CLEVER on What is Appropriate in Influencer Marketing in the Age of the COVID-19

In a few short weeks, the world seems to have been turned on its head because of COVID-19. Everyone — consumers, agencies, brands, influencers — is being affected in some way, and most brands feel it’s necessary to pivot their marketing strategy to avoid sounding tone deaf. But how do you decide how to pivot when a crisis of this size is unprecedented?

Alison Kimble Charles, senior director of product marketing at CLEVER has spent nearly a decade working with influencers and brands like Dove, Capital One and Chobani. While she, like the rest of us, has never faced a crisis of this magnitude before, her experience with influencer marketing, her belief in influencers’ inherent worth and her passion for helping brands live out their values gives her valuable insight during a time like this. So sit back (at home, please) and hit play to find out the do’s and don’ts of influencer marketing during a crisis.