The Retail Podcast
Retail reinvents itself daily. The Retail Podcast arms founders, operators, and retail technologists with battle-tested tactics to outpace change. Each week candid conversations with store chiefs, DTC disruptors, and tech visionaries reveal how to turn AI, data, and culture into margin and loyalty. No jargon just hard numbers, honest lessons, and plays you can run before next Monday. Press play; lead the future of commerce.
Episodes
AI is no longer optional in fashion, it’s infrastructure.
In this episode of The Retail Podcast, we sit down with Antonia Dumitriu, Co-Founder & CEO of @Irisphera, to explore how AI-powered virtual styling is transforming online fashion retail.
Irisphera offers online brands a plug-in virtual personal shopper that:
• Detects correct sizing based on brand size charts
• Identifies body shape and colour palette
• Automa...
Liberty London meets Bridgerton, Quiz enters administration, and pop-ups are taking over the UK high street — this week's Five Things Friday covers the retail stories that matter.
In this episode, Alex and Simone break down five major retail and fashion stories shaping the UK high street right now — from heritage brand activations and immersive beauty experiences to the harsh realities facing mid-market retailers.
🔖 WHAT...
Retail is shifting fast across Asia-Pacific and this week’s Five Things Friday unpacks the signals every operator, brand and investor needs to watch.
Low Ngai Yuen MD AEON360 & Ryf Quail (Managing Director, NRF Retail’s Big Show APAC & Middle East) joins the conversation with major personal news, and major market insight.
In this episode:
• Sephora partners with Olive Young to launch dedicated K-Beauty zones globally
At NRF, we sat down with Alyssa Hampton and Corinne Suarez, senior retail leaders at Marine Layer, to break down what’s actually driving success in modern retail.
Marine Layer has built a fast-growing retail business by focusing on conscious consumers, low-pressure in-store experiences, and a people-first culture—all while scaling to nearly 60 stores and maintaining B Corp values.
In this conversation, we explore:
Why younger generati...
Unified commerce is everywhere — but Pim Vijftigschild (Chief Commercial & Partner Officer at New Black) argues the next wave is bigger: contextual commerce.
In this episode, we break down what “contextual” actually means in retail: capturing the interaction that leads to the transaction, rebuilding the “black book” level of customer understanding, and why most enterprise retail architectures (and RFPs) are stuck in the past.
We ...
This week on Five Things Friday (US Edition), we unpack the momentum shaping US retail and brand marketing right now—starting with strong sentiment coming out of NRF and rolling straight into the biggest advertising moment of the year: the Super Bowl.
After a positive “Big Show,” retailers and exhibitors are carrying unexpected optimism into 2025. AI is no longer theoretical—brands are showing how it’s actually being used. That ...
In this edition of Five Things Friday UK, Alex and Simone break down the most important retail and brand signals shaping the future of shopping right now. From Reformation’s quietly embedded in-store technology to luxury pop-ups in Dubai malls, this episode explores what actually improves customer experience and what retailers should be paying attention to.
We cover how technology should be woven into the retail journey, not bol...
Retail in APAC is hitting a breaking point where "freshness" is no longer a luxury it's a survival requirement.
Ryf Quail and Yuen Low break down why traditional 6-month order cycles are killing brands and how AI agents are fundamentally changing how consumers discover products.
The Value Proposition: In this APAC Edition of Five Things Friday, we go behind the scenes of IKEA’s flagship evolution in Shibuya, analyze Pu...
In this episode of Five Things Friday, Alex sits down live at the show with Ryf Quail to unpack what made this year’s event the biggest on record from 41–42,000 attendees, packed expo halls, and record exhibitor meetings, to a major global expansion announcement that reshapes the future of retail events.Ryf shares first-hand insights on:Why exhibitors recorded 200+ meaningful meetings on the show floorHow NRF has evolved into a tru...
How does a regional retailer scale to 86 stores in 7 years? We go on-site at BM’s La Finca flagship in Madrid with Regional Director José to uncover the "Anti-Commodity" playbook that is redefining grocery retail in Spain.In this episode, we explore:The 4 Pillars of BM: Why Fresh, Assortment, Service, and CX are non-negotiable.The 10,000 SKU Secret: How to offer "Full Basket" convenience in a proximity format.Fr...
