In this episode, we sit down with the founder of Digital Optometrics to discuss tele-optometry and the role of a patient-in, doctor-out model, today and as part of the future of care.
Key Takeaways:
- Digital Optometrics was born out of both a patient demand for access, especially in rural areas/ healthcare deserts and solve the gap in provider demand.
- DO has performed over 1.8 million remote eye exams and currently performing 2500 pre day on the system.
- Today’s patient consumer wants convenience of care access independent of when the doctor is in the office. 9 out 10 times, patients will choose convenience over waiting to see their trusted doctor.
- DO has a current NPS of 85/100 and is reflective of all populations that leverage the service
- Private practices interested in leveraging tele-optometry could provide exam services outside normal business hours, choose to be the doctor to provide care or leverage DO’s doctors as desired, consider hiring doctors from out of state, expand their existing space, or open practices/ locations in other locations without having to immediately have an onsite doctor to care for patients.
What Howard is reading:
- Start With Why by Simon Sinek
Practice Advantage Reading List
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