Prime Resources Podcast

In the ever-evolving landscape of HVAC solutions, ductless systems have emerged as a versatile and efficient option for residential and commercial applications.

In the latest episode of BDR's Prime Resources Podcast, listeners gain invaluable insights from BDR's Distributor Relationship Specialist and Trainer, Candy Cunningham. With her extensive expertise in the field, Candy delves into the burgeoning trends surrounding ductless sy...

In this episode of the Prime Resources Podcast, BDR Head Coach Gwen Campbell joins the discussion on the importance of taking breaks while running a business. From defining the concept to practical tips for implementation, this insightful episode navigates the landscape of work-life balance for business leaders.

• (00:50) - About Gwen and her industry background
• (01:59) - What does it mean to “take a break from your busi...

In this episode of Prime Resource Podcast, BDR Head Coach Sean Schmidt delves into the transformative power of reframing one's mindset.

What does it mean to reframe your mindset? What are the tools or methods that can help others use this process? How do we avoid falling back into old mindsets?

Join us as we explore the nuances of changing one’s mindset and its profound impact on achieving greater success.

• (01:16) - Abo...

In this episode of the Prime Resources podcast, BDR Lead Head Coach John Michel dives into the intricacies of launching a shared services model in your company. We'll explore the concept of a shared services model, shedding light on its meaning and the numerous benefits it can bring to your organization.

What exactly is a shared services model? We'll demystify this term, breaking down what it entails, and navigate through the landsc...

In this engaging episode of the Prime Resources podcast, BDR Service Coach & Trainer Catherine Bares discusses how to take advantage of great opportunities in your business through lead nurturing.

Catherine outlines why lead nurturing is so important for home service businesses, what the different types of leads are and how to track them, and nurturing strategies to make the most out of every opportunity. She also discusses how ...

In the latest episode of Prime Partners Podcast, BDR's Training & Instructional Designer, Scott Tinder, dives into the significant challenge of connecting generations within the workplace. Given the presence of multiple generations actively engaged in the workforce, this podcast provides invaluable insights into comprehending and forging connections that bridge the generational divide.

The discussion covers common issues that ca...

Labor management holds great significance as it directly influences project efficiency, productivity, and profitability.

In this episode of Prime Resources Podcast, BDR Head Coach and Trainer Shaun Weiss delves into the importance of labor management and how it impacts contractors.

Overcoming challenges and implementing effective strategies can lead to improved timelines, cost reduction, client satisfaction, and increased profitabili...

Team-building events are an important tool to foster stronger relationships, improve communication, boost morale, and enhance teamwork within your company.

In this episode of the Prime Resources Podcast, BDR Event Coordinators Francis Robinson and Allison Kourkos walk through the process of organizing a team-build event and discuss the key elements involved, including where to start in planning the event, who should be involved in t...

In this episode of the Prime Resources Podcast, Profit Coach Advisor Gavin Percy and Senior Marketing Communications Specialist Tyler Gunhus discuss the impact of Artificial Intelligence (AI) on the home services industry.

How can you use AI resources right now? What tools and services powered by AI might be available in the future?

If you don’t know much about AI, listen to learn best practices to apply as you investigate Chat GPT a...

Family businesses face common challenges, such as conflicts, communication issues, boundary maintenance, and succession planning. In this episode of the Prime Resources Podcast, join BDR Head Coach Jay Crowe as he explains how your family business can prioritize communication, have transparent structures, well-defined policies and procedures, professional management, and a plan for succession and continuity.

If family members are a ...

In this episode of BDR's Prime Resources podcast, Head Coach Josh Taylor discusses the importance of writing effective hiring ads to attract and recruit top talent for contractors. He highlights common mistakes made in ads and provides tips for getting into the right mindset for writing and posting successful ads. Discover the best time and place to post ads, appropriate response times for applications, and other strategies for spr...

In this episode of the Prime Resources Podcast, BDR’s Head Coach, Ronda Chaney, talks through what it means to make a great exit in your business, important factors in the process, and what contractors should start doing now to prepare for their eventual exit.

Whether you’re gearing up for a sale now or still have decades ahead in your company, listen as we dig into the resources available to you in preparing to make a great exit fr...

In this episode of the Prime Resources Podcast, BDR’s Lead Head Coach and Trainer, John Michel, discusses what head trash is, the tools you need to identify it, discovering your head trash triggers, and ways you can stop it.

How can you challenge yourself and your thought processes in a positive way to get through and clear out your head trash? Listen and find out!

• (00:57) - What is head trash?
• (03:28) - Where does head...

In this episode of the Prime Resources Podcast, BDR’s Head Coach and Trainer, Shaun Weiss, breaks down when the first five minutes of your sales call begins, how to approach and build a rapport with the customer, and the specific things you can do to make your appointment successful.

Are you taking all the correct steps? Listen to find out!

Episode Time Stamps:

(01:45) - When do the first five minutes in a sales appointment begin?

(03:...

In this episode of the Prime Resources Podcast, BDR’s Head Coach, Ronda Chaney, shares her expertise and guidance on establishing, communicating, and maintaining your company’s mission, vision, and values.

Does your company have a mission and vision? What about values? Why are these important to a new, growing, or well-established company? Discover if your company has everything it needs to communicate its goals to its team members ...

In this episode of the Prime Resources Podcast, BDR's Logistics & Operations Support Manager, Mark, explains how to have great cybersecurity hygiene and protect yourself from cyber-attacks. Whether you are taking all the precautions at home or in your business, there is always a weak link. Discover what it could be and what appropriate steps you can take to defend yourself and your business.

(01:07) – About Mark and his cybersec...

In this episode of the Prime Resources Podcast, BDR's Senior Marketing Communications Specialist, Tyler Gunhus, tackles the subject of how to develop or enhance your company's social media presence. Whether you're experienced or just starting out with social media, listen to learn how you can make the most of this important - but ever evolving - marketing tool.

(03:03) - The role of social media in marketing

(06:57) - Social media pl...

In this episode of the Prime Resources Podcast, BDR Lead Head Coach and Trainer John Michel shares on the power of accessories to drive profitability, enhance the customer experience, and increase worker pay in residential plumbing. Looking for ideas on accessory products you can offer? Want to know how to get your team on board? Wondering how to launch an accessory program in your company? All that and more is covered in this info...

In this episode of the Prime Resources Podcast, BDR Lead Financial Coach Adriane Woodrum explains how to build a consistent month end process for financials that ensures accurate and timely financial reporting.

Adriane shares how the month-end process begins far in advance of information reaching accounting and involves the entire team. Listen to find out how to develop the communication and process steps needed to succeed at month...