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March 28, 2026 40 mins

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Your monthly tech bill is creeping up, and it’s not always obvious why. We walk through the “subscription squeeze” hitting streaming services and everyday software, where prices rise while features quietly disappear. We talk about what to look for in plan changes, why Netflix-style tier reshuffles frustrate so many people, and how subscription fatigue builds when you’re juggling logins, passwords, and constant renewals.

From there, we get practical about a problem almost everyone hits sooner or later: “storage full” on your iPhone or Android phone. Photos and videos matter, but we zoom in on the overlooked culprit, unused apps. We share a simple approach to deleting apps you don’t use, avoiding duplicate browsers and stacked security tools, and being careful with cleanup apps that ask for broad permissions. If you’ve ever downloaded three different “phone cleaner” tools out of frustration, this part will feel familiar.

We also cover why tech can feel more confusing as it gets more powerful: constant updates, settings that move, and products designed for power users instead of regular people. Plus, a cautionary story about niche apps that vanish from the app store, and what to check before you delete something you might need later.

If you want fewer surprises, fewer wasted subscriptions, and a phone that feels simpler again, listen now. Subscribe, share with a friend who’s tired of updates, and leave a quick review with the most annoying subscription you’re paying for right now.

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
SPEAKER_00 (00:08):
And then welcome to Tech Talk here on WDBO 1073FM
and AM580 Orlando's News andTalk.
I'm Greg Rhodes, sitting herewith David Levitt, president and
founder of the Refresh ComputerSuperstore.
You can contact the RefreshComputer Superstore by calling
their free tech support hotlineat 407-478-8200.
Or if you have any othercomments during the show, go
ahead and leave an open micusing the WDBO app.

(00:30):
You can also check out theirwebsite at refreshcomputers.net
or stop it at the RefreshComputer Superstore in Longwood
at 820 East State Road 434, justthree and a half miles east of
I-4 in Longwood.
Store hours are Monday throughSaturday, 9 a.m.
to 7 p.m.
If you're listening to the showhere on Saturday, that means you
still have time to stop by.
They'll be open until 7 p.m.

(00:50):
today.
And that for the man himself,David, love it.

SPEAKER_01 (00:53):
All right.
Thanks, Greg.
And thanks everybody forlistening to Tech Talk with
Refresh Computers.
Again, I'll repeat what Gregjust said.
If you're listening on Saturday,you still have time to stop by
the store.
This show repeats every Sundayfrom 8 a.m.
until 9 a.m.
And if you're listening duringthat time period, well, we're
closed on Sundays.
So stop on by during the week.

(01:14):
We're open Monday throughSaturday from 9 a.m.
until 7 p.m.
And I I hope you're enjoying thenew format.
Well, I call it the new format.
We've been doing this now forprobably six or seven weeks,
Greg.
Yeah, something like that.
Where we talk more about techtopics that we think you might
be interested in hearing about,maybe some new things going on.

(01:36):
A lot more about that kind ofthing, technology news and
technology enhancements andadvancements, as opposed to you
know just being an hour-longplug for refresh computers.

SPEAKER_00 (01:47):
Even though it kind of is, we want you to enjoy this
and think of refresh computersby the end of it, right?

SPEAKER_01 (01:52):
We definitely do, we definitely do, because refresh
computers pays for this space.
So, you know, we we we hope thatyou enjoy what you're you're
listening to.
And if you do, and if you havenot signed up yet, go to
refreshcomputers.net.
At the bottom of every page onour website, there is a sign-up
form.
It's very simple.
All you do is enter your emailaddress and click submit, and

(02:15):
that's it.
And then you will be signed upto receive notifications, such
as when we send one out, usuallyevery Saturday around 3 p.m.
When three between 3 and 4 p.m.,you'll get notified via email
that the latest podcast has beenreleased, it's been published.

(02:35):
And what's really cool aboutwhat we're doing with these
notifications now, Greg, is weare we are actually, you know,
this is like a no-brainer, youknow, but when now we're which
we haven't been doing in thepast, embarrassingly enough.
I've had several customersrequest this, which is why we
we're doing it now, is uh abrief synopsis of what the show

(02:57):
was what we talked about on theshow.
So at least you know some havesome idea of the different
topics, all the differenttopics, because sometimes we'll
cover three, four, five, sixtopics on one show.
And now you'll get to see thosebullet points in the email
letting you know what we'regonna talk about before you
click on listen to the showbecause it is about 41 minutes
of listening without anycommercial breaks.

SPEAKER_00 (03:20):
A man of the people listening in uh giving them what
you what they wanted, Dave.
I love it.

SPEAKER_01 (03:24):
Well, thank you.
Yeah, and you know, we've gottena lot of positive feedback about
doing that the last severalweeks is what we've been doing.
So again, bottom of any page atrefreshcomputers.net, there's a
place to just put in your emailaddress.
We don't ask for blood, we don'task for your name, we don't ask
for anything.
Else, just your email, and thatwill sign you up to receive
notifications of when thepodcast is ready to be listened

(03:47):
to.
And also, you'll get uh weekly,once a week, you'll get
inventory update like the latestand greatest laptops and
desktops that comes out everyMonday morning around 7 a.m.
That email, and you'll get tosee what's the latest and
greatest that we have we got instock in the past week because
we're always getting newinventory.

