
Instagram story and said this just a.
Speaker 5 (04:20):
Quick message to anyone else wanting to criticize or personally
attack me for wanting to support, encourage, and motivate my
child to do the very best that she can do
a couple of things. Just one check your facts, and
two check back in eight or so years when Violet
(04:42):
is an adult to see the progress.
Speaker 1 (04:47):
Since then, Rachel has blocked Outspoken and our personal Instagram
accounts from being able to view her account.
Speaker 3 (04:54):
Quite a reaction.
Speaker 1 (04:56):
I was quite taken it back by Rachel's comment telling
people to check back in eight years time when Violet's
an adult, because firstly, if we're fact checking, Violet will
be sixteen then, so still not an adult. And secondly,
if anything, that comment has proven just how much unnecessary
pressure she is placing on Violet. She's eight years old,
(05:16):
who knows if she still will be competing in cross
country in eight years time. Yeah, it's also a strange
way to defend yourself because there are many parents of
sporting legends out there that conducted themselves in terrible manners
to help their kids achieve success. So think Andre agacy.
It doesn't mean it's the correct way to act just
because they then achieved success as an adult. Also, our
(05:37):
issue wasn't with her screaming encouragement at her child. It
was the fact that she was actually physically running around
the track after her, which was potentially putting off other
children in the race. Yeah, she interfered with the race.
And funnily enough, since the story went viral, people claiming
to be parents of children at Violet School have come
out of the woodwork. One woman alleged that Rachel's behavior
(06:00):
impacted her own daughter's performance. She wrote, my daughter was
running directly behind her. She was too intimidated to overtake
due to the mum yelling and getting in the way.
Unfortunately for Rachel, her commentary seems to have just drawn
more attention to the story because it has been picked
up by some pretty large media publications, including Sunrise, The
Daily Telegraph, Sky News, the Daily Mail, and Pedestrian. I
(06:23):
did find Sunris's coverage very interesting because they ended up
sharing this edited version of the clip of Rachel running
behind her daughter, and they cut certain bits out that
made Rachel look like she was yelling, and they also
didn't include the clip of Rachel saying how nervous she
was before the race, So I don't feel like they
set it up correctly. And it appears that they were
(06:46):
moderating comments on their social media too, And because I
had a look at them and I compared them to
other media publications, and on the other media publications comment section,
all of the comments were negative, but then on Sunrises
all of them were positive and saying what a great
mum she was and being negative towards us.
Speaker 4 (07:04):
Yeah.
Speaker 1 (07:05):
Well, it's interesting when you consider that Rachel previously worked
as a weather presenter on Sunrise and Amy you sued
the network so ironic.
Speaker 3 (07:13):
I mean, the whole thing was misleading though.
Speaker 1 (07:15):
The fact that they edited the bits that they clearly
deemed to prove what we were saying out of the
cliffs just speaks volumes. Also the headline that they ran
with when they put screaming in inverted commas and it's like, well,
in our commentary we said she was screaming motivation, and
a lot of parents were in the commentary saying there's
nothing wrong with screaming motivation. It's like, as you said, Amy,
(07:37):
issue was not with the motivational talk. It was with
running behind her daughter, putting pressure on her and also
interfering with the overall school race, but it was clear
that Sunrise were trying to paint a different, a completely
different picture, And I think that they were trying to
relate to those parents who think that some school communities
have gone too woke, not allowing kids to get first
(08:00):
prize or second prize.
Speaker 3 (08:02):
That's not what the story was about.
Speaker 1 (08:04):
And having previously worked in the media, you obviously have
different contacts working in different publications. Whether Rachel reached out
to Sunrise and said, hey, can you help me out
a bit? I need a bit of pitive publicy around this,
because most of the commentary, probably ninety nine percent of
it was saying that she had done the wrong thing
by running after a daughter on the track.
Speaker 3 (08:25):
I do understand it must.
Speaker 1 (08:26):
Be difficult for Rachel to hear people talking about her
parenting techniques. But if you are going to be sharing
that type of content online, surely you're going to assume
that people are going to talk about it, especially when
it's such controversial behavior.
Speaker 3 (08:40):
Yeah, and it's not the first time.
