March 23, 2025 • 38 mins
In this episode, Katrina from Angels Hair Studio shares 22 years of salon stories – from perm dramas and fringe disasters to emotional moments and unexpected confessions. It’s a behind-the-scenes look at the magic (and madness) of running a local salon.
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(01:46):
So this is Katrina. She's from Angel's Hair Studio
in Wyoming. And Ring Point.
That's correct, yes. I called it Pointe Claire when I
put it up online. Send people to the wrong place
and you gave us the prize to give away to someone who wanted
to go in and get their hair. I don't know.
What is it a transformation? It's AI don't know a treatment
(02:08):
of some sort. Yes, it's full colour foils cut
by dry treatment. Yeah, make yourself feel better.
Yeah, I don't understand a lot of the terms because it's been a
while for me. Yeah, man, I was very amused
just then. I just went and sat in the chair
and put the Cape on. It's probably not called a Cape.
Yes, it is. Oh, really?
Right. Yeah, that's funny because I sat
(02:28):
in there, I got this photo takenand man, that was amusing me
because I was just going to put it up with no caption or
anything. In fact, that's what I did.
I put it up and it just says caption this and it's just going
to be a whole bunch of people just going, oh, someone took a
wrong turn. I only asked for a little off
the top of the sides. I know that I sent you through a
(02:49):
few questions ahead of time could because you were freaking
out. Oh, yes.
Which is just so funny because like I say, I know you and
you're a talker. I go in there and stop by the.
I will walk past salon, right? Yes, I'll walk past the salon
and just pop in and have a chat to you while you're trying to
get work done. Yeah.
And it was from one of those times when I just popped in and
I went, oh, I should get you in for an episode.
(03:10):
You're a good talker. Yeah, I can talk all day long,
yeah, but put me in a situation like this, I get a bit nervous.
Yeah, you watch, you'll be fine.So those questions I sent
through to you, I've come up with a whole bunch more since
I've been sitting there in the cell on things like, oh, side
note, I want to go back in and record.
I think it'd be a very funny video to record me trying to
(03:30):
work out what the things are in there because there's some
things next to me. There were these things they had
like rubber bands on them and they looked like golf Tees.
Big. Firm Rollers.
Perm rollers. Oh, they're not like what they
used to be. They used to be big, big round
thing. They they cylinder.
Oh, they're setting rollers. Two totally different things,
and. What about the Bay City Rollers?
(03:55):
Yeah, I think, I think we'd havea blast going in there and just
looking at all the because I waslooking at these things going.
What the hell was that for? Oh bastard.
One point I went, what's that inthere?
And it looked like, I don't know, there was this creamy
coloured stuff and then there was a of some other stuff.
Oh, that's colour. Dying there.
Yeah, yeah, yeah, yeah. OK, so I was watching you and I
(04:17):
was watching one of the other hairdressers as you were both
doing thing and you were both silent at the time. 1 was she
wasn't blow drying. She's done something I can't
remember. You were putting in the foils
and you're just quiet. And the lady who's getting it
done, she's just staring down atthe floor and I say, what are
you thinking about then? Everything you.
Just off in your own world as you're doing it, like, 'cause
(04:37):
you talk lots, yes, when you're talking back and forth and that
and then, but other times you get ones that just wanna read
the magazine or exactly go on their phone or whatever.
What are you thinking about then?
I'm planning my next move of what I'm gonna do with that
hair. How is that going to end up?
So you're still in the moment. Yeah.
Oh, you don't just get lost thinking about what's for dinner
tonight. Oh.
Sometimes you do. Yeah.
(04:58):
You know you could. Go onto autopilot.
Yeah, With. You've done it a million times,
yeah. You do a blindfolded some days.
Do some people come in and just like, wanna just put headphones
in and not talk? Yes.
Yeah, I reckon I'd be one of those.
And is that OK? That's fine.
Yeah, Yeah. You, you kind of sense the
people that want to talk and then people that don't want to
talk. It's almost like a massage
(05:19):
therapist. I reckon they've got to read the
room as well. You have to.
Yeah, because there's been timesI, I got one time I was invited
in to experience the facial treatment and I hated it because
she just talked to me the entiretime and I wasn't able to, I had
to respond the whole time. That's right.
(05:40):
I don't want to talk. No, not when you're having a
facial massages and things like that.
Yeah, yeah. I used to do a thing with
massages where if they went and So what do you do for work?
I'd go Carpenter. I'd just say that because if I
said, oh, I'm on the radio, but oh, what station?
Yes. And then away we go on that
whole chat. I say I'm a Carpenter and the
conversation just stops for somereason.
(06:02):
And then I just don't say anything else.
And yeah, I think it is a you. Have to read read people.
Do some people just come in and tell you their whole life
stories? Yeah, they're like counsellors
some days. Really.
Yes. Have you had people cry in the
chair? Yeah.
Over what? Not over their hair, but over
life as yourself. I've never really experienced
(06:24):
that. Thank God.
Yeah, no, but yeah, they're coming.
But you do know that people go home and cry about their hair,
yes? Do they ever come back?
Oh yeah, of course they would. Yeah, sometimes they do.
Yeah. You know, I like the myth.
You know, they're not happy to reach out.
Yeah, and we can fix any problem.
The other people in my family that have hair and they go and
get a haircut and then they justcome back and they just.
They're not happy. Yeah.
(06:46):
And then within a couple of days, it's fine.
Bald, bald guy on the outside isjust going Nah, you just need to
get used to it and worry about it.
It's just hair. Great facts in six weeks.
See. Give it six weeks, it'll be
fine. Fine, nothing to worry about.
But have you had someone like fully oversharing, like telling
you stuff and you're like. Whoa, yes.
(07:07):
Can you think of any? Can you say no?
I'd rather not. Wow, give me some clues though.
No. Wow, what?
We're not trying to think. It's been a long time.
Yeah. How long since when you opened
this? 22 years this November.
That's you're barely 22. Yeah, that's what's crazy about
it. You're barely 22.
You have been a baby when you opened it 22 years.
(07:28):
And how now we're gonna work outyour age, because I know it was
you were very young when you started your own business.
I was, yes, I was 24. 24 Yes Holy that gutsy moves Mav.
It was. It was.
So you were working as a hairdresser I.
Was yeah, I'd managed a lot of salons down in Sydney.
You'd managed a lot by 20. 4 Yep.
(07:51):
Yeah, I started my apprenticeship.
I left school at 15 year. 9 I left.
Wow. And two days later I started
hairdressing apprenticeship. OK, did you have to go away to
hairdressing schools? I peed.
At the Hornsby at that stage I travel from the Central Coast to
Hornsby once a week. My mum owned a salon at that
time, so I became her apprenticefor the first year.
(08:11):
Yeah. Then I moved on from there.
I was fully qualified at 1819. And so when did you first manage
one? Was up here on the coast, yeah,
Teddy Woy, woy. I managed to sell one down there
at. What age?
8890. Man, yeah.
And then I got a great opportunity to work in Sydney
and I wanted to see what Sydney was all about, so I went down
(08:34):
there and managed multiple shopsdown there in Westfield.
Multiple ones. Oh, I'd start off at Hornsby and
manage that for a little while. Then they'd send me to Chatswood
and do that one and is. This with a chain chain.
Oh. OK.
With a chain, yeah. Yeah.
And then how did this one come about?
I came back to the coast and I was doing a lot of late nights
in Sydney and travelling home atmidnight.
(08:54):
It was too much, so I got a job back up here on the coast and I
started actually cutting the landlord's hair from here.
Oh, OK. So we're sitting in the car park
outside Wyoming Shopping Villageright now.
Is that the is that the village?Yeah.
And this place has been around 22 years.
It has, yes. You were one of the original
tenants from when it first opened.
When it first reopened, Wyoming Shopping Centre's been here for
(09:17):
a very long time. Oh.
And then it got re renovated 22 years ago when it went all under
one roof. Oh, and there's new renovations
happening just. Now with new renovations so.
Much going on? Lot going on.
You've never seen a more devastated person than when I
brought my daughter down after school one day and she ran in to
get some Bakers Delight? Yeah, and they'd closed for
renovations. She wasn't the only one.
(09:39):
Yeah, you can imagine. We stand on my breakfast every
morning for three weeks or so. A.
Three weeks was a fast turn around though it was quick.
So you're getting a big faceliftin there at the moment, which is
not you the the shopping. Centre shopping centre is.
Yes, shopping centre is. Yes, that's great.
That's gotta be exciting after 22 years of being in.
There. Yeah, yeah, well needed.
