Retention is often seen as an elusive workplace metric, but what if it wasn’t?
In this episode of Relationships at Work, Russel Lolacher shares his firsthand experience of leading and retaining the same team for 12 years. He dives into the framework that made it possible—P.E.R.F.O.R.M.—a leadership approach grounded in personal connection, empowerment, and meaningful work. Learn why retention isn’t luck but the result of deliberate leadership, and why calling it a "unicorn" completely misses the point.
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