Pivoting to Technology Adoption

Pivoting to Technology Adoption

70% of technology transformations fail. Not because of the technology — because organizations never close the adoption gap. Host Donna P. Mitchell, The Transformation Authority™ and author of Pivoting to Technology Adoption: Mind the Gap, brings 48 years of Fortune 500 experience across telecommunications, aviation, airline, healthcare, and Web3/AI to every conversation. She's enabled 150,000+ professionals through four major transformation types — and she knows exactly where adoption breaks down. Each episode features executives, strategists, and innovators who've faced the gap firsthand. AI governance, workforce enablement, healthcare technology, enterprise transformation — the leadership decisions that determine whether your investment delivers or derails. Forbes Business Council. C-Suite Network Contributor. Five industries. One question: Will your people adopt what your technology promises?

Episodes

March 24, 2026 26 mins
Why do 70% of technology transformations fail? Six experts. Six gaps. Mind the Gap. In this special compilation episode, Donna P. Mitchell brings together six of the sharpest voices from Pivoting to Technology Adoption to answer the question every C-suite executive is asking — and most are getting wrong. TOPICS COVERED: Shadow AI is already inside your company — and your best people are using it AI cannot be your strategy —...
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Integration is not a back-end IT function — it is a business foundation. In this episode, Oracle's Pradyumna Kodgi explains why enterprises that skip integration strategy before adopting AI are setting themselves up for failure. WHAT'S COVERED: Why integration should be driven by business requirements, not technology How data silos are the biggest barrier to AI adoption Why healthcare has the most challenging inte...
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Why do 70% of enterprise AI transformations fail? Because organizations chase tools instead of strategy. In this episode, Donna P. Mitchell speaks with Rupali Kumbhani — Global Strategic Transformation Executive who has led enterprise-wide change at Revantage (Blackstone) and University of Chicago Medicine — about why the biggest barrier to AI adoption isn't the technology. It's leadership mindset, data readiness, and organizationa...
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How does a news photojournalist covering crime scenes become a med tech storyteller funding nonprofit impact? In this episode, Donna P. Mitchell speaks with Jason Ellinger, Co-Founder of Beard & Bowler Productions, about how covering an 11-year-old's funeral made him rethink his entire career — and how his company now uses the HERO Grant model to fund nonprofit storytelling through corporate revenue. TOPICS COVERED: The StoryB...
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Most organizations in critical sectors have significant AI governance gaps. In this episode, Donna P. Mitchell speaks with Paul Crafer — VP Services EMEA at Assessed Intelligence, ForHumanity Fellow, and former Apple leader — about why most organizations are failing at AI governance and what the free, hand-mapped ARISE framework does to fix it. TOPICS COVERED: The ARISE framework: 7 pillars unifying AI governance, cybersecur...
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99% of transformations start with systems and processes — and that's why they fail. In this episode, Donna P. Mitchell speaks with Chris Majer — founder of the Human Potential Project, Amazon best-selling author, and transformation architect behind $4 billion in documented client results — about why most organizational transformations fail and what actually works. TOPICS COVERED: Why 99% of transformations fail when they start...
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AI reduced FinTech development from 125 hours to 25 hours. But it will never replace commercial lenders. In this episode, Donna P. Mitchell speaks with Walt Postlewait — 30-year commercial banking veteran, CDFI leader who deployed $600M+ to underserved communities, and co-founder of Portfolio Watch — about why AI will transform some lending but never replace the human judgment required for commercial credit decisions. TOPICS COVER...
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Why do so many enterprises fail at AI adoption? The technology works — but the governance doesn't. In this episode, Donna P. Mitchell speaks with Srinath Chandramohan — Senior Manager at Ernst & Young with 17+ years driving enterprise transformation — about why AI projects fail in regulated industries and what executives must understand about governance, human expertise, and ROI. TOPICS COVERED: Why governance is the key playe...
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Your AI is making decisions in your name right now. But can you prove why? In this episode, Donna P. Mitchell speaks with Allen Martinez — founder of Noble Digital and creator of the BXAI-OS framework — about why 84% of AI failures are leadership failures, not technical ones, and why the hidden liabilities in every ungoverned AI system are compounding daily. TOPICS COVERED: The Shadow Ledger: hidden liabilities accumulating in...
