Episode 81 - Benefits of a Monthly Retainer with Roll Over Credits vs. Hourly Rate
Implementing roll over credits for podcast editing and support services (instead of having credits expire monthly) enhances flexibility, but setting smart limits and policies is crucial for sustainability and client experience.
Benefits of a Monthly Retainer with Roll Over Credits (vs. Hourly Rate)
Predictable Budgeting:
Clients know their monthly costs upfront, eliminating anxiety around fluctuating editing bills and surprise charges.
Increased Flexibility:
Roll over credits let clients adjust for busy and slow months (e.g., batch recording or seasonal shows), avoiding wasted value that’s common in “use it or lose it” models.
Stronger Client Relationships:
The ongoing retainer fosters loyalty and regular engagement, encouraging clients to see editing and support as a strategic partnership, not just a transaction.
Reduced Admin & Simpler Operations:
Monthly retainers cut down on the administrative burden of tracking and invoicing by the hour, freeing up time for better service and creative support.
Client Peace of Mind:
Clients are less likely to feel “penalized” for not using all their credits in a given month and more likely to plan, record, and request support consistently.
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