Speaker 1 (08:41):
I mean, in our original segment we spoke about how
she had been criticized for feeding her kids a very
ultra healthy diet, and in that instance, we actually stuck
up for her and said we don't really see anything
wrong with that. Again, though she chose to share that content,
she captioned it crazy cam herself. I don't know what
she thought she was doing by putting that out there.
(09:02):
And again, I think that people were particularly critical because
they felt as though her behavior was detrimental and impacting
other students at the school, not just her own daughter.
And I think there were question marks around whether a
parent who wasn't a celebrity would have been able to
act like that. I would love to know the conversations
going on at that school, because now that it has
attracted widespread media attention, it almost feels like the school
(09:27):
needs to come out and commit I mean, I'm guessing
that it's an elite private school, and yes, I think
that a lot of questions will be asked why a
parent was allowed to run the race and impact the
other students in that way. They will not be coming
out and publicly commenting about this. However, I would love
to be a fly on the wall of the staff
room that's just.
Speaker 3 (09:46):
Going balls tick. Yeah, disclaimer, I'm not proud of this moment.
Speaker 1 (09:52):
Sky Wheatley has revealed she's been scammed by a time
medical clinic she found on TikTok. The winner of I'm
a Celeb was so deaf to get rid of a
benign eye condition that she purchased eye drops from doctor
jam Medicine.
Speaker 3 (10:06):
Now.
Speaker 1 (10:06):
After using the eye drops consistently for five months without
any results, she asked her followers if they thought she'd
been scammed. I just find it crazy that she used
the eye drops for five months. That made me feel
really ill when I heard that, because I'm like, what
damage has been done? Well? Also the fact that she
is taking medical advice from TikTok. Yeah, that is I
(10:26):
suppose the scariest part of this whole story.
Speaker 5 (10:29):
Now.
Speaker 1 (10:29):
To help solve the case, Sky provided receipts, including a
message thread between her and doctor jam Now. In the messages,
Sky demanded the doctor send her videos of inside the
medical center and a machine that they had been talking about.
So I'm guessing this is a machine they said would
help with her eye condition. The doctor refused, saying that
there were no videos and the doctors were busy treating patients.
(10:51):
So Ski replied saying, I'm sure they would send some
for me. I spent that much money I'm a loyal customer.
She also shared a very dodgy looking review and added,
haha the review fucking hell, I'm such a dumb bish.
She also said that she tried to call the clinic
but no one answered. Sky also shared screenshots from the
clinic's TikTok. So I have had a look, and not
(11:13):
to victim blame, but I cannot believe that she purchased
from this TikTok. It just looked like a complete scam.
Why didn't she just visit her local GP or get
a referral to an eye clinic.
Speaker 3 (11:24):
Well, this is the whole issue.
Speaker 1 (11:26):
So she has got an eye specialist in Australia and
she has spoken about this eye condition that she suffers
from for quite a while. So it's called pindicular and
it is characterized by a harmless yellowish raised growth in
the white part of the eye and it can cause
eye redness and irritation and dry eyes.
Speaker 3 (11:44):
So it doesn't sound very.
Speaker 1 (11:45):
Nice and the exact cause is unknown, but it is
believed to be caused by exposure to sun, wind and dust.
It's also been linked to the use of tanning beds,
which is quite ironic considering that Sky has been criticized for.
Speaker 3 (11:59):
U tanning beds in the past. Wow, that's scary.
Speaker 1 (12:02):
Do I think this is just a sign of the
time though, in terms of everyone is now using TikTok
as a search engine, a bit like how people would
use doctor Google. Yeah, but I'm surprised in this case because,
as you said, Kate, not to victim blame, but this
TikTok account didn't look very legit. It does have thirty
nine thousand followers, and there is one video that has
over one point seven million views, but the majority of
(12:24):
the content is entire so I don't know how she
could understand the content. But when you're desperate for a solution,
she's been told by her specialist, really, there's nothing else
we can do for you, apart from if you want
to have surgery. You know, they've told her it's not
actually bad enough to have the surgery.
Speaker 3 (12:39):
So surgery is.
