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June 26, 2025 38 mins

Today on the Salesforce Admins Podcast, we talk to Kurtis Kemple, Senior Director of Developer Relations at Slack.

Join us as we chat about what’s possible when you combine Slack, Salesforce, and AI agents.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Kurtis Kemple.


Starting at square one in tech
Kurtis’s path to his career in tech is truly inspiring. Not only is he a completely self-taught programmer, but he learned those skills while incarcerated. It was hard to get any sort of job when he got out, let alone convince someone to take a chance on him as a software engineer.

Today, Kurtis is the Senior Director of Developer Relations for Slack. His role is primarily focused on advocacy, with a focus on improving the developer experience through thoughtful product design and community input. So he’s the perfect person to talk to about what’s possible with Slack, Salesforce, and AI agents.

Slack is the OS for work
When it comes to collaborating with your team, Kurtis sees Slack as the OS for work. It’s a space to bring together everything you need—your communications, your documents, your data—all in one place so you can start getting things done.

Switching contexts can be a productivity killer. That’s why Slack’s integration with Salesforce is so powerful, because it allows you to have everything right at your fingertips without needing to go back and forth between windows.

Whether you’re looking at Salesforce data in Slack to have a conversation with a co-worker about an opportunity, or updating your team on what you’re building in Salesforce, seamless authentication means you can do everything from wherever you happen to be working without having to switch back and forth.

Agents and automation inside Slack
The possibilities are even more exciting when you throw Agentforce into the mix. As Kurtis points out, Slack actions are part of the list of standard actions. That means you can build custom agents that use data from either platform to launch workflows, run a quick analysis, and much more.

Kurtis also gets into how you can customize Agentforce by plugging in various LLM libraries, or connecting it with external services or authentication providers. As he explains, prompt templates are powerful tools for controlling your agents’ responses so that they fit into your business processes.

This episode is a deep dive into everything you can do with Agentforce and Slack, so be sure to take a listen. And don’t forget to subscribe to the Salesforce Admins Podcast to catch us every Thursday.

 

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