(04:07):
So what are the the tech talktopics?
It's almost a tongue twister.
Tech talk topics today are goingto be uh streaming services,
which are again are quietly,some maybe not so quietly,
raising prices again.
And not only are they re raisingtheir prices, Greg, they're

(04:28):
changing their plans around alittle bit.
So you're getting a little bitless, maybe, and you're paying a
little bit more.
And so we'll talk a little bitabout that.
Also, there are major apps arepushing more subscriptions than
the everyday tech.
So, you know, you used to owneverything, right?
You used to just go and one-timefeed, that's mine, I own that

(04:50):
now.
I own it, and maybe every coupleyears I'd have to r buy it again
because you know it gotoutdated.
Yeah.
You know, I'm talking aboutthings like Microsoft Office,
remember those days, QuickBooks,remember those days if you have
QuickBooks where you just paidfor it and just used it.
We still have people coming inthe store, Greg, with like
15-year-old versions ofQuickBooks who just refuse to

(05:11):
update.
And the problem with that isthey can't even use a computer
with Windows 11 because it won'twork.
I mean, I mean it's it's theolder version, just won't work
on it.
So they have to use oldcomputers and and so may, you
know, maybe it's time, you know,to get with it.
And that's what we we prettymuch try to as politely as
possible to let them know, youknow, hey, i if you're doing

(05:34):
something that's so importantthat you have to use QuickBooks.
You want to keep that secure,keep keep it secure, keep it
updated and make sure you getthe latest and greatest out of
those kinds of things.
So we're also going to talk alittle bit about device storage
is becoming a bigger issue formost users, and we'll get into
the reasons why.

(05:55):
And people are hitting techfatigue is a new kind of a new
term these days.
There's just a lot of tech goingon all around us, right?
And it's hard to keep up with.

SPEAKER_00 (06:06):
It's ingrained into everything, it seems like now.

SPEAKER_01 (06:09):
And there's you know, like too many accounts,
too many logins, and things likethat, you know.
And I'm I'm just waiting for mywhite microwave to ask me to for
$400 four dollars andninety-nine cents a month or
something.
You haven't asked you yet?

SPEAKER_00 (06:21):
I had to I had to click the box that says don't
ask me this again.
Did you?
Okay.

SPEAKER_01 (06:25):
Yeah.
So let's get into the you knowthe subscription takeover
movement right now.
You know, all these companiesare requiring people pretty much
to sign up for subscriptions tothings as opposed to outright
owning them, right?
And then renewing them every fewyears, like the old way.
And you know, white people arefed up with that.

(06:48):
So what's happening right now,definitely, definitely more
companies, most tech companies,pretty soon all of them, I
think, will be shifting tosubscription-only models.
I mentioned Microsoft Office,what we know as Office.
They keep changing the name now,Office 365, you know, and now

(07:09):
their AI version of 365.
Yeah, and it's just it's gottenout of hand.

SPEAKER_00 (07:15):
You can't even keep up with the names of them
anymore, much less the price onthe subscription.

SPEAKER_01 (07:18):
Yeah, Microsoft's changed the name of Office like
five times in the last twoyears, and it's hard to keep up
with that.
And you know, you're not gonnabe able to just buy Office
anymore and and have it.
You know, that that's they theyheld on pretty long, but uh
they're they're gonna stopallowing you just to buy it.
You're gonna have to pay for itevery month or once a year.

SPEAKER_00 (07:40):
I used a copy of Office XP for the longest time
just because that was the lastone that my mom bought at the
house.
So it just kept on moving upinto all these different
computers that we had because itwas still around.

SPEAKER_01 (07:51):
Well, you know, and I used to be you know, same
thing with me.
Years ago, I was so hard-headedand so stubborn, you know, like
a lot of our customers, you knowwho you are out there, that I'm
not paying them, you know, tosubscribe to anything.
I just would just refuse to doit, even though I could afford
it, even though it was not a bigdeal financially for me to do

(08:12):
so.
Right.
It just was just didn't feellike the right thing to do to,
you know, keep give thesecompanies money every month.
But now, if you don't do that,then you're gonna be stuck.
You're just stuck, and you youkind of have to do that.
And I I would say I made thatthat uh paradigm shift way of
thinking about office probablyabout six or seven years ago and

(08:36):
been paying for thissubscription ever since.
Because you know what, Greg?
And I have to admit, you know, Ia little bit of foot and mouth
here, I was ecstatic after Idecided to change and got past
that paradigm shift of thinkingabout I can't I'm not gonna rent
something, I'm just gonna ownit.

SPEAKER_02 (08:55):
Right.

SPEAKER_01 (08:56):
And once I got past that and started using Office
every day, the the rented it'salways updated.
I never have to worry about it.
I can download it on, I think,five or six computers and
actually have the actual copy ofOffice on my computer.
And by the way, folks, I don'tget paid a penny from Microsoft
for any of this advice.

(09:17):
It's just it's just a way to doit now, anyway, I think.

