Episode 28: Gretchen Williams - Coffee and Heartbreak

In this episode, we get to know how Gretchen Williams got to start up her own business with Heartbreak Coffee Roasters and her experience working for Blue Bottle Coffee. Resources: LinkedIn - https://www.linkedin.com/in/gretchen-williams-968b06a2/ Heartbreak Coffee Roasters - http://www.heartbreakcoffeeroasters.com/ Posh Incredible Transformations - https://itunes.apple.com/us/podcast/posh-incredible-transformations/id1377517663?mt=2 Youtube Channel - https://www.youtube.com/channel/UCyrz1fZpMDHSfGm7t29ieOA/featured Website - Poshinc.com Email - [e-mail]   Episode Notes: * Intro - 0:00 * Not Trusting Myself in Being a Good Manager - 0:38 * Sometimes You Need Something to Do Work for You - 0:50 * The Challenge On Hiring New People - 1:10 * Learning About Trust and Working With Other People - 1:44 * First Starting Heartbreak and Opportunities - 2:24 * Holding Yourself Back - 3:35 * Building Skill By Practicing - 4:38 * Feeling It Wasn’t Good Enough - 5:51 * Putting In the Work - 6:31 * Opportunities That Were Turned Down - 7:11 * A Lesson in Interdependence - 10:32 * Having a Hard Time Asking for Help - 11:32 * Do You Know When Others Need Help? - 11:58 * Atuned to Other People’s Needs - 13:38 * Sensitive to Energy - 15:10 * The 5 Love Languages - 16:37 * Relationships - 17:15 * Anxiety, California, and the Social Level - 18:45 * Making Heartbreak Unique and Separate from Others - 26:30 * Things Are a Lot Harder in California - 28:16 * The Process of Opening Up a Business - 29:09 * The Health Department - 30:15 * Succeeding Means Surviving - 31:42 * Believing That Being Relevant and Having Wealth Is Success - 33:48 * The Essence of a Unique Place - 36:52 * Creating Something Sustainable - 39:40 * People I Know Vs. Those I Don’t - 40:18 * Having a Dry Sense of Humor - 43:09 * Being a Woman in a Male Dominant Coffee Industry - 44:17 * A Coffee Shop Experience in Long Beach - 47:45 * Tiffany’s Experience in the Coffee Industry - 49:10 * Not Being Taken Serious as a Woman - 50:18 * It Must Be Really Tough Being a Man - 53:10 * Not Being On Social Media - 54:25 * Introducing Something New to a Community - 55:20 * Learning About the Coffee Industry - 1:01:52 * Being Ok With Mediocre Things - 1:03:23 * I Love Good Service - 1:05:54 * The Competition Is the Person Who Would Go the 2 Inches - 1:06:24 * Working At Blue Bottle - 1:08:00 * Wanting to Create The Same Experience - 1:17:07 * The Turnover of Employees - 1:18:21 * Having the Best Service in Vietnam - 1:21:05 * Blue Bottle Has An Infusion of a Family Mentality - 1:23:18 * Places Hiring People With Specialty Coffee Experience - 1:24:11 * Something Unique About Blue Bottle - 1:26:42 * Taking the Time to Hire the Right People and Train - 1:30:32 * Closing - 1:34:22