November 5, 2025 • 27 mins
Money becomes a monster in the closet when aging, memory loss, and online fraud collide. We pull the light switch. With Anne Taylor, founder of Grace Point Family CFO and former chief compliance officer stewarding over $300M in assets, we unpack how families can replace panic with predictability and give parents what they want most: independence with dignity.
We talk about the daughter’s dilemma—helping without overreach—and the moment when waiting turns into crisis. Anne breaks down what a Family CFO actually does: aligning with your financial advisor, attorney, and accountant while handling the daily mechanics that make life work. Think automated bill pay with oversight, cash flow mapping, reconciliations, alerts, and fraud triage. This isn’t about chasing performance. It’s about stability over strategy so premiums stay current, utilities don’t get shut off, and no one is hiding late notices in a drawer.
Fraud is evolving fast, and AI voice cloning raises the stakes. Anne shares practical guardrails: narrowing payment rails, enabling card controls, using real-time alerts, and adopting a “pause protocol” before any transfer. We also offer simple scripts to start sensitive money talks without undermining autonomy, plus the legal groundwork that prevents confusion later—updated powers of attorney, beneficiary checks, and clear roles. The payoff shows up in the room: anxiety drops, siblings align, and visits turn back into connection instead of investigations.
If you’re supporting an aging parent—or you work with seniors who lack family advocates—this conversation gives you a step-by-step playbook to act before a crisis.
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
SPEAKER_00 (00:08):
Awesome.
Welcome back to Senior CareAcademy Help Really Podcast.
Today's guest is Ann Taylor.
She's the founder of Grace PointFamily CFO, where she helps
families bring calm and clarityto their financial lives through
organization, bill pay, fraudprotection, specifically for
older adults.
After nearly two decades in thefinancial industry and serving
as the chief compliance officerat Leicester Financial Group,
(00:30):
Anne took what she learned fromstewarding over$300 million in
assets and brought it to a placethat's much closer to home that
everybody deals with, inspiredby walking alongside her mom as
she experienced memory loss.
Today, she's on a mission togive families peace of mind
because when money is handledwith care and clarity, that's um
(00:51):
create space for what reallymatters, which is love and
dignity and and relationship.
So thank you so much, Anne, forfor coming on today.
SPEAKER_02 (00:58):
Thank you.
Thanks for having me.
SPEAKER_00 (01:00):
Yeah.
I kind of want to jump into yousaid as we were chatting, um,
you started Grace Point familyout of walking alongside your
mom as she experienced memoryloss.
Um when did you kind of realize,because you've been in financial
planning for forever, when didyou realize like somebody needs
to help families with this?
(01:21):
Um it wasn't just like a littlethought, but it's something
you're like, I need to go bringthis into the world.
SPEAKER_02 (01:27):
Right, right.
And you think with being in theuh financial sector for 17 years
as involved and helping clientswalk through similar situations,
but as a daughter, youexperience things much
differently.
So it didn't really start as abusiness idea, it just started
as a daughter walking with hermom through things.
I'd get a phone call, I'd belike, hey, uh someone's frauded
(01:51):
my account.
Now, you know, walking herthrough that, being like, okay,
mom, that, you know, withunfortunately, that is so
prevalent.
And I've had to walk through alot of clients through steps on
how to correct that, work withher bank.
We get it all situated,everything back in, and then a
month later, hey, I've beenfraudded again.
And uh walking through it againof like, wow, how did they get
(02:11):
you twice in in one, you know,in in two months?
Yeah, and then all of a suddenlooking at it and saying, Uh
mom, your bills uh you have billpay, but they're all being
returned because you don't havethe balances.
So it's just kind of gettinginto that.
Yeah, but yes, but you'rewalking this fine line because
even though I'm inside thefinancial sector, I'm still her
(02:32):
daughter.
So it was really hard for her towant to let me inside of her
financial world because theywant to protect their dignity,
right?
They they want theirindependence and they don't want
to feel like a child is over thetop of them or telling them what
to do.
So that's how this started, isbecause I started looking for
(02:53):
another company to, hey, who canI reach out to?
And I just didn't find reallyanything out there that would
have a very personalized effectfor my own mother to be able to
walk with her so she didn't feeloverwhelmed or anxious on her
finances, and I didn't want tofraud it anymore.
SPEAKER_00 (03:12):
Yeah, yeah.
Um, it is something that it's acommon theme on this uh show,
especially when you have peoplethat started out of just a
personal family experience withuh aging.
Like it's not your mom for from18 years old until you needed to
step in and help, wasindependent, paying your own
(03:35):
bills, manage your own money.
Right.
Like you, as the kids probablynever knew how much money she
had.
She was like, hey, can we getdinner?
And she's like, Yeah, let's goout.
And so like money wasn't I feellike it's normal for it to be a
subject that's not talked abouta lot, especially a parental to
kid relationship.
SPEAKER_01 (03:53):
Absolutely.
SPEAKER_00 (03:54):
Your parents don't really four-year-old has no idea
how money works still, but likehe's not gonna know how much
money we have.
Um, so it is an interesting likeum way of vulnerability, kind of
of like letting that in of likethis is how much money I have in
savings, is how much money'sgoing out to my bills, and it's
(04:17):
it's uh it's interesting.
Um, I guess so.
I have some more questions, butI just realized before we go in,
what is Grace Point Family CFO?
Um, because it's it's somethingthat's really cool.
SPEAKER_02 (04:28):
So yeah, yeah, thanks.
Um Grace Point, uh, it got itsname just because with my mom
watching her having thatanxiety.
I mean, it it it's when theystart to have early dementia as
well, and they don't necessarilyeven have to have dementia, they
could just be older and having aharder time taking care of their
bills.
Yeah, I actually help a youngerfamily as well, or two uh
(04:49):
working adults, and theyactually just don't want to take
care of their bills.
So I see that on that side.
But it originated with my mom ishaving grace for them, right?
Because they feel worse than youdo, believe me.
They they they already feelbeaten and they don't need to
feel that.
So they need to have grace forthemselves, but there comes a
point where that it's gotta stopand they have to hand it over.
(05:11):
So I just kind of put the twotogether as grace point, and
then a lot of us know theC-suites of uh CFO, but I want
it more personal.
So to think of it as grace pointis your family's chief financial
officer.
So it's hard as parents to havea child come in and take over
(05:32):
that role.
It's much easier to have someonethat's a third party come in and
and be that like liaison betweenthe kids and the parents.
A lot of parents really don'twant their kids involved in
their finances.
SPEAKER_00 (05:45):
Yeah.
I mean, it's even hardsometimes, like inner real like
with spouses to be like totallybecause you don't want to feel
like, hey, Spout, you can'tspend that money.
I'm like one way or the other.