Gonna change your logo? I may do ever right?
(10:00):
I don't know yet. Just thinking like is that the
original that went on there 22 years?
Ago. Well, what?
Year. Are we talking 2002?
1003, yeah, that is very 2003. It is.
I don't mean that in a bad way, I just mean that's why that's it
looks like. Who is it?
Is it anybody? In the ticket, it's not anyone.
You know what people used to say?
(10:21):
Oh, they saw it was me and my sister-in-law.
Oh, really? It's not of us.
It's AI can't see it right now, 'cause the curtains.
It's girls. It's girls.
Yeah, 2 girls. Certainly.
Two. Yeah, one on each side.
Oh yeah. What did you think they were?
I have no idea. OK?
I can only picture the one and she looks like she's out of the
sugar babes. Yeah, like, you know one of
(10:41):
those. Girl groups 22 years ago, that
was kind of that was it. That was it.
Wait, does she now? I'm not even looking at the logo
now but I'm picturing she's got like a crop top and a PS belly
button. It's one's long, one's dark.
That's so funny. That is so Sugar Babes.
Yeah. What other groups are around
(11:02):
there? I think it was.
That was way after Spice Girls. Yes, there was.
But there were those girl groupsaround at that time.
Britney Spears, baby. One more time.
Yep. Sort of era as well.
Exactly. Yeah.
I could put something with the name angels and I didn't want
Angel wings and all that stuff. I wanted something to be more
funky. Yeah, and you name the salon
after your dog. No, Well, it's my name my
(11:23):
husband gave me. I'm sorry.
Then I named the dog that too. So you'd call you Angel?
Yeah. And then you went and named your
named your dog Angel. Yes.
Yes. Well, that's just confusing.
It was confusing, but yeah, we, I didn't wanna put my name up
there, so I said, what can I use?
It still represents me. Yeah, but not my name.
OK. That's why we chose Angel.
(11:44):
Yeah, yeah. So why did you, why did you open
your own one at that point? How did that happen?
Oh, so you were cutting the layer of the landlord here?
And she offered, she said what did you come into my cell the
the centre and have a look? I said oh OK.
So we teed it up and I came downone night after work and sat
with her in the office and worked out the all the bits and
(12:06):
pieces and then went home to my husband.
I said I think I've I'm opening up a salon, I don't know.
And he goes, Do you want to havetime?
Do you say well your husband? Well, boyfriend then, right?
Yeah, I said. Husband just came later.
Yeah, but yeah. He said wait, we're 24.
What? No, no, no, no.
Were you on a thing to try and get everything done by the time
you're 25 or something? You know, life's a lot longer
than that. You don't have to do it all in
(12:26):
the first quarter. I.
Was married at 26 so. Were you?
Yeah, Yeah. OK.
Yeah, crazy young not. Crazy young.
No, I've had fun. I'd Yeah.
No, I've been there. Done that.
Yeah, she'd already owned yourself.
You owned your own business for a couple of years.
Well, that point. Yeah.
How? And we did it all ourselves.
We yeah, my, my husband in therecutting concrete late at night,
setting alarms off. Fire brigade, turn it up.
(12:48):
Oh really? So you fitted it out yourself?
Yeah, we had tradies, of course,come in, but whatever we could
do, we did. 22 years ago, yeah. Do you remember your first
client? Very first one I do, yeah.
Where'd she come from? I say she.
I'm just presuming. Well, Amy, do you do dudes in
there? I've never seen any dudes in
there. What men?
Sorry. Yeah, we do.
Yeah, yeah, yeah, yeah, we do, men.
Yeah, always ladies that I see in there.
(13:10):
Yeah, yeah. But we do have the odd.
Yeah. And so who was who was first?
There was the lady that was first I can't remember to this
day her name but my second one was her name was Trish and she
she is still with me to this day.
No, yeah. I did all her kids hair as well.
Now they're all grown up, married Brinky.
Clearly the first one is not still coming in.
(13:30):
Like, oh, if you just said you can't remember her name.
Oh no. Not the very first one, no.
The first one, yeah. Shame.
Yeah. You should just never speak of
that first one again. No, it's a way better story to
go. Yeah, Trisha was the first.
Who's gonna know? I.
Know. Who's gonna know?
I would. Oh no.
Yeah. And how did that go on that?
First day, what was that like? Like nerve wracking?
Yeah, very nerve wracking 'causewe still didn't even have the
(13:53):
the shop front put in yet. Yeah, it had it all boarded up.
We just opened the doors. And have you done any
advertising at all? Yeah, I used to, Yeah.
Oh, OK. Used to where we first opened,
yes, but I haven't really neededto.
Now you just get people walking by.
Yep, got our main clientele. Did you?
I think I heard you say earlier that people all walked past and
go, oh, I didn't know there was a hair sell.
(14:14):
On in here, yes. And you've been there 22 years.
Exactly. And when they find out how long
I've been there, no way. Like, Oh yeah, it's same spot
said. Yeah, same spot.
I've moved, silly. That's amazing.
That's such a long time it is tobe in that one spot.
It doesn't feel like 22 years though.
You're only a couple of years away from having been in there
(14:38):
longer than you not being at that.
I mean, you moved in at 24. Yeah.
And you've been there 22 years. Wow.
Yeah. You ever had any like complete
hair disasters? Would say disasters, yeah.
No, not not complete disasters. Had a runaway.
Perm. What does that mean?
(14:58):
It just kept on curling and curling and curling.
No, the person got the perm and we know another perm and they
ran out of the cell on it. What's a runaway perm?
Well, that's what I call this person.
Yeah, I permed her hair, had therollers in it, and solution was
on. Yeah, she thought, can I duck it
on away? Yeah, that's fine.
That's no worries. Look, you've got about 15
minutes and I'll need to rinse it.
Well 20 minutes went past and she didn't come back and so I
(15:20):
sent my apprentice out the time to go find her, couldn't find
her, said security. An hour went past, couldn't find
her and I'm panicking so I rang the police.
The police turned up and they were giggling that I'd lost
somebody with permolas in their hair.
And I thought, Oh my. God, describe, Describe the
assailant. Well, well, keep on Permolas.
(15:40):
Yes? Anyway, she eventually came
back. Oh, she did.
I thought you're gonna say. And she's still out to this day.
And we're just worried because that's gonna set pretty full on
after. An hour with perm solution on
your hair? That's a bit scary.
What's? That gonna do?
Well it'll over process and go more frizzy and dry.
Oh yeah, but I never lost any hair.
It turned out perfect. What?
(16:01):
Happened. Where did she go?
Was she doing a runner? No, she went to Coles and went
to shopping and forgot the time.I thought it was like, you know,
you go to the restaurant and then you do the bail on the on
paying the bill. Just sneak on out.
And what's that one called? Can't remember.
It's not Ding Dong Ditch that's ringing the doorbell.
(16:25):
It was a test to see if you knew.
If you knew, then you're one of those bad people that does it.
I doubt it. If you just named it straight
away and went interesting, but no, I, I thought that's what
you're saying is you go halfway through through get to the point
in the treatment where you couldtake it from there yourself.
Yeah. And go, oh, I just need to pop
(16:45):
out to the bathroom, get in yourcar, go home, finish it
yourself. My.
Mum had that once, really, in his, in his many, many.
Someone did a runner, Yeah. He did A runner was bleach, went
out, never come back. It's like, Oh well.
With the bleach in, the bleach in.
I was watching you doing some foils in there just before and I
thought, man, that's gotta be anold antiquated thing.
(17:08):
Like surely there's a better newway to do whatever that thing
was you're doing. What's that?
Is that doing the Grays? Is that doing the colouring?
Is that? Putting highlights in there.
OK, so blonde foils, we're doinga base colour all over the
lady's hair and then we're putting lighter bits throughout
that colour, so you'd need it separated from your base colour.
(17:28):
What's the base colour? The colour I'm putting on her
roots to cover the greys. Which is the same as her hair
colour, no? It's not, no.
Oh, it's hard to explain this toa non hairdresser.
Yeah. It was interesting.
Little pause there. It's hard explaining this to
her. The non hairdresser.
Don't say idiot. No, no, no, no, no.
(17:51):
Don't say bald guy. Yeah, no.
I don't understand what's going on in there at all.
It's a chemical process. Isn't it chemical process?
Yeah. I mean, I did a bit of it when I
was back in school. I would put lemon juice in my
hair, yes, and then just go out in the sun.
Yep, that's an old tale, that one.
It works. Yeah, it does.
Yeah, I mean. It's probably really good for
it. You know, I used to say you
don't grab a beer and put it through your head too.