Speaker 1 (12:41):
Only recommended when it potentially could be a cancerous growth
and they're worried about that. But it sounds very full
on the surgery that you need to have, like the
growth is removed and it has to be replaced by
bits of eye. Like it just sounded so gross. But
The thing is, if something sounds too good to be true,
quite often it is. Because I tried to click on
the website to find out how much these eye drops cost,
(13:03):
but it took me to some weird link, and I
was worried that I was going to get a virus
on my phone. But then I found a video that
is converted into English, and it claimed that the eye
drops will cure the condition that Sky suffers from in
a matter of days without surgery. So that does seem
quite unbelievable. I just hope that whatever she's been putting
in her eyes is just a clear solution or something
(13:26):
that it's not actually hasn't made it worse. Yeah, that
it's just vizine or something. One of her followers did
ask her why she would purchase a medical product from Thailand,
and she replied, because it's making me sad and I
focus on it a lot, and I just want healthy
looking eyes. I was hopeful, loll but I kind of
thought it was a scam. But the eye drops actually came.
I was like, oh, maybe it's legit, But I've also
(13:46):
been using them for five months and no change. I
mean my eyes were less inflamed haha. But no change.
It's really sad that people prey on people's vulnerability, because
in this instance, she's obviously so desperate to fix this
condition that she's willing to try some random eye drops
that she already thinks possibly are a scam. Yeah, but
I thought she might have been more savvy after the
(14:07):
whole botched Thai breast implant issue, because she's been very
vocal about that around is.
Speaker 3 (14:13):
It around ten years ago?
Speaker 5 (14:15):
Now?
Speaker 1 (14:15):
She did have her breast implants done in Thailand and
she has had so many medical issues off the back
of it and had to get them fixed in Australia. Well,
I think it's just a warning for everyone not to
buy any medicine off TikTok.
Speaker 4 (14:27):
Yeah.
Speaker 1 (14:27):
Well I am a little bit concerned because Sky did
put up another Q and a box asking if castor
oil helped with her eye condition.
Speaker 3 (14:37):
Just don't put random shit in your eyes.
Speaker 1 (14:39):
Yeah, I think she needs to go back to a specialist, Dollie.
Speaker 3 (14:41):
I'm not the only one.
Speaker 2 (14:42):
I feel like most families have certain items in their
household that they would like call them names that they're not.
Speaker 1 (14:49):
Sarah's Day has admitted she didn't know the names of
some household items until she was in her twenties. The
fitness influencer confessed that her family made up new names
for everyday items, which led to confusion in her adult years.
Speaker 2 (15:02):
Starting off strong with toasted sandwich, I didn't call it
a toasted sandwich. For the first twenty years of my life,
all my friends called them jaffles. I was like, what
the heck is jaffel? I thought they were talking about jaffers,
like those lollies, like the chocolate lollies. My family called
it brevels, like the brand of the sandwich press, like
(15:23):
I thought they were called brebels, and I would honestly
go to cafes and order brevels.
Speaker 3 (15:30):
It's so funny because our family did the exact same thing.
Speaker 1 (15:33):
We had so many made up names for just everyday
household things. And it wasn't until I was quite old
until Brandon paid me out and said, what.
Speaker 3 (15:41):
Are you talking about?
Speaker 5 (15:42):
Oh.
Speaker 1 (15:42):
I couldn't believe when she said brevel because that's what
our family have always called toasties, and I've never heard
anyone else say it before. I find it funny that
there are so many different terms for toasty, like toasty
is such a simple way of explaining a toasted sandwich,
but it seems like everyone has grown up with a
different one, Like Rhese's family used to call them toasty toasties.
(16:04):
I know Dale and his friend's debate whether it's a
toasty roasty or a toasty pasty. Toasty roasty sounds delicious,
but I feel like it should have some other like
that doesn't just have cheese.
Speaker 3 (16:13):
I feel like they would have potato a bit.
Speaker 1 (16:14):
Yeah, that's because there's two different types of toasted sandwiches.