SPEAKER_00 (09:20):
And the integration that they have with like the
cloud sharing and things likethat, it makes it so much easier
to share it across yourplatforms.
So yeah, no, it's it makes sensethat some of these have gone to
that subscription service, butthat doesn't mean that it's not
a concerning trend, right?

SPEAKER_01 (09:35):
That's right.
That's right.
And another concerning trend uhis a good segue to get into that
your streaming services thatyou're that you know, you pay
attention to those folks becausethey are quietly, yes, and
sometimes very sleuthilyadjusting pricing tiers and
their features.
So they might come out and say,you know, this one particular

(09:56):
streaming service, oh, you theprice is going to go up$2 a
month or$3 a month.
Well, the first thing you thinkis, oh, darn, two or three
dollars more a month.
Oh, well, whatever.
I have to do it because I needit.
But then what you need to doalso is go back and look at what
else they're doing.
Because they're actually, in alot of cases, reducing the
amount of features that you'regetting.

(10:17):
So it's not just that they'veincreased the price, which is
the first thing everybody paysattention to.
Right.

SPEAKER_00 (10:22):
That's well, that's the headline grabber.
That's the headline grabber.
And that's that's somethingthat's actually very, very
timely right now as we talk isNetflix, and I'm gonna call them
out directly because I Netflixjust went up.
Awful opening day game.
Absolutely.
Oh, that was horrendous.
That was horrendous.
I if you if a little self-plug,I did an article on WDBO.com if
you want to read a little bitabout how bad I thought the

(10:44):
opening day game was.
Or the opening night, sorry,quote unquote, opening night.

SPEAKER_01 (10:48):
The foggy and I thought something was wrong with
my TV.
Right.
And then they would switchcameras and think, oh no, that's
just the fog in the lens orsomething from that center field
camera.
It was terrible.
The production was bad.

SPEAKER_00 (10:59):
I didn't like the calling.
They they missed the first EBSgame.
They did.
They did because why?
Because they're better.
They're doing one of their 19interviews that they did during
the game.

SPEAKER_01 (11:09):
Stop doing interviews, Major League
Baseball, NFL, NBA, all of you.
When the game is on, we want towatch the game.

SPEAKER_00 (11:16):
You'll like my article, Dave.
You should read it.
But anyway.

SPEAKER_01 (11:19):
Stop doing interviews in the middle of an
inning.

SPEAKER_00 (11:20):
I know.
But it's terrible.
But Netflix specifically, I'mgonna call them out because they
did a price increase this.
They did.
And they're one of those,they're one of those groups that
is notorious for, oh yeah, we'rejust gonna increase your price
of your plan, but we're gonnastrip away multiple details of
your plan.
You can only stream it on twodevices now.
You can only have you no longerhave access to the 4K content,

(11:41):
you can only have HD content,things like that.
They're notorious for thoselittle details that you don't
think about in your plan untilthey're not there anymore.

SPEAKER_01 (11:49):
Yeah, probably the biggest one that is.
And and they were the one of thecompanies I was thinking of when
I was making that statement isyou know, they're increasing
their prices, but they're givingyou less stuff at the same time.
And so you have to kind ofre-peel it back and look at
that.
And you know, what probably thatNetflix increased their prices
because they had to pay MajorLeague Baseball a lot of money.

(12:09):
And the Paul Brothers, yeah.
Yeah, yeah, exactly.
To air that first Major LeagueBaseball game, opening day game.
And you know, no secret, I lovebaseball, I think you do too.
And but I was so disappointed inin in that game, and in more
ways than one, too, even theoutcome, but that's another
story.

(12:30):
But anyway, uh so again, monthlycosts are adding up, multiple
subscriptions.
You just forget about them.
Right.
Right?
You after a while, you you know,there's the there's a whole
there's a whole cottage industrygoing on right now of companies,
you've probably seen them comingout.
Hey, you can pay us so we canfind all your subscriptions you

(12:52):
don't know you have anymore.

SPEAKER_00 (12:53):
Right.
Pay us a subscription fee sothat way we can find all the
subscriptions that you don'tneed anymore.

SPEAKER_01 (12:57):
Yeah, that's a whole thing going on right now.
And you know, then then there'salso things that they're doing
that they're locking featuresbehind paywalls.
So you even though you're payingthem a monthly subscription,
there's some things, you know,uh there's a lot of a lot of the
AI companies are are are goodfor this, Greg.
The ones that come out with allthis AI stuff.

SPEAKER_00 (13:18):
Well, we've seen recently one of with X and XAI
on with Grok use on Twitter, ornow formerly Twitter, now X,
where you could previously askin the comments, hey Grok, is
this something?
And Grok would review thecomments and give you let's spit
back a feature.
Well, now you have to be asubscribed member of X to be
able to use that feature to useit, yeah.

(13:39):
And that was something that hadbeen free for the longest time.
It was kind of one of the bigthings that made Grok a little
bit different compared toCersei.

SPEAKER_01 (13:45):
It was, but you know, they kind of fell in with
everybody else because you knowthey're all wanting you now to I
mean there's a free version, butlet's face it, that one doesn't
really give you much.
And then well, any of them,whether you pay for it or not,
but especially the freeversions.
I'm gonna throw this out there.
Be careful of the advice and thethe the results that it's given
you, and especially be cautiouswhen it can keeps congratulating

(14:07):
you.
Oh, you are so smart to answerto ask such an intelligent
question, you know, things likethat.
When you see that, no, they'rethey're just buttering you up.