(18:13):
I wouldn't know that they probably all work and you're
just telling people it doesn't so that you keep getting
business. Well, you could, who knows?
We could all be pouring beer on our heads and just sitting
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Let me tell you about some mighty helpful folks that would
be King Cumber Mitre, 10, who'vebeen supporting the Pod Van
since around 1967. I spotted the other day that
they do seniors discounts on Tuesdays.
(19:41):
You can get 10% off. It's such a shame.
I am so, so, so ridiculously faraway from ever being able to get
that. But something to look forward
to. And what about Gwendoline
Bowling Club coming up to a yearof support for the Pod Van
podcast? If you haven't been out there,
it's such a nice. Spot right on the lakefront.
You can dine upstairs on the balcony and look out over the
(20:04):
lake. The food is beautiful.
It's all done by the Dish catering group and they always
have so much on Friday night vibe, Saturday sips, Sunday
sessions, Monday melancholy. That's not a thing.
I was just going with the alliteration.
They've got Mick Raffles on a Thursday, should be on a Monday,
then it'll be the Monday meet up.
Don't worry, I'll bring it up with them.
Best way to stay up to date withwhat they're doing is check out
(20:24):
their Facebook page or Gwandalinbowlingclub.com dot AU cat with
rabbit man. You would have seen some
different trends, yes, and things over the.
Years, definitely. Did you cop the Rachel?
Did people? To get them coming, they love
the Rachel or friends. And you know what?
Still some people, they still like that haircut.
(20:45):
Do they say I want the Rachel? No way.
We. Want Rachel from Friends
Haircut? Do you say to them, are you
aware it's 2025? Yeah.
Have you have you had like any strange requests?
What way I don't. Know I like what I need to do
with their hair. Yeah, alright.
Well maybe I should have said atthe start all my questions will
(21:06):
be to do with hair. OK, I was picking in slow just.
Like wait, what's he asking about?
How did he hear about that? Strange requests.
Always horrific requests I thinkI've had was that somebody came
in and was going to pay me a lumps big lump sum money to ruin
somebody else's hair for them. No way.
(21:29):
Yes, yes. Wait, this is scandalous.
Yeah. So.
Oh my God, that's horrible. So they knew that this other
person was coming in for an appointment.
Yes, they were good friends. They were.
And they both used to come in and then it turned very sour and
I got asked to rule on this other person's hair.
How bad did you do it? I didn't do it.
(21:51):
I like both of them. I'm not getting involved in that
scandal. Oh man, actually came and
offered you money to ruin someone else's, Yeah.
Yeah, yeah, I've never forgottenthat one.
How much would it have taken though for you to?
A little bit more than what they're.
Off enough for you to be out of business.
Exactly. Out of business and OK with what
(22:12):
you did for the rest of your life.
That's right. What other trends have you seen
other than the Rachel? Ohh.
Have you heard of the move? Hughes.
Move. It's called the move.
It's a perm, but it's I can't think.
A perm? Still a thing?
Yeah, hey. Really.
Yeah, do a lot of the elderly perms.
Why do people want a? Perm what to make their hair
curlier to easy manage. Maybe the elderly right there
rhymes so they can set it at home, blow dry it, it's more
(22:34):
manageable. What's setting it setting?
Is it in bigger rollers? After you've permed it?
You set it in bigger rollers andthen they just put a brush
through and it's all nicely placed and curled.
Huh. Things you guys have to do, eh?
Is a mullet and you had to permit.
That was called the move. It was a mullet.
And you permed it turned mullet.Oh, OK, yeah.
We did a few of those. They were awful.
(22:56):
He'd get a few mullets around the Meng here.
Yeah, he'd do. Yeah.
You know, there's a mullet convention up at Morissette.
I had a guy grow his mullet. They could think.
That's just people living there.No, it's actually not a
convention. That was for the best mullet.
They all went up there. I couldn't believe it was a
thing. I was like oh mullets went out
years ago. Well let's say with the rats
(23:17):
tails they left. I'm no, I'm pretty sure that was
just a bunch of likes going downthe shops.
It's you hear about the mullet convention.
What did you guys organize this whole mullet convention?
What mullet convention? Yeah.
And the rats tails. Those things are amazing, aren't
they? They were.
Disgusting. What?
Do you mean were they're around again?
I know they are. Yeah, you know they are.
(23:38):
Have you ever? Had anyone ask for you to do
something with their hair and you've either tried to talk them
out of it or you have talked them out of it?
Yes. Yeah, really.
Yes. Yeah, I won't do something that
I can't deliver or that it's notgonna work or it's not gonna.
Suit really. Do you get people coming in with
cutouts from magazines? Yes, mainly phones now.
(23:59):
Phones now, yeah. And going I wanna look like
this, Yes. And then do you have to say, it
doesn't matter what I do with your hair, you are not going to
look like that? Not in that way.
I usually get can you like do that hairstyle?
But can you also do the faceliftwith that?
Oh, that's good. I'm not that talented, but I
could do something with the hair.
(24:20):
Yeah, but do you get them sometimes where you where
they'll go? Can you do this hairstyle on me
and you'll go? That's not gonna work.
If it's not gonna work, then I'mgonna say no, I'm not gonna do
it. Depends on their face.
Their their hair, really. Top of hair.
You know, some people show me photos they've got in the photo.
The client's got thick hair. The person sitting in front of
me hasn't got a feather to fly with.
(24:40):
So how's that gonna work? Yeah.
So it's gotta suit that person'sstill.
And then how's that when you tell them they've they've set
their mind on those hairstyle. I'm gonna go and get this.
We we we do. We still kinda do that.
I mean, you're not, but I'm not gonna say no, but I'm gonna
advise that maybe we don't do itthis way.
We might do it that way. So still get a similar effect.
Yeah, but workable. Do you just?
(25:01):
Go Like I see the photo you've got there, but she's a Hollywood
actress and you've got quite a chubby face.
Not allowed to do that. Not allowed to do that.
Do you know what it sounds like?Inspired, Unemployed.
There's these guys in there doing a TV show and it's it's
essentially like they would go in and pretend they are a
(25:21):
hairdresser in a cell on. It's prankster.
OK, Yeah, yeah. And they film with the gazillion
cameras around doing things likethat, though they've got an
earpiece in. Yeah.
And one of them will be pretending to be the hairdresser
and then the mates behind the scenes will say to him through
his earpiece, you've gotta say that won't suit you 'cause
you've got quite a chubby face. It's horrible.
(25:42):
I, I watched about 5 minutes of it and I'm like, they were doing
1 where they were doing like foot massage, one of those
places the, the thing that. And then one of them says now
suck on the big toe. Oh.
Yeah. And if you don't do the things,
then you fail, the challenges don't.
It is so cringy to watch. Gotta be in the right mood to to
(26:04):
watch it. Oh.
Don't have a look later. I used to do some of that stuff
in those kind of situations and just be filming it, and I wonder
if I could pass myself off as a hairdresser.
I just need to know a few terms and stuff, I suppose.
I think you've actually gotta dothe job, yes as well.
That's right, you gotta do the whole bit.
I just sat in front of you and just asked if I could pass
myself opposite hairdresser. I'm looking for staff but.
(26:25):
What do you mean? How emotional does it get for
some people when they, I don't know, you get all sorts of
different emotional things rightafter a breakup, Yes.
Doing the change of the hair, that's a big thing, isn't?
It That's a big thing. Yeah.
And do they tell you at the time?
Yeah. Tell us what they're going
through. You know, that's where we become
the counsellors. We're there to help.
(26:47):
What sort of stuff have you had in the chair without identifying
anybody? Well, you mean like marriage
breakups? Really.
Yeah. At home, people passing away,
husbands, things like that. You know, it can be emotional.
And you go home and you do feel drained some nights.
Do you? Yeah.
And like, some nights I'll go home and I'll say to my husband,
my daughter, just I just don't feel like talking right now.
(27:07):
I'll just go and just shut down just for an hour.
Just. I need my quiet time.
Funny. Hey, there are things you don't
think of people in their occupations Yeah, people open up
to you. They.
Do and you know, it touches our heart too.
You know, we go home and we're thinking about those people, You
know, how are they? What are they doing now?
It does get emotional. I know someone who's looking at
getting into support work and I just, I think, oh, like I could
(27:30):
do it, 'cause I don't have a heart.
I have enough that I can care for the person, but I'm not
going to take their stuff on andgo home and be upset over it.
Yeah, there's some people who are real empaths and they will
take it on and feel it and go. Home, Yes.
Yeah. And you'd get some of that for
your job. We do, yeah.