So it is nice to say, like, hey,mom, I don't want you to worry
about your finances, and I don'twant to be the one to worry
about your finances because Idon't want that to I don't want
(06:06):
to have the relationship whereI'm saying what you can do with
your money, but there's thiscompany that helps make sure
that your your dollars stretchand they're taken care of.
So I love that.
Um after 17 years in thefinancial industry, as you said,
managing it's over$300 millionin assets, kind of structuring
very corporate world,$300million.
(06:28):
Most people don't have any ofthat.
Um, what did that teach youabout like what families
actually need versus what thefinance industry tells them that
they need usually?
SPEAKER_02 (06:38):
Yeah.
And so uh that 17 years is huge.
Uh you know, I'm a I'm aspreadsheet queen, right?
I mean, I love systems, I loveorder, I love spreadsheets.
Um but what families actuallyneed is they need like less
complexity, right?
I I think in the financial uhdistricts, we're just kind of
constantly about performance andplanning.
(07:01):
And what we're really lookingfor here is stability, not
strategy.
And we're looking to give theseniors their ability to be
stable and to have a consistencyin their life without fear and
anxiety.
And we're not here to doperformance.
And I work with financialadvisors, I don't invest the
money.
I work with the financialadvisor, I work with their
(07:22):
lawyer, or I work with theiraccountant, and I make sure the
systems that are set up happen.
SPEAKER_00 (07:28):
Yeah.
I like that.
It's making it a practical wayto make sure that there's not
stress every single, you know,first of the month when a bunch
of bills are due.
It's like it's systemized.
You know, we don't have to worryabout it.
SPEAKER_02 (07:42):
You don't have to worry about the electric being
turned off.
SPEAKER_00 (07:44):
Yeah, I know.
You seriously you work withfamilies during such a like
vulnerable time, whether it islike declining memory or it's
declining health or loss ofautonomy, maybe they don't have
their driving privileges.
Um, it just feels vulnerable.
They're um so what's like amoment since you've started
(08:04):
where you have a client thatmaybe maybe it felt uncertain or
they had the the money was goneevery month, and like I don't
know what I'm doing.
Um that made you stop and think,and you're like, oh, this is
this is what it's all about.
You have a story you mightshare, obviously.
SPEAKER_02 (08:21):
Yeah, sure.
Yeah, definitely.
Yeah.
So there's um there's aparticular family that I'm
thinking of.
And this one I think is a goodone because it it resembles so
many families in America, whereunfortunately, when you deal
with finances, we always jokearound in the financial world
that it's like someone's showingyou your underwear drawer,
right?
(08:41):
Yeah, it's I mean, people don'tlike to talk about it.
It is quite yes, you feelvulnerable and naked completely.
So it's like opening up thisunderwear drawer, and so this
family, everyone kind of knewmom was slipping, but no one was
really talking about it.
And someone was thinking, well,and there was an older sister,
oh, she'll take care of it.
Or and she was thinking thebrother, I think, would respond
(09:04):
better to mom.
Surely he's taking care of it.
And so no one's talking aboutit.
And this mom is just slowlygoing down and down.
No one wants to embarrass her,no one wants to, you know,
overstep that line.
And so once it was actuallybrought where she was actually
actually had her insurance uhcut off because the bills were
(09:26):
not paid, so the insurance wassuper sad.
We were able to get itre-established the next year.
But once things, you know,really hit the fan that way,
everything was laid out.
And once we had, you know, allof the structure in place of
who's going where, who's doingwhat, we get the power attorneys
set, we get everything all laidout.
We work with the financialadvisor, make sure that money's
(09:49):
going where it needs to be, ortrusts are established.
It's like all of a sudden, thisfamily, I'll never forget it,
looking at their kids andthey're just like, the weight is
just gone.
Like they judge it.
I think that that's probably oneof my favorite moments for sure.
It's just looking around and andthat weight.
They're able to be kids againwith their parents.
They're able to visit with them,and it's not something they need
(10:11):
to pull back out ever again, youknow.
SPEAKER_00 (10:13):
Yeah.
I like it, made me think aboutum, so I've got a three-year-old
boy, and it's like the clos, thescary monster in the closet,
like, oh, look at it's and thenyou turn on the light, and it's
like his clothes are floppedover weird and it looks freaky.
And it's kind of that same thingwhere it's like being able to
really get into it and pull outall the pieces, it's like, it's
(10:33):
not scary.
It's you just have have to makea process around.
Like turn on the light and let'stake care of it instead of just
like shivering up on our bedthinking there's a monster in
our closet when it's there'snot.
SPEAKER_02 (10:46):
Yeah, um absolutely.
SPEAKER_00 (10:49):
So yeah, giving families, like I said, peace of
mind.
It's one of the biggest, um Ithink one of the most rewarding
things is that sense of reliefafter you're like, everything's
set, mom's good.
Um what's one of the biggesthidden financial um risks that
most people don't think about astheir parents get older, or
(11:10):
maybe they don't talk about it,or that it just doesn't come to
mind when they're supportingtheir older parents.
SPEAKER_02 (11:15):
You know, I I thought a lot about this
question, and I I'm gonna saythe same thing that I would say
in the financial sector.
It's the same, it's the sameone.
And the risk is waiting.
You wait too long, right?
If if you uh you get fraud andbills and all that kind of
stuff, those are just symptomsof of not being prepared.
(11:36):
And uh just like that24-year-old that doesn't invest
in his Roth IRA and all of asudden they get to be 50 and
they're like panic.
Oh my gosh, I want to retire.
What do I do?
What catch up can I do?
And I'm like, oh, you can'tcatch up from the 20 years of
neglect, right?
It's kind of the same thing.
So I would say one of thebiggest hidden risk of dealing
with elderly parents is waitingtoo long until it's actually a
(11:59):
crisis, like the family that Imentioned before, where then she
no longer had her insurance uhavailable to her.
You know, there's uh supplementsand dental insurance, uh, you
can get life insurance thatlaps.
And so get these things and dealwith them early because when you
deal with them early, they'reable to actually process these
(12:20):
things and they're able to feellike they're working with you
and getting what they want doneinstead of later when the
dementia sits more in andthey're already starting to feel
like you're trying to take overme.
Uh, how do I, you know, feelinglike they're not sure you're in
their best interests, and andthat's when it gets difficult,
(12:40):
more difficult.
SPEAKER_00 (12:41):
Yeah, I like that.
Makes me like the best day, thebest time to start it was
yesterday, and the next time istoday, like kind of thing.
Um I was thinking about this.
So the there's the the oldestlady in America, she's 115, and
her husband passed when she wasat 70.
And I was like, man, thinkingabout compounding interest and
stuff.
But it's like you don't knowthat you're gonna be 115 years
(13:03):
old.
It's like, man, imagine what itwould look like if she, even if
she invested at 70 when herhusband died, another 40 plus
years has elapsed.
Um and I think that that is amisconception that a lot of
people have is like, oh, I'll dothat when I'm older, or later,
later, later.