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Did you know 70% of students who visit a university website never enroll? In this episode, Donna P. Mitchell speaks with Jason Sherman, Founder of Vengo AI and Campus Pixel, about how AI is transforming enterprise operations — from university admissions to Fortune 500 bottlenecks — and why proprietary AI infrastructure is the only way to protect client data from Big Tech. TOPICS COVERED: Why 70% of university website visitor...
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Why do 70% of technology transformations fail? It's not the technology — it's the adoption. In this episode, Donna P. Mitchell speaks with Jeff Mahony, a technologist with three decades of experience building scalable financial systems, about why mass AI adoption is premature and why human oversight isn't optional — it's hyper-necessary. WHAT'S COVERED: Why "pitching features" loses executives — and what wins instead The 70...
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Why do 70% of AI projects fail? In this milestone Episode 100, Donna P. Mitchell sits down with Diganta "Digs" Sen Gupta — Forbes Technology Council member, IEEE AI Governance Committee member, and Oracle enterprise architect with 25+ years of experience — to break down what executives must understand about data readiness before any AI initiative. WHAT'S COVERED: Why "everyone from bedrooms to boardrooms" talks AI but most pro...
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Social media is not publicity. Period. In this episode, Donna P. Mitchell speaks with Jill Lublin — 4x best-selling author and master publicity strategist who has worked with Phillips Corporation, Hewlett Packard, and major enterprises — about why publicity beats social media for building executive credibility and how kindness initiatives actually drive higher revenues. TOPICS COVERED: Why social media is not publicity — and w...
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Rich Bornstein helped launch Robert Redford's Sundance TV and has worked with Disney, Warner Brothers, Universal, Paramount, ESPN, Apple TV, CNBC, and the History Channel. In this episode, Donna P. Mitchell sits down with Rich to reveal why 70% of digital transformations fail — and it has everything to do with storytelling, emotional connection, and human-centered communication. TOPICS COVERED: Why executives must start with...
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70% of technology transformation projects are failing — not because of the technology, but because of adoption. It's human. After 48 years witnessing transformations across telecommunications, aviation, airline, healthcare/pharmaceutical, and emerging technology, Donna P. Mitchell steps fully into her role as The Transformation Authority™ to break down why organizations are losing money when transformation isn't human-centered. TO...
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In this episode, Donna Mitchell speaks with Dennis Meador, founder of the Legal Podcast Network and nationally recognized expert in legal marketing. With over 25 years of experience, Dennis helps professionals build authority-driven brands through podcasting— transforming attorneys from commodities in a crowded market into trusted advisors. Dennis is a "digital interpreter" who bridges the gap between complex technology and busy p...
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In this episode, Donna Mitchell speaks with Michael Toguchi, Chief Strategy Officer at Orchestrate (a division of E Resources), about digital transformation specifically designed for mission-driven organizations. Michael shares how nonprofits, foundations, Catholic charities, and faith-based groups can reduce manual workflows and scale sustainably without adopting corporate frameworks that don't fit their culture. Key Topics: • Wh...
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Why Technology Is Never the Issue: The Real Gap Slowing Digital Transformation Naila Qazi, CEO of CCL Canada, reveals why digital transformation failures have nothing to do with technology—and everything to do with fear, skepticism, and reluctance. With experience leading billion-dollar transformations across 9 sectors and 3 continents, Naila shares what executives actually need to do: listen to hidden stakeholders, communic...
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“You can’t run fast and fix compliance later.” That’s the hard truth from Paul Crafer, VP of Services (EMEA) at Assessed Intelligence, and today’s guest on Pivoting to Web3 with Donna Mitchell — Executive Educator and Forbes Business Council member. With over 20 years in enterprise leadership, including a decade at Apple, Paul reveals why AI governance and compliance must become core to business strategy, not an afterthought. ...
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In this episode, Renat Khasanshyn, Founder of Altoros and Co-Founder of Protofire, reveals how AI and Web3 are reshaping enterprise systems, leadership decisions, and global industries. With decades of experience building scalable, data-driven solutions for Fortune 500s and venture-backed startups, Renat shares what leaders must do to survive the next industrial shift. 🔍 In this episode, you’ll learn how to: ⚙️ Build adap...
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