#19 - Proxemics, Job Market updates, AgentForce 2.0

This episode of Salesforce Trails and Trials explores crucial soft skills and emerging trends in the Salesforce ecosystem. The hosts, Jon and Erik, begin by discussing the impact of proximity in virtual communication, emphasizing the need to be mindful of personal space on video calls. They then delve into a project anecdote highlighting the importance of explicit communication and avoiding assumptions, using the example of a visual force page migration. A key takeaway is the value of feedback as a gift for professional growth, and techniques for giving and receiving feedback effectively. The conversation shifts to the evolving Salesforce job market, with the rise of AI tools and the need for professionals to specialize in areas like data cloud and agent force. Eric shares his enthusiasm for the innovative AgentForce, demonstrating its power through a real-world example of an electric car company's customer service bot. The episode concludes with a motivational message inspired by dog training: "What gets rewarded gets repeated," emphasizing the power of positive reinforcement in both personal and professional settings.