Parcel Perspectives with Glenn Gooding

In this week's episode of Parcel Perspectives, Glenn Gooding delves into the shifting dynamics of small parcel shipping for 2025, with a focus on how the USPS's Delivering for America initiative is reshaping costs and complexities for lightweight shipments.

Glenn discusses how these developments compel businesses to revise their strategies, emphasizing the critical role of technology and diversified carrier partnerships in ...

Supply chain complexities are mounting. Are you equipped to lead through the chaos? In this compelling episode of Parcel Perspectives, Glenn Gooding and Scott Luton, CEO of Supply Chain Now, tackle the critical challenges facing today's leaders. Learn how to transform decision-making with insights from Gartner's latest research, and discover the power of enhanced visibility and operational efficiency. But technology alone ...

In this episode of Parcel Perspectives, host Glenn Gooding delves into the controversial proposal by the Trump administration to privatize USPS by aligning it with the Commerce Department. Amidst strong resistance from the USPS Board of Governors and the American Postal Workers Union over concerns of rising rates and service cuts, Glenn unpacks the strategic, financial, and operational ramifications of this shift. With his...

The Future of Logistics is Here. Join Glenn Gooding and special guest Benjamin Gordon, Managing Partner and CEO at Cambridge Capital, in this week's episode of Parcel Perspectives as they explore the cutting edge of supply chain management. This episode covers it all: the AI revolution, the eCommerce explosion, the crucial role of customer experience, and the growing importance of sustainability. Get expert insights into f...

Join Glenn Gooding on Parcel Perspectives as he talks with Paul Jarrett, CEO of Bulu, about the transformative impact of subscription boxes on e-commerce. Paul shares Bulu's journey from a half-marathon idea to partnerships with giants like Disney and GNC, emphasizing the power of subscription models for recurring revenue and customer loyalty. They discuss navigating pandemic-driven shifts, the vital role of technology in ...

In this episode of Parcel Perspectives, Glenn Gooding joins Ian Hartman, CEO of Right Manufacturing Systems, to explore the transformative impact of logistics consultancy on small parcel shipping. Initially skeptical, Ian was persuaded by his new private equity owners to consult with experts, iDrive Logistics, a move that led to a striking 23% cut in shipping costs after just two negotiations. The conversation highlights t...

Join Glenn Gooding in this revealing episode of Parcel Perspectives as he tackles the escalating fuel surcharges reshaping the small parcel shipping landscape. Discover how recent hikes by giants like UPS and FedEx are intensifying shipping costs and what it means for shippers struggling to manage these changes. With a spotlight on the surprising growth of Amazon Logistics and the challenges faced by traditional leaders, t...

In this episode of Parcel Perspectives, host Glenn Gooding tackles the intricate world of carrier agreements, providing shippers with actionable strategies to navigate these complex documents. Glenn highlights the common pitfalls shippers face, especially when relying on carriers to explain the financial impacts of proposals. He challenges the misconception that these are "contracts," emphasizing that they are better under...

In this classic podcast replay, host Glenn Gooding sits down with Eduardo Lopez-Soriano, now Strategy Senior Director at UPS Capital, to discuss how shipping shapes customer experience and loyalty in e-commerce. Together, they explore the impact of pandemic-driven e-commerce growth, supply chain risks, and the consequences of negative shipping experiences for SMBs.

They also break down the difference between shipping in...

In this Parcel Perspectives episode, Glenn Gooding and Cathy Roberson, founder of Logistics Trends and Insights, unpack the challenges and innovations in reverse logistics.

They explore carrier solutions like UPS’s Happy Returns, FedEx’s local return focus, and USPS’s cost-effective options, while highlighting strategies for oversized items and the rise of startups tackling return complexities. Topics include trends like "b...

In this episode of Parcel Perspectives, Glenn Gooding sits down with parcel industry veteran Mike Johnson to dive into the complexities of parcel sourcing strategies. As eCommerce and shipping demand rise, businesses need smarter, flexible solutions to avoid costly mistakes and surcharges. Mike brings decades of experience, including roles at UPS, to share insights on managing carrier relationships, optimizing delivery cos...

In this quick take episode of Parcel Perspectives with Glenn Gooding, Glenn breaks down the latest UPS rate hikes and their significant impact on the small parcel shipping market. He takes a deep dive into the new UPS billing methods, including minimum billable weights and updated surcharges, revealing how these changes will drive costs far beyond the advertised 5.9% rate increase. Glenn also explains how eliminating dual ...

In this episode, host Glenn Gooding sits down with Mark Taylor, CEO and founder of Warehouse Republic, to explore how businesses can navigate the challenges of peak season logistics from a 3PL's perspective. From preparation to post-peak adjustments, Mark shares his insights on keeping systems running smoothly during high-demand times, especially during key periods like the Chinese New Year.

Key highlights include:

• P...

Featured Replay: Check out this classic episode on the intricacies of the General Rate Increase (GRI) within the small parcel shipping industry, packed with valuable insights that are still relevant today. 

In this repurposed "Q&A" session, TJ Roberts and host Glenn Gooding break down the complexities of the General Rate Increase (GRI) in the small parcel shipping world. They begin by tracing the evolution of GRIs and h...

In this episode of Parcel Perspectives, Glenn Gooding and Brett Haskins, COO of iDrive Logistics, dive into the sweeping changes set to reshape the shipping industry following the recent UPS and FedEx demand surcharge announcements. They break down how major carriers are shifting from temporary "peak season surcharges" to more permanent "demand surcharges," a response to growing e-commerce pressures and market demands. Thi...

In this episode of Parcel Perspectives, host Glenn Gooding tackles the complex topic of fuel surcharges in the small parcel shipping market. He begins by explaining why shippers might experience cost increases even after careful planning for general rate increases (GRIs). Glenn breaks down fuel surcharges into three main aspects: their definition and purpose, their impact on logistics budgets, and strategies to mitigate or...

In this episode of Parcel Perspectives, host Glenn Gooding delves into the recent exit of Pitney Bowes Global E-commerce and its significant impact on the industry. Glenn explores the challenges facing postal aggregators, including rising network, labor, and postal costs, as well as the implications of USPS's proposed price increases for lightweight parcels.

He discusses the future of subsidized shipping programs, predi...

In this episode of Parcel Perspectives, host Glenn Gooding, delves into the imminent changes looming over the small parcel shipping industry, with a specific focus on the proposed parcel select rate increase by the United States Postal Service (USPS), set to take effect on July 14, 2023. Postmaster General Louis DeJoy has proposed rate hikes ranging from 23-70%, a move that could significantly impact postal aggregators suc...