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September 10, 2025 22 mins

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In Episode 92 of the Serve First, Sell Later Marketing podcast, host Sylvia Garibaldi discusses the diminishing power of referrals in the legal and mediation fields. She dives into how an impressive online presence is now crucial to converting referrals into actual clients. Learn actionable strategies on refining your digital footprint, including optimizing your website, generating compelling reviews, and using video and social media effectively. Don’t miss this roadmap to make your referrals count and grow your practice!

 In this episode, you'll learn: 

  • 01:33 The Decline of Traditional Referrals
  • 02:39 The Importance of Online Presence
  • 04:13 Data-Driven Insights on Referrals and Online Behavior
  • 07:12 Building a Strong Online Presence
  • 10:33 Creating Effective Online Reviews and Reputation
  • 13:18 Leveraging Video Content and Social Media
  • 14:30 Email Marketing and Final Thoughts

Resources:

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