Process. Operations. Two terms that sound so daunting — so heavy — so… boring. But leaders know that successful operations have the power to transform a business and people’s lives — customers, employees, and partners.
Mike Minutillo has been a leader in the auto body collision repair industry for more than 40 years. Now retired for 5 years, he had owned and operated Master Auto Body in southern Florida — a multimillion, three-location autobody business. Master Auto Body was recognized as one of the most efficient, if not the most efficient, collision repair facilities in the entire country by many of his direct-repair program (DRP) partners.
He also happens to be my father-in-law.
Mike and I talk in-depth about how implementing Toyota’s infamous Lean Six Sigma program completely transformed his business — tripling his bottom line and improving the lives of those who worked for and with him forever.
Listen. Reflect. And embrace your next ah-ha moment.
CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.