I'm about to record an episode with some vets, actually.
(27:52):
And that was one of the things Iwas going to bring up with them
was, I mean, imagine telling, going out and telling the family
out in the waiting room that youbetter come in and say goodbye.
Yeah. Surely that's got to have an
effect on them or have they've done it that much?
It's just part of the job part. Of the job sometimes.
Yeah, wow. So as a hairdresser, it affects
you with the things people are telling you.
(28:13):
Not or everyone, but the ones that really touch your heart,
yeah. Why do you think it is that
everyone opens up to a hairdresser?
I said I don't know. We're like a best friend in a
way. We're we're there.
We listen. We don't judge, we don't tell
them what to do. We're just there to listen.
Well, that's all we do. You should.
Charge them like an extra fee atthe end for therapy I.
(28:33):
Think a lot of us hairdressers think that way, Should be
charging that little bit more delivery.
It's like, can we sit down and tell you our problems now?
Just like down the chair, they start telling you problems and
you just hand them like a card with prices on it.
(28:55):
Actually select what you're going through here, and this is
how much it's gonna cost you forme to hear that.
And some of it we don't wanna hear.
It might be a bit extra. These are the things you cannot
discuss with. Me.
'Cause I can't be bothered. Listen, geez, I could always say
you could do remember that Karen's restaurant that opened
up there was just, they were just nasty to people.
(29:18):
It's probably a hairdresser thatcould do something about.
That job, so much stuff. So you go, OK.
Don't wanna know? Boring.
Ah, fun. What's your most memorable
before and after? Did you get those like
(29:38):
transformations? Used to, but they're so hard to
pinpoint One. Yeah.
Everybody that walks in that door, their hair is different,
their lifestyle is different. Every person is a creation, a
different transformation that you're doing every day.
Not everybody's the same haircut, but.
My, I mean, I would think most are coming in to get the ends
done. OK, Obviously that's.
(30:00):
Not. That's obviously I said
something wrong there. How do when I say something dumb
and I don't know that I'm sayingthat it's fine, I'm saying
something dumb on purpose. And that one there I thought was
actually very pretty switched old with it.
Yeah. And just get the ends done.
Just yeah, just need to top off the split ends.
Ohh. Just a trip with them and you do
get your major once as well. Yeah, they're hard to pinpoint.
(30:22):
But do you get those on the where they come in and go?
We're going drastic Yes, today we're.
Going they, they had long hair, chocolate, short with their
colours, whatever. Yeah, it's fun times.
It's more fun when they say do what you want and that's fun.
No way. Yeah, some just say do what?
You want some Don't care what you're doing.
Do what you want. I like to still ask pinpoint
questions just so I don't. Yeah.
(30:42):
I'm thinking of a buzzcat. Yeah.
I'm thinking undercut. What do you think?
Not that drastic, but yeah, speak creative, you know?
Yeah, you really get that. People just go and do you want?
Whatever, whatever. Don't care what colour, whatever
you want. To do some people just not care
about their hair, but they're just there because they kind of
have to be, I guess. Yeah, they do.
(31:04):
Do you have to be like what if you don't?
What happens to those split ends?
They come all the way up well into your head.
Exactly. They're it's dead.
It's not gonna do anything. It's gonna look crappy.
So you just gotta cut them off. What did you see after COVID?
Oh, disaster. Can you imagine being in a
beauty cell on? Oh yeah, some of those I saw
(31:25):
enough. The home bleachers, the home
colours, the haircuts. Yeah, the one I loved the most
is the sticky tape that she pulled a fringe down, put sticky
tape on it and then cut it and wonder why it was up here, not
down here. I don't know the answer to that
one. So because she had pulled it
down. Put it down and put sticky tape
over it. Yeah, and then cut her fringe.
Yeah, I'm not saying the problemyet.
(31:46):
OK, Well, once you've stretched that out, yeah, and you've
sticky tape, so it's really straight and cut it.
Sticky tape to the forehead. Forehead.
And she's cut it, then it pops. So once you've stretched that
here, it pops up. So the fringe that you've cut
here now ends up here because it's come up.
Oops, yeah, oops. Oh, Can you imagine that moment?
Yeah, when she's taking the tapeoff or whatever.
(32:07):
Probably not even taking the tape.
You just. So you just do the sniffs and
sniffs. Across and it all goes and all
comes up and you go, Oh my God. Yeah, no, exactly.
And what do you do with that? There's none of you.
Really, that's just gotta grow out.
Yeah, you know, But everybody was watching YouTube and
everything on how to cut hair, and everybody felt they were
hairdressers. Yeah, yeah.
Did you get a bit of a breakthrough that?
(32:27):
Time. I did.
I loved it, Yeah. It's only the people that
thrived through that time. I did.
I had enjoyed having some time off.
It was lovely. It was stressful though, very
stressful. On the bank account.
On the bank account? Yeah, exactly.
And when were we allowed to open?
And you know. The thing was about that time is
this like you can look back on it now and you look back on it
(32:50):
very differently when you're in it, like right at the start of
it. And then as all the lockdowns
happen, all that sort of thing, you don't actually know, like,
when do we come out of this, like all the time or will we?
Is this life now? Like, is this thing just gonna
keep getting worse and worse andworse to the point where just we
have to wear masks everywhere and we have to do this
(33:12):
everywhere and that and certain businesses will just never come
back? Exactly you.
Just didn't know at the time. I had no idea.
I stressed for probably a good month when the first lockdown,
yeah, I mean, And then I thought, well, at that point
stressing I can't do anything about it.
Yeah. You know, I just had to go with
the flow and. Then what?
What happened with you with as hairdressers when you could
(33:33):
wait? Could you stay open through
lockdowns? You weren't an essential
service. No, we weren't The first
lockdown we were allowed to, yeah, but the second one, no.
And then when you did open back up again, was it like everyone's
wearing masks? Everyone had to wear masks.
We were only allowed see there was only 5 people in the salon
at one time. Yeah, I put barriers up.
I had it all working that only one person could come in at a
(33:54):
time and sit them down. The one .5 metre distancing and
yeah, you know you had people checking on you too if you had
more than certain people in yourshop or dropping you in.
There's a crazy time. Very strict for that.
It's kind of. Weird.
It's a weird throwback when you're in a business and you see
up one of those one one of the signs up on the thing or
something like about keeping 1.5yes apart or you see the
(34:16):
stickers on the floor. That's right, yeah.
You see those and go, I rememberthat.
That's crazy. What's your nerve levels now?
Actually, not that. Yeah.
Yeah, not that that's true. Fine.
You almost forget what you're doing here.
Yeah, it wasn't for this microphone in front of your face
and the headphones. On, I think that's the bit.
Why? You've done great.
Thanks so much for jumping in. This is one of those occupations
(34:37):
that I did want to talk to someone for quite a long time
and just get the the other side of it.
And yeah, that bit where you talked about when you go home
and that it what people have said through the day can affect
you. It does, yes.
Not upset. Alright, well, let's go and
we'll go and start making up those cards to hand to people if
they start talking to you about certain things.
Just the bonus rates. Yeah, bonus services 01.
(34:59):
Last one, something I did see, there's a lady in there when I
was in just before, and she was leaning back.
She had the head in the basementjust getting the hair done, and
she's getting the like the scalpmassage.
God, I miss that. Yeah.
Can you just come in and just get that?
We just do. People shampoo.
Sometimes they just come in and have a shampoo done and the
massage, that's it. They really do.
Yeah, they really. We do.
We've got a handful. Of them, yeah.
(35:20):
What about no shampoo? Don't.
Don't worry about any of that. I just want a head massage.
No, we don't do that. You gotta have the shampoo and
the conditioner and the massage.Yeah, yeah.
Otherwise you'd really just a massage place.
Exactly. Yeah.
You want a massage? Get a massage parlour.
Yeah, and that's what we'll takeout of this.
Now, I've got a great story for when someone says to me, I don't
know why they would ask me. As good as someone goes, what's
(35:41):
the weirdest thing a hairdresser's ever said to you?
And I had one say, if you want amassage, go to a massage
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With Rabbit, I record this podcast inside a cute little
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place. Podcast with Rabbit.
(01:46):
So this is Katrina. She's from Angel's Hair Studio
in Wyoming. And Ring Point.
That's correct, yes. I called it Pointe Claire when I
put it up online. Send people to the wrong place
and you gave us the prize to give away to someone who wanted
to go in and get their hair. I don't know.
What is it a transformation? It's AI don't know a treatment
(02:08):
of some sort. Yes, it's full colour foils cut
by dry treatment. Yeah, make yourself feel better.
