In this episode of Parcel Perspectives, Glenn Gooding unpacks the reality of Q4 demand surcharges as USPS, UPS, FedEx, DHL Express, and OnTrac roll out new fees. With retail sales slowing and carriers reducing capacity through layoffs and buyouts, Glenn explains why the optics of new surcharges are so difficult for shippers.
Rather than dissecting every carrier rule, Glenn focuses on what businesses can do: quantify their exposure, revisit shopping cart thresholds, and align more effectively with carriers through forecasting, earlier releases, and added shifts. He also stresses the importance of quid pro quo—if you help carriers operationally, you can ask for relief in return.
Finally, he highlights the need to understand contract commitments, explore alternatives like gig or regional carriers, and ensure tech readiness so shippers enter peak season with options.
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