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May 23, 2025 11 mins

In this episode of Parcel Perspectives, Glenn Gooding shares his take on the major rate increases (20-40%) coming from UPS Mail Innovations. Drawing from his time overseeing revenue at UPS MI, Glenn explains what’s driving these changes and what they mean for shippers moving lightweight residential parcels.

Glenn breaks down how the loss of a key USPS pricing agreement has put UPS MI in a tough position: paying higher rates, taking losses, and potentially pricing itself out of the market. With limited paths forward due to internal product overlap and labor restrictions, Glenn suggests the service may be approaching a shutdown.

The episode also walks through practical next steps for affected shippers, including USPS Ground Advantage, gig delivery networks, and traditional parcel carriers, each with trade-offs to consider.

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