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July 25, 2023 28 mins

Hundreds of learning leaders came together at the Training Industry Conference & Expo (TICE) to discuss the latest industry trends and challenges. In this episode, several conference attendees shared how they engage learners and how they're beginning to embrace AI's potential to drive employee growth and organizational success. d'Vinci Client Solutions Consultant Angeline Evans and d'Vinci Senior Instructional Designer/Project Manager Beth Buchanan attended the conference and also share their thoughts. 

Show Notes: The learning leaders interviewed in this episode shared many challenges and opportunities including ways to navigate the use of artificial intelligence.

  • L&D leaders must transition from order takers to solutions architects, defining their focus amidst competing demands.
  • AI is seen as a valuable partner, helping to streamline processes, create engaging content, and improve learner experiences.
  • AI enables better speech modeling for scenario-based training, particularly in customer service to handle high-tension scenarios.
  • AI-driven characters and real-life simulations provide personalized learning experiences, increasing engagement and effectiveness.
  • Overall, the key to success in today's rapidly changing learning landscape is to embrace flexibility, remain curious, and prioritize human connections. Despite technological advances, L&D professionals play a crucial role in guiding learners and shaping their development journey.

Special thanks to the guests who appeared in this episode.

  • Robert Smith, Curriculum Designer, Discover Financial Services
  • Michelle Echevarria, Director of Learning and Development, JBS International, Inc.
  • Loren Sanders, Senior Manager, Enterprise Learning, CVS Health
  • Amanda Himes, Senior Talent Development Program Manager, Krause Group 
  • Jenessa Jacobs, Director of Learning and Development, Second Avenue
  • Paul Smith, Head of Co-Worker Development, Baker Construction Enterprises
  • Lydia Gil, Learning and Development Specialist, Options for All
  • Yolanda Campbell, Economic Program Services Consultant, Wake County Government, Health and Human Services
  • Dr. Kristal Walker, Senior Vice President of Human Resources, Sweetwater Sound


Powered by Learning earned an Award of Distinction in the Podcast/Audio category from The Communicator Awards and a Silver Davey Award for Educational Podcast. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry’s Ultimate L&D Podcast Guide.

Learn more about d'Vinci at www.dvinci.com.
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