Episode Transcript
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Speaker 1 (00:00):
Welcome back
everybody.
Safe, efficient, profitable.
Today we are going to betalking about trying to break
down some of the silos withinyour PSM programs, your
engineering and maintenanceteams, and safety here we go.
Speaker 2 (00:15):
All right, welcome
back.
Welcome back everybody.
Am I running this or are yourunning this one?
Speaker 1 (00:22):
I'm running this one.
Ah, I'm running this.
I'm a PSM person.
There we go, here we go, so thefirst thing that we're going to
talk about is our SOPs.
Speaker 2 (00:31):
Standard operating
procedures.
Speaker 1 (00:32):
So standard operating
procedures.
A lot of times we have thesedocuments and they're called
SOPs and they may be any versionof third-party Rotem.
Internal Rotem.
Speaker 2 (00:45):
We got them from a we
contracted that out, so we're
good.
Speaker 1 (00:46):
Yeah, somebody else
Rotem third-party, Some kind of
combination of my old plant andI brought it over and I kind of
updated it.
But now I left and wentsomewhere else.
Speaker 2 (00:57):
So you're saying
there could be a whole bunch of
variables there could behodgepodge.
Yeah, there we go.
Speaker 1 (01:01):
I mean, they may even
be different formats than the
same location.
Like they, some parts of thesystem may have one template,
others have a different formatand I'll often just review these
so that's the deal.
We're supposed to theoreticallyreview these annually.
However, one of the biggestgaps that I have seen in the
last several years is that thefolks who are reviewing them
(01:23):
same folks every year and,generally speaking, I don't know
that there's a lot of gooddocumented training on what
we're reviewing them for.
That's a good point, and mostof the time, the individuals
that are reviewing them are onthe engineering b&e.
You know refrigeration side.
Speaker 2 (01:40):
I'm safety.
Am I doing this part of it?
Speaker 1 (01:42):
And they're not the
experts.
So when we talk about reviewingSOPs.
It may be correct for theengineering side.
They've got nothing to do withany of our safety programs at
all.
Speaker 2 (01:55):
But what if you have
lockout, tagout?
Speaker 1 (01:56):
Well, what if you've
got weather?
What if you've got lockout?
What if you've got elevated?
Speaker 2 (01:59):
What if you've?
Speaker 1 (02:00):
got a whole lot of
things going on.
Speaker 2 (02:02):
Okay, now I
understand.
Speaker 1 (02:03):
A lot of times our
SAPs are written for perfect
weather, nothing's going wrong.
We have an emergency section,but it only gives us one set of
scenarios, right, and it alwaysworks.
Yeah, anytime I talk to myoperators, I'm like, well,
here's the leak, what are wegoing to do?
And they're like, you know,well, got this SOP.
And I'm like, so, does this SOPaddress this specific leak?
(02:23):
And got this SOP.
And I'm like, so, does this SOPaddress this specific leak?
And there's all kinds ofdiscussion and a teetered debate
and what really boils down tois that common is I can't write
emergency shutdown or emergencystop for every single leak that
there ever could be, and theones that are listed may not
work for everything that could.
That's associated with thatunit that you'd pull that SOP to
(02:44):
.
Speaker 2 (02:44):
So what should you do
?
What should you do if youfigure that out?
Speaker 1 (02:47):
so that's when we
start evaluating.
Maybe we need to broaden thescope of what we're right.
Maybe we have more than oneemergency shutdown.
Maybe we start writingadditional plans, free plan.
Maybe we start havingalternates written in there.
And then the other piece of itis is that you know, and
engineering, maintenance,refrigeration operators, they're
not safety experts.
(03:08):
We're employing a safety expertat the facility because that's
their lane and I mean I don'thave to have psm knowledge be
safety and right.
We've got to pull them in, sothey have to be a stakeholder in
the sop review and discussionin terms of things even like
definitive maintenance right andsome of those last procedures
that we do Well.
Speaker 2 (03:27):
do you want my
lockout in your SOP?
Speaker 1 (03:30):
So that's the next
piece, right.
So other gap is that we'regoing to start seeing things in
some of these templates thatreference some stuff like for
lockout procedures refer to.
Now, sometimes I've seen thefull on lockout in there.
I would never advise againstthat.
That's me, my opinion.
I would just not write yourlockout procedure within your
sop.