SPEAKER_00 (14:16):
Stop talking to me like that, AI.
Right.

SPEAKER_01 (14:19):
So I don't know.
So, you know, things like youknow, how many subscriptions are
too many?
You know, do people even knowwhat they're paying for?
And so and some of thesesubscriptions, are they
sustainable in the long run?
And I will tell you that as morethat tech gets advanced, the
more that people seem to need rea company like refresh
computers.
So you would think it would bethe other way around.

(14:40):
But you know, we're there forusing.
We have that free tech supporthotline, 407-478-8200, or bring
your device on into the store atany time that we're open, and
we'll be able to help you out.

SPEAKER_00 (14:49):
And all these subscriptions and all these
extra apps you have, are theywhat are what leading to you
running out of storage on yourdevice?
We'll tackle that topic comingup next here.
You've been listening to TechTalk right here on WDBO 1073FM
and AM580.

(15:18):
Hey there, welcome back to TechTalk here on WDBO 1073FM and
AM580, Orlando's news and talk.
I'm Greg Rhodes here with DavidLevitt, president and founder of
the Refresh Computer Superstore.
And you can contact the RefreshComputer Superstore by calling
their free tech support hotlineat 407-478-8200.
And if you have any othercomments during the show, we'd
love to hear them use that openmic feature inside the WDBO app.

SPEAKER_01 (15:41):
And now, back to Dave.
All right.
Thanks, Greg, and thankseverybody for listening to Tech
Talk with Refresh Computers.
We appreciate you listening.
If you're listening on Saturday,we're still open.
So come on into the store.
We're there till 7 p.m.
If you're listening on Sundaymorning, then we're not open.
So we'll hopefully see youafterwards.
If you need help, even whenwe're not open, you can still

(16:02):
call that free tech supporthotline and leave us a voicemail
message.
We'll get back to you the nextbusiness day with a response.
So that number is 407-478-8200.
Or you can send an email to us.
The email address is actuallyLongwood, like the city of
Longwood.
So Longwood atrefreshcomputers.net, and we can

(16:23):
uh we'll get that and ask yourquestion there.
We'll respond to you there.
Or you can go to the website,refreshcomputers.net.
There is a contact me form rightthere.
You can spell out your whateveryour you want to contact us
about right there, put in yourinformation, and we'll get back
to you there also.

SPEAKER_00 (16:41):
That email is going to be handy for people to send
you like screenshots of errormessages and things like that as
well.

SPEAKER_01 (16:46):
True, true, true.
And you know, even our phonenumber you can text
407-478-80200, and we will beable to receive that as a text
in our system and respond to youthat way, too.
So that's another 24-hour way ofgetting, you know, getting at
least getting in touch with usinitially.
So this segment we want to talkabout why you might be running

(17:10):
out of storage space.
What's causing you to run out ofstorage space, especially on
something like your smartphone,right?

SPEAKER_00 (17:16):
Sure.
Especially so many of themanymore.
You don't have that expandablestorage option.
You're stuck with what you got.

SPEAKER_01 (17:21):
And people, you know, like to hone in on photos
and videos, right?
Because let's face it, that's abig culprit of taking up a ton
of your storage.
But what I would like you to doalso is look at your apps and
see which ones you just don'tuse anymore.
And and delete them.
You'll be surprised how muchstorage space that you can free

(17:44):
up by deleting unused apps.
I mean, there's people, youknow, we've we help people, you
know, if you have issues withthis or you can't figure out
what to do, bring your device tothe store, we'll help you out
right there at the store.
And so we see it, you know, Isee people with, you know, 200
apps or something on their phoneor 300 apps, and and a lot of
them are clouded, we call itclouded out.

(18:05):
So they're not active becausethey have been reduced to to not
being usable.

SPEAKER_00 (18:12):
Right.
Like a sleep mode kind of space.

SPEAKER_01 (18:14):
A sleep mode, but they still are taking up space.
Yeah.
So so just and then you wouldhave to you know re-download
them in order to use them again.
But here's a secret, here's atip, is that you're not really
re-downloading the whole app.
It the whole app is still reallyactually most of it is still on
your phone.
It's just in sleep mode and it'sin the background in order to
save up a little bit more space.

(18:35):
But if you delete that wholewhole app, even though it's in
sleep mode, then you'll get morespace that way too.

SPEAKER_00 (18:40):
So much of that ends up being those games that just
get downloaded when you doupdates, like it's this isn't a
mandatory game for whateverreason on some of these
smartphones.
I I free up so much space bydeleting those games that I
never even touch on mysmartphones.

SPEAKER_01 (18:54):
There's games, yeah, the games that just come with
your phone when you get them.
Yeah, delete that stuff.
You know, if you don't reallyneed it, if you don't use it,
delete those apps.
That's gonna be one of the waysyou're gonna be able to free up
more space on your phone.
And speaking of apps for yourfor your phone, there are apps
that will help you free up spaceon your phone.
So be careful, make sure you getthe right one.

