Doctor Who: B2B Marketing Lessons from the Long-Running BBC Show with the CEO of WorkProud & Online Rewards, Michael John Levy

Doctor Who has been around for over 60 years and attracted over 12 million viewers.

In our book, that makes it ripe with marketing lessons. 

Because wouldn’t you also want your brand to be around for over 60 years, and to have that many eyes on your content at once?

So in this episode, we’re talking about the long-running show with a cult following, Doctor Who.

Together with the help of our special guest, CEO of WorkProud & Online Rewards, Michael John Levy, we’re talking about keeping the essence of your branding through the years, using jingles, and using time travel in your storytelling.

About our guest, Michael John Levy

CEO Michael Levy leads both Online Rewards and WorkProud and has achieved 13 consecutive years on the Inc. 5000 Fastest-Growing Companies list. His company is a leading provider of workplace culture and people success solutions who believe employees are a company’s greatest asset.

What B2B Companies Can Learn From Doctor Who:

• Keep the essence of your branding through the years. As your company ages, refine and modernize your content. But keep the essence of what makes your brand or company unique. Ian says, “There's an importance of continuity that is a great lesson for Doctor Who, which is like, there's certain things that can change, and there's certain things that don't. And once you establish it, then that needs to be the way it is.” It’s like how the evil robotic beings, the Daleks, first appeared on Doctor Who in the 1960s. But then Michael says, “they then continued to exist like a multiverse, and they kept appearing over time. And as modern production techniques continued to improve and various doctors would appear, they would still, however, be stuck with the original form of the Dalek suit from the 1960s.” But they became iconic as part of the Doctor Who brand. So decide what is unchangeable, and what you can continue to dial in, refine and improve.
• Use jingles. Jingles aren’t used that much in B2B marketing, but in Doctor Who, music is an important part of the show. Michael says, “A small melody snippet as part of the intro and closure was a key anchor component.” And Ian adds, “Jingles are like one of the most underused marketing devices of our modern era. Back in the day, everything had a jingle.” The more senses you appeal to, the deeper, more multifaceted your brand identity becomes, and the more easily your audience will recall your company when making a purchasing decision.
• Elicit nostalgia through time travel. Send the characters of your marketing back in time and invite your audience to relive the good old days. Ian says, “We always talk about wanting to elicit nostalgia. Why not make a character, make your key persona, you know, CHRO, and send them back in time. Send them back five years ago. Send them back 10 years. You need someone who is doing the traveling to these other places so that they can experience it. It's ripe for discussion and you don't need to land the plane like you do like Marvel had to land the plane when they did the Multiverse and went back in time. As a marketer, you don't need to finish the story. You just need to start the conversation.”

Quotes

*”WorkProud is a 22-year-plus company of which this concept of recognition and appreciation and the corresponding tools that we've built have been a backbone of the culture of the organization. It's so foundational  that there are eyes on that stream and that feed on a daily basis with an expectation that you will read some positive things about somebody's joined the company, somebody's had an accomplishment, somebody completed training, somebody's celebrating some birthdays. We have a positive place inside the business and that is part of the culture.” - Michael John Levy<