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October 17, 2024 24 mins

In this episode of "Real Talk with Natalie," host Natalie Palomino kicks off a series on what not to do when starting a business, focusing on the importance of not trying to be everything to everyone. She emphasizes the crucial role of identifying a target consumer or customer avatar, explaining how this clarity helps with focus, messaging, product development, marketing efficiency, and customer connection. Natalie provides real-world examples, including Fenty Beauty's success in addressing an underserved market. She guides listeners through the process of creating a detailed customer avatar, encouraging them to consider demographics, preferences, pain points, and aspirations. While stressing the importance of this targeted approach, Natalie also cautions against becoming too rigid, advising businesses to remain open to evolving their understanding of their customer base as they grow. The episode concludes with homework for listeners to create their own customer avatar and a preview of the next topic in the series.

With Love,
XO Natalie
Web: https://www.nataliepalomino.com
Insta: @nataliepalominobeautypro

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