Yeah, I don't understand a lot of the terms because it's been a
while for me. Yeah, man, I was very amused
just then. I just went and sat in the chair
and put the Cape on. It's probably not called a Cape.
Yes, it is. Oh, really?
Right. Yeah, that's funny because I sat
(02:28):
in there, I got this photo takenand man, that was amusing me
because I was just going to put it up with no caption or
anything. In fact, that's what I did.
I put it up and it just says caption this and it's just going
to be a whole bunch of people just going, oh, someone took a
wrong turn. I only asked for a little off
the top of the sides. I know that I sent you through a
(02:49):
few questions ahead of time could because you were freaking
out. Oh, yes.
Which is just so funny because like I say, I know you and
you're a talker. I go in there and stop by the.
I will walk past salon, right? Yes, I'll walk past the salon
and just pop in and have a chat to you while you're trying to
get work done. Yeah.
And it was from one of those times when I just popped in and
I went, oh, I should get you in for an episode.
(03:10):
You're a good talker. Yeah, I can talk all day long,
yeah, but put me in a situation like this, I get a bit nervous.
Yeah, you watch, you'll be fine.So those questions I sent
through to you, I've come up with a whole bunch more since
I've been sitting there in the cell on things like, oh, side
note, I want to go back in and record.
I think it'd be a very funny video to record me trying to
(03:30):
work out what the things are in there because there's some
things next to me. There were these things they had
like rubber bands on them and they looked like golf Tees.
Big. Firm Rollers.
Perm rollers. Oh, they're not like what they
used to be. They used to be big, big round
thing. They they cylinder.
Oh, they're setting rollers. Two totally different things,
and. What about the Bay City Rollers?
(03:55):
Yeah, I think, I think we'd havea blast going in there and just
looking at all the because I waslooking at these things going.
What the hell was that for? Oh bastard.
One point I went, what's that inthere?
And it looked like, I don't know, there was this creamy
coloured stuff and then there was a of some other stuff.
Oh, that's colour. Dying there.
Yeah, yeah, yeah, yeah. OK, so I was watching you and I
(04:17):
was watching one of the other hairdressers as you were both
doing thing and you were both silent at the time. 1 was she
wasn't blow drying. She's done something I can't
remember. You were putting in the foils
and you're just quiet. And the lady who's getting it
done, she's just staring down atthe floor and I say, what are
you thinking about then? Everything you.
Just off in your own world as you're doing it, like, 'cause
(04:37):
you talk lots, yes, when you're talking back and forth and that
and then, but other times you get ones that just wanna read
the magazine or exactly go on their phone or whatever.
What are you thinking about then?
I'm planning my next move of what I'm gonna do with that
hair. How is that going to end up?
So you're still in the moment. Yeah.
Oh, you don't just get lost thinking about what's for dinner
tonight. Oh.
Sometimes you do. Yeah.
(04:58):
You know you could. Go onto autopilot.
Yeah, With. You've done it a million times,
yeah. You do a blindfolded some days.
Do some people come in and just like, wanna just put headphones
in and not talk? Yes.
Yeah, I reckon I'd be one of those.
And is that OK? That's fine.
Yeah, Yeah. You, you kind of sense the
people that want to talk and then people that don't want to
talk. It's almost like a massage
(05:19):
therapist. I reckon they've got to read the
room as well. You have to.
Yeah, because there's been timesI, I got one time I was invited
in to experience the facial treatment and I hated it because
she just talked to me the entiretime and I wasn't able to, I had
to respond the whole time. That's right.
(05:40):
I don't want to talk. No, not when you're having a
facial massages and things like that.
Yeah, yeah. I used to do a thing with
massages where if they went and So what do you do for work?
I'd go Carpenter. I'd just say that because if I
said, oh, I'm on the radio, but oh, what station?
Yes. And then away we go on that
whole chat. I say I'm a Carpenter and the
conversation just stops for somereason.
(06:02):
And then I just don't say anything else.
And yeah, I think it is a you. Have to read read people.
Do some people just come in and tell you their whole life
stories? Yeah, they're like counsellors
some days. Really.
Yes. Have you had people cry in the
chair? Yeah.
Over what? Not over their hair, but over
life as yourself. I've never really experienced
(06:24):
that. Thank God.
Yeah, no, but yeah, they're coming.
But you do know that people go home and cry about their hair,
yes? Do they ever come back?
Oh yeah, of course they would. Yeah, sometimes they do.
Yeah. You know, I like the myth.
You know, they're not happy to reach out.
Yeah, and we can fix any problem.
The other people in my family that have hair and they go and
get a haircut and then they justcome back and they just.
They're not happy. Yeah.
(06:46):
And then within a couple of days, it's fine.
Bald, bald guy on the outside isjust going Nah, you just need to
get used to it and worry about it.
It's just hair. Great facts in six weeks.
See. Give it six weeks, it'll be
fine. Fine, nothing to worry about.
But have you had someone like fully oversharing, like telling
you stuff and you're like. Whoa, yes.
(07:07):
Can you think of any? Can you say no?
I'd rather not. Wow, give me some clues though.
No. Wow, what?
We're not trying to think. It's been a long time.
Yeah. How long since when you opened
this? 22 years this November.
That's you're barely 22. Yeah, that's what's crazy about
it. You're barely 22.
You have been a baby when you opened it 22 years.
(07:28):
And how now we're gonna work outyour age, because I know it was
you were very young when you started your own business.
I was, yes, I was 24. 24 Yes Holy that gutsy moves Mav.
It was. It was.
So you were working as a hairdresser I.
Was yeah, I'd managed a lot of salons down in Sydney.
You'd managed a lot by 20. 4 Yep.
(07:51):
Yeah, I started my apprenticeship.
I left school at 15 year. 9 I left.
Wow. And two days later I started
hairdressing apprenticeship. OK, did you have to go away to
hairdressing schools? I peed.
At the Hornsby at that stage I travel from the Central Coast to
Hornsby once a week. My mum owned a salon at that
time, so I became her apprenticefor the first year.
(08:11):
Yeah. Then I moved on from there.
I was fully qualified at 1819. And so when did you first manage
one? Was up here on the coast, yeah,
Teddy Woy, woy. I managed to sell one down there
at. What age?
8890. Man, yeah.
And then I got a great opportunity to work in Sydney
and I wanted to see what Sydney was all about, so I went down
(08:34):
there and managed multiple shopsdown there in Westfield.
Multiple ones. Oh, I'd start off at Hornsby and
manage that for a little while. Then they'd send me to Chatswood
and do that one and is. This with a chain chain.
Oh. OK.
With a chain, yeah. Yeah.
And then how did this one come about?
I came back to the coast and I was doing a lot of late nights
in Sydney and travelling home atmidnight.
(08:54):
It was too much, so I got a job back up here on the coast and I
started actually cutting the landlord's hair from here.
Oh, OK. So we're sitting in the car park
outside Wyoming Shopping Villageright now.
Is that the is that the village?Yeah.
And this place has been around 22 years.
It has, yes. You were one of the original
tenants from when it first opened.
When it first reopened, Wyoming Shopping Centre's been here for
(09:17):
a very long time. Oh.
And then it got re renovated 22 years ago when it went all under
one roof. Oh, and there's new renovations
happening just. Now with new renovations so.
Much going on? Lot going on.
You've never seen a more devastated person than when I
brought my daughter down after school one day and she ran in to
get some Bakers Delight? Yeah, and they'd closed for
renovations. She wasn't the only one.
(09:39):
Yeah, you can imagine. We stand on my breakfast every
morning for three weeks or so. A.
Three weeks was a fast turn around though it was quick.
So you're getting a big faceliftin there at the moment, which is
not you the the shopping. Centre shopping centre is.
Yes, shopping centre is. Yes, that's great.
That's gotta be exciting after 22 years of being in.
There. Yeah, yeah, well needed.
Gonna change your logo? I may do ever right?
(10:00):
I don't know yet. Just thinking like is that the
original that went on there 22 years?
Ago. Well, what?
Year. Are we talking 2002?
1003, yeah, that is very 2003. It is.
I don't mean that in a bad way, I just mean that's why that's it
looks like. Who is it?
Is it anybody? In the ticket, it's not anyone.
You know what people used to say?
(10:21):
Oh, they saw it was me and my sister-in-law.
Oh, really? It's not of us.
It's AI can't see it right now, 'cause the curtains.
It's girls. It's girls.
Yeah, 2 girls. Certainly.
Two. Yeah, one on each side.
Oh yeah. What did you think they were?