Speaker 2 (03:49):
But we'll start
seeing things like refer to
lockout procedure, refer to theppe assessment, refer to and who
wrote the lockout procedure,and half the time, I'd say
actually more than half the time, don't have that, or I wrote it
as a safety person, but I don'thave the psm background or
utilities wrote it as a safetyperson but I don't have the PSM
background or utilities wrote itand they don't have the safety
background.
Speaker 1 (04:08):
So either way, the
document could have significant
gaps.
Is what I want you to know.
Ppe assessment for myrefrigeration folks If it
doesn't cover the entire scopeof what they could be doing, it
likely could have gaps if Ididn't have engineering and
safety in the room having adiscussion.
Same goes for my task procedures.
If we didn't do a taskevaluation or pre-job hazard
(04:28):
analysis or whatever you want tocall it, when we're talking
about the hazards associatedwith that task and writing out
that task procedure, safetywasn't involved, or if safety
wrote it without refrigerationinvolved, we're going to see
gaps, and so that's what we'rereally kind of seeing is that
we've got to start getting thosetwo groups in a row, almost
like building a community.
(04:49):
We got to be friends, we got toget in together and we've got to
review these documents as one,because we're both stakeholders
in the same document because,we've got to make sure the PPE
assessment dovetails with theconfined space assessment,
dovetails with the lockprocedure, dovetails with our
SOP and our task procedures, andthat they all say the nice same
happy thing right.
Speaker 2 (05:09):
Absolutely, because
most of the time they're all
saying something different,because if you're, if you're
process or procedure says onething, mine says the other.
How do we train?
Speaker 1 (05:19):
Well, that's really
what it boils down to is that
I'm going to be training folkson task procedures and SOPs If
there's no safety considerationsin them, how can I mean?
I'm giving them some kind ofgeneral awareness, monthly
safety training, but in terms offor them to really know how to
safely do their job becausethere is a lot of gray area
(05:40):
we're just kind of expectingthem to figure it out and
freelance, and that's why we'reseeing injuries.
In my opinion, we have to tellthem because they're new.
Speaker 2 (05:52):
How are?
Speaker 1 (05:52):
they going to know?
They don't know what they don'tknow.
Speaker 2 (05:54):
That's right.
So you're talking about you mayhave to change a little
onboarding.
You may have to change a littlebit of procedures.
Speaker 1 (05:59):
You need to change
about who's actually reviewing
it, what kind of training theyhave yeah, the reviewer needs to
have some training on whatthey're reviewing it for and
we've got to pull safety.
And I know that they feeloverwhelmed and they may not
want it and they say this is notmy problem, but in order
they're the expert for thatsubject but, yeah, they the
subject matter expert, and sothey may not be able to advise
(06:21):
on whether that's the correctshutdown in terms of the
refrigeration technical piece.
But when you have a discussionabout here's the risk that I'm
being exposed to or you talkthrough the steps you have to do
.
They should be able to identifyWell, here's where you're going
to be standing.
Oh, we need to fall protection.
How are you going?
Speaker 2 (06:37):
to tie off to Well,
here's where you're going to be
standing.
Speaker 1 (06:38):
Oh, we need to fall
protection.
Speaker 2 (06:39):
How are you going to
tie off to?
Well, you need this peoplebecause that's safety stuff, but
it's not going to be an SOP.
Speaker 1 (06:42):
Right.
Speaker 2 (06:43):
Nowhere in the SOP is
say use the ladder and tie off
air.
Speaker 1 (06:46):
So I think what it
all really boils down to at the
end of the day is and y'all havebeen saying this for a long
time but poor refrigeration andmaintenance and B and E
sometimes they get forgottenabout a little bit because of
most of our programs are reallygreat about being perfect or
production, but because there'sso much dynamic changes and
(07:08):
different jobs that we're doingon the refrigeration and the
engineering maintenance side, wedon't always capture that real
good and then, like, thosedocuments don't, don't have
anything in them, our programsdon't really align with what
they're doing, what theirprocedures say, and now we're
just opening ourselves up to alot of risk of people getting
(07:29):
hurt as well as the citation.
Speaker 2 (07:30):
So I have engineering
degree and experience, fought
leaks, dealt with amputations,all these things.
You know what Wouldn't knowanything about any of the stuff
you said unless I job shadowedthem like I did.
Yeah, one of the things I didwhen I became a safety person.
I didn't know, so I would justgo on project day and I'd watch
what they did.