Um, but people are living longerand longer.
And so waiting to like, let'sget mom's finances in line when
(13:26):
she's 87 um for the last twoyears of her life, it could have
been so much better if it'slike, okay, mom turned 60 this
year or 62.
Um, let's just lay outeverything and we'll shoot for a
hundred years.
And if she's not here for thefor 40 more years, like we got
it laid out.
So I like that advice a lot.
SPEAKER_02 (13:45):
Right, right.
Plan early.
SPEAKER_00 (13:47):
Yeah.
SPEAKER_02 (13:48):
I wish there was more out there for families, and
hopefully, you know, throughpodcasts and and companies, uh
there can be more avenues.
I think as these baby boomersare getting older and starting
to retire, as kids, we're doingthings that really haven't our
parents didn't have to deal withthe fraud, they didn't have to
deal with all the online, theydidn't have to like we're
(14:09):
pioneers in our new tracks,dealing it with our own parents
that they didn't have to do fortheir parents.
So it's kind of a new situationand it's so needed because as
you said, we're living longer.
If we can get things establishedand we can do it uh before
things are critical and getthings set up and having a third
(14:30):
party really helps.
It's a lot harder for parents towant to have their children
involved in their finances, andthat's on any terms, and it
doesn't matter, they still fillthat with dementia.
They feel that before, they fillit at retirement.
A lot of parents don't wanttheir kids to know what they're
making or how everything is uhyou know spread out.
SPEAKER_00 (14:50):
Yeah, we had a guest recently, he did reverse
mortgages, um, and he talkedabout there was a client that he
had that his family, her familyhad no idea that she was buying
groceries and paying her phonebill on like credit cards.
She was like 84, she didn't wantto say anything, and she was
like, like I said, it was likeso late.
It's a sinking ship, she's outof all money, and she's like
(15:13):
trying to make this credit lineof credit stretch, and it was
just bad.
Um and to your point, I thinkhaving a third party helps a
lot.
But in that the beginning steps,trying to get the senior and
then their kids on the same linecould, I think, I would imagine,
kind of feel like walking on atightrope where you're like
(15:33):
trying to care, you're tryinglike the kids are obviously
caring, you lived it.
You're like, I care about yourmom, that's why I'm helping you.
I'm not trying to control yourmoney.
Right, right, right.
So, how do you guide familiesthrough the emotional balance
without like crossingboundaries?
And I'm thinking mostly in thebeginning.
Obviously, you take over andthen it's it helps a lot.
But just getting everythinggoing, it's still a balance.
SPEAKER_02 (15:56):
Yeah.
In the beginning, I think thatpeople think it's gonna feel
like overstepping.
Um generally how I handle it, II really haven't had that uh
experience because I uhstructure it as I'm not here to
overstep, I'm here to walk withthem.
So a lot of it is setting upwith the parents, uh, you know,
here is where you're spending.
Is this where you're meaning tospend?
(16:17):
What this is what you have, thisis what you need to have, is
this where you want to have it?
You know, what what line itemsdo you want?
And it's just creating thatstructure.
So it's actually a more of apartnership and working with
them.
And if they have a hard time,I'm like, if your kids want
something, they can call me.
Like I, you know, that's fine.
They can call me.
(16:38):
And that just takes the weightoff from them so much.
SPEAKER_00 (16:41):
Yeah.
Do you have advice for people onhow to initiate the
conversation?
I'm just thinking, even in mylike in my marriage, um, and I
think every marriage kind ofgoes through this where it's
like you don't really talk aboutfinances, and then somebody's
like, okay, we gotta do thisthing.
Um, and the way that I'veapproached it is like, hey,
there's this really cool um, youknow, coaching program or this
(17:03):
financial advisor, like, I wouldlove to talk to them, like
trying to get the conversationstarted.
How do you do that with yourparents?
You know, because it's likeyou're over on Sunday dinner
being like, Mom, worried aboutyou, you know, like how do you
start?
SPEAKER_02 (17:18):
Oh, you have to be so careful too, because you
know, they really don't wantthey want that autonomy uh from
you, and uh, they never want tofeel like now they're in a child
position and that you're likeover the top of them, right?
SPEAKER_00 (17:30):
So and that's you have to do that.
That's a huge question.
Yeah, it's like your whole iftheir mom's 60 and you're 40 or
30 or something, um, for 30years, she's been on this
pedestal and she's been theexample to just be like, hey
mom, so do you actually have asavings for the next 30 years?
Um it's kind of weird to ask.
SPEAKER_02 (17:52):
Hey mom, are you sad if you live till you're 150?
Yeah, are you gonna survive?
SPEAKER_00 (17:57):
So how do you do that?
SPEAKER_02 (17:59):
I think that's the beauty of Grace Point is that
that is easier to bring up oflike, hey, I was listening to
this podcast, or hey, I was onLinkedIn and I was reading this
article on fraud.
And, you know, I know that youare nervous about AI, you're new
nervous about these things.
I think this would be a greatperson that you could reach out
(18:20):
to and that you could talk to.
Happy to go together with it.
I think the huge success storiesI see are ones where it's
thoroughly like that, and I'mable to talk with them, get
things aligned with them.
Um, it's harder once they've hitthe dementia.
Um, it's certainly very doable.
I I did that with my own mom,right?
(18:41):
That things had already gottenbad when my when I took over
from my mother.
And uh so I do that as well.
But I think just having thoseconversations of like, hey, you
know, you should you should talkto them, put it in their
ballpark, like if that I careabout you, this is a great way
because and and this is a scaretactic at all, but fraud is just
(19:04):
crazy.
And you know, now with AI, asgreat as I am a huge AI, I love
AI, there's so much wonderfulthings to it, but with every
good is an equal force of bad.
Yeah, and fraud is becoming evenmore prevalent.
Um, uh I know we sent outsomething with Lester Financial
Group just last month of likeactual pictures of tool booths
(19:24):
and uh you know, everything theycan do.
They can even get AI to match agrandchild's voice, right?
If they put the yeah, right onFacebook.
Yeah, and they put it public soAI, these people can go into
their social medias, pull thingsout of these parents' accounts,
they make the voice sound thesame, they know the names.
(19:47):
So it is scary out there.
So you want to be protected, youwant to have someone that's in
there that sees transactionsthat are happening and it helps
your parents.
So that's a good intro point.
SPEAKER_00 (19:58):
Yeah, I love that.
And I think it's helpful.
Like it's I don't know, I thinkit is super nice for any of the
most like taboo conversations tobe like, hey, I saw this awesome
video.
Um let me know what you think.
Or hey, you know, I saw thisfree um PDF.
It just talked about like fraudprevention.
(20:18):
And using that as the intro oflike planting a little seed,
maybe of like um, you know, Iwas I was on social media and I
saw um Grace Point Financial.