I have no idea. OK?
I can only picture the one and she looks like she's out of the
sugar babes. Yeah, like, you know one of
(10:41):
those. Girl groups 22 years ago, that
was kind of that was it. That was it.
Wait, does she now? I'm not even looking at the logo
now but I'm picturing she's got like a crop top and a PS belly
button. It's one's long, one's dark.
That's so funny. That is so Sugar Babes.
Yeah. What other groups are around
(11:02):
there? I think it was.
That was way after Spice Girls. Yes, there was.
But there were those girl groupsaround at that time.
Britney Spears, baby. One more time.
Yep. Sort of era as well.
Exactly. Yeah.
I could put something with the name angels and I didn't want
Angel wings and all that stuff. I wanted something to be more
funky. Yeah, and you name the salon
after your dog. No, Well, it's my name my
(11:23):
husband gave me. I'm sorry.
Then I named the dog that too. So you'd call you Angel?
Yeah. And then you went and named your
named your dog Angel. Yes.
Yes. Well, that's just confusing.
It was confusing, but yeah, we, I didn't wanna put my name up
there, so I said, what can I use?
It still represents me. Yeah, but not my name.
OK. That's why we chose Angel.
(11:44):
Yeah, yeah. So why did you, why did you open
your own one at that point? How did that happen?
Oh, so you were cutting the layer of the landlord here?
And she offered, she said what did you come into my cell the
the centre and have a look? I said oh OK.
So we teed it up and I came downone night after work and sat
with her in the office and worked out the all the bits and
(12:06):
pieces and then went home to my husband.
I said I think I've I'm opening up a salon, I don't know.
And he goes, Do you want to havetime?
Do you say well your husband? Well, boyfriend then, right?
Yeah, I said. Husband just came later.
Yeah, but yeah. He said wait, we're 24.
What? No, no, no, no.
Were you on a thing to try and get everything done by the time
you're 25 or something? You know, life's a lot longer
than that. You don't have to do it all in
(12:26):
the first quarter. I.
Was married at 26 so. Were you?
Yeah, Yeah. OK.
Yeah, crazy young not. Crazy young.
No, I've had fun. I'd Yeah.
No, I've been there. Done that.
Yeah, she'd already owned yourself.
You owned your own business for a couple of years.
Well, that point. Yeah.
How? And we did it all ourselves.
We yeah, my, my husband in therecutting concrete late at night,
setting alarms off. Fire brigade, turn it up.
(12:48):
Oh really? So you fitted it out yourself?
Yeah, we had tradies, of course,come in, but whatever we could
do, we did. 22 years ago, yeah. Do you remember your first
client? Very first one I do, yeah.
Where'd she come from? I say she.
I'm just presuming. Well, Amy, do you do dudes in
there? I've never seen any dudes in
there. What men?
Sorry. Yeah, we do.
Yeah, yeah, yeah, yeah, we do, men.
Yeah, always ladies that I see in there.
(13:10):
Yeah, yeah. But we do have the odd.
Yeah. And so who was who was first?
There was the lady that was first I can't remember to this
day her name but my second one was her name was Trish and she
she is still with me to this day.
No, yeah. I did all her kids hair as well.
Now they're all grown up, married Brinky.
Clearly the first one is not still coming in.
(13:30):
Like, oh, if you just said you can't remember her name.
Oh no. Not the very first one, no.
The first one, yeah. Shame.
Yeah. You should just never speak of
that first one again. No, it's a way better story to
go. Yeah, Trisha was the first.
Who's gonna know? I.
Know. Who's gonna know?
I would. Oh no.
Yeah. And how did that go on that?
First day, what was that like? Like nerve wracking?
Yeah, very nerve wracking 'causewe still didn't even have the
(13:53):
the shop front put in yet. Yeah, it had it all boarded up.
We just opened the doors. And have you done any
advertising at all? Yeah, I used to, Yeah.
Oh, OK. Used to where we first opened,
yes, but I haven't really neededto.
Now you just get people walking by.
Yep, got our main clientele. Did you?
I think I heard you say earlier that people all walked past and
go, oh, I didn't know there was a hair sell.
(14:14):
On in here, yes. And you've been there 22 years.
Exactly. And when they find out how long
I've been there, no way. Like, Oh yeah, it's same spot
said. Yeah, same spot.
I've moved, silly. That's amazing.
That's such a long time it is tobe in that one spot.
It doesn't feel like 22 years though.
You're only a couple of years away from having been in there
(14:38):
longer than you not being at that.
I mean, you moved in at 24. Yeah.
And you've been there 22 years. Wow.
Yeah. You ever had any like complete
hair disasters? Would say disasters, yeah.
No, not not complete disasters. Had a runaway.
Perm. What does that mean?
(14:58):
It just kept on curling and curling and curling.
No, the person got the perm and we know another perm and they
ran out of the cell on it. What's a runaway perm?
Well, that's what I call this person.
Yeah, I permed her hair, had therollers in it, and solution was
on. Yeah, she thought, can I duck it
on away? Yeah, that's fine.
That's no worries. Look, you've got about 15
minutes and I'll need to rinse it.
Well 20 minutes went past and she didn't come back and so I
(15:20):
sent my apprentice out the time to go find her, couldn't find
her, said security. An hour went past, couldn't find
her and I'm panicking so I rang the police.
The police turned up and they were giggling that I'd lost
somebody with permolas in their hair.
And I thought, Oh my. God, describe, Describe the
assailant. Well, well, keep on Permolas.
(15:40):
Yes? Anyway, she eventually came
back. Oh, she did.
I thought you're gonna say. And she's still out to this day.
And we're just worried because that's gonna set pretty full on
after. An hour with perm solution on
your hair? That's a bit scary.
What's? That gonna do?
Well it'll over process and go more frizzy and dry.
Oh yeah, but I never lost any hair.
It turned out perfect. What?
(16:01):
Happened. Where did she go?
Was she doing a runner? No, she went to Coles and went
to shopping and forgot the time.I thought it was like, you know,
you go to the restaurant and then you do the bail on the on
paying the bill. Just sneak on out.
And what's that one called? Can't remember.
It's not Ding Dong Ditch that's ringing the doorbell.
(16:25):
It was a test to see if you knew.
If you knew, then you're one of those bad people that does it.
I doubt it. If you just named it straight
away and went interesting, but no, I, I thought that's what
you're saying is you go halfway through through get to the point
in the treatment where you couldtake it from there yourself.
Yeah. And go, oh, I just need to pop
(16:45):
out to the bathroom, get in yourcar, go home, finish it
yourself. My.
Mum had that once, really, in his, in his many, many.
Someone did a runner, Yeah. He did A runner was bleach, went
out, never come back. It's like, Oh well.
With the bleach in, the bleach in.
I was watching you doing some foils in there just before and I
thought, man, that's gotta be anold antiquated thing.
(17:08):
Like surely there's a better newway to do whatever that thing
was you're doing. What's that?
Is that doing the Grays? Is that doing the colouring?
Is that? Putting highlights in there.
OK, so blonde foils, we're doinga base colour all over the
lady's hair and then we're putting lighter bits throughout
that colour, so you'd need it separated from your base colour.
(17:28):
What's the base colour? The colour I'm putting on her
roots to cover the greys. Which is the same as her hair
colour, no? It's not, no.
Oh, it's hard to explain this toa non hairdresser.
Yeah. It was interesting.
Little pause there. It's hard explaining this to
her. The non hairdresser.
Don't say idiot. No, no, no, no, no.
(17:51):
Don't say bald guy. Yeah, no.
I don't understand what's going on in there at all.
It's a chemical process. Isn't it chemical process?
Yeah. I mean, I did a bit of it when I
was back in school. I would put lemon juice in my
hair, yes, and then just go out in the sun.
Yep, that's an old tale, that one.
It works. Yeah, it does.
Yeah, I mean. It's probably really good for
it. You know, I used to say you
don't grab a beer and put it through your head too.
(18:13):
I wouldn't know that they probably all work and you're
just telling people it doesn't so that you keep getting
business. Well, you could, who knows?
We could all be pouring beer on our heads and just sitting
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Let me tell you about some mighty helpful folks that would
be King Cumber Mitre, 10, who'vebeen supporting the Pod Van
since around 1967. I spotted the other day that
they do seniors discounts on Tuesdays.
(19:41):
You can get 10% off. It's such a shame.
I am so, so, so ridiculously faraway from ever being able to get
that. But something to look forward
to. And what about Gwendoline
Bowling Club coming up to a yearof support for the Pod Van
podcast? If you haven't been out there,
it's such a nice. Spot right on the lakefront.
