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Are you losing 50% of your subscription customers within 90 days? Or struggling with low repeat purchase rates in retail? In this episode of "Recipe to Revenue," Ken Rapp, CEO of BluStream, highlights how post-purchase customer experience automation is transforming how brands retain customers across all business models.
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In this episode of "Recipe to Revenue," Ken shares insights from building BluStream's automated customer journey platform and helping brands create meaningful post-purchase relationships.
Listen to learn more about:
📦 Why 50% of customers abandon brands after their first purchase (and the solution)
🚀 How automated product experience journeys achieve 95% customer engagement rates
💰 The financial impact of losing existing customers
⚡ Why post-purchase automation is 10x more cost-effective than customer acquisition
🔄 The key three stages of product ownership: unboxing, usage, and care
Whether you're an e-commerce brand struggling with customer retention or a subscription business looking to reduce churn, this episode offers the automation strategies that turn one-time buyers into loyal, high-value customers.
Explore more about BluStream:
BluStream Website
PXAI Journey Builder
Product Experience eBook
Attend a Demo
🚀 Learn More About Our Sponsors:
Intercontinental Beverage Capital: https://inbevcapital.com/
Sinuate Media: https://sinuatemedia.com/
#recipetorevenue #customerretention #ecommerce #postpurchase #customerexperience #subscriptionbusiness #churnreduction #customerlifetimevalue #automation #blustream #productexperience
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