They like had this thing aboutfraud prevention, and I read it.
Um I want to share it with you.
And then from there, now they'reon the same side of the table
looking at oh, this cool GracePoint thing, not like sitting
(20:38):
across the table saying, youknow, tell me your tell me the
numbers, Mom.
SPEAKER_01 (20:41):
Yeah, don't you're not pulling out that drawer,
you're just sharing with thembecause you you're showing that
you care.
SPEAKER_00 (20:48):
Yeah, and and you love it.
Um and then speaking of kind ofshowing that they care, you've
I'm curious how you blend,because you've been on the
corporate side protectingadvisors and clients and massive
amounts of money, and it a lotof times came down to the
spreadsheet of like, this is thedata and this is what we're
gonna do to protect your money.
(21:09):
Um, how do you bring that samestructure of like data?
Like you said, you lovespreadsheets, um that same
structure, but also balance itwith the emotional side, where
it is a lot more um intimate ofa financial thing than just
corporate assets undermanagement.
SPEAKER_02 (21:26):
Right, right.
Yeah, because it's not, youknow, it's it's it's like we
talked about, it's not aboutperformance at this level.
It it is about just creatingsecurity and clarity and dignity
for the parent.
So it is bringing those thingsmore on an intimate level.
It's almost taking thosecorporate things, but just
creating more of an intimatesetting for it.
(21:48):
Uh and thankfully, over the 17years, I've learned a lot of the
workflows that need to have it,but they don't need to see those
in the um, you know, those go onin the background.
When I meet with parents, it'suh or a widowed mom, it's all
about creating safety anddignity for them and making sure
(22:08):
that the anxiety level is down.
I mean, I'm sure you've seen theminute that they start getting
anxious, that dementia raises,the sundowning is harder, things
are so much harder on them.
And once you can kind of takethat away and they have that
security, the peace that theparents can feel, the peace that
the the children feel.
I mean, they're able to buildchildren again.
(22:30):
They're they're able to go andvisit and not have this like
constant power struggle over,well, what did you spend your
money on?
Did you click on that link?
Did you have that?
You're able to actually go andhave meaningful
relationship-buildingexperiences that, you know,
frankly, are fewer with eachage.
SPEAKER_00 (22:49):
Yeah.
Um and I like that because it'slike you can go and be daughter,
be son.
And also, to your point, I thinkthe stress that's getting
minimized on the kids' side,it's not like, man, am I gonna
have to be paying for all ofmom's bills in two years from
now or three years from now?
You're just like, no, it's good.
Um so mom's covered and mentallyuh happy and um stress-free
(23:14):
because she knows that she'staken care of, and then the kids
know too.
They don't have this weirdlingering like, how many years
until all of a sudden all of herbills are my responsibility, you
know?
Um it just helps the anxiety goaway.
Um two more questions.
Where this is going fast.
Holy cow.
Um but when you first step intoa family's picture, you see a
(23:34):
lot of kind of those thosethings that maybe have gotten
neglected.
What's the hardest uh truth thefamily needs to face to really
protect their loved one?
And then I guess what's the mostcommon one that's getting
neglected and and why do youthink they do delay it?
SPEAKER_02 (23:50):
Um I think that probably the most common thing
that I see neglected is is justhonestly, and we said it before,
is just the waiting too long.
And so when I get in and I seeit, there's just so many bills
that have already been posteddue.
And these seniors, they don'twant to have it where you know
(24:11):
anything.
And so they've actually tried intheir own way to deal with like
the power company, and a lot oftimes they'll be on levelized
payments for like$2,000.
Uh I kid you not,$2,000 thatthey hadn't paid in the last
little bit.
And you see like all of thesenotices and they hide them from
the family.
They, I mean, it's completelyhidden, and you wouldn't know,
(24:32):
you don't see it.
So I would I would go back toagain the the waiting of seeing
these things, but on top of it,also the fraud.
We just see so much of that.
And um, a lot of times, kids,let's just be honest.
I mean, these this is even newfor us, dealing with all the
fraud that we're dealing with inour own lives, right?
(24:52):
And then on top of it, we'rebarely handing that the younger
family that I take care of isactually because I was taking
care of their parents, and hewas like, hey, just give us an
allowance every month, too.
If you just give us anallowance, take care of our
bills.
We have someone come in andclean our house, and so uh, you
know, we don't want to worryabout that.
This is kind of the same thingfor them as well.
So I think that I think a lot ofpeople are surprised with how
(25:16):
far down the road their parents'dementia has actually already
affected their finances.
How much is already gone beforethey they think they have
savings, the savings gone,everything's gone, and there's
bills that are so far back.
SPEAKER_00 (25:31):
Yeah, yeah.
Let this be the invitation tojust say, Hey, mom, I saw this
like Grace Point financial thingonline.
You should like, we should lookat it.
SPEAKER_01 (25:40):
Yeah, we should talk to them.
unknown (25:43):
Yeah.
SPEAKER_00 (25:44):
Um, this is awesome.
So uh who the question I alwayslike to ask is like who should
reach out to you?
How do they reach out to you?
Um and yeah.
SPEAKER_02 (25:56):
Yep.
So I have an email, Anne, atLes.
I'm sorry, not Lester, but I dohave that one as well.
Lester, yeah, if you need assetcenter management.
I've worked with Todd for 17years.
Um, but it's Anne atgracepointfamilycfo.com.
Go ahead, shoot me an email.
(26:17):
We'll set up a Teams meeting.
We can meet on Zoom, we can meeton the phone, we can meet
however you feel comfortable,and go through, uh, you know,
assess what they feel.
It can either be the parent orit can be the child or it can be
them together, whichever way ismore familiar.
But definitely children, uh,you're very able to reach out to
(26:40):
me.
I can set up things, we can goup the finances, and I happily
to even reach out to the parent,introduce myself, talk to them
about what I do, see if that'ssomething that they're
interested, kind of take theweight off the kids.
SPEAKER_00 (26:50):
Yeah.
Yeah, I had that thought.
I was like, I think peopleshould reach out to just say,
how do I start thisconversation?
Like, oh, here's this PDF.
Here's all these things that Ican let's break the ice, and
maybe it'll take a month or twoto get mom on board, but let's
let's have that conversation.
So I like that.
Um awesome.
So for anybody listening who hasan aging parent, um, or a lot of
(27:12):
the people in this space, theywork with seniors that maybe
don't have involved children,but they know that there's stuff
going on to try to bring orderto their finances.
I'd reach out to Anne, GracePoint Family CEO, or CFO, sorry.
It's it's not just a service,it's it's a partnership to I
think make the last few decadesas as peace of mind as you can.
(27:33):
So I I've really enjoyed ourtime, Ann.
I appreciate you.
Thank you.
SPEAKER_02 (27:37):
Appreciate it too.
Thank you, Kim.
Awesome.
Welcome back to Senior CareAcademy Help Really Podcast.