In this episode of Five Things Friday UK, Alex and Simon break down what the rescue of Russell & Bromley by Next really signals for the British high street, why consolidation is accelerating, and what it means for heritage brands.They also explore:Why the UK may be heading toward a three-giant retail landscapeA standout Valentine’s campaign from Thortful and how physical products stay relevant in a digital ageThe return of fash...
Host Alex is joined by Simone Oloman, Co-Founder & CEO of Need It For Tonight (NIFT) — often described as Deliveroo for quality fashion — for an honest discussion on what retailers are really prioritising right now.
In this episode, we cover:
Why Middle East retail (Abu Dhabi & Saudi Arabia) is being built for a new generation
Simone’s role speaking at ShopTalk Abu Dhabi
Why influencer collaborations work best when they feel ob...
In this Five Things Friday – USA Edition, we sit down with Jill, SVP of Content at National Retail Federation (NRF), live from the largest NRF show ever.
With 41,000 attendees, 1,000+ exhibitors, 550+ sessions, and 100 countries represented, Jill breaks down what actually mattered at NRF this year — and what retailers must take forward.
Key topics covered:
Why customer relevance now outweighs platform strategy
AI’s shift from buzzword ...
How will the $32 Billion AI Agent market change APAC Retail?
In this episode, Ngai Yuen Low (AEON360) and Ryf Quail (Comexposium) reveal why your product pages need to be "machine-readable" by 2028 and how TikTok Shop is evolving beyond fashion.
🔥 Topics & Timestamps:(00:41) The "Wrapped" Strategy: Creating shareable retail moments(03:30) AI Shopping Agents: The $32B forecast for APAC(08:15) TikTok Shop: Movi...
It’s almost Christmas and this week’s Five Things cuts straight through the noise.
Alex and Simon break down what really happened this Black Friday, why the numbers matter less than the format shift, and what live shopping and brand activations tell us about where retail is heading next.
From muted UK retail sales and changing Black Friday behaviour, to why Ralph Lauren’s activations are quietly best-in-class, this episode focuses on...
This year, NRF is turning the dial up on everything: AI, interactivity, speakers and scaling a 40,000‑person global audience.
In this episode, I sit down with Jill from NRF to unpack how the team is bringing the 2026 global theme “The Next Now” to life at the Big Show in the US – and why this could be one of the strongest speaker lineups yet.
We dig into how what’s next is already here for retail – from AI‑driven shopping jou...
In this episode, recorded at MAPIC in Cannes, we sit down with Shane Eldstrom, CEO of United Developers, the company behind Place Vendôme in Qatar – a project that has already become the #3 shopping centre for high-end fashion in the entire Middle East, just a few years after opening.
Shane breaks down what makes Qatar’s retail market so distinctive, how Place Vendôme has scaled from opening to regional leader, and what interna...
Black Friday isn’t a day anymore. Singles’ Day now stretches across weeks. Quick commerce promises groceries in 15–30 minutes. In this APAC edition of Five Things Friday, co‑hosts Ngai Yuen Low & Ryf Quail break down how peak season is changing across China, Southeast Asia, Australia and Japan – and what it really means for consumers, retailers and retail property.Joining from WP. Kuala Lumpur and the Greater Sydney Area, Ngai ...
Recorded live at MAPIC 2025 in Cannes, this episode features a rare deep-dive with Ian Sandford, President of Eurofund Group, one of Europe’s most influential retail property operators. With more than €2B in assets across Spain, Portugal, Italy, Germany and the UK, Eurofund sits at the centre of the sector’s biggest shifts.
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*Welcome to the official channel of THE RETAIL PODCAST, the leading community for global retail l...
Black Friday isn’t a day anymore. It’s a month-long pressure cooker – and it’s forcing retailers to rethink everything from promotions to product pages.
Correction note: In the episode I mention a jumper with 7% wool – the actual composition was 8% wool.
Why Black Friday has morphed into “Black Month” – and what that constant promo pressure does to margins, teams and customer expectations
How John Lewis is investing £800m to turn “stu...
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