You can dine upstairs on the balcony and look out over the
(20:04):
lake. The food is beautiful.
It's all done by the Dish catering group and they always
have so much on Friday night vibe, Saturday sips, Sunday
sessions, Monday melancholy. That's not a thing.
I was just going with the alliteration.
They've got Mick Raffles on a Thursday, should be on a Monday,
then it'll be the Monday meet up.
Don't worry, I'll bring it up with them.
Best way to stay up to date withwhat they're doing is check out
(20:24):
their Facebook page or Gwandalinbowlingclub.com dot AU cat with
rabbit man. You would have seen some
different trends, yes, and things over the.
Years, definitely. Did you cop the Rachel?
Did people? To get them coming, they love
the Rachel or friends. And you know what?
Still some people, they still like that haircut.
(20:45):
Do they say I want the Rachel? No way.
We. Want Rachel from Friends
Haircut? Do you say to them, are you
aware it's 2025? Yeah.
Have you have you had like any strange requests?
What way I don't. Know I like what I need to do
with their hair. Yeah, alright.
Well maybe I should have said atthe start all my questions will
(21:06):
be to do with hair. OK, I was picking in slow just.
Like wait, what's he asking about?
How did he hear about that? Strange requests.
Always horrific requests I thinkI've had was that somebody came
in and was going to pay me a lumps big lump sum money to ruin
somebody else's hair for them. No way.
(21:29):
Yes, yes. Wait, this is scandalous.
Yeah. So.
Oh my God, that's horrible. So they knew that this other
person was coming in for an appointment.
Yes, they were good friends. They were.
And they both used to come in and then it turned very sour and
I got asked to rule on this other person's hair.
How bad did you do it? I didn't do it.
(21:51):
I like both of them. I'm not getting involved in that
scandal. Oh man, actually came and
offered you money to ruin someone else's, Yeah.
Yeah, yeah, I've never forgottenthat one.
How much would it have taken though for you to?
A little bit more than what they're.
Off enough for you to be out of business.
Exactly. Out of business and OK with what
(22:12):
you did for the rest of your life.
That's right. What other trends have you seen
other than the Rachel? Ohh.
Have you heard of the move? Hughes.
Move. It's called the move.
It's a perm, but it's I can't think.
A perm? Still a thing?
Yeah, hey. Really.
Yeah, do a lot of the elderly perms.
Why do people want a? Perm what to make their hair
curlier to easy manage. Maybe the elderly right there
rhymes so they can set it at home, blow dry it, it's more
(22:34):
manageable. What's setting it setting?
Is it in bigger rollers? After you've permed it?
You set it in bigger rollers andthen they just put a brush
through and it's all nicely placed and curled.
Huh. Things you guys have to do, eh?
Is a mullet and you had to permit.
That was called the move. It was a mullet.
And you permed it turned mullet.Oh, OK, yeah.
We did a few of those. They were awful.
(22:56):
He'd get a few mullets around the Meng here.
Yeah, he'd do. Yeah.
You know, there's a mullet convention up at Morissette.
I had a guy grow his mullet. They could think.
That's just people living there.No, it's actually not a
convention. That was for the best mullet.
They all went up there. I couldn't believe it was a
thing. I was like oh mullets went out
years ago. Well let's say with the rats
(23:17):
tails they left. I'm no, I'm pretty sure that was
just a bunch of likes going downthe shops.
It's you hear about the mullet convention.
What did you guys organize this whole mullet convention?
What mullet convention? Yeah.
And the rats tails. Those things are amazing, aren't
they? They were.
Disgusting. What?
Do you mean were they're around again?
I know they are. Yeah, you know they are.
(23:38):
Have you ever? Had anyone ask for you to do
something with their hair and you've either tried to talk them
out of it or you have talked them out of it?
Yes. Yeah, really.
Yes. Yeah, I won't do something that
I can't deliver or that it's notgonna work or it's not gonna.
Suit really. Do you get people coming in with
cutouts from magazines? Yes, mainly phones now.
(23:59):
Phones now, yeah. And going I wanna look like
this, Yes. And then do you have to say, it
doesn't matter what I do with your hair, you are not going to
look like that? Not in that way.
I usually get can you like do that hairstyle?
But can you also do the faceliftwith that?
Oh, that's good. I'm not that talented, but I
could do something with the hair.
(24:20):
Yeah, but do you get them sometimes where you where
they'll go? Can you do this hairstyle on me
and you'll go? That's not gonna work.
If it's not gonna work, then I'mgonna say no, I'm not gonna do
it. Depends on their face.
Their their hair, really. Top of hair.
You know, some people show me photos they've got in the photo.
The client's got thick hair. The person sitting in front of
me hasn't got a feather to fly with.
(24:40):
So how's that gonna work? Yeah.
So it's gotta suit that person'sstill.
And then how's that when you tell them they've they've set
their mind on those hairstyle. I'm gonna go and get this.
We we we do. We still kinda do that.
I mean, you're not, but I'm not gonna say no, but I'm gonna
advise that maybe we don't do itthis way.
We might do it that way. So still get a similar effect.
Yeah, but workable. Do you just?
(25:01):
Go Like I see the photo you've got there, but she's a Hollywood
actress and you've got quite a chubby face.
Not allowed to do that. Not allowed to do that.
Do you know what it sounds like?Inspired, Unemployed.
There's these guys in there doing a TV show and it's it's
essentially like they would go in and pretend they are a
(25:21):
hairdresser in a cell on. It's prankster.
OK, Yeah, yeah. And they film with the gazillion
cameras around doing things likethat, though they've got an
earpiece in. Yeah.
And one of them will be pretending to be the hairdresser
and then the mates behind the scenes will say to him through
his earpiece, you've gotta say that won't suit you 'cause
you've got quite a chubby face. It's horrible.
(25:42):
I, I watched about 5 minutes of it and I'm like, they were doing
1 where they were doing like foot massage, one of those
places the, the thing that. And then one of them says now
suck on the big toe. Oh.
Yeah. And if you don't do the things,
then you fail, the challenges don't.
It is so cringy to watch. Gotta be in the right mood to to
(26:04):
watch it. Oh.
Don't have a look later. I used to do some of that stuff
in those kind of situations and just be filming it, and I wonder
if I could pass myself off as a hairdresser.
I just need to know a few terms and stuff, I suppose.
I think you've actually gotta dothe job, yes as well.
That's right, you gotta do the whole bit.
I just sat in front of you and just asked if I could pass
myself opposite hairdresser. I'm looking for staff but.
(26:25):
What do you mean? How emotional does it get for
some people when they, I don't know, you get all sorts of
different emotional things rightafter a breakup, Yes.
Doing the change of the hair, that's a big thing, isn't?
It That's a big thing. Yeah.
And do they tell you at the time?
Yeah. Tell us what they're going
through. You know, that's where we become
the counsellors. We're there to help.
(26:47):
What sort of stuff have you had in the chair without identifying
anybody? Well, you mean like marriage
breakups? Really.
Yeah. At home, people passing away,
husbands, things like that. You know, it can be emotional.
And you go home and you do feel drained some nights.
Do you? Yeah.
And like, some nights I'll go home and I'll say to my husband,
my daughter, just I just don't feel like talking right now.
(27:07):
I'll just go and just shut down just for an hour.
Just. I need my quiet time.
Funny. Hey, there are things you don't
think of people in their occupations Yeah, people open up
to you. They.
Do and you know, it touches our heart too.
You know, we go home and we're thinking about those people, You
know, how are they? What are they doing now?
It does get emotional. I know someone who's looking at
getting into support work and I just, I think, oh, like I could
(27:30):
do it, 'cause I don't have a heart.
I have enough that I can care for the person, but I'm not
going to take their stuff on andgo home and be upset over it.
Yeah, there's some people who are real empaths and they will
take it on and feel it and go. Home, Yes.
Yeah. And you'd get some of that for
your job. We do, yeah.
I'm about to record an episode with some vets, actually.
(27:52):
And that was one of the things Iwas going to bring up with them
was, I mean, imagine telling, going out and telling the family
out in the waiting room that youbetter come in and say goodbye.
Yeah. Surely that's got to have an
effect on them or have they've done it that much?
It's just part of the job part. Of the job sometimes.
Yeah, wow. So as a hairdresser, it affects
you with the things people are telling you.
(28:13):
Not or everyone, but the ones that really touch your heart,
yeah. Why do you think it is that
everyone opens up to a hairdresser?
I said I don't know. We're like a best friend in a
way. We're we're there.
