Farmington Hills Pharmacy in Farmington Hills, Michigan recently won a "Most Earned" Independent Pharmacy Cooperative (IPC) pharmacy star award for their use of EQUIPP for 2024 at the McKesson ideaShare 2025 in Nashville. Owner and pharmacist Tarek Haddo shares how proactive patient engagement in EQUIPP fosters loyalty, as patients appreciate the personalized attention and care they receive, which sets Farmington Hills Pharmacy apart from larger chains.
Host Brittany Boyd, Associate Director of Pharmacy Training and Support at PQS by Innovaccer asks Haddo how his team implements EQUIPP into their workflow and how EQUIPP Enhanced Services has impacted his revenue.
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