AI and Customer Behavior with Shahar Boyayhan and Donna Mitchell

About Shahar Boyayhan:

Shahar Boyayan is a leading expert in the fascinating intersection of consumer behavior and artificial intelligence. With her finger on the pulse of emerging technologies and their impact on commerce, Shahar offers invaluable insights into the future of consumer trends and business strategies.

Key Points:

1. Impact of AI on Consumer Behavior

• Current adoption of AI by consumers
• AI as an extension of daily life
• Rapid changes expected in the next two years

2. Generational and Cultural Differences

• Five generations in the workforce
• Cultural differences impacting business
• Home becoming a safe space due to AI integration

3. Embracing and Understanding AI

• Integration of AI in homes and daily activities
• Humanization and automation through AI
• Balance between convenience and isolation

4. Ethical and Social Considerations of AI

• Increasing reliance on AI in social and personal contexts
• Issues of social isolation and critical thinking
• Impact of AI on friendships and human interactions

5. AI’s Role in Business Optimization

• Utilizing AI to automate business processes
• Enhancing customer experience through AI
• Case study example of Shahar’s production company

6. Opportunities and Risks for Business Owners

• Hyper personalization in customer experience
• Importance of ethics and decision-making in AI application
• Practical steps for integrating AI in business

7. Practical Advice for Businesses

• Automating processes to focus on scaling
• Common problems AI can solve for small business owners
• Benefits of AI in handling customer interactions

8. Engaging Customers Through Personalization

• Importance of understanding the target audience
• Using AI to address consumer needs and complaints
• Crafting a unique business voice

9. Repositioning Business Strategy

• Importance of magnetic promises for attracting customers
• Maintaining authenticity and transparency in business
• Engagement tactics tailored to younger audiences

10. Preparing for the Future

• Downloadable reports on AI trends and business strategies
• Potential for hyper-personalization to transform industries
• Encouraging hands-on exploration of AI tools

11. Closing Remarks

• Summary of key insights
• Call to action for business owners
• Resources available on Shahar’s and the podcast's websites

Connect with Shahar Boyayhan:

Website: http://www.proptalkie.com
Facebook: https://www.facebook.com/awakenbrilliance
YouTube: https://www.youtube.com/@UCjNt0Iehbb5qnd7ZN1qrJoA
LinkedIn: https://www.linkedin.com/in/shahar/
BlueSky: https://bsky.app/profile/shaharboyayan.bsky.social
Tiktok: https://www.tiktok.com/@shaharboya

Connect with Donna Mitchell:

Podcast - https://www.PivotingToWeb3Podcast.com
Book an Event - https://www.DonnaPMitchell.com
Company - https://www.MitchellUniversalNetwork.com
LinkedIn: https://www.linkedin.com/in/donna-mitchell-a1700619
Instagram Professional: https://www.instagram.com/dpmitch11
Twitter/ X: https://www.twitter.com/dpmitch11
YouTube Channel - http://Web3GamePlan.com

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