Most SaaS founders celebrate new sales — but if your post-sale bucket is leaking, those logos won’t save you.
In this episode, Dan Griffith sits down with Jason Noble, Co-founder and Co-host of The Jasons Take On podcast, to explore how AI is reshaping customer success in 2025.
💡 What You’ll Learn:
- The biggest customer success mistakes founders are making this year
- Real-world examples where AI turned retention into revenue
- How to measure AI’s impact on churn and expansion with real data
- Why hitting sales targets means nothing without a strong post-sale engine
📌 Key Quote: “Sales might open the door, but retention keeps the lights on — and AI can help you do both better.”
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