Send us your enquiry or question directly!
How many receptionists do you really need? Spoiler: There’s no magic number. 🔢📋
In this episode of the Practice Partners Podcast, we challenge the idea that front desk staffing should be based on fixed ratios. Instead, we explore what actually drives effective rostering, including:
✅ Why reception-to-doctor ratios don't work in isolation
✅ The importance of workflow, patient flow, and task complexity
✅ How automation and IT integration can reduce admin overload
✅ Tips for creating a lean, efficient front desk team that still delivers top-tier service
✅ When “overstaffed” is actually just under-structured
It’s not about more hands — it’s about smarter systems.
🎧 Listen now and rethink your reception roster! Get in touch with the team if you think we can assist with any workflows at reception.
We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au
Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/
Popular Podcasts
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Law & Order: Criminal Justice System - Season 1 & Season 2
Season Two Out Now! Law & Order: Criminal Justice System tells the real stories behind the landmark cases that have shaped how the most dangerous and influential criminals in America are prosecuted. In its second season, the series tackles the threat of terrorism in the United States. From the rise of extremist political groups in the 60s to domestic lone wolves in the modern day, we explore how organizations like the FBI and Joint Terrorism Take Force have evolved to fight back against a multitude of terrorist threats.