Today's guest is Ann Taylor.
She's the founder of Grace PointFamily CFO, where she helps
families bring calm and clarityto their financial lives through
organization, bill pay, fraudprotection, specifically for
older adults.
After nearly two decades in thefinancial industry and serving
as the chief compliance officerat Leicester Financial Group,
(00:30):
Anne took what she learned fromstewarding over$300 million in
assets and brought it to a placethat's much closer to home that
everybody deals with, inspiredby walking alongside her mom as
she experienced memory loss.
Today, she's on a mission togive families peace of mind
because when money is handledwith care and clarity, that's um
(00:51):
create space for what reallymatters, which is love and
dignity and and relationship.
So thank you so much, Anne, forfor coming on today.
SPEAKER_02 (00:58):
Thank you.
Thanks for having me.
SPEAKER_00 (01:00):
Yeah.
I kind of want to jump into yousaid as we were chatting, um,
you started Grace Point familyout of walking alongside your
mom as she experienced memoryloss.
Um when did you kind of realize,because you've been in financial
planning for forever, when didyou realize like somebody needs
to help families with this?
(01:21):
Um it wasn't just like a littlethought, but it's something
you're like, I need to go bringthis into the world.
SPEAKER_02 (01:27):
Right, right.
And you think with being in theuh financial sector for 17 years
as involved and helping clientswalk through similar situations,
but as a daughter, youexperience things much
differently.
So it didn't really start as abusiness idea, it just started
as a daughter walking with hermom through things.
I'd get a phone call, I'd belike, hey, uh someone's frauded
(01:51):
my account.
Now, you know, walking herthrough that, being like, okay,
mom, that, you know, withunfortunately, that is so
prevalent.
And I've had to walk through alot of clients through steps on
how to correct that, work withher bank.
We get it all situated,everything back in, and then a
month later, hey, I've beenfraudded again.
And uh walking through it againof like, wow, how did they get
(02:11):
you twice in in one, you know,in in two months?
Yeah, and then all of a suddenlooking at it and saying, Uh
mom, your bills uh you have billpay, but they're all being
returned because you don't havethe balances.
So it's just kind of gettinginto that.
Yeah, but yes, but you'rewalking this fine line because
even though I'm inside thefinancial sector, I'm still her
(02:32):
daughter.
So it was really hard for her towant to let me inside of her
financial world because theywant to protect their dignity,
right?
They they want theirindependence and they don't want
to feel like a child is over thetop of them or telling them what
to do.
So that's how this started, isbecause I started looking for
(02:53):
another company to, hey, who canI reach out to?
And I just didn't find reallyanything out there that would
have a very personalized effectfor my own mother to be able to
walk with her so she didn't feeloverwhelmed or anxious on her
finances, and I didn't want tofraud it anymore.
SPEAKER_00 (03:12):
Yeah, yeah.
Um, it is something that it's acommon theme on this uh show,
especially when you have peoplethat started out of just a
personal family experience withuh aging.
Like it's not your mom for from18 years old until you needed to
step in and help, wasindependent, paying your own
(03:35):
bills, manage your own money.
Right.
Like you, as the kids probablynever knew how much money she
had.
She was like, hey, can we getdinner?
And she's like, Yeah, let's goout.
And so like money wasn't I feellike it's normal for it to be a
subject that's not talked abouta lot, especially a parental to
kid relationship.
SPEAKER_01 (03:53):
Absolutely.
SPEAKER_00 (03:54):
Your parents don't really four-year-old has no idea
how money works still, but likehe's not gonna know how much
money we have.
Um, so it is an interesting likeum way of vulnerability, kind of
of like letting that in of likethis is how much money I have in
savings, is how much money'sgoing out to my bills, and it's
(04:17):
it's uh it's interesting.
Um, I guess so.
I have some more questions, butI just realized before we go in,
what is Grace Point Family CFO?
Um, because it's it's somethingthat's really cool.
SPEAKER_02 (04:28):
So yeah, yeah, thanks.
Um Grace Point, uh, it got itsname just because with my mom
watching her having thatanxiety.
I mean, it it it's when theystart to have early dementia as
well, and they don't necessarilyeven have to have dementia, they
could just be older and having aharder time taking care of their
bills.
Yeah, I actually help a youngerfamily as well, or two uh
(04:49):
working adults, and theyactually just don't want to take
care of their bills.
So I see that on that side.
But it originated with my mom ishaving grace for them, right?
Because they feel worse than youdo, believe me.
They they they already feelbeaten and they don't need to
feel that.
So they need to have grace forthemselves, but there comes a
point where that it's gotta stopand they have to hand it over.
(05:11):
So I just kind of put the twotogether as grace point, and
then a lot of us know theC-suites of uh CFO, but I want
it more personal.
So to think of it as grace pointis your family's chief financial
officer.
So it's hard as parents to havea child come in and take over
(05:32):
that role.
It's much easier to have someonethat's a third party come in and
and be that like liaison betweenthe kids and the parents.
A lot of parents really don'twant their kids involved in
their finances.
SPEAKER_00 (05:45):
Yeah.
I mean, it's even hardsometimes, like inner real like
with spouses to be like totallybecause you don't want to feel
like, hey, Spout, you can'tspend that money.
I'm like one way or the other.
So it is nice to say, like, hey,mom, I don't want you to worry
about your finances, and I don'twant to be the one to worry
about your finances because Idon't want that to I don't want
(06:06):
to have the relationship whereI'm saying what you can do with
your money, but there's thiscompany that helps make sure
that your your dollars stretchand they're taken care of.
So I love that.
Um after 17 years in thefinancial industry, as you said,
managing it's over$300 millionin assets, kind of structuring
very corporate world,$300million.
(06:28):
Most people don't have any ofthat.
Um, what did that teach youabout like what families
actually need versus what thefinance industry tells them that
they need usually?
SPEAKER_02 (06:38):
Yeah.
And so uh that 17 years is huge.
Uh you know, I'm a I'm aspreadsheet queen, right?
I mean, I love systems, I loveorder, I love spreadsheets.
Um but what families actuallyneed is they need like less
complexity, right?
I I think in the financial uhdistricts, we're just kind of
constantly about performance andplanning.
(07:01):
And what we're really lookingfor here is stability, not
strategy.
And we're looking to give theseniors their ability to be
stable and to have a consistencyin their life without fear and
anxiety.
And we're not here to doperformance.
And I work with financialadvisors, I don't invest the
money.
I work with the financialadvisor, I work with their
(07:22):
lawyer, or I work with theiraccountant, and I make sure the
systems that are set up happen.
SPEAKER_00 (07:28):
Yeah.
I like that.
It's making it a practical wayto make sure that there's not
stress every single, you know,first of the month when a bunch
of bills are due.
It's like it's systemized.
You know, we don't have to worryabout it.
