Finding and Retaining Elite Talent with Melissa Brown, COO of Concierge Elite

Melissa Brown is COO of Concierge Elite and podcast host of “Understaffed”.  She has a passion for organizational management, training and development.  She enjoys assisting businesses in putting processes in place to have a solid foundation to grow from.

Businesses need to rethink how they hire.  Employees want different jobs or benefits.  Today's workforce wants flexibility and work-life balance.  The pandemic taught many in the workforce that working remotely can and does work.  Melissa shares the benefits of remote work, addresses the obstacles, and offers solutions. Melissa provides advice for interviewing potential employees and how open-ended questions can serve you.  She talks about the importance of reviewing and reevaluating your company’s core values in driving your internal culture.