So there's toasties or jaffles. So jaffles are made in
a special jaffle maker and they have special grooves to
create a pattern on the bread, and there's a clamp
and it seals the edges. In a jaffle, you could
have things like can spaghetti because it's not going to
fall out the edges. But with a toasty, it's a
(16:35):
flat iron, so you can do it on a pan
or it's just a flat toasty is more of a
traditional basic sandwich. I prefer a toasty really wow. I
much prefer a jaffle. We grew up with jaffles. You
know what Dale makes Sometimes in the jaffle maker, he
will do two minute noodles with baked beans and cheese
(16:55):
well all together.
Speaker 3 (16:56):
Yeah, that is disgusting. Do you want to argue for
the use of the word brevel.
Speaker 1 (17:00):
I would like to know how many listeners also referred
to toasties as brebels growing up, because when Brebels came
out in nineteen seventy four, their whole marketing was around,
let's cool this a brevel Like.
Speaker 3 (17:11):
It was great brand.
Speaker 1 (17:12):
Awareness because they had ads saying this is a brevel,
this isn't.
Speaker 3 (17:16):
A toasty or a jaffle.
Speaker 1 (17:17):
Yeah, but as my husband said, it's not as if
you call toasties sunbeams, and I'm sure sun Beams also
have jaffle maker. It is a great marketing technique because
we're still talking about it, what thirty years on? God,
does anyone else feel like a toasty at the moment?
Speaker 5 (17:31):
Yeah?
Speaker 1 (17:31):
My go to one is baked beans, cheese and a
little bit of chili flakes. I haven't had baked beans
and a toasty for a while because I think it
just gets so messy and if I'm having to.
Speaker 3 (17:40):
Clean it up.
Speaker 1 (17:41):
I actually like putting a bit of veggie mite in
my toasties with the cheese. It's like a bit of
a cheesey mite.
Speaker 3 (17:46):
Well that's the other thing.
Speaker 1 (17:47):
How the hell are you meant to clean the jaffle
pan oh or your brebel? You never do like And
I think that's why it tastes so good, because it
has years and years of coated butter in there and
you just wipe it out with a piece of paper towel.
We actually have Reese's grandparents old one and it's like
the one Dad and Mum have antra flavor so good. Yeah,
fifty years of flavor on that one. Now. One of
(18:08):
the other names that Sarah wasn't sure of until she
was in her twenties was a TV remote, So she
used to call it the Zappa, and she said it
wasn't until one of Sarah's friends came over and Sarah said,
could you pass me the Zappa? And a friend was like,
what on earth are you talking about? She realized, I
haven't heard of zappa before. I've heard of clicker, the flicker.
(18:30):
I mean we just called it the remote at home
or someone wrote in saying they also called it buttons.
Speaker 3 (18:35):
Growing up buttons is kind of cute. Get the buttons.
That's actually very cute, doesn't it sound so? Kath and Kim.
I can imagine them being like, yeah, hand over the zappa.
Speaker 1 (18:43):
I feel like our family made up so many of these.
The ones that I could think of was Curry in
a Hurry. So it wasn't until I was twenty four
that I realized that Curry was just Curry twenty four, Yes,
because I mentioned it to a boyfriend and he's like,
what are you talking about when eighteen?
Speaker 3 (19:00):
No, I was twenty four, that's really so.
Speaker 1 (19:03):
Another one is Taja, So that is the nickname for Target.
Our parents would always say I'm going to Taja, and
I always thought it was a different store. Taja does
sound a lot fancier. I think that's one that they
probably embraced themselves. Another one that we get paid out
a lot about is sleepy man. So apparently that's just
called sleep that that stuff that's in your eye after
(19:24):
you get asleep. But my mum used to be like, oh,
you've got a sleepy.
Speaker 3 (19:26):
Man in your eye. She also, I don't know if
this is on the same.
Speaker 1 (19:30):
Page, but when we were little, she also used to
tell us that if we didn't come inside when it
was cold, that Jack Frost would get us.
Speaker 3 (19:38):
I'd pass that on to friends and stuff, and they're like,
what the hell is that? It's a character in a book,
isn't it, Jack Frost? I think it is.
Speaker 1 (19:44):
It makes me excited to think of all of the
stupid things that Kate, we're going to be able to
tell your baby just.
Speaker 3 (19:49):
Like make up. Yeah, we'll have to completely mess with him.
Speaker 1 (19:53):
So it's not until he gets a girlfriend who's like, what,
let's put a threat in the Facebook group and people
can share some funny ones in there and that maybe
we can implement those.