SPEAKER_02 (07:42):
You don't have to worry about the electric being
turned off.
SPEAKER_00 (07:44):
Yeah, I know.
You seriously you work withfamilies during such a like
vulnerable time, whether it islike declining memory or it's
declining health or loss ofautonomy, maybe they don't have
their driving privileges.
Um, it just feels vulnerable.
They're um so what's like amoment since you've started
(08:04):
where you have a client thatmaybe maybe it felt uncertain or
they had the the money was goneevery month, and like I don't
know what I'm doing.
Um that made you stop and think,and you're like, oh, this is
this is what it's all about.
You have a story you mightshare, obviously.
SPEAKER_02 (08:21):
Yeah, sure.
Yeah, definitely.
Yeah.
So there's um there's aparticular family that I'm
thinking of.
And this one I think is a goodone because it it resembles so
many families in America, whereunfortunately, when you deal
with finances, we always jokearound in the financial world
that it's like someone's showingyou your underwear drawer,
right?
(08:41):
Yeah, it's I mean, people don'tlike to talk about it.
It is quite yes, you feelvulnerable and naked completely.
So it's like opening up thisunderwear drawer, and so this
family, everyone kind of knewmom was slipping, but no one was
really talking about it.
And someone was thinking, well,and there was an older sister,
oh, she'll take care of it.
Or and she was thinking thebrother, I think, would respond
(09:04):
better to mom.
Surely he's taking care of it.
And so no one's talking aboutit.
And this mom is just slowlygoing down and down.
No one wants to embarrass her,no one wants to, you know,
overstep that line.
And so once it was actuallybrought where she was actually
actually had her insurance uhcut off because the bills were
(09:26):
not paid, so the insurance wassuper sad.
We were able to get itre-established the next year.
But once things, you know,really hit the fan that way,
everything was laid out.
And once we had, you know, allof the structure in place of
who's going where, who's doingwhat, we get the power attorneys
set, we get everything all laidout.
We work with the financialadvisor, make sure that money's
(09:49):
going where it needs to be, ortrusts are established.
It's like all of a sudden, thisfamily, I'll never forget it,
looking at their kids andthey're just like, the weight is
just gone.
Like they judge it.
I think that that's probably oneof my favorite moments for sure.
It's just looking around and andthat weight.
They're able to be kids againwith their parents.
They're able to visit with them,and it's not something they need
(10:11):
to pull back out ever again, youknow.
SPEAKER_00 (10:13):
Yeah.
I like it, made me think aboutum, so I've got a three-year-old
boy, and it's like the clos, thescary monster in the closet,
like, oh, look at it's and thenyou turn on the light, and it's
like his clothes are floppedover weird and it looks freaky.
And it's kind of that same thingwhere it's like being able to
really get into it and pull outall the pieces, it's like, it's
(10:33):
not scary.
It's you just have have to makea process around.
Like turn on the light and let'stake care of it instead of just
like shivering up on our bedthinking there's a monster in
our closet when it's there'snot.
SPEAKER_02 (10:46):
Yeah, um absolutely.
SPEAKER_00 (10:49):
So yeah, giving families, like I said, peace of
mind.
It's one of the biggest, um Ithink one of the most rewarding
things is that sense of reliefafter you're like, everything's
set, mom's good.
Um what's one of the biggesthidden financial um risks that
most people don't think about astheir parents get older, or
(11:10):
maybe they don't talk about it,or that it just doesn't come to
mind when they're supportingtheir older parents.
SPEAKER_02 (11:15):
You know, I I thought a lot about this
question, and I I'm gonna saythe same thing that I would say
in the financial sector.
It's the same, it's the sameone.
And the risk is waiting.
You wait too long, right?
If if you uh you get fraud andbills and all that kind of
stuff, those are just symptomsof of not being prepared.
(11:36):
And uh just like that24-year-old that doesn't invest
in his Roth IRA and all of asudden they get to be 50 and
they're like panic.
Oh my gosh, I want to retire.
What do I do?
What catch up can I do?
And I'm like, oh, you can'tcatch up from the 20 years of
neglect, right?
It's kind of the same thing.
So I would say one of thebiggest hidden risk of dealing
with elderly parents is waitingtoo long until it's actually a
(11:59):
crisis, like the family that Imentioned before, where then she
no longer had her insurance uhavailable to her.
You know, there's uh supplementsand dental insurance, uh, you
can get life insurance thatlaps.
And so get these things and dealwith them early because when you
deal with them early, they'reable to actually process these
(12:20):
things and they're able to feellike they're working with you
and getting what they want doneinstead of later when the
dementia sits more in andthey're already starting to feel
like you're trying to take overme.
Uh, how do I, you know, feelinglike they're not sure you're in
their best interests, and andthat's when it gets difficult,
(12:40):
more difficult.
SPEAKER_00 (12:41):
Yeah, I like that.
Makes me like the best day, thebest time to start it was
yesterday, and the next time istoday, like kind of thing.
Um I was thinking about this.
So the there's the the oldestlady in America, she's 115, and
her husband passed when she wasat 70.
And I was like, man, thinkingabout compounding interest and
stuff.
But it's like you don't knowthat you're gonna be 115 years
(13:03):
old.
It's like, man, imagine what itwould look like if she, even if
she invested at 70 when herhusband died, another 40 plus
years has elapsed.
Um and I think that that is amisconception that a lot of
people have is like, oh, I'll dothat when I'm older, or later,
later, later.
Um, but people are living longerand longer.
And so waiting to like, let'sget mom's finances in line when
(13:26):
she's 87 um for the last twoyears of her life, it could have
been so much better if it'slike, okay, mom turned 60 this
year or 62.
Um, let's just lay outeverything and we'll shoot for a
hundred years.
And if she's not here for thefor 40 more years, like we got
it laid out.
So I like that advice a lot.
SPEAKER_02 (13:45):
Right, right.
Plan early.
SPEAKER_00 (13:47):
Yeah.
SPEAKER_02 (13:48):
I wish there was more out there for families, and
hopefully, you know, throughpodcasts and and companies, uh
there can be more avenues.
I think as these baby boomersare getting older and starting
to retire, as kids, we're doingthings that really haven't our
parents didn't have to deal withthe fraud, they didn't have to
deal with all the online, theydidn't have to like we're
(14:09):
pioneers in our new tracks,dealing it with our own parents
that they didn't have to do fortheir parents.
So it's kind of a new situationand it's so needed because as
you said, we're living longer.
If we can get things establishedand we can do it uh before
things are critical and getthings set up and having a third
(14:30):
party really helps.
It's a lot harder for parents towant to have their children
involved in their finances, andthat's on any terms, and it
doesn't matter, they still fillthat with dementia.
They feel that before, they fillit at retirement.
A lot of parents don't wanttheir kids to know what they're
making or how everything is uhyou know spread out.
