October 7, 2025 • 40 mins
## Podcast Title
Navigating AI in Sales: Opportunities, Job Impacts, and Future Skills
## Short Summary
In this episode of Salesforce Trails & Trials, host Jon welcomes guest Mike to discuss how AI is transforming the business landscape, emphasizing augmentation over replacement with analogies like McDonald's (efficiency-focused) versus Chick-fil-A (human-centered). Jon shares personal projects, including using AI to build and secure a custom URL shortener. Guest Erik joins to explore job risks, the need for upskilling, and AI's cognitive impacts, highlighting essential future skills like analytical thinking, curiosity, and lifelong learning in a data-driven world.
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