Speaker 3 (20:02):
We've never gotten so many complaints every two minutes? Where's
the top of this muffet? Who ain't the.
Speaker 2 (20:06):
Rest of it?
Speaker 1 (20:07):
Melbourne cafe owners have been forced to apologize after podcaster
Peter Williams slam their venue for secretly charging him one
dollar to have his muffin heated.
Speaker 3 (20:17):
I just got the quote from me and girls in
my head. Would you like someone saying to butter your muffin?
Speaker 1 (20:22):
Yeah?
Speaker 5 (20:23):
Well.
Speaker 1 (20:23):
In a post which has recently gone viral, Peter, who
is also a motivational speaker, explained that he recently dined
at Leaf and Vine at Ringwood in Melbourne's East when
he was charged one dollar to heat up his seven
dollar raspberry and white chocolate muffin.
Speaker 3 (20:38):
Now.
Speaker 1 (20:38):
He alleged that the charge was added to his bill
without his knowledge, and he told his twenty six thousand
followers on Facebook that left a real bitter taste in
his mouth.
Speaker 3 (20:49):
He wrote, I.
Speaker 1 (20:50):
Was having a fantastic time all until that very moment
that I got the receipt. I wasn't in a space
or position to argue for it. Always make sure you
are checking. We have to lift the standard here. I
feel for him because this happened to me the other
day at a venue I won't name, but I got
a hot chocolate and I wanted to get it in
a paper cup because I was getting the absolute ick.
(21:12):
This place usually serves them in a mug, and they
poured chocolate all around the edge and it's absolutely delicious.
But when I was sitting in the cafe, I could
see everyone else like licking it the cup, and I
was like, oh, how clean really is that?
Speaker 3 (21:25):
And then they they charged me. I think it was.
Speaker 1 (21:28):
Nine dollars fifty for hot chocolate in a takeaway cup,
and rageous yeah.
Speaker 3 (21:32):
And I went to pay and I must have given the.
Speaker 1 (21:34):
Girl a weird look and she's like, oh, sorry, yeah,
it's a bit more on a takeaway cup, and I'm thinking, why, Yeah,
you don't.
Speaker 3 (21:39):
Have to clean it. To be fair, it was a
monstrous cup. Yeah, I mean it was delicious. And I
think that this.
Speaker 1 (21:45):
Is why this post went viral because so many people
could relate to it because at the moment, the cost
of living is so astronomically high and a lot of
businesses are taking advantage of customers by adding in little
surcharges that don't need to be there. I don't think
that it's small businesses that are screwing people over because
they're having to also compete with the cost of living,
(22:07):
and they're having to pay staff wages, which usually at
a cafe is the bulk of your bill, so normally
they're having to charge a lot for coffees to make
up for the fact that they're having to pay staff
so much. Yeah, I totally understand that it would be
such a difficult time to have a small business, but
I also think that in this circumstance, it was one
of those.
Speaker 3 (22:27):
Sneaky little charges that didn't have to happen.
Speaker 1 (22:29):
Because we also have to remember the people are struggling
so much at the moment and I think they're going
out for a treat of having a muffin.
Speaker 3 (22:36):
I mean eight dollars in total. To be certain, I.
Speaker 1 (22:39):
Assume that the owner probably thought, look, if you're paying
seven dollars for a muff and you're probably not struggling
that much, does it? This not just feel very twenty
twelve though, that this post went viral on Facebook because
I feel like the core demographic of Facebook is Gen
x's and baby boomers, and they would have been livid
about this. They hate any extra charge and they will
quibble over it, even though they're probably the ones who
(22:59):
can afall.
Speaker 3 (23:00):
It just comes down to communication.
Speaker 1 (23:01):
So if the person had said, hey, that's an extra
charge of a dollar, and then given the guy the
option to say, no, I don't want to pay an
extra dollar. Well, on Wednesday, the cafe owners Beck and
Pete Murray Pete Murray, yes it's not the Pete Mumray. Well,
they made an appearance on Channel nine's A Current Affair
defending their store from the hate and negative comments. They said, yeah,
(23:23):
so this was the perfect A Current Affair story because
they live for petty disputes like this. Now. Beck and
Pete told the program that the charge was a mistake.