SPEAKER_00 (14:50):
Yeah, we had a guest recently, he did reverse
mortgages, um, and he talkedabout there was a client that he
had that his family, her familyhad no idea that she was buying
groceries and paying her phonebill on like credit cards.
She was like 84, she didn't wantto say anything, and she was
like, like I said, it was likeso late.
It's a sinking ship, she's outof all money, and she's like
(15:13):
trying to make this credit lineof credit stretch, and it was
just bad.
Um and to your point, I thinkhaving a third party helps a
lot.
But in that the beginning steps,trying to get the senior and
then their kids on the same linecould, I think, I would imagine,
kind of feel like walking on atightrope where you're like
(15:33):
trying to care, you're tryinglike the kids are obviously
caring, you lived it.
You're like, I care about yourmom, that's why I'm helping you.
I'm not trying to control yourmoney.
Right, right, right.
So, how do you guide familiesthrough the emotional balance
without like crossingboundaries?
And I'm thinking mostly in thebeginning.
Obviously, you take over andthen it's it helps a lot.
But just getting everythinggoing, it's still a balance.
SPEAKER_02 (15:56):
Yeah.
In the beginning, I think thatpeople think it's gonna feel
like overstepping.
Um generally how I handle it, II really haven't had that uh
experience because I uhstructure it as I'm not here to
overstep, I'm here to walk withthem.
So a lot of it is setting upwith the parents, uh, you know,
here is where you're spending.
Is this where you're meaning tospend?
(16:17):
What this is what you have, thisis what you need to have, is
this where you want to have it?
You know, what what line itemsdo you want?
And it's just creating thatstructure.
So it's actually a more of apartnership and working with
them.
And if they have a hard time,I'm like, if your kids want
something, they can call me.
Like I, you know, that's fine.
They can call me.
(16:38):
And that just takes the weightoff from them so much.
SPEAKER_00 (16:41):
Yeah.
Do you have advice for people onhow to initiate the
conversation?
I'm just thinking, even in mylike in my marriage, um, and I
think every marriage kind ofgoes through this where it's
like you don't really talk aboutfinances, and then somebody's
like, okay, we gotta do thisthing.
Um, and the way that I'veapproached it is like, hey,
there's this really cool um, youknow, coaching program or this
(17:03):
financial advisor, like, I wouldlove to talk to them, like
trying to get the conversationstarted.
How do you do that with yourparents?
You know, because it's likeyou're over on Sunday dinner
being like, Mom, worried aboutyou, you know, like how do you
start?
SPEAKER_02 (17:18):
Oh, you have to be so careful too, because you
know, they really don't wantthey want that autonomy uh from
you, and uh, they never want tofeel like now they're in a child
position and that you're likeover the top of them, right?
SPEAKER_00 (17:30):
So and that's you have to do that.
That's a huge question.
Yeah, it's like your whole iftheir mom's 60 and you're 40 or
30 or something, um, for 30years, she's been on this
pedestal and she's been theexample to just be like, hey
mom, so do you actually have asavings for the next 30 years?
Um it's kind of weird to ask.
SPEAKER_02 (17:52):
Hey mom, are you sad if you live till you're 150?
Yeah, are you gonna survive?
SPEAKER_00 (17:57):
So how do you do that?
SPEAKER_02 (17:59):
I think that's the beauty of Grace Point is that
that is easier to bring up oflike, hey, I was listening to
this podcast, or hey, I was onLinkedIn and I was reading this
article on fraud.
And, you know, I know that youare nervous about AI, you're new
nervous about these things.
I think this would be a greatperson that you could reach out
(18:20):
to and that you could talk to.
Happy to go together with it.
I think the huge success storiesI see are ones where it's
thoroughly like that, and I'mable to talk with them, get
things aligned with them.
Um, it's harder once they've hitthe dementia.
Um, it's certainly very doable.
I I did that with my own mom,right?
(18:41):
That things had already gottenbad when my when I took over
from my mother.
And uh so I do that as well.
But I think just having thoseconversations of like, hey, you
know, you should you should talkto them, put it in their
ballpark, like if that I careabout you, this is a great way
because and and this is a scaretactic at all, but fraud is just
(19:04):
crazy.
And you know, now with AI, asgreat as I am a huge AI, I love
AI, there's so much wonderfulthings to it, but with every
good is an equal force of bad.
Yeah, and fraud is becoming evenmore prevalent.
Um, uh I know we sent outsomething with Lester Financial
Group just last month of likeactual pictures of tool booths
(19:24):
and uh you know, everything theycan do.
They can even get AI to match agrandchild's voice, right?
If they put the yeah, right onFacebook.
Yeah, and they put it public soAI, these people can go into
their social medias, pull thingsout of these parents' accounts,
they make the voice sound thesame, they know the names.
(19:47):
So it is scary out there.
So you want to be protected, youwant to have someone that's in
there that sees transactionsthat are happening and it helps
your parents.
So that's a good intro point.
SPEAKER_00 (19:58):
Yeah, I love that.
And I think it's helpful.
Like it's I don't know, I thinkit is super nice for any of the
most like taboo conversations tobe like, hey, I saw this awesome
video.
Um let me know what you think.
Or hey, you know, I saw thisfree um PDF.
It just talked about like fraudprevention.
(20:18):
And using that as the intro oflike planting a little seed,
maybe of like um, you know, Iwas I was on social media and I
saw um Grace Point Financial.
They like had this thing aboutfraud prevention, and I read it.
Um I want to share it with you.
And then from there, now they'reon the same side of the table
looking at oh, this cool GracePoint thing, not like sitting
(20:38):
across the table saying, youknow, tell me your tell me the
numbers, Mom.
SPEAKER_01 (20:41):
Yeah, don't you're not pulling out that drawer,
you're just sharing with thembecause you you're showing that
you care.
SPEAKER_00 (20:48):
Yeah, and and you love it.
Um and then speaking of kind ofshowing that they care, you've
I'm curious how you blend,because you've been on the
corporate side protectingadvisors and clients and massive
amounts of money, and it a lotof times came down to the
spreadsheet of like, this is thedata and this is what we're
gonna do to protect your money.
(21:09):
Um, how do you bring that samestructure of like data?
Like you said, you lovespreadsheets, um that same
structure, but also balance itwith the emotional side, where
it is a lot more um intimate ofa financial thing than just
corporate assets undermanagement.
SPEAKER_02 (21:26):
Right, right.
Yeah, because it's not, youknow, it's it's it's like we
talked about, it's not aboutperformance at this level.
It it is about just creatingsecurity and clarity and dignity
for the parent.
So it is bringing those thingsmore on an intimate level.
It's almost taking thosecorporate things, but just
creating more of an intimatesetting for it.
(21:48):
Uh and thankfully, over the 17years, I've learned a lot of the
workflows that need to have it,but they don't need to see those
in the um, you know, those go onin the background.
