Rachel Higham, CIO of WPP, reflects on the principles of human-centered design and how it helped her not only overhaul the company’s global IT organization but also craft the team that planned and carried out the work. In prioritizing human experience, growth mindset, and service to employees and clients, Rachel and her tight-knit crew kept their “big rules” in perspective to reset WPP’s technology ecosystem according to the everyday ways their 130,000 colleagues engage with it.
Link to full episode transcript.
Produced by Larj Media.
Popular Podcasts
1. The Podium
The Podium: An NBC Olympic and Paralympic podcast. Join us for insider coverage during the intense competition at the 2024 Paris Olympic and Paralympic Games. In the run-up to the Opening Ceremony, we’ll bring you deep into the stories and events that have you know and those you'll be hard-pressed to forget.
2. In The Village
In The Village will take you into the most exclusive areas of the 2024 Paris Olympic Games to explore the daily life of athletes, complete with all the funny, mundane and unexpected things you learn off the field of play. Join Elizabeth Beisel as she sits down with Olympians each day in Paris.
3. iHeartOlympics: The Latest
Listen to the latest news from the 2024 Olympics.