(19:16):
There's several of them outthere right now.
Look for one that's highlyrated, look for one that has you
know a lot of ratings, not justhighly rated.
Sometimes you'll see an app witha 4.8 rating or something.
And then you if you look alittle deeper, you'll see, well,
it only has 10 ratings.
So get one, if you're gonna getone of these apps that will help
you clean up your iPhone or yourAndroid phone, make sure you get

(19:38):
one that has thousands and tensof thousands of reviews on it.
You know, that's it's becauseit's gonna be a lot more
legitimate.
You can be taken because you youhave to give access to your
photos and your videos in orderfor it to delete them.
So you don't want to use a brandnew app.
I just wouldn't wouldn't gothere.
I'd wait for an app to to getpopular.

SPEAKER_00 (19:57):
So make sure you know what you're giving access
to and why it needs it.
But did this all sound a littlemaybe complicated?
You're not alone.
A lot of people feel that way.
Tech is getting more and moreconfusing.
We'll try and tackle that topicfor you and more coming up next.
You've been listening to TechTalk right here on WDBO 1073FM
and AM580.

(20:32):
Hey there, and welcome to TechTalk here on WDBO 1073FM and
AM580, Orlando's news and talk.
I'm Greg Rhodes, sitting herewith David Levitt, president and
founder of Refresh ComputerSuperstore.
And you can contact the RefreshComputer Superstore by calling
their free tech support hotlineat 407-478-8200.
Or if you have a comment duringthe show, we'd love to hear it.

(20:52):
Use that open mic feature insidethe WDBO app.
You can also check out thewebsite over at Refresh
Computers.net or stop it at theRefresh Computer Superstore in
Longwood at 820 East State Road434, just three and a half miles
east of I-4 in Longwood.
Store hours are Monday throughSaturday, 9 a.m.
to 7 p.m.
And if you're listening to theshow here on Saturday, that
means you still have time tostop by.

(21:14):
They'll be open until 7 p.m.
today.
And now back to the man himself.
David, love it.

SPEAKER_01 (21:19):
All right.
Thanks, Greg, and thankseverybody for listening to Tech
Talk with Refresh Computers.
I'm hoping that you are enjoyingthis episode.
You know, we talked in thebeginning about streaming
services that are quietlyraising prices while at the same
time reducing features that youmay not be aware that they're
even doing because you're mostpeople hone in on the price

(21:39):
increase, but they've got topeel back down in a little bit.
You're not really getting morefor that price increase.
They're actually taking awayfeatures, Greg.
So major apps are pushing moresubscriptions, right?
In the everyday tech.
We talked about that, and wetalked about why device storage
is becoming a bigger issue formost users.
And right now, We're going toget into why tech is getting

(22:02):
more confusing and not easier.

SPEAKER_00 (22:04):
And isn't that the whole point of all this is to
make our lives simpler, easier,more navigatable, right?
Right.
Yeah.

SPEAKER_01 (22:12):
It's a you know, and there for a while it seemed like
it was it was on a roll, it wasdoing that kind of thing.
But the the more tech advances,especially since AI has gotten
involved, the more that tech hasadvanced, the more confusing we
are getting.
And so, you know, and I and I'vesaid this before, and I'll say
it again, is that one of thethings that keeps us in business

(22:33):
is the fact that tech isadvancing so much.
It is not the not that the otherway around, you know, because
people I've had customers say,Well, geez, you know, tech has
advanced so so far, pretty soonpeople aren't going to need you
anymore.
And it's like, no, it's actuallythe other way around.
It's advanced so much thatpeople need us more.

SPEAKER_00 (22:50):
The people that didn't think they needed a tech
guy now all of a sudden need atech guy because they can't
understand what's going on,right?

SPEAKER_01 (22:56):
Because it's supposed to simplify your life.
But for many people, it's doingthe opposite, Greg.
So what's changing?
So there's more accounts outthere, more different types of
things going on, more passwordsyou have to keep track of.

(23:17):
And then, you know, one ofanother big headache is are the
constant updates that that theseapps are doing, and they're
changing their layouts.
So you just get used to the waythe way something looks, and
then there's another update tothat app that you're using, and
boom.
Now you've got to relearn thingsall over again.
Trevor Burrus, Jr.

SPEAKER_00 (23:35):
That is the worst.
You think you finally figure outexactly how to you you built out
your process, you know how tonavigate inside this whole
program, and then all of asudden there's an update and it
says, Do you want to hold on tothe old view or do you want to
go to the new view that you'regoing to be required to have in
the next update?
Yeah, exactly.
And you're like, oh no.

SPEAKER_01 (23:54):
And it's just like, you know, I'll let you know some
of the things that, you know,what we're hearing today.
People coming into the store,people calling us on the phone,
that free tech support hotlineagain is 407-478-8200.
The things that we're hearingright now is, you know, it
worked yesterday and today it'snot working.
That is a constant thing when anapp gets an update, right?

