From 20 to 250: What Happens When Self-Storage Management Grows Too Fast?
Peter Smyth returns to the Self Storage Podcast to share his explosive journey, from managing 20 facilities to nearly 250 in just one year.
He outlines the challenges of hypergrowth, from client churn and employee scalability to building systems that can handle everything from rural RV lots to urban mega-facilities.
Peter and Scott talk hiring for skill versus experience, the role of AI and custom-built software in operational efficiency, and why white-label management is becoming the go-to for storage owners who want control without compromise.
WHAT TO LISTEN FOR
1:10 From 20 to 250: The Rocketship Year
5:53 Hiring for Talent, Not Just Experience
10:24 Scaling Services for Every Size Operator
14:10 KPIs, OKRs, and the Software Shift
21:07 Managing a Startup and a Young Family
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GUEST: Peter Smyth, White Label Storage
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