When I meet with parents, it'suh or a widowed mom, it's all
about creating safety anddignity for them and making sure
(22:08):
that the anxiety level is down.
I mean, I'm sure you've seen theminute that they start getting
anxious, that dementia raises,the sundowning is harder, things
are so much harder on them.
And once you can kind of takethat away and they have that
security, the peace that theparents can feel, the peace that
the the children feel.
I mean, they're able to buildchildren again.
(22:30):
They're they're able to go andvisit and not have this like
constant power struggle over,well, what did you spend your
money on?
Did you click on that link?
Did you have that?
You're able to actually go andhave meaningful
relationship-buildingexperiences that, you know,
frankly, are fewer with eachage.
SPEAKER_00 (22:49):
Yeah.
Um and I like that because it'slike you can go and be daughter,
be son.
And also, to your point, I thinkthe stress that's getting
minimized on the kids' side,it's not like, man, am I gonna
have to be paying for all ofmom's bills in two years from
now or three years from now?
You're just like, no, it's good.
Um so mom's covered and mentallyuh happy and um stress-free
(23:14):
because she knows that she'staken care of, and then the kids
know too.
They don't have this weirdlingering like, how many years
until all of a sudden all of herbills are my responsibility, you
know?
Um it just helps the anxiety goaway.
Um two more questions.
Where this is going fast.
Holy cow.
Um but when you first step intoa family's picture, you see a
(23:34):
lot of kind of those thosethings that maybe have gotten
neglected.
What's the hardest uh truth thefamily needs to face to really
protect their loved one?
And then I guess what's the mostcommon one that's getting
neglected and and why do youthink they do delay it?
SPEAKER_02 (23:50):
Um I think that probably the most common thing
that I see neglected is is justhonestly, and we said it before,
is just the waiting too long.
And so when I get in and I seeit, there's just so many bills
that have already been posteddue.
And these seniors, they don'twant to have it where you know
(24:11):
anything.
And so they've actually tried intheir own way to deal with like
the power company, and a lot oftimes they'll be on levelized
payments for like$2,000.
Uh I kid you not,$2,000 thatthey hadn't paid in the last
little bit.
And you see like all of thesenotices and they hide them from
the family.
They, I mean, it's completelyhidden, and you wouldn't know,
(24:32):
you don't see it.
So I would I would go back toagain the the waiting of seeing
these things, but on top of it,also the fraud.
We just see so much of that.
And um, a lot of times, kids,let's just be honest.
I mean, these this is even newfor us, dealing with all the
fraud that we're dealing with inour own lives, right?
(24:52):
And then on top of it, we'rebarely handing that the younger
family that I take care of isactually because I was taking
care of their parents, and hewas like, hey, just give us an
allowance every month, too.
If you just give us anallowance, take care of our
bills.
We have someone come in andclean our house, and so uh, you
know, we don't want to worryabout that.
This is kind of the same thingfor them as well.
So I think that I think a lot ofpeople are surprised with how
(25:16):
far down the road their parents'dementia has actually already
affected their finances.
How much is already gone beforethey they think they have
savings, the savings gone,everything's gone, and there's
bills that are so far back.
SPEAKER_00 (25:31):
Yeah, yeah.
Let this be the invitation tojust say, Hey, mom, I saw this
like Grace Point financial thingonline.
You should like, we should lookat it.
SPEAKER_01 (25:40):
Yeah, we should talk to them.
unknown (25:43):
Yeah.
SPEAKER_00 (25:44):
Um, this is awesome.
So uh who the question I alwayslike to ask is like who should
reach out to you?
How do they reach out to you?
Um and yeah.
SPEAKER_02 (25:56):
Yep.
So I have an email, Anne, atLes.
I'm sorry, not Lester, but I dohave that one as well.
Lester, yeah, if you need assetcenter management.
I've worked with Todd for 17years.
Um, but it's Anne atgracepointfamilycfo.com.
Go ahead, shoot me an email.
(26:17):
We'll set up a Teams meeting.
We can meet on Zoom, we can meeton the phone, we can meet
however you feel comfortable,and go through, uh, you know,
assess what they feel.
It can either be the parent orit can be the child or it can be
them together, whichever way ismore familiar.
But definitely children, uh,you're very able to reach out to
(26:40):
me.
I can set up things, we can goup the finances, and I happily
to even reach out to the parent,introduce myself, talk to them
about what I do, see if that'ssomething that they're
interested, kind of take theweight off the kids.
SPEAKER_00 (26:50):
Yeah.
Yeah, I had that thought.
I was like, I think peopleshould reach out to just say,
how do I start thisconversation?
Like, oh, here's this PDF.
Here's all these things that Ican let's break the ice, and
maybe it'll take a month or twoto get mom on board, but let's
let's have that conversation.
So I like that.
Um awesome.
So for anybody listening who hasan aging parent, um, or a lot of
(27:12):
the people in this space, theywork with seniors that maybe
don't have involved children,but they know that there's stuff
going on to try to bring orderto their finances.
I'd reach out to Anne, GracePoint Family CEO, or CFO, sorry.
It's it's not just a service,it's it's a partnership to I
think make the last few decadesas as peace of mind as you can.
(27:33):
So I I've really enjoyed ourtime, Ann.
I appreciate you.
Thank you.
SPEAKER_02 (27:37):
Appreciate it too.
Thank you, Kim.
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Ruthie's Table 4
For more than 30 years The River Cafe in London, has been the home-from-home of artists, architects, designers, actors, collectors, writers, activists, and politicians. Michael Caine, Glenn Close, JJ Abrams, Steve McQueen, Victoria and David Beckham, and Lily Allen, are just some of the people who love to call The River Cafe home. On River Cafe Table 4, Rogers sits down with her customers—who have become friends—to talk about food memories. Table 4 explores how food impacts every aspect of our lives. “Foods is politics, food is cultural, food is how you express love, food is about your heritage, it defines who you and who you want to be,” says Rogers. Each week, Rogers invites her guest to reminisce about family suppers and first dates, what they cook, how they eat when performing, the restaurants they choose, and what food they seek when they need comfort. And to punctuate each episode of Table 4, guests such as Ralph Fiennes, Emily Blunt, and Alfonso Cuarón, read their favourite recipe from one of the best-selling River Cafe cookbooks. Table 4 itself, is situated near The River Cafe’s open kitchen, close to the bright pink wood-fired oven and next to the glossy yellow pass, where Ruthie oversees the restaurant. You are invited to take a seat at this intimate table and join the conversation. For more information, recipes, and ingredients, go to https://shoptherivercafe.co.uk/ Web: https://rivercafe.co.uk/ Instagram: www.instagram.com/therivercafelondon/ Facebook: https://en-gb.facebook.com/therivercafelondon/ For more podcasts from iHeartRadio, visit the iheartradio app, apple podcasts, or wherever you listen to your favorite shows. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com