Boost Your AI Strategy with Salesforce Labs AI Library

Today on the Salesforce Admins Podcast, we talk to Marianna Torres, Associate Salesforce Labs Evangelist at Salesforce.

Join us as we chat about the Salesforce Labs AI Library and how it can get you started with implementing AI agents in your org.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Marianna Torres.

What is Salesforce Labs?

Growing up, Marianna was always interested in more creative pursuits and had never considered a career in tech. That all changed during the COVID-19 lockdown when she enrolled in a workforce development program called Year Up United and landed an internship with Salesforce.

Today, Marianna works on the Salesforce Labs team, curating the Salesforce employee-built apps, components, and flows that are available for free on AppExchange. Now with the release of Agentforce, the team has put together the Salesforce Labs AI Library as a resource to help you get started with AI.

How the Salesforce Labs AI Library helps you get started with Agentforce

If you’ve been keeping up with the pod, you know that prompt engineering can be tricky business. But what if you could copy all the best, most useful prompts from Salesforce product experts?

That’s what the Salesforce Labs AI Library is all about. It gives you everything you need to get AI agents up and running. When she’s going through submissions, Marianna asks three simple questions:

1. Will this help the customer?

2. Does this simplify something that historically takes a lot of time?

3. Is it easy to use?

If the answer is yes, it gets included in the library, ready to help you implement Agentforce AI in your org.

More resources for Salesforce Labs

If you don’t know where to start, Marianna recommends going through the Salesforce Labs Basics on Trailhead. You can also listen to the full episode, where she walks Josh through the process of looking something up in the Salesforce Labs AI Library.

That’s it for this episode, so be sure to subscribe to the Salesforce Admins Podcast and we’ll catch you next week.

 

Podcast swag

• Salesforce Admins on the Trailhead Store

Learn more

• The Salesforce Labs AI Library

• Trailhead: Salesforce Labs Basics

• AppExchange: Salesforce Labs

• Year Up United

 

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• Admin Trailblazers Community Group

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