On this episode, we spoke to Alan McIntosh, Senior Manager, International Channel & Strategic Programs Enablement at RingCentral and SEC One to Watch in 2024!
Alan discussed the keys to building an effective, scalable, rep certification program based on his real-life experiences.
Key talking points:
- Creating sales rep certifications and coaching for consistency at scale
- Certifying both sales reps and managers in unison
- Measuring the immediate and long-term success of certifications
And more!
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