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October 23, 2025 32 mins

Getting your diabetes supplies shouldn’t be so complicated and we’re here to help spread the word. Today, we’re joined by Stephen Ouellette from Byram Healthcare to unpack what’s happening behind the scenes that makes this part of life with T1D so frustrating. From prescription renewal timelines and insurance authorizations to communication gaps, we break down the biggest challenges and what you can do to stay ahead of them. If you live with T1D, you know how stressful it can be when supplies don’t arrive on time—so even if this isn’t your biggest diabetes stressor right now, consider sharing this episode to support those who are feeling that weight. Anyone in the T1D community will walk away from this conversation not only more informed, but also empowered and validated.


Quick Takeaways: 

  • The surprising story behind Byram Health & how Stephen found his way into diabetes care 
  • How patient support has evolved and what that means for people living with T1D today
  • A behind-the-scenes look at how your diabetes supplies are ordered, approved, and shipped
  • Why supply delays happen (and what you can do to prevent them)
  • The simple steps to start home delivery through Byram Health and make ordering your medical supplies stress-free


What to do now: 

📲 Learn more about Byram Health. 

🫂 Stay connected with us: DM takeaways/ episode requests or email hello@riseyhealth.com   
IG: @lauren_bongiorno | @riselyhealth
TikTok: @lauren_bongiorno | @riselyhealth
YT: Reclaim Your Rise 


💻 Apply for coaching and talk to our team so you can reclaim the life you deserve. 

‼️P.S. Our annual event Rising Above T1D is BACK! 🎉 Join us this World Diabetes Day, virtually or in-person, in Chicago on Friday, November 14th & don't miss our exclusive in-person coaching workshop on Saturday, November 15th! 🎟️Virtual event tickets are free, but you need to register to save your spot: REGISTER HERE!

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