What makes a profitable and unforgettable bar program? In this episode of Restaurant Leaders Unplugged, I sit down with Ben Potts, co-founder of Unfiltered Hospitality and co-owner of The Sylvester in Miami. Ben’s journey is a masterclass in persistence and innovation, from starting as a bar back to becoming one of the most sought-after beverage program consultants in the industry.
We dive into:
- How Unfiltered Hospitality helps restaurants build profitable, guest-focused bar programs.
- The key metrics every restaurant owner should track for bar success.
- How to recruit and train a bar team that shares your vision and values.
- Why creative cocktails and efficient systems go hand-in-hand in today’s market.
- The trends shaping the future of bars, from performative elements to multisensory experiences.
Whether you're a restaurant owner, a budding bartender, or a seasoned operator, this episode is packed with actionable insights to elevate your hospitality game.
Connect with our guest:
Social Media: @benbenpottspotts
Website: www.unfilteredhospo.com
Don’t miss this deep dive into the art and science of creating a standout bar experience!
Restaurant Leaders Unplugged with Sebastian Stahl
Follow us on social media to stay updated:
Instagram: @sebastian_stahlb | @breadthrestaurantmarketing
YouTube: @SebastianStahlb
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