Tiffany O'Donnell talks to Mary Coffin whose business career spans more than 37 years. Mary joined Wells Fargo in 1998 as Senior Vice President of Wells Fargo Home Lending Customer Strategy. In 2004, she was named Executive Vice President of Wells Fargo Home Lending Servicing Operations – servicing over 12 million mortgage customers. In 2017, she took on a new Customer Excellence role across the Wells Fargo Enterprise of businesses. In the summer of 2020, Mary retired after 23 years with Wells Fargo and established her consulting firm, PivotPoint, LLC., in early 2021 which helps C-suite leaders develop strategy, business plans, and organizational structures.
On today's episode, Mary talks about her journey and the importance of pivoting personally and professionally.
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