(24:17):
Settings keep moving.
So we just talked about you knowthe screen, the whole the entire
screen sometimes change isrearranged.
Or you used to be able to go toa specific spot to get to your
settings, and now that spot'sgone.
Where is it now?
So that kind of thing is goingon.
Features being hard to find,that you you were finding

(24:37):
before, but now you're not.
And there's just simply, youknow, wait, maybe just too many
choices.
Too many choices, too manythings, too many options for you
to try to figure out things.
And why are there so manyoptions?
And and this is important, it'sbecause these tech companies,
Greg, they design these apps,every single one of them for

(24:58):
well, not everyone, but I wouldsay 99% of them probably design
these apps for the power userfor the one that's going to take
advantage of all these featuresthat most of us don't care about
or have no need for.
And so you have to get past allthat.
And I'll and I'll throw it, youknow, QuickBooks is one of
those.
There's so much crap inQuickBooks.
If you so much.

(25:20):
And you know, and anotherannoying thing, you know, I'll
call QuickBooks out just likeyou called Netflix out on the
baseball game.
You know, QuickBooks, I pay youa monthly subscription.
I pay you a lot of money for amonthly subscription.
I don't want to see your adspopping up across my screen,
trying to buy me some, trying toget me to buy something else.

(25:41):
If I'm interested in it, I'll goresearch it and I'll find it
myself.
Never have I ever seen an adQuickBooks that you popped up on
my screen that I said, oh yeah,I can use that.
Right.
Ever.
Because I have a very specificuse for it.
It does a lot of things for us,but you know, we're we're we're
sick and tired of these things.
You're paying for asubscription, you don't want to

(26:03):
also see ads.
You know, so there's a lot ofapplications where it have a
free version, or you can paythem money for an ad-free, you
know, ad-free version.
So you know, you get a freeversion with ads, or you can pay
a little bit of money and get noads in the in the app that
you're using.
A lot of games do this andthings like that.

SPEAKER_00 (26:20):
Netflix.

SPEAKER_01 (26:21):
In Netflix.
Yeah.
But come on, QuickBooks, we'repaying you a lot of money every
every uh month.
Uh you know, we don't want tosee your ads, you know, when
they're coming out there, sothere's just too many, too many
things going on.
So another few examples of whypeople will bring their device
to us, Greg, or because thesethings are getting too

(26:42):
complicated, is that you know,settings that we talked about
earlier, and they're they'reactually instead of like having
a main settings button that likewe're used to seeing there's
settings.
Oh, okay, where's settings?
Oh, it's right there where I cansee it.
I can click on it.
Uh-uh.
Settings now, and a lot of theseapps are buried in menus.

(27:03):
So you got to know which menu toclick on just to get to the
settings.
And that's a bit of annoyingbecause when you want to change
something in your settings oryou want to check out something
in your settings, well, you justwant to go to settings.
You don't want to have tonavigate to find settings.
And and another thing that youthe these apps are doing is just
we talked we brushed on thisearlier, but just way too many

(27:26):
features, things you just don'twant or need.
And again, it's because they'redesigned for for power users.
And and a lot of these companieswant to make sure they hit all
the bases that just in casethere's somebody that needs that
third base app.
Right.
You know, we're gonna throw thatin there, although most of us
only want to get the first base.

SPEAKER_00 (27:45):
And you know, it used to be that you would have
to specifically subscribe forthat level of the software.
You would have to either you'dget the additional disk or you
would get the you know, you knowwhat I mean?
And now it's it it's allingrained because again,
everybody's just trying tosimplify on their side.
Let's just put everythingtogether in one one program and
send it out, people can buy it.

(28:06):
That's that's what our optionis.
There's no tiers to these kindsof programs anymore.

SPEAKER_01 (28:10):
Well, and I I think a simple explanation for that
would be, you know, to they'retrying to make it more capable.
In doing so, they're making itmore complex.
Yeah.
They're just making it so muchmore complex for us.
And which is, you know, keepingcompanies like Refresh Computers
around is helping because youknow, people need us to help
navigate through all thesechanges that's been going on.

(28:33):
So, what can what can you doabout these things?
What what what do we tell peoplethat come in or call us about
these kinds of issues?
Maybe you know, look at if youcan, if you can get past this,
simplify your devices.
You know, simplify.
You know, again, I'll go back toget rid of all those apps that
you you don't use or you barelyuse.

(28:54):
You might use one, oh, I mightuse Flight Aware because I go on
a f a two flights a year orsomething.
So I don't want to get rid ofthat app because I want to use
it again.
You know what?
Delete it anyway off your phone.
If you're only going to usesomething one or two times a
year, delete it off your phonebecause guess what?
When you go back into the appstore, it's still there.
You can always re-download it.
Yep.
And you know, and it and itknows that you had it before.

(29:15):
And even though you delete it onyour phone, at least on the
iPhones, I know that on theApple iPhone, because this
happens on my phone, when youdelete it and then you reinstall
it six months later, it stillknows all your login
information.
It still knows all that stuffbecause it's stored up there in
Apple's.
Let Apple store all that stufffor you.
They they have all the storagespace, right?
You don't need to store it onyour phone.

(29:36):
So if you use these apps once ortwice a year, even and you're
afraid to get rid of them, goahead and just delete them.
They're not going to go away.
And I will dairy-freeing.
Well, I I will caution therethere is there are some apps out
there.
If you use an app that's notmaybe it's not a very widely
used or very well-known app,I'll give one example.

