In this episode of Raising Tech, Matt Reiners chats with Mike Hughes,
Senior Executive Vice President and Chief Transformation and Innovation Officer at United Church Homes, about reimagining senior living through innovation. Mike shares his journey from AARP and healthcare tech into senior living, emphasizing the importance of a human-centered approach and his belief in “doing the most with the least.” He introduces their Entrepreneur in Residence program, where innovators live in communities to deeply understand resident needs and design practical solutions.
The conversation also covers AI’s growing role in senior care, United Church Homes' shift toward decentralized, community-based services, and strategies for successful change management in legacy organizations. Mike stresses the need to “fall in love with the problem first” and offers practical advice for leaders aiming to embrace innovation, from investing in digital transformation frameworks to fostering a culture rooted in empathy and collaboration.
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