Beck said, it was a mistake by someone who was
in training. We don't charge to heat up a muffin.
We never will and never had. They then might want
to explain that the error was apparently due to a
(23:44):
new employee getting confused over the stores two thousand plus buttons.
I'm sorry, I'm calling bullshit here as someone who has
been a very hopeless waiter in the past, and there
is no way that I would have been able to
accidentally stumble over to find the exact button that specifically
charge patrons specially.
Speaker 3 (24:04):
I know what I think it is. I think it
was a dickhead charge.
Speaker 1 (24:08):
You know, when someone's rude to you at a restaurant
and there's probably that button where you're like, I'm gonna
charge you a little bit extra because you were rude
to I think that's a bit harsh for this poor guy.
I actually think that when you're a new employee, you're
a real stickler for the rules, and they were probably told, yes,
you have to make sure you put these extra charges on,
and now they're playing dumb and saying, oh no, it
(24:30):
was an accident, as you said, So, I remember we
used to work at Baker's Delight, and there was a
button for every single product. I used to get so flustered.
I have noticed at Zambreros that they do charge you
for extra stuff too, but I think it depends on
how nice you are, because I'm someone, Yeah, I'm someone
who orders extra sauce, and sometimes I'll get charged, and
sometimes I would know. I'm not saying this guy's a
(24:51):
dickheady sounds really nice, but I'm saying sometimes there are
instances where cafes will charge you extra, maybe if you
didn't is nicely, or if they.
Speaker 3 (25:01):
Don't know if it's not fair.
Speaker 1 (25:02):
I actually think it seems like it's been a direct
instruction from someone high up that okay, when someone orders
a muffin, here's a little extra if they asked for
this to be heated up.
Speaker 3 (25:11):
I also question why are there two hundred plus buttons.
They must have a pretty extensive menu. But you asked
that question.
Speaker 1 (25:18):
Yeah, every time we go out with friends. Most of
our friends have dietary requirements, or you want something particular
removed from a you type.
Speaker 3 (25:25):
That in that's not a special button.
Speaker 1 (25:27):
No, yeah, But also with all the different milk variations
these days, and people are very picky. I mean, I
actually probably would pay a dollar to have a muffin
heat it up, because there's nothing worse than a stale muffin.
Speaker 3 (25:39):
I mean, we were at a cafe the other day.
Speaker 1 (25:41):
We ordered savory muffins and it could have been hotter.
It actually ruined the overall. It's kind of like I've
got into a bad habit of getting cheesy mitees girls
from Baker's Delight, and one time the girl.
Speaker 3 (25:51):
Offered to heat it up. Oh that was a lead.
I was there with.
Speaker 1 (25:54):
You don't believe I was charged for it and now
I just can't have it cold. Anyway, back to this story,
Beck did continue saying those two hundred items don't always
work to plan. In this instance, this one had a
surcharge attached to it, but it shouldn't have. The couple
also said that they would have given Peter a refund
if he asked for one, and wish he wouldn't have
named and shamed them online. I am sorry again. I
(26:17):
am on Peter's side here. Why is it up to
Peter to scrutinize every receipt that he gets. You don't
expect people to be sneaky and adding extra child, so
like this, when it's only a dollar, it is a
bit embarrassing to say something. Because again, when I got
charged nine to fifty for my hot chocolate, inside I
was dying.
Speaker 3 (26:34):
I was like, this is ridiculous.
Speaker 1 (26:35):
I would never pay nine to fifty or choose to
pay that amount for a hot chocolate. I felt ripped off,
but I just said, yep, cool whatever, got on with it.
Like I suppose it's funny because he has gone the
extra step to name and change them online. But I
think there's a difference between saying gosh's anyone else outraged
by this on social media to actually saying something in person. Well,
(26:57):
the cafe owners, they really did use the current of
fee story as an opportunity to blame Peter. So they
said it's unfortunate that when I contacted Peter, he took
six hours to reply to me. After watching the plethora
of a snowstorm of comments on social media damning us. Now,
Peter declined to speak to a Current Affair and claim
the coverage of the story was heavily edited, leading him
(27:19):
to release a four page statement that reputed many of
their claims. So you just love how much time has
been wasted over this dollar search uge. So he explained
that he had spoken to the owners privately and they
apologized over the extra charge and explained that they received
significant backlash because of the post, so he agreed to
remove the post because it was not his intention to
(27:41):
call out the business specifically and because they apologized the Dutch.