(29:58):
It's called Y Ion.
It's W-I-O-N, which don't lookfor it because you can't find it
anymore.
And so what happens there withthat one, I I used to use that
to control my pool pump.

unknown (30:11):
Okay.

SPEAKER_01 (30:17):
Wi-Fi mode, a company called Y-Ion or Y-On,
W-I-O-N, and used to control thepool lights, what time you put
the pump on, schedule the pump,control it, turn it on, turn it
off remotely, do all those funthings.
And during a recent update tosomething else on my iPhone,

(30:37):
Greg, that was one of the appsthat went to sleep.
And so fast forward, you know,six months later when I needed
to use it, I went to it wasstill there.
And then I went to click on thelittle cloud thing, you know,
that so it'll download again onmy phone.
That app is no longer availablein the in the Apple store.

(30:58):
Oh no.

SPEAKER_00 (30:59):
So that one went out.
Do you remember the Flappy Birdcraze?
A couple of years ago, it was agame on the iPhone called Flappy
Bird, and the developer made itand it went it went viral.
Everybody downloaded this onegame.
Well, then the iPhone, the thedeveloper canceled the game
after a couple of months.
He got too it got too popular,he didn't feel comfortable with
it anymore.
Couldn't keep up, couldn't keepup.

(31:21):
So he canceled the game and thatdeleted it out of the iPhone
store.
Well, people lost their minds ifthey couldn't download this game
anymore.
Then phones that still had thatgame downloaded on it were going
on sale on eBay for thousands ofdollars.
Even though this was like athree or four-year-old iPhone,
it was on sale for thousands,and people were buying them.
People were buying them just tohave access to this one game.

SPEAKER_01 (31:42):
So yes, that's crazy.

SPEAKER_00 (31:44):
Like you mentioned, if you've got that app that you
really like to use and is maybeone of those indie developers or
something like that.
Yeah, so that's be careful withthose.

SPEAKER_01 (31:51):
And I felt like I had to mention that because you
know you have to I'm I'm here Iam telling you, advising you to
delete these old apps that youonly use it once or twice a
year.
But before you do that, you maywant to go check to make sure
that app is still available.
You may have the next flappybird in the app store, and
that's easy to do.
Just go to the app store andlook for it, and if it's still
there, well, it's still there.

(32:12):
If you can't find it anymore,well, then maybe you don't want
to delete that app.
And you know, the sad part,Greg, is like what happened on
my phone, is that when you dothe an update, you know, so you
got a new iOS update and thatyou want to uh update your phone
with, the sad thing is a lot oftimes Apple just by itself will

(32:35):
just shut shut down a wholebunch of apps in order to do the
update.
And if that's one of the appsthey shut down and it's not in
the app store anymore, you'renot gonna be able to get it
back.

SPEAKER_00 (32:48):
You couldn't download the latest updates,
otherwise you deleted the appfor you.
So yep.

SPEAKER_01 (32:53):
So you just gotta be careful about those kinds of
things.
So, but you know, folks, you cancome on in.
I I keep throwing this, youknow, this this show is
sponsored by my store, RefreshComputers.
We're located at 820 East StateRoad 434, there in Longwood.
If you're having any of thesekinds of issues, you know, we're
there.
You know, we have a store fullof very smart guys, very smart,

(33:16):
you know.
We have Greg, we have the thenicest bunch of nerds that I can
lovingly nerds, lovingly callingthem nerds.
Lovingly, lovingly.
No, because I say that becausethe the they're nerds with human
skills, the people skills.
Yep.
I mean, so they really know howto take care of you.

(33:36):
And we we we do we we have aninter through our interview
process.
I've mentioned this a time ortwo on the show, you know, we do
a little bit of a psychologicalthing with these with folks.
It's not hard.
And because we want to make surethey'll they'll be able to not
only know what they're talkingabout, but be able to talk to
you about it if you come in thestore in a way that you're gonna
understand, not try to talk overyour head.

(33:58):
I I cannot stand when a techpurposely tries to show how
smart they are by talking overyour head.
And I I guarantee you none of mytechs will be doing that kind of
thing because they just don't,you know, they're just all a
bunch of bunch of nice folks.
So you can come on into thestore and visit us again.
It's Monday through Saturdayfrom 9 a.m.
until 7 p.m.

(34:18):
We are closed on Sundays.
Well, you know, we like to havea little bit of a breather once
a week, and so Sundays, ofcourse, is the obvious day to do
that.
And so we're hoping to see youthere.
And don't forget this podcast,just go to refreshcomputers.net.
You can listen to this show inits entirety by going to that
website, you can click on thepodcast link and you'll find it

(34:40):
right there.
And if you want to be efficientabout it, just while you're at
refreshcomputers.net, go to thebottom of any page, put in your
email address, and we'll notifyyou via email sometime Saturday
afternoon when this podcast isavailable to be listened to with
highlights in the email soyou'll know what we're talking
about before you have to startlistening.

