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November 26, 2025 25 mins

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In this episode of Serve First, Sell Later Marketing, host Sylvia Garibaldi reveals the real engine behind steady, high-quality referrals: silent advocacy. These are the clients who talk about you in private conversations you’ll never see—because their experience with you was unforgettable. Sylvia outlines five key referral triggers and provides practical steps to integrate these into your practice, ensuring that your clients become your greatest advocates.  A must-listen!

In this episode, you'll learn: 

  • 01:38 Understanding Referrals and Advocacy
  • 02:16 Creating Client Experiences
  • 03:00 The Discomfort of Asking for Referrals
  • 06:08 Five Natural Referral Triggers
  • 18:01 The Silent Advocate Effect
  • 22:51 Practical Steps to Implement

Resources:

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