He then explained that he refrained from talking to the
media because he felt like the matter had been resolved.
He then wanted to explain why he went to social
media instead of approaching the cafe to sort out the issue.
He said he was disappointed when he saw the charge,
but had already left the cafe and was traveling into State.
(28:03):
He wrote, to be honest, I did not believe it
was an error, system, trainee or otherwise. The charge was specific, purposeful,
and perfectly aligned with their actions, no different to the
charges of alm and milk and mug charges on the
previous receipts from the cafe. If the charge was for
something completely random or a double up that I thought
was a genuine error, of course I would have taken
it to them or more than likely not bothered with
(28:25):
any action at all. I felt the charge and more
importantly not being told about the charge was wrong, so
I called it out.
Speaker 3 (28:31):
I agree with everything he said.
Speaker 1 (28:33):
I think the mistake was he maybe just shouldn't have
named the cafe. Yeah, but I think he's within his
right to do so because he's warning people if you
go to that cafe, be careful, you might get.
Speaker 3 (28:43):
Some extra charges.
Speaker 1 (28:44):
I don't think you should have named and shamed them,
because at the end of the day, it is a
small business. Everyone is struggling. I think it is just
an interesting conversation to have about how we feel about
these additional charges and whether we think that they're fair,
and how they should be communicated, because that should be
on a menu. I also don't think he thought that
it would get the attention that it did as well. Yeah, well,
(29:06):
I mean he also has taken a pretty big swipe
at a current affair. He said that it's important to
note that a current Affair put his face and business
on screen without permission and at a post that he
had taken down, and he said he'd been made out
to be the bad.
Speaker 3 (29:19):
Guy for calling something out that affects everyone.
Speaker 1 (29:22):
And that's a prime example of sometimes why you should
talk to the media. We often tell our clients that
that sometimes it's better to be giving your opinion in
a story as opposed to them just taking grabs.
Speaker 3 (29:33):
Off the internet.
Speaker 1 (29:34):
Yeah, you've got to be proactive in sharing your side
of the story because, as we said, this is a
perfect current affair style story.
Speaker 3 (29:40):
So they needed both.
Speaker 1 (29:41):
Parties to speak, and in most instances they probably would
have been on the customers side because their audience would
have heavily related to being stung. But because he didn't speak,
they thought, fuck this guy. We're gonna make him the
bad They didn't even necessarily think fuck this guy. But
if you're giving all of this airtime to the rest owner,
they're going to be able to have more time to
(30:02):
get their point across. See, I actually thought they would
have thought fuck this guy because from someone who's worked amy,
we both worked at Today Tonight, it's very frustrating when
someone does refuse to speak, and in this situation, with
a current affair style story, it's a bit more opinion,
like you can actually more make it a bit more
biased than a straight news story. Yeah, but we've been
approached before by different news outlets to commentate on different issues,
(30:27):
and if you're busy, sometimes you're like, oh, I don't
really have the time to do it, and you might
not want to put your face to a story where
you're squbbling over a dollar. But I can totally understand
why he didn't want to talk to a current affair
because I think he was shocked how much attention this
post actually got and maybe thought by not talking it
would shut it down. Well, I think that's where we're
(30:49):
going to leave things today, because I feel like everyone
is extremely hungry after.
Speaker 3 (30:52):
All of these foods must and a toasty Yes.
Speaker 1 (30:55):
This podcast was recorded on the traditional land of the
Ganna people of the Adelaide Planes. We pay respect to
elders past and present, and don't forget to follow Outspoken
on Instagram at Outspoken Underscore The Underscored Podcast. You can
also follow Kate, Sophie and I on Instagram. It's just
our name. Sophie has an underscore between her name and
if you do want to hear more content from us,
(31:15):
we do drop a subscriber episode every Thursday with bonus content.
All the details to sign up at in our show
notes
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