We listen. We don't judge, we don't tell
them what to do. We're just there to listen.
Well, that's all we do. You should.
Charge them like an extra fee atthe end for therapy I.
(28:33):
Think a lot of us hairdressers think that way, Should be
charging that little bit more delivery.
It's like, can we sit down and tell you our problems now?
Just like down the chair, they start telling you problems and
you just hand them like a card with prices on it.
(28:55):
Actually select what you're going through here, and this is
how much it's gonna cost you forme to hear that.
And some of it we don't wanna hear.
It might be a bit extra. These are the things you cannot
discuss with. Me.
'Cause I can't be bothered. Listen, geez, I could always say
you could do remember that Karen's restaurant that opened
up there was just, they were just nasty to people.
(29:18):
It's probably a hairdresser thatcould do something about.
That job, so much stuff. So you go, OK.
Don't wanna know? Boring.
Ah, fun. What's your most memorable
before and after? Did you get those like
(29:38):
transformations? Used to, but they're so hard to
pinpoint One. Yeah.
Everybody that walks in that door, their hair is different,
their lifestyle is different. Every person is a creation, a
different transformation that you're doing every day.
Not everybody's the same haircut, but.
My, I mean, I would think most are coming in to get the ends
done. OK, Obviously that's.
(30:00):
Not. That's obviously I said
something wrong there. How do when I say something dumb
and I don't know that I'm sayingthat it's fine, I'm saying
something dumb on purpose. And that one there I thought was
actually very pretty switched old with it.
Yeah. And just get the ends done.
Just yeah, just need to top off the split ends.
Ohh. Just a trip with them and you do
get your major once as well. Yeah, they're hard to pinpoint.
(30:22):
But do you get those on the where they come in and go?
We're going drastic Yes, today we're.
Going they, they had long hair, chocolate, short with their
colours, whatever. Yeah, it's fun times.
It's more fun when they say do what you want and that's fun.
No way. Yeah, some just say do what?
You want some Don't care what you're doing.
Do what you want. I like to still ask pinpoint
questions just so I don't. Yeah.
(30:42):
I'm thinking of a buzzcat. Yeah.
I'm thinking undercut. What do you think?
Not that drastic, but yeah, speak creative, you know?
Yeah, you really get that. People just go and do you want?
Whatever, whatever. Don't care what colour, whatever
you want. To do some people just not care
about their hair, but they're just there because they kind of
have to be, I guess. Yeah, they do.
(31:04):
Do you have to be like what if you don't?
What happens to those split ends?
They come all the way up well into your head.
Exactly. They're it's dead.
It's not gonna do anything. It's gonna look crappy.
So you just gotta cut them off. What did you see after COVID?
Oh, disaster. Can you imagine being in a
beauty cell on? Oh yeah, some of those I saw
(31:25):
enough. The home bleachers, the home
colours, the haircuts. Yeah, the one I loved the most
is the sticky tape that she pulled a fringe down, put sticky
tape on it and then cut it and wonder why it was up here, not
down here. I don't know the answer to that
one. So because she had pulled it
down. Put it down and put sticky tape
over it. Yeah, and then cut her fringe.
Yeah, I'm not saying the problemyet.
(31:46):
OK, Well, once you've stretched that out, yeah, and you've
sticky tape, so it's really straight and cut it.
Sticky tape to the forehead. Forehead.
And she's cut it, then it pops. So once you've stretched that
here, it pops up. So the fringe that you've cut
here now ends up here because it's come up.
Oops, yeah, oops. Oh, Can you imagine that moment?
Yeah, when she's taking the tapeoff or whatever.
(32:07):
Probably not even taking the tape.
You just. So you just do the sniffs and
sniffs. Across and it all goes and all
comes up and you go, Oh my God. Yeah, no, exactly.
And what do you do with that? There's none of you.
Really, that's just gotta grow out.
Yeah, you know, But everybody was watching YouTube and
everything on how to cut hair, and everybody felt they were
hairdressers. Yeah, yeah.
Did you get a bit of a breakthrough that?
(32:27):
Time. I did.
I loved it, Yeah. It's only the people that
thrived through that time. I did.
I had enjoyed having some time off.
It was lovely. It was stressful though, very
stressful. On the bank account.
On the bank account? Yeah, exactly.
And when were we allowed to open?
And you know. The thing was about that time is
this like you can look back on it now and you look back on it
(32:50):
very differently when you're in it, like right at the start of
it. And then as all the lockdowns
happen, all that sort of thing, you don't actually know, like,
when do we come out of this, like all the time or will we?
Is this life now? Like, is this thing just gonna
keep getting worse and worse andworse to the point where just we
have to wear masks everywhere and we have to do this
(33:12):
everywhere and that and certain businesses will just never come
back? Exactly you.
Just didn't know at the time. I had no idea.
I stressed for probably a good month when the first lockdown,
yeah, I mean, And then I thought, well, at that point
stressing I can't do anything about it.
Yeah. You know, I just had to go with
the flow and. Then what?
What happened with you with as hairdressers when you could
(33:33):
wait? Could you stay open through
lockdowns? You weren't an essential
service. No, we weren't The first
lockdown we were allowed to, yeah, but the second one, no.
And then when you did open back up again, was it like everyone's
wearing masks? Everyone had to wear masks.
We were only allowed see there was only 5 people in the salon
at one time. Yeah, I put barriers up.
I had it all working that only one person could come in at a
(33:54):
time and sit them down. The one .5 metre distancing and
yeah, you know you had people checking on you too if you had
more than certain people in yourshop or dropping you in.
There's a crazy time. Very strict for that.
It's kind of. Weird.
It's a weird throwback when you're in a business and you see
up one of those one one of the signs up on the thing or
something like about keeping 1.5yes apart or you see the
(34:16):
stickers on the floor. That's right, yeah.
You see those and go, I rememberthat.
That's crazy. What's your nerve levels now?
Actually, not that. Yeah.
Yeah, not that that's true. Fine.
You almost forget what you're doing here.
Yeah, it wasn't for this microphone in front of your face
and the headphones. On, I think that's the bit.
Why? You've done great.
Thanks so much for jumping in. This is one of those occupations
(34:37):
that I did want to talk to someone for quite a long time
and just get the the other side of it.
And yeah, that bit where you talked about when you go home
and that it what people have said through the day can affect
you. It does, yes.
Not upset. Alright, well, let's go and
we'll go and start making up those cards to hand to people if
they start talking to you about certain things.
Just the bonus rates. Yeah, bonus services 01.
(34:59):
Last one, something I did see, there's a lady in there when I
was in just before, and she was leaning back.
She had the head in the basementjust getting the hair done, and
she's getting the like the scalpmassage.
God, I miss that. Yeah.
Can you just come in and just get that?
We just do. People shampoo.
Sometimes they just come in and have a shampoo done and the
massage, that's it. They really do.
Yeah, they really. We do.
We've got a handful. Of them, yeah.
(35:20):
What about no shampoo? Don't.
Don't worry about any of that. I just want a head massage.
No, we don't do that. You gotta have the shampoo and
the conditioner and the massage.Yeah, yeah.
Otherwise you'd really just a massage place.
Exactly. Yeah.
You want a massage? Get a massage parlour.
Yeah, and that's what we'll takeout of this.
Now, I've got a great story for when someone says to me, I don't
know why they would ask me. As good as someone goes, what's
(35:41):
the weirdest thing a hairdresser's ever said to you?
And I had one say, if you want amassage, go to a massage
parlour. This message comes from Green
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Oh, what's that? You're looking for something
else to listen to now? Well, Pod van Media presents
safari life with Bobby Jo. And even if you're not into
like, you're not going to go to Africa and see the elephants and
(37:48):
lions and things, it's really interesting hearing Bobby Jo's
stories. And not all of them are about
being on Safari. When you get on the plane, then
you've got a spare seat between you and the other passenger, and
you're kind of looking at each other and you're kind of like
doing that little fake smile that you do.
And you're like, I hope no one sits there.
And then you're waiting. You're watching people come on.
And then you hear those sweet words like, passengers are all
(38:10):
on board, doors are closing. And here's the best feeling.
And you look across to this stranger and you go, oh, aren't
we lucky? Yay.
And then you ignore them for therest of the flight.
That is spot on. I don't even speak to anybody
until we land and then I can make like best friends with
somebody because I know I'm not going to see them anymore
anyway. She's just a great storyteller.
(38:30):
The podcast is called Safari Life with Bobby Jo Search it up
in here and enjoy. And please leave a comment on
the episodes as well. I know Bobby Jo loves to get
those.
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