SPEAKER_00 (35:02):
We spent a lot of this show talking about the apps
that you need to delete, butwhat if you need to download a
new app?
Well, slow your horses on thatone as well.
We'll talk more on that.
You've been listening to TechTalk right here on WDBO 1073FM
and AM580.

(35:31):
Hey there, and welcome back toTech Talk here on WDBO 1073FM
and AM580, Orlando's news andtalk.
I'm Greg Rhodes here with DavidLevitt, president and founder of
Refresh Computer Superstore.
You can contact the RefreshComputer Superstore by calling
their free tech support hotlineat 407-478-8200.
Also, check out their websiteover at refreshcomputers.net.

(35:53):
And now back to Dave.

SPEAKER_01 (35:54):
All right, thanks, Greg, and thanks everybody for
listening to Tech Talk withRefresh Computers.
I hope that if you've been ableto listen to this whole show, I
hope you were, that you'veenjoyed our tech talk topics of
the day.
And if you missed anything, goto our website at
refreshcomputers.net.
You can click on the podcastlink at the top of the page and
listen to the show in itsentirety, or better yet, sign up

(36:17):
for our emails by going torefreshcomputers.net at the
bottom of every page, put inyour email address, and we we
will notify you when the show isbeing ready to be listened to
and with with some highlights inthe email so you'll know what
we're talking about.
And also every Monday morningyou will get the a list of the

(36:37):
latest three or four laptops andthree or four desktops that have
made it to the RefreshedComputer Superstore there in
Longwood so you can keep trackof the inventory coming in.
So we talked about a whole bunchof things today, and we we we
need to finish off by why youdon't need so many apps on your
phone.
You just don't.
And we talked in the previoussegment about going in and just

(37:01):
finding all these apps that youhaven't used.
You know, I and if you only usean app once or twice a year,
delete it.
You might want to go check andmake sure that that app is, if
it's especially if it's kind ofa specialty app, make sure that
that app is still going to beavailable by just going to your
app store and checking to makesure it's in there.
If it's not in there, thenprobably shouldn't delete that

(37:23):
particular app if you want touse it later because you won't
be able to if it's not in theapp store anymore.
But you know, a lot of thesepopular apps, you know, you have
probably have more than onebrowser app.
You know, I I always use Chrome.
I was gonna say there's Chrome,there's Safari, there's Opera,
there's a Zilla.
Yeah, and so I deleted so youcan delete Safari on your

(37:44):
iPhone, which is Apple's app.
You don't have to have it there.
And so you take it out, deleteit, and you can delete a lot of
the apps that you don't needanymore.
And that's gonna clean up a lotof space too.
You'd be surprised how muchspace you're gonna clean up on
your phone if you're running outof space if you just delete
those unnecessary apps.
You just you don't need them.

(38:05):
Some people have multiplesecurity apps.
You know, you just figure outwhich one you need.
And again, if you need helpfiguring out which one you need,
that's what we're there for.
You know, use that free techsupport hotline, 407-478-8200,
or come on to the refreshcomputer superstore at 820 East
State Road 434, three and a halfmiles east of I-4, right there

(38:25):
in Longwood, and we'll bringyour device.
We'll we'll just we'll take afew minutes with you, go through
it and help you figure outwhat's going on.
People have multiple cleanuptools because they downloaded a
cleanup tool, used it, it's tooconfusing.
Let me download another one, usethat one, I don't know, maybe
that one, or then they just stopusing them.
Sometimes people have three,four, or five cleanup tools

(38:46):
we're finding on the phones.
Delete all those.
Just get them out.
And get that's one of thosetools, Greg, that you can always
just keep deleted off yourphone.
Sure.
Just put it on when you if youwant to use it, reinstall it,
use it, delete it again.

SPEAKER_00 (38:59):
And often so many times, I know on in at least
with my Samsung, that tool'salready built into your phone.
There's ways to do that withyour phone without downloading
an additional app.

SPEAKER_01 (39:07):
So but you know, but there's still apps out there
that you can get to to do thesame thing that's already
inaired on your phone.
So you just gotta watch out.
So what's the better approach?
You have fewer, better tools,better apps on your phone.
Learn what you actually have.
Take a few minutes, like youknow, I told you, some people
come in, we'll we'll see ahundred, two hundred apps on

(39:30):
their phone.
That's insane.
I don't, you know, who you don'tneed that many.
Right to delete, delete a lot ofthem.
You'll free up a lot of spaces.
So learn what you have and andand take it from there.
And again, avoid stackingunnecessary apps because you can
do that, and you know, we seethat all the time.
The same the same type of thingthat you have five apps for on

(39:52):
your phone.
You don't need the fivedifferent apps, especially if
you see that they've beenclouded, I'll call, you know,
where where they're not reallycompletely on your phone, but if
you need them, you can downloadthem again.
Delete those.
Just get them off your phone ifyou can.
That's a better approach.
I'm pretty sure that you'll behappy that you did that if you

(40:13):
do, if you do.
So uh so we're out of time,folks.
I really appreciate youlistening to Tech Talk with
Refresh Computers.
This is David Levitt, owner andfounder of Refresh Computers,
and we'll be talking to youagain live from Lake Iola next
week, right, Greg?
That's right.
Spring Fiesta in the park.
All right.
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