In this episode, host Jake Gump sits down with John Moffa, Head of Customer Experience at Roam, to explore how virtual offices are revolutionizing remote work culture. John shares his journey from 8 years at Yext leading IT operations to building something groundbreaking at Roam - a platform that's replacing entire tech stacks with one comprehensive solution.
Discover how Roam's "Super Bundle" replaces 8 different tools (Slack, Zoom, Calendly, Loom, and more) for just $18/month, while creating the digital office culture that remote teams have been missing. From Magic Minutes AI note-taking to drop-in availability features that recreate spontaneous office interactions, John breaks down how Roam is solving the biggest challenges in remote work.
Whether you're a startup founder, remote team leader, or just curious about the future of work, this conversation reveals practical insights on building culture, managing global teams, and leveraging AI to enhance productivity.
🔔 Don't forget to SUBSCRIBE to Remote First Innovators for more insights on building successful remote companies and scaling distributed teams!
Key Takeaways:
Roam replaces 8 different software tools with one platform for $18/month
The visual office map creates transparency, accountability, and culture
Magic Minutes provides AI-powered meeting summaries with ChatGPT integration
Drop-in availability recreates spontaneous office interactions
Global hiring becomes seamless with visual presence indicators
Virtual assistants democratize AI access across entire organizations
Resources Mentioned
Roam Website: roam.co
Free Trial: Available with both self-serve and white-glove onboarding
Connect with John Moffa
Company: Roam (roam.co)
Role: Head of Customer Experience
Background: 8 years at Yext, MBA from Baruch College, BA from James Madison University
Timestamps
00:00 - Welcome & Introduction
01:05 - Meet John Moffa: From Yext to Roam
02:11 - The transition story: Why John joined Roam
03:25 - The virtual office vision: Recreating Yext's amazing culture digitally
05:16 - The problem with Slack + Zoom combinations
07:04 - Building with a trusted team: The family aspect
08:33 - The visual magic: How Joe Woodward brings Roam to life
10:07 - The Super Bundle: 8 products for the price of one
12:20 - Audio/visual quality: 99%+ satisfaction scores
13:27 - Magic Minutes: AI note-taking that lives in your inbox
16:19 - Breaking down the $18/month value proposition
17:26 - The AI revolution: Virtual assistants for everyone
19:28 - Real-world case study: Hiring talent in Dubai
21:20 - The "meeting after the meeting" problem solved
23:31 - Fun features: Emojis, game rooms, and personality shelves
26:18 - AI Inbox: The Slack killer explained
27:47 - Lobby feature: Virtual salesroom for prospects
30:42 - The future of remote business in 2025
31:26 - John's origin story: Long Island roots
32:05 - The fourth-grade robot that started it all
34:15 - Mentors who shaped the journey
37:45 - How to get started with Roam
38:48 - Final thoughts and wrap-up
Ready to transform your remote team's culture and productivity? Try Roam's free trial at roam.co and experience the future of virtual offices today!
The Remote First Innovators podcast is produced by Creative IT. Subscribe wherever you get your podcasts for insights on building thriving remote organizations with practical solutions you can implement immediately.
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