I didn't get paid extra forthat, I just went because I was
(07:53):
like if I'm gonna be part ofthis and be responsible for it,
gotta understand.
I understand I watched him doround.
Speaker 1 (07:58):
I still do that today
, so so solutions right.
So, solutions we talk about.
I think training is is thebiggest thing, right?
So safety can't really identifythe hazards if they don't know
what recreation and maintenanceand boiler and utilities and all
that for that matter, isactually doing.
So one thing is absolutely I'ma proponent of safety people
(08:19):
getting refrigeration training.
I think that it's very helpfulto understand physically what's
going on with the system.
But the second piece isabsolutely job shadow.
Job shadow on weekends, jobshadow.
Speaker 2 (08:28):
Absolutely.
Speaker 1 (08:29):
Overhauls on the
system, when they're doing pump
downs, when they're doingstartups, when they're doing
line breaks, when they're justdoing their rounds, when they're
just doing their rounds, whenthey're changing check-in valves
, phas, let's get involved forPHAs.
You know, I realized the otherday if we've got people who have
only been at the facility for ayear or so safety engineering,
my operators maybe none of themwere there for the last
mechanical integrity, or thelast snowstorm or the last crazy
(08:52):
event?
Speaker 2 (08:53):
Yeah, they may never.
They may not know that they oh,that's fine, like no, there was
everybody may have turned over,so no, that's right.
The history at some of theselocations that this actually
happened so sometimes would youpull a another location to help
you with some of those processesI absolutely would so.
Speaker 1 (09:08):
If there is that's,
that's another option.
So solutions is shadow.
Who's there?
Yeah if you find that you'vegot a greener team and they are
a little bit newer, then yeah,absolutely.
Start pulling in people fromdistrict locations that maybe do
have a little bit more tenure,or maybe we're on some of the
calls when they heard about someof this stuff going on at your
location.
Speaker 2 (09:28):
That's how we get on.
Some of the calls is to helpalmost be we're historian.
Speaker 1 (09:31):
Absolutely.
You know, look at maybe gettingsome refrigeration training.
Joe and I obviously we do someget up to speed type training
stuff with our safety and psmteams.
I always want to make a pointthat, just because you have
someone managing documents right, we're a document manager.
We make sure that certainchecks and balances which is
about it is in place and it isneeded.
Speaker 2 (09:52):
We've got to make
sure but that's two different,
different thought patterns we'vegot the compliance side and,
yes, we have the document.
Speaker 1 (09:59):
But that person may
not be the technical expert and
they may not be able to reallysign off and say it's correct.
They can just say that we haveit, but they don't know if it's
hold on.
Speaker 2 (10:09):
What if we're dealing
with RMP?
Speaker 1 (10:11):
Okay, so that's a
good one.
Speaker 2 (10:12):
Will we get
environmental involved?
Speaker 1 (10:13):
Yeah, environmental
is absolutely going to
potentially be a stakeholder.
Speaker 2 (10:17):
Okay, especially like
a PHA.
Worst case scenario.
Speaker 1 (10:20):
Yep, we want to
evaluate our PHA, get ready for
worst case scenario.
That may mean that we arestarting to update our RMPs.
Speaker 2 (10:34):
I will tell you
that's a big one, that we're
seeing a lot of people maybere-evaluate what their RMP says.
We're going to do an episodelater on that, but yes
absolutely so they're reallykind of taking a look at.
Speaker 1 (10:40):
So maybe training
that we had for safety maybe it
needs to be a little bit heavierin PSN so that they understand.
Because, again, safety has gotto sign off on documents.
That goes back to the signingAbsolutely who can sign what and
are we really qualified?
So I think the biggest thing iswe've got to sit down in the
same room, we've got to reallyhave those joint conversations
together and then a lot of jobshadowing is really helpful so
(11:01):
that we understand the utilitiesand refrigeration side the same
way that we understand.
Speaker 2 (11:05):
Can't regulate it if
you don't understand it.
Speaker 1 (11:07):
Yeah, it's really
really hard to identify the
hazards and prevent the injuryif we don't understand what's
going on.
Speaker 2 (11:12):
Absolutely.
These are our opinions.
Speaker 1 (11:13):
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support in person, like I said,
we do PSM mini audits, somecompliance audits from the PSM
side, Do some training withsafety for understanding the PSM
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Otherwise, you can find us onLinkedIn.
All of the socials and Allensafety coachingcom is a really
(11:34):
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